Laptop does not shut down completely after upgrading to Windows 10!!

Ever since I installed Windows 10 64-bit, the PC does not shut down completely. The screen gets blank but the power button is still lit up...Have to manually shut down by holding the power button... Same issue anyone? Any solution or workaround? @HP??

I also have this problem, and have resorted to leaving the computer in Sleep mode when not in use. This is OK as a temporary fix, but is not a permanent solution. This is clearly a problem with HP computers and I would hope HP are aware of the need for urgent action to resolve the problem. I also hope that Microsoft gives them full cooperation. HP and Microsoft, are you listening?

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Photoshop CS6 does not detect display adapter after upgrading to Windows 8

Hi, I just upgraded my 3 year old Dell XPS 16 which came with a AMD (ATI) Radeon HD 5730 (1GB) graphics card to Windows 8 (along with a new SSD hard drive), and reinstalled CS6, and now I get messages that the program is no longer detecting my dedicated graphics card. I updated the drivers from both Dell and AMD, and I get the same result.The Graphics Processor Seting box is greyed out in Preferences, and it says it detected an error in my display driver. Everything was fine with the same graphics card under Windows 7.
I suspect that when Windows 8 was installed it installed a generic AMD driver, and even though I have updated it from Dell and AMD several times, something is not quite right because I can't find the AMD Catalyst Control Center. So it might be a WIndows 8 & AMD issue, but I don't really know for sure.
If anyone has any ideas how to get the graphics driver working properly for CS6 I'd be very happy.
Thanks

Thanks everyone for all the helpful advice.
I finally gave up and called Dell (thank god for my 3 year XPS warranty). Screen shared with a techncian who was surprisingly knowledgeable, and even though he tried updating different versions of the driver for about an hour, he finally suceeded when he went through this link on the AMD site, using the driver verification tool:
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx#1
Then he downloaded the file:
13-1_mobility_vista_win7_win8_64_dd_ccc_whql
He was finally able to load up Catalyst Control Center and the proper AMD driver. CS6 now sees the graphics adapter.
Hopefully this thread helps some other poor W8 upgrader like me.

Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

I just upgraded to windows 10 from windows eight and I'm facing shutdown problems because when I asked the PC to shut down; the screen goes off but the power light stays on and basically windows 10 does not shut down completely whenever I have to turn on my PC again, I have to force the power button down until it completely Shuts down and start it back up again.
I tried several troubleshooting tactics wants & browsed YouTube videos and but nothing seems work and I've seen people on this forum complain about same thing and am hoping HP fixes the problem.

YES!!!!! A Solution that worked. Spread the news. It has to do with the Intel Virtualization Tehnology. Didn't know what that was until this issue came up in Windows 10. First, find out if this is your issue. 1. I installed the 'Intel Processor Identification Utility' directly from Intel.2. After installation, open the program and go to the 'CPU Technologies' tab.3. If it says 'YES' for Intel Virtualization Tehnology, proceed. Solution...(at least on my system) 1. The next thing you have to do is go into the BIOS. If you have not done this before, proceed at your own risk. You need to restart the computer and enter the BIOS (for me I hit F10 at the HP screen)2. Within the BIOS, there is an 'Advanced Options' section3. In this section there is a line for 'Intel Virtualization Tehnology' and it will say enabled or disabled. My computer said disabled.4. If this is the case, change the option to 'ENABLED'; then SAVE and EXIT from the BIOS. The Computer will restart and from that point on Shut Down, Sleep, etc. has worked. WOW this was a frustrating issue. Almost went back to Windos 8. I take no credit for this solution, I pieced it together from other posts on this issue. Hope this helps.

Macbook pro does not shut down, blue screen and turning wheel appears

My mac book pro 2011 does not shut down especially after using illustrator or photoshop. It shows a blue screen with an never ending turning wheel. What do i do?

My mac book pro 2011 does not shut down especially after using illustrator or photoshop. It shows a blue screen with an never ending turning wheel. What do i do?

My ipad2 shuts down completely after I press the sleep button and does not start.... Help please

My ipad2 shuts down completely after I press the sleep button and does not start.... Help please
This started since the latest update!!!!!!!!!!!!!!

Hi Alkaf,
Welcome to Apple Support Communities.
It sounds like your iPad will not turn on. Take a look at the iPhone article linked below, it provides tips that will help resolve power issues for both iPhones and iPads.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
-Jason

OS X does not shut down after iTunes is started

Always after I open iTunes my MacBook Pro OS X 10.8 does not shut down (grey screen with spinning wheel). When iTunes is not used the system shut down properly. It seems to be an issue related to iTunes and not to OS (same behavior under Snow Leopard and Mountain Lion). What can be done to fix this problem?

The problem is solved
http://rthomastech.com/blog/troubleshooting-mac-os-x-hang-on-shutdown
Many thanks Robert

Macbook does not shut down or restart. It stops at an blank white screen with the cursor moving around it. Updated to the latest software

I have a Macbook Air 13.3" 2012 model. For a couple of days my Macbook does not shuts down. It just stops at a blank white screen with the cursor still hovering around it. I have to shut it down forcefully every time using the power button.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. A few dozen lines are almost always more than enough.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

HP DV6 3209 TX does not shut down properly & sometimes very slow

Hi,
I bought a HP Pavilion dv6 3209 tx laptop only one month ago. It provided Win Home Basic. I tried to install Ubuntu 10.10 Maverick along with it, from a pendrive .... I didn't get installed, & at that time, The screen suddenly became colourful with some bizarre symbols !! I shut it down with the power key.
Since then, The home basic became very slow, cpu usage often reaches 100% or very high even while idle, does not shut-down properly.
Then I formatted the hard disk,clean-installed Win 7 Pro (Got it from msdnaa) as well as ubuntu maverick. Now when I restart the system, it shuts down & restarts. But if shut down, then the desktop goes blank, but the fan keeps running, power indicator keeps glowing, system never shuts down till the power key is long-pressed. Also, The CPU usage becomes very high, sometimes it's normal.
I'm confused. Is that any hardware issue ? Do I need to format it again, install xp sp3 & check it if the problems remain ? Please help !!
when the lappy runs in Ubuntu, it's operating speed or CPU usage is normal ..... even when I'm writing this reply from Win 7, everything is normal, but sometimes it's not so smooth...... task manager shows CPU usage as 90 % or more !! I've decided to install xp & then check if the shutdown issue & slowness remains there too.
Windows-Linux-Unix-Mac

SOLUTION :
Open the BIOS (at the starting press f10).
f9 to restor default
Then save and exit (press f10 again)
Restart the computer.
Do this again and set it back to "Enable" that wil help the computer to not over heat.
And now your ROVE will start and sleep correctly.

External hard drive does not shut down

Hello, When my mini mac goes to sleep my samsung external hard drive does not shut down or dismount properly. when i wake computer i have a error message stating improperly ejected hard drive. It also does not reconize HD until I disconnect and reconnet??? PLEASE HELP Thank you

My Mini was doing the same thing until I reset the PRAM. With four external drives. They would stop inadvertently with an "improperly ejected" error. Granted two of the drives went bad (6 and 7 years old) but a brand spanking new Seagate and a 3 year old Hitachi drive doing the same. Haven't seen the error since resetting the PRAM.
If you don't know how to do that, Reboot while holding the Cmd+Opt+P+R keys until your hear the startup chime three times and then release the keys.

The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs

Monitor Does Not Shut Down In 15 Minutes

Under power options the monitor is set to turn off on 15 minutes. updated my Shockwave Flash to 10.0 r42 when a flash video is played in any of of my browser and the browser is shut down the monitor does not shut down in 15 minutes. the computer has to be rebooted and then everything is fine. reinstalled Shockwave Flash 9.0 r124 for firefox opera and the situation is ok.
can not understand why the new flash causes this problem.
computer exceeds all of adobe requirements.
if a monitor does not shutdown in power schemes it usually indicates a process running in the bachground.
In this case there appears to be none and it would suggest there is a problem with Shockwave Flash 10.0 r42 and possibly with all shockwave
player 10 have that problem.
Last year tried another version of 10 and had the same problem
install_flash_player_ax.exe 9.0 r124 will not install on my computer as a pop up says its not the most current version.
install_flash_player_9_ax.exe 9.0.260.0 will install but on most sites a pop up will say flash 10 is required.
Dont know what adobe is up to but clearly something is wrong.
Many people have heard about third-party cookies, and some browsers even block those by default. Some people may even be using Private Browsing modes. However, only few seem to realise that Adobe's Flash player also leaves a cross-browser trail on your local hard drive, and allows for sending cookie-like information back to the server, including third-party sites. And because it is a plugin, Flash does not take any of the browser's privacy settings into account.
http://superuser.com/questions/1627/how-to-automatically-remove-flash-history-privacy-trai l-or-stop-flash-from-stori
Its surprising that no one has noticed this bug and also would like a working copy of install_flash_player_ax.exe 9.0 r124
Any comments would be appreciated.

filed a bug report with adobe.
the attachment will explain it.
the problem has been fixed in a future beta 10.

Photo library does not sync in iOS4 after upgrade in 3GS

Hi all,
Photo library does not sync in iOS4 after upgrade in 3GS.
Anyone having such problems?

Just did. Uncheck sync photo check box and sync. Then check sync photo check box and sync. Solved.

My Mac OS X 10.6.8 does not shut down

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Do a smc and pram reset.
Then try some experiments...
Does the shutdown hang if,
1. You log into your account and do nothing else by shut down?
2. You log into another account?
3. You boot in safe mode, log into your account and then shut down?

My computer does not shut down.

My system does not shut down. I can put it to sleep and it restarts but I have to press the power button to turn the unit off

potvora,
Force Quit Calendar. Go to >Force Quit...>and choose Calendar. Then paste this text~/Library into the Finder>Go>Go to Folder...window and select "Go." This will open the Users Library Folder.
Then open the Calendars Folder and move any any files with "Cache" listed in the name field to your Desktop.
Next open the Preferences Folder in that Library, and move the com.apple.iCal.plist file to the Desktop.
Log out/in or restart, and open Calendar.

Yosemite does not recognize HP printer after upgrade. I can print from my iPhone, but not my 13" Macbook Air (2013)Yosemite does not recognize HP printer after upgrade. I can print from my iPhone, but not my 13" Macbook Air (2013)

Yosemite does not recognize HP printer after upgrade. I can print from my iPhone, but not my 13" Macbook Air (2013)
Are others having the same problems?

Try this. Worked for me.
- turn off your router
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- turn off all iDevices
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- turn on your router first
- ran the network set up wizard
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Something which you don't have used before.
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Should work after these steps.
It worked for me including all iDevices.
iOS and Yosemite

Laptop does not shut down completely after upgrading to Windows 10!!

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