Laptop Mouse scroll is not working (HP-dv6-1115ee)

Hi,
I have dv6-1115 ee model HP laptop, I've upgraded my laptop from vista to windows7 recently and just i have noticed that my laptop mouse scroll is not funtioning.
Can you please provide some supports on this issue?
Thanks in advance.
KKSaran.

Hi kksaran,
Welcome to the HP Forums!   I understand that you are having an issue with your mouse scrolling after upgrading to Windows 7. I will try my best to help you resolve this issue.
I suggest going to Device Manager and Mice and other pointing devices. Right click on your mouse and in the drivers tab, click on update driver.
If this does not resolve the issue then I suggest uninstalling and reinstalling the mouse.
Here is a document for Troubleshooting Device Drivers (Windows 7, Vista).
I hope this information helps, please let me know.
Thank you,
I worked on behalf of HP.

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