Laptop no longer loads Captive Portal following Windows 8.1 upgrade
Since upgrading to Win 8.1 from Win 8, I no longer see a captive portal displayed whenever I try to connect to a wireless network that requires additional login information. Some WiFi networks require you to click their Terms and Conditions box
or add some additional logon information and they splash up a Captive Portal screen to allow you to enter the information. Without entering this information I receive an IP address for my wireless adapter ok, but end up with a "Limited Internet"
connection. Which means I cannot connect to the Internet at all. This exact same problem has happened to two colleagues of mine that recently upgraded to Windows 8.1 on their laptops. Any help will be much appreciated.
Hello Grantlsmith,
Do you receive any error message when you connect to a wireless network that requires additional login information?
Or you just connect to the Wi-Fi with limited Internet, and nothing pop up?
Please take the following steps for troubleshooting:
1. Please provide the result of the command ipconfig –all
2. Ping the IP address of URL and check if we can contact.
3. Type in the URL that can use in Windows 8 and check if we can open the Captive Portal
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support
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Chipset Model: ATY,RadeonX1600
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PCIe Lane Width: x16
VRAM (Total): 256 MB
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Revision ID: 0x0000
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EFI Driver Version: 01.00.139
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Core Image: Hardware Accelerated
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Quartz Extreme: Supported
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Sleep On Power Button: Yes
Automatic Restart On Power Loss: Yes
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PostScript Version: (3011.104) 0
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Queue Depth: 32
Removable Media: No
Detachable Drive: No
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S.M.A.R.T. status: Verified
Volumes:
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Disconnect On Logout: Yes
Disconnect On Sleep: Yes
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BSD Device Name: en0
Hardware (MAC) Address: 00:17:f2:d4:e8:98
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
FTP Proxy Enabled: No
FTP Passive Mode: Yes
Gopher Proxy Enabled: No
HTTP Proxy Enabled: No
HTTPS Proxy Enabled: No
RTSP Proxy Enabled: No
SOCKS Proxy Enabled: No
Built-in FireWire:
Type: FireWire
BSD Device Name: fw0
Hardware (MAC) Address: 00:19:e3:ff:fe:81:ea:7a
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
Proxy Configuration Method: 2
Exclude Simple Hostnames: No
FTP Passive Mode: Yes
Auto Discovery Enabled: No
AirPort:
Type: IEEE80211
BSD Device Name: en1
Hardware (MAC) Address: 00:19:e3:df:5e:9b
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
Proxy Configuration Method: 2
Exclude Simple Hostnames: No
FTP Passive Mode: Yes
Auto Discovery Enabled: No
IEEE80211:
Allow Net Creation: Yes
Disconnect On Logout: No
InterferenceRobustness: 0
Join Mode: Automatic
JoinModeFallback: Prompt
MAC Address: 00:19:e3:df:5e:9b
PowerEnabled: 1
PreferredNetworks:
SecurityType: Open
SSID_STR: ACTIONTEC
Unique Network ID: F0FA7942-54E7-409B-A1CA-10B05F3B2EDE
SecurityType: WPA2 Personal
SSID_STR: D Pad
Unique Network ID: A391D57D-A4EC-4B2E-B741-0D6569BD77AB
Unique Password ID: 404D3742-17AA-4C24-A229-7E37725522EA
SecurityType: Open
SSID_STR: linksys
Unique Network ID: FD2A5229-348A-4E90-B4E2-48E4DE62C394
SecurityType: Open
SSID_STR: M and M
Unique Network ID: D980D42A-E76C-4A68-920D-AAC9537C26C9
SecurityType: Open
SSID_STR: default
Unique Network ID: 5A2D9117-3263-46B9-952D-A4463BA5F377
SecurityType: Open
SSID_STR: Sweet Lou's **** Shack
Unique Network ID: FA247542-1EF4-41B6-A242-688E75C85B57
RememberRecentNetworks: 1
Ethernet Adaptor (en2):
Type: Ethernet
BSD Device Name: en2
Hardware (MAC) Address: 00:01:23:45:67:89
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
Exceptions List: *.local, 169.254/16
FTP Passive Mode: Yes
Ethernet Adaptor (en3):
Type: Ethernet
BSD Device Name: en3
Hardware (MAC) Address: 00:10:32:54:76:98
IPv4:
Configuration Method: DHCP
IPv6:
Configuration Method: Automatic
AppleTalk:
Configuration Method: Node
Proxies:
Exceptions List: *.local, 169.254/16
FTP Passive Mode: Yes
Volumes:
net:
Type: autofs
Mount Point: /net
Mounted From: map -hosts
Automounted: Yes
home:
Type: autofs
Mount Point: /home
Mounted From: map auto_home
Automounted: Yes
Universal Access:
Universal Access Information:
Cursor Magnification: Off
Display: Black on White
Flash Screen: Off
Mouse Keys: Off
Slow Keys: Off
Sticky Keys: Off
VoiceOver: Off
Zoom: OffThat's old info for the HDD space--I've purchased an external, so my main drive stays plenty free, now.
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