Laptop mouse disappears completely and gets stuck quite a bit

I bought laptop online in Feb 2014. Since begining I have issue with its mouse. It gets stuck at times and we have to click it repeatedly    to get it working again.   I also have tried toucing the screen but it starts doing its own actions.   Please let me how we can fix this issue.  Thank you.

Hello @anabencosme13 ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP 15 Notebook and mouse freezing. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.
If you will go to the section on Adjusting TouchPad or ClickPad pointing sensitivities it should help resolve the issue.
If this does not I would go to the section that shows you how to restore the default settings of the Touchpad and mouse.
Hope this fixes the mouse.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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