Laptop keys stuck down

I have an Hp dv6707us and the period (dot) button has stuck in the down position.  It still works but there's no spring feel  to it.
I'm assuming I can pop the top of the button off but thought I'd check with someone who might have had experience with this first.

You can do it be careful. If it is stuck down the supports are not working. It is some combination of tiny plastic supports that work like a sawhorse and a rubber cone that provides spring. Replacement keyboards are relatively inexpensive, and beleve it or not it is less work to replace the keyboard than to try to fix a single key. It is one of the most frustrating repairs there is.

Similar Messages

  • Sat SP10-804: XP Home thinks Control Key stuck down (XP SP2)

    Satellite SP10-804
    XP home as installed plus SP2
    Occasionally XP thinks that the Ctrl key is stuck down. So it is impossible to log on, Word wants to start in 'Safe Mode' C is always Ctrl-C etc and the only solution I have found so far is a reboot.
    The Ctrl key is not actually stuck down. I have a keyboard utility that indicates when a key (including the ctrl key) is pressed. When this problem is present, the utility does not indicate that the key is pressed.
    So something in Windows has got upset. Right now it is a real pain because I have some serious calculations going on that will take another 8 or 9 hours to finish so I cannot reboot the PC.
    I rather think I must press a combination of keys accidently to cause this problem to happen but I have no idea which keys. Does anyone know
    1) Why this problem occurs
    2) How to fix the problem once it has occurred
    3) How to stop the problem from recurring
    TFAI

    Hi
    I dont know what you mean with Did reinstall. It is really not be easy to say what the problem can be. Maybe some virus or anything else can have influence on to this.
    Unfortunately I have really no answer to this. In my opinion you should back up your data or save all them on second partition if you have one and reinstall the OS using recovery media. Only on this way the unit will be clean preinstalled and you can check if the problem still persists.

  • Shift key is "stuck down"

    So I first had a problem with this over a week ago - when I switched my laptop on it went to a grey screen with the option of me or guest. I clicked on me, but it wouldn't accept my password. I clicked on guest, and got a message about restarting in Safari only mode or something. Tried this a few times but each time it came back to the same screen with the same options.
    Eventually I managed to get on as normal by holding down the right hand command key whilst switching on (doesn't work with the other command key). From there I tried various things and worked out that everything was acting as if I had a shift key held down, and I used the keyboard viewer to work out that it was the right hand shift key causing the problem.Obviously this was why my password wasn't being accepted.
    It corrected itself after a couple of hours but the problem came and went last week. I tried blasting air under the key, thinking there might be something under there, but it didn't have any effect.
    I should mention at this point that I'm from the UK but currently living in Madagascar so though my MacBook is only 8 months old I can't take it anywhere for help.
    My dad called Apple for me who advised to try reinstalling Lion (by holding down CMD + R whilst switching on). I first tried this on Friday afternoon last week but couldn't do it because it required logging in to the app store, and I couldn't type my password in as the shift key was doing it's thing. It stopped doing it a while later, but by that time our internet was down so once again couldn't do it. I used a spare laptop (as I am doing again now) and tried to change my app store password, but it won't let me change it to an all caps password.
    On Monday it became more of a problem - it's now constant rather than intermittant. Also, if I leave it for 5 minutes or so the mouse starts to work normally, but as soon as I type the entire problem returns.
    Last night I left software updates downloading overnight (internet here is sloooooooow) but this morning someone had unplugged my power cable so I assumed they wouldn't have worked. I tried doing a normal switch on and it went to the grey screen, then when I tired switching it off got a message saying there were updates to install. Only took 5 minutes to install these but when I switched on again I still had exactly the same problem. When I tried holding CMD down the grey screen persisted 4 or 5 times, but then decided to work. So I've got it switched on but still have the problem.
    I did a software update again and it says there are still 2 updates which are 1.34GB - which seems weird as yesterday there were 5 updates and it was 1.34GB. I can't try downloading these during the day, would have to leave it overnight again.
    I'm going to try calling Apple from Skype in a couple of hours but just wondered if there's anything else I can try. If they can change my password to all caps I can try reinstalling Lion. This morning we took the key off and cleaned it, but made no difference at all (didn't really expect it to). The only options I've come up with are downloading a key remapping programme to try and disable that shift key, or using an external keyboard - we don't have one here so would have to wait a few weeks for someone to bring one from the UK and I could do with knowing whether this would even work before trying to arrange it.
    Could really do with fixing this as I am not making the best first impression at my new job due to being able to do very little work! I'm not planning to return to the UK until at least November and flights would cost more than buying a new laptop - so some kind of solution is needed!
    So... any thoughts much appreciated. Sorry for the lengthy explanation! Many thanks in advance.

    It should be the simplest of matters to connect an external keyboard -- any USB KB will do -- and see whether it works. If you need to be able to travel with a functional MBP, though, that won't be a very practical workaround.
    I don't know whether the Shift key can be remapped successfully. The fact that it's one of two keys that both have the same function may be a complication: you won't want the left Shift key remapped too.
    The computer doesn't have to go back to the UK for service -- there may be a closer option, and your warranty is good worldwide.
    http://www.apple.com/buy/locator/service/

  • After silverlight update laptop acts as if shift key held down

    After silverlight update laptop acts as if shift key held down, i.e. all caps, no numbers, it means I can't input passwords or open folders or select single items. Called Apple Help and they walked me through reinstlling OS from disk and it helped for about 12 hours. Now it shuffles between this ALLCAPS version and regular mode and won't allow me to reinstall anything. Any ideas? Thanks!

    lynnefromoakland wrote:
    HI tjk,
    Thanks for replying! I didn't do anything else during the 12 hours of normal use--the Silverlight update followed one of those automated updates that caused Netflix streaming to stop working. I haven't re-callled Apple Support because when I initially described the problem to the tech, he said to do the reinstall and if that didn't work I should bring the laptop in to one of the stores and see what they could do there. If the problem continues, will have to do that this weekend, I guess. . .
    Lynne
    Ok, that like means the AppleCare representative thinks there may be a hardware issue. One other thing you can try is an SMC Reset: http://support.apple.com/kb/HT3964

  • My iTunes wont close and is preventing my laptop from shutting down

    I plugged out my iPod touch when iTunes was asking me whether I wanted an update or not, and now iTunes wont close and has frozen, preventing my laptop from shutting down. I have intel Celeron inside and Windows 7.

    Mail is open but it is frozen, being this the reason why you cannot open the Mail window. Press Alt, Command and Esc keys or go to  > Force Quit, select Mail and force quit it. Finally, you will be able to turn off or restart the MacBook

  • Control Key Stuck At Times

    A couple times a day my computer will act like the control key has been pushed and will open the shortcut that is with the letter I pushed. Sometimes it will cause the page to zoom in and out from scrolling the mouse. I had a L505 and it did this I replaced keyboard they replaced the system board and it still did it. I sold that computer and got a new L655-S5158 it is doing the same thing. This is really annoying because I never know when it is going to do it. Sometimes when I am typing a email or filling out an online forum it will reload the page and I will lose all my work. I thought it might be firefox so I switched back to Internet Explorer still does it. Does anyone know what is causing this.

    Hello,
    I can reproduce this bug (make Windows think the CTRL key is stuck down) at will, and I can unstick it too, on my Satellite L775.
    To make the bug appear, I just hold down the CTRL key while using pinch-zoom.
    To unstick the key, I just press both control keys simultaneously.  This "unstick" method has always worked, except ONE time it did not and I had to reboot to unstick the CTRL key.
    Obviously, the fact that the touch pad itself has a bug that frequently ignores the fact that I have it turned OFF and zooms or scrolls without warning when I get near it exacerbates this CTRL bug, but, anyway, I hope that being able to reproduce the bug reliably will help get it fixed.

  • TS1248 trackpad stuck down on intel macbook pro

    Any advice on help for my trackpad which is stuck down, 5 year old computer and has had no misuse

    Try removing the battery. You have to make sure that your have your computer plugged into the mains, and that it doesn't become disconnected whilst you are using it without the battery installed.
    Place the laptop back onto a flat surface (without the battery installed, but still plugged into the mains), and see if the fault has been rectified.
    What happens, is that, over time, the heat generated by the MacBook Pro warps and distorts the battery casing. The battery is housed over the trackpad circuitry, so that as the battery casing warps, it presses up against the circuitry and causes all sorts of mayhem.
    If you discover that this is the cause of your problem, the only remedy is to replace the battery.

  • T500 - error 0210 key stuck 01

    hello,
    i have a problem. i want to access the eeprom from my t500. you need to press the esc button several times on boot up.
    but when i do this i get the error 0210 key stuck 01.
    none of my keys are stuck they are all working. can someone help me please? i tried googling for an answer but could not get much wiser...thanks for any help.
    Solved!
    Go to Solution.

    Are you in possession of the IBM Hardware Maintenance Diskette?
    This is from the Hardware Maintenance manual.
    Restoring the serial number of the system unit
    When the computer was manufactured, the EEPROM on the system board was
    loaded with the serial numbers of the system and all major components. These
    numbers need to remain the same throughout the life of the computer.
    If you replace the system board, you must restore the serial number of the system
    unit to its original value.
    Before replacing the system board, save the original serial number by doing the
    following:
    1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or
    later, and restart the computer.
    2. From the main menu, select 1. Set System Identification.
    3. Select 2. Read S/N data from EEPROM.
    The serial number of each device in your computer is displayed; the serial number
    of the system unit is listed as follows:
    v 20: Serial number
    Write down that number.
    Note: The serial number of the system unit is also written on the label attached to
    the bottom of the computer.
    After you have replaced the system board, restore the serial number by doing the
    following:
    1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or
    later and restart the computer.
    2. From the main menu, select 1. Set System Identification.
    3. Select 1. Add S/N data from EEPROM.
    Follow the instructions on the screen.
    If the MTM and Product ID numbers differ from each other on the rear label, use
    what is shown for the Product ID field. See example below:
    MTM on rear label:
    TTTT-CTO S/N SSSSSSS
    Product ID on rear label:
    TTTT-MMM (Use this number when setting Serial Number)
    In the example, the Serial Number to be input is ’1STTTTMMMSSSSSSS’.
    Retaining the UUID
    The Universally Unique Identifier (UUID) is a 128-bit number uniquely assigned to
    your computer at production and stored in the EEPROM of your system board.
    The algorithm that generates the number is designed to provide unique IDs until
    the year A.D. 3400. No two computers in the world have the same number.
    When you replace the system board, you must set the UUID on the new system
    board as follows:
    1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or
    later, and restart the computer.
    2. From the main menu, select 4. Assign UUID.
    A new UUID is created and written. If a valid UUID already exists, it is not
    overwritten.
    Reading or writing the ECA information
    Information on Engineering Change Announcements (ECA) are stored in the
    EEPROM of the system board. The electronic storage of this information simplifies
    the procedure to check if the ECA has been previously applied to a machine. The
    machine does not need to be disassembled to check for the ECA application.
    To check what ECAs have been previously applied to the machine, use the ECA
    Information Read/Write function on the LENOVO ThinkPad Hardware
    Maintenance Diskette Version 1.76 or later.
    1. Insert the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or
    later, and restart the computer.
    2. From the main menu, select 6. Set ECA Information.
    3. To read ECA information, select 2. Read ECA/rework number from EEPROM
    and follow the instruction.
    4. To read box build date, select 5. Read box build date from EEPROM, and
    follow the instruction on the screen.
    After an ECA has been applied to the machine, the EEPROM must be updated to
    reflect the ECA’s application. Use the LENOVO ThinkPad Hardware Maintenance
    Diskette Version 1.76 or later to update the EEPROM.
    Note: Only the ECA number is stored in the EEPROM. The machine type of the
    ECA is assumed be the same as the machine type of the machine that had the ECA
    applied to it.
    1. Insert the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or
    later, and restart the computer.
    2. From the main menu, select 6. Set ECA Information.
    3. To write ECA information, select 1. Write ECA/rework number from EEPROM,
    and follow the instruction.
    4. To write box build date, select 4. Write box build date from EEPROM, and
    follow the instruction on the screen.
    If the system board is being replaced, try to read the ECA information from the old
    system board and transfer the information to the new system. If the system board
    is inoperable, this will not be possible.
    Thinkpad T500-2081 CTO | T9400 2.53GHz | 8 GB RAM | ATI HD3650 + Intel GM45 | 15.4" LED WXGA+ | Windows 8 | ATI Catalyst 13.1 (non-switchable)
    Thinkpad 390x | PII 333 | 256mb ram | NeoMagic 256AV | SVGA LCD | OS/2 v4.52

  • Desktop vs laptop key commands.

    I just recently picked up a 15" i5 MBP which is the first laptop I've ever used for audio.
    Key commands for a full key board with numeric pad are so ingrained in my mind that I'm hesitant to "learn" variations for the laptop. Believe me, I'm not complaining about having to excute for few extra mouse pad clicks.
    How are other folks juggling desktop vs laptop key strokes?
    I suppose I could get a full size wireless keyboard (as the MBP USB ports are already spoken for).
    Input appreciated.
    Cheers.

    I played around with the key board preferences (US with numeric pad vs just plain US)
    I once created a list of the differences between those two presets. Here it is. I realize it's tough to read on this web page, but that's because this forum won't let me use html table tags. But if you paste the text into a spreadsheet or word processor, it will instantly format as a table (because tabs are embedded) and be easily readable.
    The first column is the US with numeric keypad, and the second column is the plain US. Any commands not on this list are the same in both presets.
    Anyone confused by any of those symbols can find an illustrated guide here or here.
    * R Record
    ⇧* ⇧R •Record Toggle
    ⌃* ⌃⌥⌘R •Capture as Recording
    ⌅ ⇧↩ Play
    . ⌥↩ Pause
    0 ↩ Stop
    ⌃⌅ ⌃⇧↩ •Play from Left Window Edge
    ⌃0 ⌅ Stop and Go to Last Locate Position
    ⌃= = Set Locators by Regions/Events/Marquee
    = ⇧= Set Rounded Locators by Regions/Events
    ⇧↩ ⌃↖ •Go to Selection Start
    ⌃↘ •Go to Selection End
    ↩ ⌃⌅ •Go to Beginning
    / C Cycle Mode
    ⌃⌥⌘R Record off for all
    C K MIDI/Monitor Metronome Click
    ⌥* Open Recording Project Settings...
    R ⌥L Toggle Library
    K ⌥M Toggle Marker List
    ⌃; ⌘; Add to Arrange...
    ⇧R ⌃⌥R Event Position and Length in SMPTE Units
    ⌥⇧R ⌃⌥⇧R Secondary Ruler
    ⌃⌥⌘⌦ ⌃⌥⌘⌫ Individual Track Zoom Reset
    ⌃⌥⌦ ⌃⌥⌫ Individual Track Zoom Reset for All Tracks
    ⌘= ⌥- Trim Regions to Fill within Locators
    ⌃⌥+ ⌃⌥= Waveform Vertical Zoom In
    ⌃↖ ⌃↑ Stems: up
    ⌃↘ ⌃↓ Stems: down
    ⌃⌦ ⌃⌫ Stems: hide
    (that blank line after "Record" means nothing, there's nothing missing; it's just something strange the forum is doing)
    Message was edited by: 45rpm

  • Both shifts and control appear to be stuck down

    So my mother brought me a 2010 macbook air and said "Fix it" the problem was said to be "I can't type anything" after two hours of troubleshooting I figured out it was that both shifts and the control key seem to be stuck down but it doesn't "feel" hardware related to me, and nothing supports it being hardware. The people who own it were just messing around changing settings not knowing what they were doing. Also I set all of the modifier keys to no action and it still happens.
    Actual question: Any ideas if anything software related could cause both shift keys and the control key to be pressed down?

    Hi frederickm18892647,
    I am sorry for the inconvenience caused.
    Please bring the machine online. On the Sign-In screen choose to sign in now using the Adobe ID or try you can Serialize it using your Serial number. Acrobat will launch successfully.
    Let me know if you still experience any issue.
    Regards,
    Aadesh

  • ThinkPad T540p Control key stuck

    The control key of my ThinkPad T540p often got stuck. It is not physically stuck, but the computer often thinks it is pressed down. This happens from time to time, which is very annoying. When it happens, if I press Ctrl again, then everything is back to OK again.
    I noticed that this problem seems to be pretty common in Lenovo computers. If you google search "Lenovo Control key stuck", you can find lots of similar reports!
    Does anyone have any idea on how to solve it? Thanks!

    Hi Nauhiuc,
    Welcome to Lenovo Community!
    Check uninstalling the keyboard adapter from “Device Manager” under Keyboards.
    Run ThinkVantage system update utility to check for latest driver for your system.
    ThinkVantage System Update
    Hope this helps.
    Best regards,
    Hemanth Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • I connected my iphone 4s that i unlocked for t-mobile. I plugged it into itunes, and it asked me to update to ios6. I accepted the download and update button. it told me it needed 8 hours. i closed my laptop. not shut down. i opened and it wants restorin?

    I connected my iphone 4s that I unlocked for t-mobile. I plugged it into itunes, and it asked me to update to ios6. I accepted the download and update button. It told me it needed 8 hours. I closed my laptop, not shut down. I re-opened the laptop a few hours later, and it wants restoring?? Whats going on?! i want my iphone back! PLEASE HELP. I'M LOST!!! (I synced my iphone to my computer if that helps at all).

    Yes, and, I try to restore. I have the T-Mobile sim card in it just to clarify. It will not let me get passed that, it does not accept the t-mobile sim card. i tried restoring it using wifi, cellular, and i cant get i tunes. I am scared that if i take the tmobile sim card out and put the at&t one in just to complete the restoration process that the iphone will lock again and not read the tmobile sim card, then all my hard work has gone for nothing. ( this whole process was caused by me trying wanting to empty my pictures onto my computer because i did not have any storage space left). <--- that may not be as important, but i included it just because.

  • My Satellite laptop (A305) shuts down when run on the AC charger/adapter

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    I have Satellite A300 and until now everything works OK.
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  • The sleep button on my ipod touch is stuck down. i cannot turn on or charge. any ideas?

    the sleep button on my ipod touch is stuck down and i cannot turn it on or charge it. any ideas?

    You will need to get that serviced.
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    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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