Laptop iTunes Store connection error

My laptop cannot connect to iTunes store, while laptop internet connection is fine, after clicking iTunes store, error message pops up. What do i do?

Hello iTunesStruggler,
The following article provides steps and information that can help restore your system's connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Similar Messages

  • Itunes store connectivity error (0x800b0101)

    Itunes store connectivity problem, error code: we could not complete your itunes request. An unknown error occurred (0x800b0101)
    Please help i want to activate my iphone 4 through itunes 6

    I am facing these error ....
    Message was edited by: montys

  • ITunes store connection error

    For the past couple of days, I've not been able to access the interwebs through iTunes. I try to launch the store, and I get the error that pops up when you don't have an internet connection. There's a companion program I use called iLike, and it can't seem to find a connection either. And if anyone knows what it is, the program Steam can't connect for good measure. My Firefox and IE browsers both work. I've tried disabling the firewall and running the programs with it off, and that doesn't help. I've also cleared my DNS settings to no avail. If anyone can help, I'd appreciate it! Thanks!

    My iTunes simply started connecting again... It was probably an internal network thing.

  • TS1424 I keep trying to make purchase on my games but it keeps telling me that it can't complete punches, cant connect to itunes store, connection error.... This is an continues issue I'm having. Why?

    I have 2 iPads and on my way of getting another, I use the same iTunes account for them both is that an issue? If yes! Why?

    This forum is for questions about Apple Remote Desktop, Apple's software for managing networked Mac systems, and hence not the best place for your question. I'd suggest asking in the iTunes for Windows forum.
    Note, however, that iTunes has never been supported on the 64-bit version of Windows XP, so you're on your own to attempt to get it working.
    Regards.

  • I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101

    I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101.
    My OS is Windows Vista and using Internet Explorer

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  • App store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

    app store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

    Microsoft Windows 8 Business Edition (Build 9200)
    Hewlett-Packard HP Pavilion dv6 Notebook PC
    iTunes 11.1.5.5
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 3.0.1
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.1.3
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0150B8980AD913B8
    Current user is not an administrator.
    The current local date and time is 2014-03-18 04:37:01.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.5.5 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {240FD97D-8118-4928-BF4E-8A531F89D837}
    Description:    Microsoft Wi-Fi Direct Virtual Adapter
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Adapter Name:    {BCD0EF3F-C4A4-402C-969A-C46C079E56A6}
    Description:    Bluetooth Device (Personal Area Network)
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Adapter Name:    {DD5C0797-BC23-4732-85FE-AC59C926EE98}
    Description:    Realtek PCIe GBE Family Controller
    IP Address:    10.144.120.70
    Subnet Mask:    255.255.255.0
    Default Gateway:    10.144.120.1
    DHCP Enabled:    Yes
    DHCP Server:    10.144.120.3
    Lease Obtained:    Tue Mar 18 03:26:26 2014
    Lease Expires:    Mon Jun 16 03:26:26 2014
    DNS Servers:    10.144.5.30
            10.144.130.5
    Adapter Name:    {E7CA4853-FF4A-49AE-AA4E-06BB1DEE67D4}
    Description:    Ralink RT5390 802.11b/g/n WiFi Adapter
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection was refused.
    Connection attempt to Gracenote server was successful.
    The network connection was refused.
    iTunes has never successfully accessed the iTunes Store.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
    F: hp DVD-RAM UJ8B1, Rev H.02
    Drive is empty.

  • Cannot Connect to iTunes Store Unknown Error (-3212)

    I've been trying all the help suggestions on the support page and nothing has worked. I even uninstalled iTunes and the installed the latest version. The only thing I haven't tried is letting my IPS know about the compatibility file because I don't know what that is. Can you help me please.

    Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
    iTunes for Windows: iTunes Store Connection Troubleshooting
    iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
    Tunes for Windows could not establish a secure connection to the iTunes Store
    iTunes for Windows: Possible iTunes Store Errors
    for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
    Hope this helps.

  • Cannot connect to iTunes store unknown error(0x80090318)

    cannot connect to iTunes store unknown error(0x80090318)

    This solved my problem; maybe it would fix yours too: Uninstall iTunes 11 and all the applications that were installed with it. Afterwards, install iTunes 10 instead.
    Make sure to delete the library folder created by iTunes 11 in C:\Users\[username]\My Music\iTunes before launching the older versions of iTunes. Otherwise you would receive an error indicating that the programme cannot start.

  • ITunes Store connection

    Suddenly I can no longer connect to the iTunes Store. I have accessed the Windows firewall and checked off iTunes. I have downloaded the latest software numerous times and restarted my computer.I still can not connect. Any ideas?

    Hey Rooney68,
    What happens when your computer tries to connect to the iTunes Store? Does it give an error message?
    These articles may resolve the issue.
    http://www.apple.com/support/itunes/store/connect/
    http://docs.info.apple.com/article.html?artnum=300870
    Jason

  • Itunes store request error 4002? How to fixs it?

    Try to connect to itunes match server but popup dialog box show "itunes store request error 4002"? How to fixs it?

    See if this post fixes it, it seems to have done so for a number of users : https://discussions.apple.com/message/20443828#20443828

  • Itunes store connectivity issues

    I am new to itunes. I have never connected to the store, however, I recently downloiaded version 8 and attempted to access the itunes store and received multiple errors. Specifically: "iTunes could not connect to the iTunes store unkown error -3212 and unkown error -11222" The term used was check your network connection and try again. Since I have read the previous posts, I must admit I'm a fairly pc illiterate. Any help would be greatly appreciated.
    Thanks

    Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
    iTunes for Windows: iTunes Store Connection Troubleshooting
    iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
    Tunes for Windows could not establish a secure connection to the iTunes Store
    iTunes for Windows: Possible iTunes Store Errors
    for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store. If none of what you read in those articles makes sense to you, you may want to recruit a friend or family member who's more experienced with computers to help you.
    Hope this helps.

  • Why won't the iTunes store connect on my pc?

    Just switched pc's. Reinstalled iTunes to the new pc. Want to sync ipad2 to pc, but unable to connect to iTunes store. Ran Diagnostic and the only failed option is finding a secure connection to iTunes store. Able to connect to internet thru explorer, so not sure why iTunes will not connect to iTunes store. Uninstalled and reinstalled software twice. Tried to sync ipad2 to the pc, got the message 'This ipad is already linked to another pc. If you continue all data will be erased and replaced with data from this pc.' I select yes, iTunes shows that the system is backing up, but then it freezes. Tried three times and it never gets past backing up, even after 50 minutes of backing up. Need help!

    Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
    iTunes for Windows: iTunes Store Connection Troubleshooting
    iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
    iTunes for Windows could not establish a secure connection to the iTunes Store
    iTunes for Windows: Possible iTunes Store Errors
    for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
    Hope this helps.

  • Itunes store unknown error (-3212)

    How do I resolve itunes store unknown error (-3212)?

    Hi
    But i am not able to remove this Mc Cafee from my PC.
    Even i tried from Control Panel....
    What must be the way to do it??
    Plz suggest
    <Email Edited By Host>

  • Can't access itunes store. no error message but store won't open at all. any ideas? thanks

    can't access itunes store. no error message but store won't open at all. any ideas? thanks

    i been trying to purchase music and get into my itunes account but error -1202 won't allow me to get into my account or purchase music. I spoken with the so called experts at apple and they've been putting me through the ringer with their suggestions that don't work. i've been purchasing music all before with no problems why all of a sudden this problem? Can someone please tell what to do or give any suggestions as to why this is occuring.

  • HT201303 I cannot make a purchase from iTunes store.  Error message says credit balance unavailable try back later.

    I cannot make a purchase from iTunes store.  Error message is:  Credit Balance unavailable.  Try again later. I use a credit card to make purchases and do not have a Credit Balance.  How can I correct this problem?

    Might be something you haven't tried here  >>  iTunes Store: My credit card's security code or zip code does not match my bank's records

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