Laptop DV7-6b51ea - Unable to Start -Caps Lock lights and F12 key on Keyboard blinking

I bought this Laptop Laptop DV7-6b51ea around 9 month ago - and every time I press start key its Unable to Start - and the Caps Lock lights and F12 key on Keyboard blinking. so I have to restart couple of time befor I could see anything on screen.
I searched in forums and got different reviews some said its memory problem some said its serious motherboard and graphics issue.. please Help !!!
please advice its a brand new Buy from HP UK store

Hi,
Try a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery, plug in the AC Adapter and see if the notebook will start.
If the above fails to help, as your notebook is still under warranty, contact HP and arrange to have it repaired - you can check your warranty status Here.
 If you live in the UK, contact HP starting Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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