Laptop not booting after recently installing windows 10

I have been tryign to boot my pc all morning it just keeps at the loading screen after the HP Logo, I recently upgraded to windows 10 its been fine beside a few quirks that been fine to work with but it just wont boot up now. Yesterday it was acting werid as the taskbar wouldn't let me do anything but just left click open the programs I have on the taskbar other then that the taskbar didn't work and now today it just won't boot up! Help please!

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY 15 TouchSmart 15-r137 Notebook and Notebook does not turn on after a Windows 10 upgrade. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Here is a link to computer won't start for Windows.
Please let me know how this goes.
Thanks.

Similar Messages

Laptop not booting after recent Security patch - fixed

I couldn't get me Mac to boot unless in Safe Mode.. After trying all kinds of things like zapping PRAM and deleting Caches, what finally did the trick was one of two things...
I turned off the ADOBE Version CUE from start up items. (I was also running CS3 so that might have been part of the problem)
I also reset the PMU see http://docs.info.apple.com/article.html?artnum=14449
Also here is a good link to save about these kind's of problems
http://www.macfixit.com/article.php?story=20060322080433175
Hope it helps someone.

I couldn't get me Mac to boot unless in Safe Mode.. After trying all kinds of things like zapping PRAM and deleting Caches, what finally did the trick was one of two things...
I turned off the ADOBE Version CUE from start up items. (I was also running CS3 so that might have been part of the problem)
I also reset the PMU see http://docs.info.apple.com/article.html?artnum=14449
Also here is a good link to save about these kind's of problems
http://www.macfixit.com/article.php?story=20060322080433175
Hope it helps someone.

Not Booting after recent Security Patch/Java update

My wife has experienced what many have experienced with the recent update.
MacBook not booting after update (i.e. - "I have no name!")
I have tried everything posted on this topic since 2/13/09, but without any success. Does anyone have the fix for this yet?
Things I have tried:
* I can boot in safe mode (holding "Shift" while restarting)
* I cannot boot from an install disk(s) (holding C while restarting) - I have both a black one from purchase, and two gray ones with purchase from MiniMac
* Booting with verbose - gets stuck at same place as everyone else
Operating in safe mode:
* I can run DU and "repair" drive
* I can see and access the CD/DVD
* I cannot see drive in target drive mode (doesn't ever connect the 2 systems)
* I downloaded the update files from apple and reinstalled them individually (via USB ext Drive) with a reboot in between
* I attempted to update & archive, but I cannot run install CD from any systems disks (see above)
Has anyone figured out how to fix this yet?

Same problem than the other guy who is not mentioning the update in the title.
Powerbook 1.67.
System log said "No user defined computer name" and "using blah blah name" or so.
Mac Os X report (for apple) says:
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000003900FF1C PC=0x00000000008FC020
Latest crash info for cpu 0:
Exception state (sv=0x4299D280)
PC=0x008FC020; MSR=0x00009030; DAR=0x3900FF1C; DSISR=0x40000000; LR=0x008FE348; R1=0x2C47B9F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x008FE348 0x008E0014 0x002E9A80 0x002EB94C 0x0008C248 0x00029234
0x000233F8 0x000ABEAC 0xFF9BA29B
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x8d8000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x85a000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x87e000
Proceeding back via exception chain:
Exception state (sv=0x4299D280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x43D0D000)
PC=0x9000AF48; MSR=0x0200F030; DAR=0x0ECA77FE; DSISR=0x42000000; LR=0x9000AE9C; R1=0xBFFFD6C0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x4299D280)
PC=0x008FC020; MSR=0x00009030; DAR=0x3900FF1C; DSISR=0x40000000; LR=0x008FE348; R1=0x2C47B9F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x008FE348 0x008E0014 0x002E9A80 0x002EB94C 0x0008C248 0x00029234
0x000233F8 0x000ABEAC 0xFF9BA29B
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x8d8000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x85a000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x87e000
Exception state (sv=0x43D0D000)
PC=0x9000AF48; MSR=0x0200F030; DAR=0x0ECA77FE; DSISR=0x42000000; LR=0x9000AE9C; R1=0xBFFFD6C0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC

Windows 8.1 Pro will not boot after clean install!

Hello all recently went from a Win7pro to Win8.1pro I did a clean install and formatted my HDD just last night. Woke up this morning my machine was turned off I had let it stay on this night as I was installing updates for it. So i turned on the computer
and got nothing let it sit for about 30 min and still got nothing and but nothing im talking just a blank screen. I then did a "hard shutdown(just pressed power button till it turned off the computer)" When I tried to turn it back on again this time
i got the ASUS Sabertooth X58 splash screen to enter bios or load boot devices so was kinda excited. However if i try to enter this BIOS it sits on another screen (American Megatrends) just saying entering setup... Same goes for the Boot Devices page. So let
me back up for just a sec, After I did the clean install it worked fine for about a couple hours I had time to install AVG and Spybot Search and Destroy and then went to bed and let it do updates. I run Win8.1Pro at school and work and have never had
this problem any suggestions?

let it sit for about 30 min and still got nothing
I then did a "hard shutdown(just pressed power button till it turned off the computer)"
That may not have been long enough. But a "hard shutdown" would definitely have been construed as a problem due to the update.
Asus apparently is a known problem case...
http://blogs.msdn.com/b/usbcoreblog/archive/2013/10/19/help-after-installing-windows-8-1-the-superspeed-ports-of-my-asus-system-don-t-work.aspx
Link courtesy Darrell Gorter [MSFT] found here
"Windows 8 Keyboard and mouse not working"
http://social.technet.microsoft.com/Forums/en-US/w8itprohardware/thread/06e9b341-0619-4085-acbf-e2f0133ca428?outputAs=rss
(RSS given to avoid overhead of opening long thread for IE users)
Note that there may be useful tips for you in both of those threads' comments.
Robert Aldwinckle

My wireless card does not work after re installing windows 8 !!

I suppose my card manufacturer is realtek and my card driver is gemtek my network adapter driver I've downloaded and installed it my nothing happens. In my device manager there is no wireless card please help me!!!!!!
My system says no wireless card detected my PC was dos based and when I installed windows 7 everything just went fine. After some days it was formatted and again I installed windows 7 ultimate but my wifi adapter and card was not in the device manager. Please help me!!

my pc is lenovo c320 aio
intel g630, 2gb ram, dvd r/w, realtek gbe ethernet controller, usb 2.0x5 ports, keyboard and mouse

Help - Mac Mini does not boot after re-install of OS X

Hi,
I have a Mac Book Pro and Mac Mini. I needed to reinstall my Mac Mini but lost the install disks. The install disks of the Macbook do not work (machine specific). So what I did was boot the Mac Mini in firewire target mode and installed OS X to it from the Macbook. Worked ok. Except for one thing: The Mac mini does not boot the fresh OS X installation. I get a blinking folder icon with a question mark on top of it.
I booted from the Mac OS X install disk, repaired disk permissions etc. and tried to use the "Startup Disk" utility to select the hard drive as a boot device. But that utility does not offer me to select the hard disk, it doesn't even show up (while DiskUtility can perfectly see it).
Any hints for me? I am pretty much stuck right now.
Thanks

Well, see, the fact that it wouldn't let you boot from the MacBook install disks should have been your first clue to not try to do it. There's a reason it wouldn't let you. The MacBook install disks contain a version of the OS specific to the MacBook, in order to prevent people doing what you just tried to do (ie, installing the same copy of the OS on multiple machines).
If you don't have the Mac Mini system disks any more, you'll have to go buy a copy of OS X. You could also ask for help from an Apple Store, if there's one in your area, but I honestly don't know if they would give you new disks. I would think they should (for a small fee), since Mac Mini system disks would be useless to anyone who didn't already own a Mac Mini, but you never know.

Not booting after driver install

My computer will not boot bast the screen with the "Spaceship" and "MSI Platinum". All components are operational, I know this because the computer was working perfectly fine prior to installing the mobo drivers from the provided disc...now this...
Any thoughts would be greatly appreciated...I cannot get past this screen in order to see if it is posting, nor can I boot into DOS/BIOS...what can I do...
Please Help...

Quote from: tubatime1010 on 05-November-07, 14:58:30
Cleared the CMOS using the button on my mainboard. Nothing.
Could not get the system post to appear by pressing TAB at the logo.
Used the "D-Bracket" that I just discovered that I had.
Realized that it is hanging at "Initializing Video Interface"
....Now what? The card worked until i installed the drivers...
"....Now what? The card worked until i installed the drivers..."
Drivers can't affect post boot procedure...
"....Now what?"
Re-seat VGA, ensure its filled well into PCI-E slot, if VGA got own power connector, make sure power cable from PSU to VGA is plugged and connected well. Re-try to boot, if no change test VGA in another machine to ensure its works.. Other possibility can be PSU weak or failure.
Try with barabone setup with board out of case(with one memory stick only in 1st DIMM slot), it could be shorting issue.

Laptop not booting after I Upgraded BIOS

Toshiba Satellite A215-S5849
Originally had issues with the left speaker making a horrible buzzing noise. Searching forums & help boards & the fact that I'm fairly computer Literate I came to the conclusion a OS reinstall was called for.
Since I only use this laptop for DJing theres only a couple of programs on it so it was not too much hastle.
Reinstalled OS Windows 7 updated it & all the drivers & the Buzz was still there.
This is when I read from a couple of users of Toshiba laptops said an upgrade of the BIOS helped them.
So I went to the official Toshiba support page & flashed my laptop using the following BIOS upgrade
ACPI Flash BIOS version 2.00 for Satellite A215 (PSAFGU/PSAFHU) 32/64-bit
Nearing the end of the flash my pc screen went black power lights are on, cord light on, battery light on just no OS
What I've tried.
Unplugged from power supply.
Removed Battery
Left for 20 mins & then tried to reboot.
Same thing happens each time
Power lights come on HD spins for a minute but nothing happens after that.
Any ideas why an official software update would cause my computer to not work & how do I roll back or clear my bios to default specs.

Finally I found a good Phoenix crisis copy at : http://mods.myftp.org/Tools/CrisDisk_and_Pen_Drive?_Recovery.rar
to download my own version of crisis disk with the new v2.0 rom bios. ready to build the floppy by running the crisdisk.bat:
http://rapidshare.com/files/410963513/CrisDisk.zip?.html
I posted this instruction to repair my A215 with these files:
Since finding a solution was a very confusing experience, here is how I fixed it (it should work for most similar models.)
Now read it all the way through because the steps are critical.
I got a Toshiba Satellite A215 PSAFGU (S6814) And after shutting down from overheating during a flash from windows it didn't boot. Black screen and nothing more. Meanning my bios was corrupt
So after lots of trial and error, using an external usb floppy drive I managed to save my laptop.
Maybe people here describe how to do it, but they tell you to download the wrong crisis recovery files and once you try to use your ROM instead of the one on the disk, or try to replace phlash16.exe it just fails. Tried injecting but that didn't work.
Finally I found a good Phoenix crisis copy at : http://mods.myftp.org/Tools/CrisDisk_and_Pen_Drive?_Recovery.rar
unrar and go to the directory, then unrar (you'll see it) CRISDISK.rar .
This copy of crisis with phflash16.exe (in the extracted directory) is a good version that can handle the newest versions of bios ROM.
Now copy your ROM file to the crisisdisk directory renaming the file to bios.wph and thus replacing the existing one.(i used the new 2.0 version ROM from the Toshiba site - in this case its called m10a200.rom)
To prevent 'dos path' errors when building the disk, copy the entire directory to a simple one like c:\cirsis
Build your disk now by running CRISDISK.BAT - the process includes quick formatting, copying the three files, and lastly making it bootable, make sure you go through all the steps. ( at first, i messed the last part by not having it bootable and it failed ofcourse)
once it says it created the disk successfully, put it in your external usb drive (or use the disk you created to make a bootable flash drive by using hp drivekey boot utility available here: http://h20000.www2.hp.com/bizsupport/TechSupport/S?oftwareDescription.jsp?swItem=MTX-UNITY-I23839 I didn't have a chance to test it with usb flash drives, but it should work.)
Now once you connected your media to the usb port on your laptop:
make sure the battery is out, power cord out, hold fn+f, while doing that, plug the cord and then push the power button, release the fn+f key once you see the light on your usb drive/usb floppy is starting to blink. it should pause for a few seconds, and then start reading the disk for a while (not just 3 seconds). Process should not take more then 10 minutes so waiting more then that is a waste(trust me). The computer should reboot byitself if everything is fine. Mine took about 5 minutes but give it 10 just to make sure.
After hours of finding, replacing, injecting, only this worked.
This works for sure, if you follow these instructions with your Toshiba Satellite A215. Don't loose hope - you will recover it.
A good sign is when using the fn+f method and it flashed the usb drive/floppy. It means its 99% recoverable.
Really hope this saves time for others.
This is a solution posted by yarivc on the USA Toshiba site.
http://laptopforums.toshiba.com/t5/System-Recovery-and-Recovery/Toshiba-Satellite-A215-S7422-bios-crisis-recovery/td-p/69185
BTW
to the last poster
If you were to ask 100 customers in any comp store who just purchased a Toshiba Laptop if they knew a OFFICIAL UPDATE from the manufacturers support website would VOID a warrenty I gaurantee not one of them would know that nor be impressed by it.
Further more what screwed up my bios was not the BIOS upgrade but the fact that Toshiba has a install from your desktop (windows) button in the update, researching this I found that one should never use this method because Windows in inherently unstable when it comes to BIOS update.
This option should NOT have been included in the update since its very unstable to do so.
On a side note.
My left speaker buzzing noise is back. But it doesnt seem too annoying right now concidering I saved myself money & headache.

Help Please! Macbook will not boot after MacOffice install

I've never used a mac before until now. I've a 2.2ghz, 2gb ram macbook(late '07, it has an *hitachi HD* which I've had for less than a week and was running fine until I installed mac office 2004 student edition.
During the installation process i was prompted to update macoffice and after a while i couldnt see the microsoft update status bar and i just got to the screen where it said installation complete, I clicked 'finish'and then I waited for 30mins or more where i got a spinning colour wheel, and the fans were spinning a lot and it felt quite warm so I decided to turn it off.
When I booted up again I got a *flashing folder with a question mark* on the white/greyish screen. After resetting the P/VRAM(?) a number of times I eventually got into the desktop. Thinking that microsoft must have corrupted some system files. I decided to do an erase and install but when i tried to do it I got a warning screen with 'install failed'and 'the installer is experiencing errors installing on "macintosh HD" The disk may be damaged. Please try installing on another disk...click restart and try again'.
I then tried to use 'disk utility'using the os x disc. I ran first aid on the macintosh HD. I verified and repaired disk permissions but when i tried running verify/repair disk i get in red 'Invalid b-tree node size, volume check failed..Error:filesystem verify or repair failed.'
The lines for apple care are shut today as well..any light shed on this problem appreciated. Any ideas what i can do...I really hope it isnt hardware failure..but the hard shutdown/restart suggest it may be?
Message was edited by: Anon87
Message was edited by: Anon87
Message was edited by: Anon87

The question mark means that important system files needed for startup are either missing or damaged. The only solution is to boot from your Installer DVD and perform an Archive and Install or an Erase and Install.
How to Perform an Archive and Install
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Solaris 10 will not boot after patch install

running solaris 10 on a Netra machine. installed patch via sun manager and after reboot I get the following error. If anyone can help I would appreciate it.
Boot device: /pci@1f,0/pci@1/scsi@8/disk@0,0:a File and args: -s
File not executable.
boot failed
Enter filename [platform/sun4u/kernel/sparcv9/unix]

Try following:
1. Go to OK prompt
2. boot -asv
3. just follow the instructions on screen.
(If above does not help)
1. OK prompt
2. boot kernel/unix
(this will help you boot in 32 bit mode)
If kernel got corrupted then look for options of re-install or restore from backup.

Compaq Presario CQ57 - Will not boot after ram install

I was upgrading the ram on my father's old compaq, and was going along fine. I got the ram in, closed it all up, and went to boot it.
I was greeted with a black screen, a blinking caps lock light, a blinking power button light and the orange wifi light. I've made sure it has no static multiple times, and have tried slowly reintroducing power sources. I have cleaned the ram and the input, swapped out ram cards, everything anf nothing seems to work. When I turn it on I hear the CPU fan, and a single beep, then silence after a few more seconds.
Anyone wanna help me with this? I'm a mac lass now a days, so this is a bit out of my memory.

Hello @Remyyy ,
Welcome to the HP Forums! I hope you enjoy your experience!
I understand your computer will not start properly, since changing the RAM. I will do my best to assist you with this issue! To troubleshoot, please try the steps in this HP document: Computer Does not Start
This document contains steps such as resetting the notebook and more, corresponding to the exact symptoms. I believe this document will resolve the issue. If not, I would contact HP phone support for hardware assistance. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns. Thanks for bringing this issue to the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

My Laptop B490 not booting after bios update

My laptop not booting after updating bios i used windows 8 OS.
I downloaded Bios from following link.
Bios Download Link
After updating bios, system restarted automaticaly, after that only power led is glowing, screen stays blank.
Help me solve it.
Solved!
Go to Solution.

hi sathish291
Welcome to the Forums.
Can you try the following:
1. Power down the machine, remove the AC adapter and battery.
2. Hold the power button for 30secs and reconnect the AC adapter only then turn the computer ON.
If the machine still doesn't power up normally and boot into WIndows then it's likely that something went wrong (could be a bad BIOS flash or an internal component might have gone defective during or after the BIOS update). In this case, you may need to contact lenovo on how to go about getting the unit serviced.
Support phone list
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Windows not booting after install (iSCSI)

Hi all,
I am attempting to boot a host over iSCSI but have run into a brick wall trying to get my host to boot after successfull install of the OS.
Without changing the service profile I am able to install and boot VMWare ESX fine. Windows just does not seem to boot.
I can see the iSCSI subsystem is working ok when I connect to the adapter:
SUNINT0001PB-A# connect adapter 4/5/1
adapter 4/5/1 # connect
adapter 4/5/1 (top):1# at
attach-fls attach-mcp
adapter 4/5/1 (top):1# attach-mcp
adapter 4/5/1 (mcp):1# is
iscsi_get_config iscsi_ping
adapter 4/5/1 (mcp):1# iscsi_get_config
vnic iSCSI Configuration:
vnic_id: 6
          link_state: Up
       Initiator Cfg:
     initiator_state: ISCSI_INITIATOR_READY
initiator_error_code: ISCSI_BOOT_NIC_NO_ERROR
                vlan: 0
         dhcp status: false
                 IQN: iqn.1992-08.cisco.com:irfjmp0003pb
             IP Addr: 10.250.137.214
         Subnet Mask: 255.255.255.0
             Gateway: 0.0.0.0
          Target Cfg:
          Target Idx: 0
               State: ISCSI_TARGET_READY
          Prev State: ISCSI_TARGET_DISABLED
        Target Error: ISCSI_TARGET_NO_ERROR
                 IQN: iqn.1992-08.com.netapp:sn.1574897996
             IP Addr: 10.250.137.9
                Port: 3260
            Boot Lun: 0
          Ping Stats: Success (20.486ms)
        Session Info:
          session_id: 0
         host_number: 0
          bus_number: 0
           target_id: 0
Regards
Adam

Now it gets even stranger. As suspected the configuration is correct as I now have it booting into windows.
The strange part is, all was working ok until I applied all current updates, then it went into windows recovery mode and can't find my partition for recovery (only option I have is to reboot)
Have no idea what happened, so I re-installed. Re-installed ok, but the same problem as before, no boot volume found.
Re-installed again, but this time I released the windows boot media from the virtual CDROM drive while it was rebooting.
Windows booted sucessfully.
Very Strange.

Recently installed Windows 7 on Pavilion dv6748us - internal microphone does not work

Hi,
sojo972 wrote:
I have been searching the web extensively, without success, to find how to resolve this issue.
I recently installed Windows 7, 32 bit, on my wife's HP Pavilion dv6748us laptop. Now her internal microphone does not work.
Have gotten some "roadside" advice to use a Windows Vista driver; Have no idea what the driver is or how to get it.
Have found some information about uninstalling realtek audio driver and reinstalling an older version; Have no idea on this one either.
Would really appreciate a definitive answer with a positive result.
Thanks for all help.
The drivers for the laptop are located here. select Vista and Driver-audio. The Vista driver should work. You can uninstall the driver from within the Device manager. Start --> type devmgmt.msc and the device manager will open. Locate the HD audio device and right-click it and update the driver.
After that is done go to Control Panel and Sound and the recording tab up top. Check to see if the microphone is grayed out. (not grayed out means driver is properly installed). The microphone should also have a green checkmark next to it. It is now a matter of selecting the microphone then selecting Properties to enable the microphone and then test and adjust the input level. Look at the tabs (listen,levels and advanced).
Had you considered trying Windows update or the Realtec website as a drivers source?
regards,
erico
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Hi:
Looking at your system information you could have one of two possible audio cards:
Conexant HD audio or the RealTek HD Audio
The fact that you couldn't install the RealTek HD audio driver indicates to me that you don't have a RealTek audio card. Check your device manager and look at your sound card and check to make sure which audio card you have.
Here is the Vista 32 bit driver for the Conexant audio card:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
Here is the Vista 32 bit driver for the Realtek audio card:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
If you in fact have the Realtek audio card, I would download and install the latest, greatest HD driver directly from the RealTek site:
Accept the agreement, download and install the first one on the list. Maybe it has been updated to fix the issue you are experiencing.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...
Paul

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes normally in the future & get the CD/DVD drive working again? if I delete the upper / lower registry keys what other functions are impacted? I see others say itunes asks for a reinstall...then same problem all over again! THX

Have you revieved this support document?
TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

Laptop not booting after recently installing windows 10

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