Laptop is connected to router but can't access any...

Hi Everyone
A BT engineer came yesterday to set up BT Infinity broadband in my laptop and everything worked fine until this morning.
When I switched on my laptop and my router, the icon on the bottom right hand corner of my laptop screen indicates that I'm connected to my router but when I try to open up Internet Explorer to access any website, it says that the page can't be displayed. I've tried switching both my laptop and router on and off to no avail. I'm on Windows 7 and have an HP Pavilion g6 laptop. My router is connected wirelessly to my laptop. I can surf the net with my iPad with no problems at all which suggests that the problem is with my laptop but I have no idea what the problem is and how to fix it! Has anyone come across this problem before? Any help would be greatly appreciated. Thanks.
Rosie

It could be that your computer has IPv6 selected. Try disconnecting it as follows:
Select Start
In the search field type.ncpa.cpl and press enter.
In the new window right click on your wireless network connection and select properties
In “This connection uses the following items” section remove the tick beside Internet Protocol Version 6 (TCP/IPv6) then press OK
Left click on Internet Protocol IPv4, click properties . Check the options to obtain IP address and DNS server address automatically.
Once done try and connect to Internet.
Also make sure that your Wireless Network card has up to date drivers. Check on the Laptop or Network card manufatures website rather than using Windows which can be out of date.

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Can connect to WLAN, but can't access any web site...

I have a Nokia E61 that I have configured to access my wirless home network (Linksys). I use personal WPA security, and my SSID is hidden. I loaded the proper settings into an access point setting and when I go to Web, the phone shows that it connects to my Linksys router, but the web page never loads. I eventually get a time out error. If I connect to the same website using GPRS, it loads without any problem.
Any ideas?

Thanks for the reply!
I have looked at my RV082's firewall setup, but don't see anything out of the ordinary. I even disabled the firewall, but it didn't seem to make any difference. What did you have in mind that I should check?
I get the following error on the E61 when I try to access an Internet website: "Web: Connection Time Out". It takes about a minute or two for the E61 to generate that error.
Regarding the RV082's ability to assign devices to the right subnet, I have three other PCs on my network (2x Windows XP, 1x Windows 98SE), and they have always connected the first time and every time with no issue. How would I check which subnet the RV082 is assigning to the phone? On a PC, I usually do an "ipconfig /all" at the command line and see what's assigned. Is there an equivalent command for the E61 that I could enter while I'm connected?
If I remove the RV082 and plug my WAP54G directly into my cable modem, then my E61 can access the Internet. So it's definitely an incompatiblity with the settings in the RV082 and the E61. But before I/we blame the RV082, I have more or less the same problem at my employer's office: I can connect to the office network, but can't access any sites outside the company network. The only difference is the E61's error message: at work I get a "no gateway response" error within a few seconds. It's a company with around 200 employees at that site, and we're certainly not using an RV082 in the office. I have not tried to call Linksys support yet because in fairness to them, they won't know jack s*** about the E61 and how to configure/check the settings.
Is there something about the DNS settings in the E61 that I'm setting incorrectly? I have them set to Automatic in both IPv4 and IPv6 settings, which is how my PCs are setup at home and what my IT guy at work tells me should be OK.
Thanks in advance for any more advice!
BTW, I'm no big fan of Linkys either, but I've had zero problems with my Linksys products. Also, when I have had to contact Linksys for help with a setup, they have always eventually come through and solved the problem. I've tried contacting Nokia and can't even get a live person that can do anything (the E61 isn't supported by Nokia USA, and the UK phone number they gave me was just a recording). If anything, I'm ready to hurl my E61 through the window right now as I've spent way too many hours trying to get this thing to work.
hk

Can connect to router but can't access internet on some devices

Hello everyone,
I'm fairly good with comptuers / networking but this issue has me baffled. Help would be greatly appreciated.
I have a linksys router (WRK54G) and have 2 desktops and 2 laptops connected to it wirelessly at the moment. I bought 3 smart phones (AT&T Tilts) and a new laptop recently. I don't use encryption but I do have MAC address filtering enabled.
The issue is that 1 of the smart phones can connect to the network and the internet, but the other 2 phones and the laptop can connect to the network but not the internet.
I did add their MAC addresses to the "allow" list ofcourse, which is why they're able to connect to the internet. DHCP is enabled, and these devices get an IP address. I can see them as connected when i log in to my router as well through one of my other computers (I see the MAC address and the IP assigned to those devices) so I know they're properly connected to the network. However, when i try to pull up a website (using either its ip or its domain name), the devices try to open up the page but eventually give me a "The page cannot be displayed or downloaded because the connection was lost" on the pocket PCs, and a generic "page cannot be found" on the laptop. I don't see these requests in the outgoing log table of the router either... I'm supposed to see them as when i use one of my desktops, I can see which site was accessed by which IP.
So basically, the requests from 2 smart phones and 1 laptop aren't even getting to the router apparently. What could be wrong? These devices can access the internet on other routers elsewhere at my workplace or at wi-fi spots.. just not at home, which is a major inconvenience. Why would the router be stopping some devices from connecting to the internet and allowing others? I know it's not a setting in the devices as it can access the internet through other wi-fi spots elsewhere..
Help will be truly appreciated.

Hi, I'm just getting up to speed on wireless but here's some info. Don't have a clue for your phones tho.
If you can connect to your network and talk to each other but can't connect to the internet, then it's an "Authorization" problem. I'ts not a Router "hardware" problem because your other equipment can connect to the internet (modem). It's not a Wireless card "hardware" problem on your laptop because you can connect to your network (router).
You say the Router sees the laptop/phones IP#'s but, do you see the IP#'s ON the computer/phones that can't get online? The Router sees them but do they see the Router?
The computers can talk to each other because your using the "Switched hub"(and wireless) part of the Router. I't doesnt do any translating, it just tells computer 1 that computer 2 want's to talk to it.
Is the Shared Key enabled on one and not the others?(Router menu)
If you can connect at work but not at home then again it's an Authorization problem. You have the right password, setup, etc, for work but not at home. "Hotspots" have no encryption so any one can connect. Do you have the home Router set up as WEP and and Work as WPA? Does your other laptop connect at work also? Do you have a mixed B,G,N band system at home. The Router has to be set at the band your using or have it set for mixed. If it's set for "G" only then any items that have B"or"N" won't be able to talk to it. If i go to a wireless motel thats next to a truck stop and a wireless Cafe, i can "SEE" a good half dozen "networks". I can even connect to a few of them, but, i can't get online because i don't have the password, etc..
Well one more kinda, sorta, possibility, did you lower the "Maximum number of DHCP Users" count to 4 (Router menu) and forget to raise it to 8 or what ever you have now? If you only had 3 computers on, then the Router would only hand out one more IP# so the other phones and laptop wouldn't get any more. It's defaulted to like, 20+ or so, so probably unlikely.
The First phone seems to be the magic bullet. My only suggestion would be to double check the settings and compare everything. You have got to be close.
I hope this get's you nearer,,

IPhone 5s can connect to wireless WIFI router but can not access internet.

iPhone 5s can connect to wireless WIFI router but can not access internet at work. The admin says the router lets my iPhone connect to LAN, but the iPhone does not have server IP to access the internet. I entered the server IP and port number in the HTTP PROXY fields but I still can not access the web. Any ideas?
TIA
Rich

You IT person should be able to sort this out. But, they seems to be too busy or disinterested to do this. Suggest you provide the it person with an iPhone to get interested.
Any could be lots of things.
The best you can do is to get access to the admin setup for networking on a pc? The internet settings are all the same. Only what names the manufactures change from OS to OS. Check and compare parameters.
Phone works to internet at home, I assume?

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Hello, I have an issue with surfing with Firefox. The browser starts but can't access any website. The same issue is experienced with Google Chrome. On the other hand, Internet Explorer works smoothly. Thanks

Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
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* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
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Wrt54g laptop wireless modem connected to router but will not access in any browsers.

I started a friends laptop at my house put in the security key and it connected to my network with excellent strength. When I opened IE or Safari it said unable to access page not connected to the internet.
I went into the properties of the wireless modem and checked to see if it matched my wireless laptop. It was slightly different with not all the same options. I changed something and now I can not get it to connect at all.
I hooked the friends laptop to my lan line and it works perfectly of course, so I know it has to be in the settings.
Any answers to the first problem of browsers not connecting, And anyway you can help me get the friends laptop settings back to where they were?
Thanks

Connect a computer to the Router, Open the Setuppage by 192.168.1.1 , password "admin"
Click on the Wireless tab on the Setup page- Here Wireless Network mode
should be mixed- Provide any non linksys network name ....
Name (SSID) box- Set wireless channel to 11- And wireless SSID
broadcast should be Enabled and then click on "Save Settings" >>
Now Click on the Sub tab under wireless > "Wireless Security" Change the
Wireless security mode to "WEP"...and put a 10 digit key in key1 and keep a note of the key and click save settings ...
Then on your laptop try to connect to the netwok with the key.

Can connect via VPN, but can't access AFP server on same Xserve

Hi:
I've set up our XServe with MacOS X Server 10.5.2 to do AFP and VPN (L2TP only; PPTP is disabled). The XServe is a standalone server, not connected to any other direstory server.
I can connect to the XServe's AFP server from my Mac over our wired and wireless network. The AFP server shows up in the sidebar of Finder windows. So far, so good.
I am able to successfully connect to our network via the VPN with Mac OS X 10.5.2 client (on two different machines) using L2TP through our network's firewall (on a Netopia T1 router; UDF ports 500 and 4500 and IP Protocol 50 and 51 are open) using a shared secret.
But I cannot connect to the XServe itself to use Server Admin or AFP (using afp://server.company.com or afp://xxx.xxx.xxx.xxx via the Go > Connect to Server command).
The error I get while connecting to the 10.5.2 AFP server is Some data in apf://server.mycompany.com could not be read or written (Error Code -36 ). I saw this error associated with a SMB problem in 10.4.x, but SMB is not running.
Other iChat users in my office also do not automatically show up in the Bonjour list when I connect to the network. Other computers on our network do not appear in the sidebar of a Finder window. (I'm told these are to be expected, as Bonjour isn't supported (in the "local area Bonjour" over a WAN link - it's purely a multicast feature on the network in the office, and won't be routed across the VPN link. True?)
Now, here's the odd part. There is a second server (v10.4.11) on our network running AFP. I can connect to it (using afp://server.company.com via the Go > Connect to Server command) and mount its various sharepoints via the VPN.
The only thing I see in the VPN log that seems amiss is this (but I have no idea what it means):
Tue Mar 11 23:09:27 2008 : Unsupported protocol 0x8057 received
--Both the 10.5.2 and the 10.4.11 servers have DNS properly configured (though our ISP; we're not running our own DNS).
--Both servers and the client have public IP addresses and have the same subnet mask. Network Utility confirms this while connected to the VPN.
--NAT is not running. The ISP is responding with public IPs for the servers.
--The firewall for the 10.5.2 server is not running (but will be once I get this all working).
--The IP address range for the VPN server doesn't overlap our DHCP pool (which also currently uses public IP addresses).
--Any user can access any service.
--No network routing definitions have been set up.
--In essence, I've followed the steps on Pages 141-142 of the Network Services Admin Guide.
One other note: After I connect, the Network Preferences > VPN > Advanced > TCP/IP window shows the IP address for the client just fine (assigned from the VPN pool), but lists the router as having the IP address of the XServe (rather than the router on the network). Is that normal?
I'm hoping I don't need to have the XServe run DNS as an internal LAN DNS server.... And I'm not sure why I would have to if I can already successfully connect to the 10.4.11 AFP server .
What simple step am I missing?
TIA,
mm

"I am able to successfully connect to our network via the VPN with Mac OS X 10.5.2 client (on two different machines) using L2TP through our network's firewall (on a Netopia T1 router; UDF ports 500 and 4500 and IP Protocol 50 and 51 are open) using a shared secret."
I suspect you mean UDP ports and you might need UDP port 1701 open too.
You only need IP protocol 50 (ESP), protocol 51 (AH) isn't used. And ESP is only used when client and server isn't behind NAT (when NAT is used only the UDP ports are used).
"Unsupported protocol 0x8057 received"
This is usually seen when you can't get GRE through but since you don't use PPTP I can't be sure why this is registered in the logs. Sometimes when connecting using PPTP you have to disconnect and then reconnect for everything to work - you might try this for L2TP too.
But if you already can reach services on any LAN nodes through the VPN I wouldn't bother with it.
As you have a firewall in front of the server you need a second alias IP on the server that you can use to get at the services running on the server through the VPN. The firewall blocks all ports protocols not opened - that's why you can't use the server main IP even if the VPN is up.
The netmask is used by all nodes to determine how big your subnet is: what part of the IP number is the network number and what range the node number is in => really: should traffic be directed to a node on the same LAN or sent directly to the gw/router for forwarding.
What you can't do is connect from a NATed network to another NATed network that both are using the same network number. (That's why people should stay away from using the "default" 192.168.0.0/24 and 192.168.1.0/24 networks for VPN server LANs).
Try your settings at http://www.jodies.de/ipcalc to see what I mean.
"...lists the router as having the IP address of the XServe (rather than the router on the network). Is that normal?"
Yes. The VPN server is the VPN gw/router.
"The firewall for the 10.5.2 server is not running (but will be once I get this all working)."
If you already have a firewall in front of your servers that is a bit redundant.
"--No network routing definitions have been set up."
"I'm hoping I don't need to have the XServe run DNS as an internal LAN DNS server"
You need routing definitions if you want to setup a split tunnel VPN or all traffic is routed through the VPN when connected. The VPN becomes the default gw.
Without ipforwarding ON in the server you can only reach nodes on the server LAN - not Internet.
DNS is needed for your servers forward and reverse names/IPs for advanced services but doesn't need to run in any of your own servers.
If you decide to do a split tunnel VPN config (adding public and private routing definitions) a reachable DNS IP for VPN clients (in VPN config on server) is needed for VPN clients or they can't use names to find anything. To reach this DNS IP if public/not on your server LAN, you need your server to forward IP DNS lookups and have a routing definition for it.
A split tunnel VPN only send traffic for your server LAN through the VPN and all other traffic directly to the local gw/router (Internet).

Connected to wifi but can't access internet

My MacBook connects to the internet through wifi, but ipod, iphone and ipad only connect. Even though the bars are there indicating connection, I can't access the internet on any of the 3 devices. When I reset the router it the devices can access the Internet for a while, but then i lose access again. Hmmm?

We got our son's working yesterday. It didn't dawn on me until many hours later that I kept giving the router password instead of the Hex key for the I-touch password Entry. We had to supply the Hex Key. We use WEP as a security mode and both password and Hex key are in Hexidecimal format. I hope this helps you and saves you many hours of headaches.

Connected to wifi but can't access

what's wrong with my iphone connected to wifi but i can't access the internet? while my friend's ipod touch and ipad1 they can access the internet?

Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod and attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., router make/model, wifi security being used (WEP, WPA, WPA2), etc.
Does your iPhone connect to any WiFi network?

No Problem hooking up Vista laptop with WRT110 Wireless Router but can not get XP laptop to see it

I purchased a WRT110 Linksys wireless router this afternoon and had no problem configuring it for my wired desktp and my wireless Vista laptop, but my Acer XP wireless laptop will not even see the network. I have tried WEP, WAP, and no security, but I can see the neighbors routers but I can not see mine. My XP laptop is an Acer 3680-2574 with a Broadcom 802.11g network adapter.

Is the SSID enabled on the router ?
What is the firmware on the router ?
Click here to check the updated list of firmwares.
For information on upgrading the firmware on the linksys routers :
http://linksysfirmwares.googlepages.com/upgradingfirmware
For information on wireless security :
http://linksysfirmwares.googlepages.com/wirelesssecurity
C | EH
linksyshelp.blogspot.com

Internet connected but can't access any websites

Hi everyone,
I have wireless and my computer was working totally fine this morning. I didn't download any updates or anything and when I came home this afternoon it said that my computer was connected to the internet but when I try to open any webpages in Safari is just says that it is trying to load the page but never actually does. MSN messenger will not work either. Does anyone have any idea how I can fix this?? I know it is not the internet because our PC on the same network is working fine. Thanks in advance!
P.S. Not completely sure of my OS, still kinda new to Macs.

journey778, Welcome to the discussion area!
Your system information states OS 10.0.x. If you are using that version of OS X you do not have an Intel based iMac. I would suggest that you upgrade to OS 10.2 at least.
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Can connect to Internet but can't open any web pages

Hi there helpers, I was on my iMac this morning and everything was fine. I could open any browsers and it could load pages very fast, but after I downloaded and tried to install Xquartz ( recommended by apple) I went on my browser again any tried to open Facebook but it didn't work all it said on the browser was NO DATA RECEIVED. I thought it was only Facebook so I tried google but it wasn't, it was all of the websites. So I'm not sure if I've accidentally downloaded a virus or malware. By the way I use google chrome to do the things above but I did do it again in safari. Thanks

Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
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System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

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I see some of the apps
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Soundzalive wrote:
... Sounds like a new hard drive?
Yes. Read this to determine if it applies: iMac 1TB Seagate Hard Drive Replacement Program
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Laptop is connected to router but can't access any...

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