Laptop is not recognizing Iphone 5s whenever its plugged in or over the wifi to sync with itunes.

I want to sync my Iphone 5s with my laptop running windows 8.  I plug in my phone and its not showing up on my itunes.  It usually also shows up whenever they are both on the same wifi connection.

I am suddenly experiencing a similar issue with both my iPhone 3GS and my iPad 2.  Though both are set to sync over WiFi -- and have many times in the past, including earlier today -- they both suddenly are invisible to iTunes over WiFi.
The iPad 2 becomes visible to iTunes when I plug it in via the USB cable and can sync that way.  The iPhone 3GS, however, received this error message when I plugged it in via the USB cable:
"iTunes could not connect to the iPhone "iPhone" because an error occurred while reading the device."
Both devices have successfully synced both over WiFi and via USB cable up to this point.  Now, the iPad 2 can only sync via USB cable and the iPhone 3GS cannot sync or be seen by iTunes at all.
OS X Version 10.8.2, iTunes 10.7
iPad 2, IOS 6.0
iPhone 3GS, IOS 6.0

Similar Messages

  • My friend just got a new iPhone and whenever he plugs his headphones in the mic no longer works. any help on what to do?

    my friend just got a new iPhone and whenever he plugs his headphones in the mic no longer works. any help on what to do?

    Hello dariusLoL
    Start your troubleshooting with the article below to troubleshoot issues with your friends iPhone.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Regards,
    -Norm G.

  • I have a 3GS iPhone, version 3.1.2.  I have never plugged my phone into a computer or synced with iTunes.  If I do so now, I will I lose everything?  What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

    I have a 3GS iPhone, version 3.1.2.  I have never plugged my phone into a computer or synced with iTunes.  If I do so now, I will I lose everything?  What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

    IOS: how to back up  http://support.apple.com/kb/HT1766

  • Itunes is not recognizing that my ipod is plugged in so I am unable to sync the device. What can I do to get Itunes to notice my device?

    Itunes is not recognizing that my ipod is plugged in so I am unable to sync my device. What an I do to get itunes to notice my device is plugged in?

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I have apparently wiped out my iPhone 4 contacts list, my apps, and my photos, etc. by syncing with iTunes.  Is there any way to restore what I had?

    I have apparently wiped out my iPhone 4 contacts list, my apps, and my photos when I synced with iTunes.  Maybe I clicked the wrong button, but I just wanted to download the photos from my phone to my computer.  Is there any way to restore my previous information?

    Did you sync to itunes from a different computer than the one you normally sync to?
    syncing to itunes doesn't just wipe out all your data.
    If you have a backup of your phone you can restore to that backup.

  • HT1386 I have a new Iphone 5.  Have downloaded 6.0.1  am in the process of syncing with itunes and it is taking hours to sync.  I do backup to the cloud.  I synced my iphone4s to computer prior to plugging iphone 5 so the latest data would be on system.

    I have a new iphone 5.  Trying to sync with itunes on my computer.  Prior to plugging in new phone i made sure my other phone had synced with computer so all data was current.  My old iphone does sync with cloud.  When i plug in my iphone 5 for syncing it gets to step 5 and continues on for eternity...it has never completed syncing.  This has been over a hour.  Any ideas...ps old phone 4s backed up to cloud also and syncs would only take a minute or 2.

    Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
    As IO said before:
    You can redownload most iTunes pruchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    I do not think it included audio books.

  • When I start my computer I get a "AppleSyncNotifier.exe Entry Point Not Found message.  I also get an error message when trying to sync with iTunes that a backup session cannot be started.  How do I fix this?

    In the last few days when I start my computer, I get a box that opens with "AppleSyncNotifier.exe" Entry Point Not Found in the title.
    It says:  "The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQlite3.dll.
    I have tried uninstalling and reinstalling iTunes and still get an error message when trying to sync my phone with iTunes
    "iTunes could not back up iPhone ####, because a session could not be started with the iPhone."
    The last time I tried to sync my phone (iPhone 3G S) with iTunes, everything seemed to freeze up at Stage 4 of the sync process. 
    Any advice????

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Reboot and see if all is well
    In case that your OS is Windows 7 (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Paste file "SQLite3.dll" to the location.
    5. Reboot your computer, it should not display that message, it should be clear.
    Good Luck

  • IPad with retina is stuck on error message that iPad is unable to back up.  When hit ok, the message does not go away.  Cannot power down.  Don't have computer to sync with iTunes.  Now what?

    My coworker has a fairly new iPad with retina display.  She has an error message that the iPad has not been backed up and needs to back up when locked, on wifi, and connected to a power supply.  It has an ok button to acknowledge the message.  Every time she hits the ok button, the error message remains.  She is unable to power down because the error message stays at the top and disables the ability to use any other touch portions of the screen.  She tried using Siri to reboot, but Siri was of no help.  She just kept saying that she does not wear boots.  Holding the power button down for an extended period also did not help.  She does not have access to the computer that has her iTunes on it, so she cannot sync it via cable.  She also does not want to do a reset because she has several photos that she does not want to lose.  What can she do?

    Try holding the Home and Power keys at the same time for approx 10 seconds or until the Apple logo appears, this will 'reset' the device - it won't lose any data doing this, let us know how you get on.
    Regards,
    Steve

  • I have a power mac G4. OS 10.4.11 I just got a new iphone G3S what will it take to get my phone to sync with itunes?

    I have a power mac G4 OS 10.4.11  I just purchased a new iphone G3S how can I get it to sync to itunes? When I try I get a message that I need OS 10.5  can I load 10.5 on it? can I still buy 10.5 ?
    CPU speed 800mhz
    memory 512

    Don't fret.
    Find a copy of Leopard (call Apple Customer Support and tell them that you have a machine that can't run Snow Leopard).
    You could also go to eBay.
    After that, install it:
    http://lowendmac.com/osx/leopard/unsupported.html
    Leopard will run fine in a 800 MHz machine.

  • Missing Ringtone When Syncing with iTunes - How do I remove Corrupt Ringtones from my iPhone?

    PLEASE HELP!  I've been having trouble with a ringtone I purchased a few months back. Everything was fine, until a month ago when i synced my phone with iTunes, and my ringtone suddenly disappeared.  I have tried several times to sync / resync my phone again and again, and the ringtone is not there.  It is in my iTunes library under Tones, and it plays when I double-click on it.  But for some reason it won't sync over to my phone.  I've been in contact with Apple Support over email and they have put the ringtone back on my account twice, and both times I have been able to download it back directly to my iPhone.  But it's the same story all over again when I sync with iTunes... the ringtone just disappears, even when I checked "Sync Tones".
    Interestingly enough, when I take a look at my iPhone in iTunes, under Tones, there are 4 instances of the ringtone, all of them have an error icon next to them, as shown in the screenshot below:
    I've tried to NOT sync ringtones, but this list still appears.  For some reason I cannot delete these corrupt ringtones from my phone.
    In my library, the ringtones appear fine, and play fine when I double-click on them.  I don't know why there are 2 of them though.
    Please help!  I've been at this for a month and cannot find a solution!  I've re-bought the ringtone twice, but everytime I sync, it disppears all over again.  I think removing the corrupt ringtones from the iPhone may solve the issue.  Once I remove the corrupt files, I can start from scratch since the ones in my library play fine.  But the problem is I don't know how to remove the corrupt files from my phone.  Please help!
    Specs:
    iPhone 4 version 5.1.1
    iTunes v10.6.3
    MacBook Pro OS X 10.7.4

    See Here for
    iTunes Customer Service Contact
    http://www.apple.com/support/itunes/contact.html

  • Any apps restored to new iPod due to service will not sync with iTunes.

    I had to have a retail location replace my iPod and they restored my music and apps from the old one to the new one. Since then, when I plug my device into my computer the 'Apps' tab in iTunes will not allow me to manipulate the screens of my iPod. The image remains dim and I cannot switch to different screens or touch the apps. Any apps purchased since the restore are syncing with iTunes without a problem. There is the option to sync iTunes to my iPod but that will cause me to lose the apps not synced into iTunes. I hope this is specific enough! I don't want to lose my apps, please help!

    Never mind, turns out that by uninstalling the programs "Megakey" and "Megaupload" it had resolved this issue.

  • ITunes not recognizing iPhone 5 iO7 on Windows 7

    I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
    Referenced discussions:
    https://discussions.apple.com/thread/3121604?start=0&tstart=0
    http://support.apple.com/kb/ts1538

    golds04
    Re: iTunes not recognizing iPhone 5 
    Feb 16, 2014 7:45 AM (in response to oryyx)
    Had this problem this morning.
    Once in the past had to erase my iphone and reload it.That was unpleasant.
    This morning had the problem,too.
    Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
    Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
    Hope this helps.
    Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
    Jen912 wrote:
    I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
    http://support.apple.com/kb/TS1538
    Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

  • My PC not recognizing iPhone

    My Pc not recognizing iPhone. I tryed a lot of ways but nothing help.

    If its anything like what my pc does from time to time... Is that when I plug in , Itunes "locks" up for a period of time followed by it finally "letting go" and then not seeing my iphone.  Granted, I use an Iphone 4 but none the less I'm assuming this is the issue you are having.
    What I do (cant take credit for this, learned from another user on these boards) is hold your home button and power button at the same time.  Let the iphone turn off and then turn it back on.  Plug it back in , and it should be seen.  If that does not work (does not always for me) try it when the usb cable plugged in.   One or the other usually does the trick for me.
    Good luck!

  • Windows 8 not recognizing iphone

    help!
    my windows 8 laptop is not recognizing my iphone 4s, nothing happens when I connect using the usb cable and it also won't recognize our ipod nano.
    any suggestions would be appreciated

    http://lmgtfy.com/?q=windows+8+not+recognizing+iphone

  • I updated to iOS 6 on my iphone 4 and updated my macbook pro with and now my mail is not working at all on my iPhone.  I can receive/send on my laptop, but not my iPhone!! Can someone help?

    i updated to iOS 6 on my iphone 4 and updated my macbook pro  and now my mail is not working at all on my iPhone, whether on wifi or 3G.  I can receive/send on my laptop, but not my iPhone!! Can someone help?

    Which email provider are you using?  If it's Gmail, try unlocking your account here: https://accounts.google.com/DisplayUnlockCaptcha.

Maybe you are looking for

  • Can I transfer an iPhoto Book project to a Pages file

    Working on a long manuscript in Pages, including illustrations. I have completed in iPhoto a Book Project relative to the Pages manuscript. Is there a way to link the iPhoto project to the Pages file? Or to transfer (cut and paste) the iPhone file in

  • Regarding Selection of a row in Tree By Nesting UI Element

    Hi I have a table containing 2 columns mapped to a context node. Also a TreeByNestingUIElement is also there. I wished to implement OnLeadSelect() for the table. I mean when i select a row, the value of the first column of that row gets populated in

  • Editing photos without changing the originals

    I'm brand new to any Apple applications and thus far I have not been able to figure out how to keep my originals after doing any editing ie. croping or color enhancing. Can anyone tell me how to copy or save a seperate photo file? I have attempted it

  • Contacts on PC do not sync with icloud/ipad/iphone

    I have a PC (Windows 7) and Outlook 2010. My contacts do not update on my ipad/iphone/icloud.com when I make an entry or changes in Outlook, and they don't update in Outlook when I make changes or entries on my devices/icloud.  However the devices/ic

  • Attachments in iPad email

    How do I add an attachment to my email in iPad?