Laptop not charging

Hi all please help I'm experiencing a problem with my laptop when I plug it in on the screen info box it says cherger plugged in but not charging and on the batry it is showing that the plug is plugged in but not showing any movement of it getting full please help

Hello, and Welcome to the HP Support Community!
I think you will find out soon that posting a question in the wrong area of a Forum is not the right way to get a rapid reply.
I moved your first "off-topic" post to the correct area (Laptop Hardware) - that way your question will be read by folks who are familiar with your issue!
You have now posted a duplicate post in another incorrect area.
Please follow your original post that was moved to Laptop Hardware.
Thanks for your understanding.
WyreNut
I am a Volunteer here, not employed by HP.
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Similar Messages

New laptop not charge battery

I just bought Pro book 440 g1 for 2 day, and now i can not charge the battery.
1. when the laptop power off, the battery led is not light, and not charge ( i see the battery 97% in windows, after 30 minutes, it's still 97%).
2. when i am in windows, the power manage said that "it's pluged in but not charging", and my laptop use AC power not battery.
I've tried:
1. unistall microsoft battery driver and re install the driver but it's not work.
2. try to remove the battery then press power button in 1 minutes, and put the battery in, when i put battery in see the battery led light only once, then plugin in adapter but it's not work.
3. The adapter is woking well.
Please help me! Why the new laptop have problem.

Certainly. Assuming you have being using this PowerBook for some time, I would recommend first backing up any important files to CD, DVD, or external drive, as you will be completely erasing the contents of the hard drive using my method.
The discs that came with your PowerBook should include one labelled something like "PowerBook G4 15-inch and 17-inch Mac OS X Install Disc 1". If you insert this disc into your PowerBook, you will see an application on the disc entitled "Install Mac OS X" (or similar). If you run this program, it will restart your PowerBook and enter the OS X installer.
During the process of going through this installer, at some stage (I can't remember exactly when) a button entitled "Customize" or "Options" will appear. If you click on this, it will give you several options for your new install of OS X - "Upgrade and Install", "Archive and Install", and "Erase and Install".
I don't personally know if the other two would have any effect on your battery issues, as I haven't tried them myself in regard to this particular program. Again, I must stress that if you follow this method you will erase all data from your hard drive during the process, and lose any of your documents etc. I would recommend backing up all of your data prior to trying this as a method. The Apple Store or AppleCare may also be able to offer more information on the Erase & Install method or backing up your data.
I hope that's of some use to you,
Tim Whitmore

G470 Laptop not charging stuck in 0%

Hi everyone ,
i have a lenovo g470 laptop installed with Win 8
1.laptop is not charging and the battery level is stuck in 2% [AC plugged]
2.battery is not draining as well it's stuck on 0% for more than hour [on battery
your help is very much appreciated
regards
Solved!
Go to Solution.

Hi Sandy,
Welcome to Lenovo Community!
Lenovo’s Energy Management interface tool allows user-modification of system settings to make better use of available energy when running mobile versus stationary. Function also allows you to set options for screen brightness, CPU speed and other features which might impact mobile run time. Battery Gauge Reset can only be checked while performing the reset. Battery Gauge Management will not affect the battery but instead increases the life by changing specific settings. The Battery can be used after the Gauge Reset.
As you have performed all the troubleshooting steps and the issue persists. I would strongly suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Do post us back for further queries.
Best Regards
Shiva Kumar
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Laptop not charging with my battery but chargers other batteries

my is Pavilion dv7-2670QM . its not charging with it own battry but is charging when
repale with another laptop
battry. the statues states not charging. any solution?

ganzystk wrote:
my is Pavilion dv7-2670QM . its not charging with it own battry but is charging when
repale with another laptop
battry. the statues states not charging. any solution?
I really don't quite understand that. How about a bit of clarity. lets start with proper identification of your notebook. You have mixed up dv7 and the beginning of an Intel CPU identification. that is not a viable identification number. When you remove the battery take a look in the compartment revealed to find the p/n. Post it here please.
When your battery is replaced with another battery in your laptop does it charge? Is the replacement battery a known working battery?
Have you tried the battery check in BIOS or the HP Support Assistant?
Does your notebook boot into Windows with just the power adapter connected?
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Laptop not charging. What do I do?

My charging cord seemed to stop working. When I plug it in and connect it to my computer I see a plug symbol inside the batter where it usually shows a charging symbol or the level of charge in the battery. What does a plug symbol in the battery mean? And how do you fixed it so that your laptop will charge? Any help would be greatly appreciated. Thanks.

Hello Neihana06,
The plug icon indicates that the battery is charged and that your MacBook Pro is now running on power from your charger rather than the battery.
OS X Mavericks: If your battery’s status is “Not Charging”
http://support.apple.com/kb/PH14198
Cheers,
Allen

Why is my laptop not charging?

My mom's laptop will not charge when the cord is plugged in and turns green but then does not go to yellow saying it is charging. Is this a battery issue? or what?

Welcome to Apple Support Communities.
First try resetting the SMC, the PRAM, and NVRAM.
SMC:
http://support.apple.com/kb/ht3964
PRAM and NVRAM:
http://support.apple.com/kb/ht1379
It could be a problem with the power adapter, the battery, or just that some battery settings need to be recalibrated: http://support.apple.com/kb/ht1490
To see more information about the charging status and health of the battery, click on the  Apple logo in the upper left menubar.
Select About this Mac, then More Info...
Select Hardware, Power in the left Contents column:
You're on OS X 10.5.8, so your screen may not look exactly like this one, but you should still see similar information. I have a replacement battery, so the Model information will not be the same.
Examine your Charge Information and Health Information.

TS3274 ipad connecting to laptop----not charging? to power----charging is not supported with this accessory.

anyone assist me. it was ok every time .now the charging very slow . one hour charge 1%. it is 1st generation. battery life running out?

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

Ugent: DM4-1160us laptop not charging battery when battery completely drained

Hi, all,
I bought it last year and, a month later, I found it does not charge battery when the
battery was completed drained. "completely drained" means when clicking on power on
button, the charging light does not even flash. In such as case, if I plug in the power cord
to charge the battery, the computer will stay in "charging, 0%) forever and the charging
light stays amber and sometimes turns into white later.
Computer can not power up without power cord plugged in. Battery dinostics said battery
is bad and gave an error long error code. HP suppport replaced it with a new battery. But,
I found later the same problem happened again.
Note: the problem only happens when battery is completed drained meaning
the charging light does not flash when trying to turn the computer on.
I suspect the computer itself is defective. Anyone has idea?
Thanks,
SZ

THIS IS THE SOLUTION AND IT WILL TAKE 90 SECONDS TO FIX
Power management software in Windows Vista
Understanding battery charging issues
If the notebook battery is not charging or the notebook does not indicate that the battery is charging, the most likely scenario is that the battery itself is operating correctly, but its power management software may have become corrupt. In order to correct the problem, you will need to uninstall and reinstall the power management software by using the Device Manager. This document will explain how to uninstall and reinstall the ACPI Battery listings in Windows Vista, as well as how to obtain and install updated BIOS files, if needed to correct other battery issues.
Uninstalling and reinstalling power management software in Windows Vista
In order to correct problems with the battery's power management software, follow the steps below.
1. Click Start and type device in the search field, then select Device Manager .
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging.

Msi laptop not charging warranty urgent help!

Hey guys so recently my msi laptop stoppe charging the local repairman told m that the charging circuit has issues or the motherboard so I was wondering would my warranty cover that? I had a problem long before 3 months after I purchased my laptop where I would have chargin issues where when I unplug the laptop and it drops to like 40% and when I plug my charger back in it won't charge back, it takes days for my laptop to start charging again if that makes any sense to you. I didn't think a lot about it because I'm always home so it wasn't really an issue but now it's an issue because my laptop stoppe charging completely it crapped the bed. What I'm wondering is if my warranty can cover the faulty motherboard or motherboard damage or the broken charging circuit. Any help will be appreciated.

Agree with Syrellaris, if it's under warranty and you didn't break the warranty sticker.(depends on which country you are at)
You won't have any problem to have it repaired. Contact with your local MSI service center.

T440 laptop not charging on inverter

I didn't see this listed anywhere, and a search didn't yield results.
I live in an RV and use a ThinkPad T440 laptop. When I plug it into the inverter (converts 12V DC to 120V AC, it doesn't seem to charge. I flip the plug around in the outlet with no effect. When another device is plugged into the same inverter/outlet, the other device charges/operates.
Is there a particular type of wave I need, like a pure sine, modified sine, whatever? Or could it be something else?
When I run my generator and plug into outlet then it charges fine, but running a 7 KW generator to charge a laptop seems like a waste on so many levels.
And, I thank everyone for this forum, but can't stand the thought of companies using volunteers as their first line of defence....... ICKY.
On a side note, my old laptop, which had a hard drive failure, is a Thinkpad T420, and it worked fine using same inverter/outlet.
EDIT: While I DO NOT have this particular inverter, it is an example of the device am using for power (when not running generator). Maybe this'll help identify what's wrong and/or what I need.
http://www.amazon.com/Cobra-CPI1000-1000W-Power-Inverter/dp/B00126AR40
Solved!
Go to Solution.

The quick and dirty solution is probably to get a barrel-to-slim adapter and use your T420 adapter.
Some can be found here:
https://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X1-Carbon-Power-tip-adapter-for-legacy-90W-AC...
Though you might be able to find the same thing nowadays at a saner price.
As for why it doesn't work, maybe the new adapter is just more picky. It's possible warranty will swap it out for a different manufacturer's adapter, but probably not.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

Re: Laptop not charging

Hello I have a problem with my laptop/tablet. The dock keyboard is fully charge but not the tablet. The model is g6q88ua. I just bought it a few months ago. This just happen a day ago. It was charging and the next day it wouldn't turn on. Is not the charger because I trued my charger in another device and it work.
The light stays ornge when the tablet is in dock when I take the tablet off it turns white.
I don't know what to do. Please help

Hey @stephv ,
Welcome to the HP Forums!
I understand you're experiencing issues charging your Pavilion 13-r010dx Split x2 notebook.
According to the user guide (page 18) the amber light means that notebook is charging. White means the battery is fully charged.
How long have you left the tablet docked with the adapter connected?
Try performing a hard reset on the tablet with it undocked. Press and hold the power button for 8+ seconds to drain the power. It sounds like it could be an issue with the keyboard dock. You can also try fully draining and calibrating the battery:
Dock the tablet and remove the AC adapter.
Press the power button and tap F2 to enter the hardware tests.
Click System Tests.
Click Extensive Test.
Click Loop until error.
Allow the battery to fully discharge while doing the test.
Once this is done, plug in the notebook and let it charge until the power light is white.
Let me know if that helps.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Laptop not charging batteries NC6400

I received this laptop as a Christmas gift this past christmas. I was made aware that it was refurbished.
When I frist charged it Inoticed the battery only charged f\or about 1 hour, before the battery light went out, signaling that the battery was completely charged.
When I turned my laptop on, it would only stay on for about 1 hour. Then it would need to be charged again. I figrued it was because the battery was only charged for 1 hour, before being turned on, as opposed to the 8-12 hours that are recommended. So I bought a new battery. Again the same issue. The initial charge only lasts 1 hour. I read somewhere that sometimes laptops don't recognize certain batteries, so they stop charging after a few minutes. So you have to take the battery out, then put it back in to continue charging it.
I bought a 3rd battery & again it stopped charging after 1 hour. So I took it out then put it back in. the charge light didn't come back on.
So I assume now it's not a battery issue, but more of a laptop issue.
I was in a chat with someone and they more or less said that I can have someone look at it for $89. Which I am not going to do.
So any help would be greatly appreciated. (btw the 3rd battery has not been put to use yet. I haven't done anything but charge it.)

Hi:
The battery life varies depending on what you are doing. If you get 45 minutes to 1.5 hours out of it, then you are in the normal range, IMO.
I was never happy with the battery life in my nc6400.
I really like the PC otherwise. There were two things I thought were lacking...battery life and a firewire port.
The 6930p's battery life is somewhat better, but no where near what they advertise it to be.
You can try it. If the battery is no longer charging at all, calibrating it won't help.
There could also be an issue with the charger.
If there is an issue with the motherboard, it probably came about during your possession, since you stated the batteries used to charge for an hour or so.
As I stated above, never, ever has my nc6400 ever charged for more than an hour and a half, and never has the battery lasted for more than a continuous hour + or - of use.
And that is surfing the web and reading e-mails, etc. Not watching DVD's or streaming videos. Then you are definitely looking at the 45 minute range.
Paul

Laptop not charging, green light on

here are my stats... does anyone have any idea what is going on? tnx
Model Information:
Serial Number:
Manufacturer: SMP
Device Name:
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 702
Hardware Revision: 1
Cell Revision: 1206
Charge Information:
Charge Remaining (mAh): 2127
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 7961
Health Information:
Cycle Count: 292
Condition: Normal
Battery Installed: Yes
Amperage (mA): 414
Voltage (mV): 11399
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
DarkWakeBackgroundTasks: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 10800
Standby Enabled: 1
Battery Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
DarkWakeBackgroundTasks: 0
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Standby Delay: 10800
Standby Enabled: 1
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x07a1
Wattage (W): 45
Family: 0x0085
Serial Number: 0x00af1e6f
Charging: Yes

It's weird, but it looks like genuine adapter, with correct labeling and case. I've compared it with another one, and the only difference is that "wings" don't click. Maybe it's a fake.
Thanks,
Oleg

Laptop not charging battery.

I have a Satellite L505D-S5983 with Windows 7 and have recently replaced my battery that came with it when I first got it. I've tried everything I could find on here to fix it but nothing is working. Is anyone having similar problems or could help me with this issue?
Thanks

With the computer powered down and the power cord removed, pull the battery. Any corrosion or damage to the battery contacts on the computer or the battery? Any clear tape or anything preventing a good connection between the computer and the battery? Does the battery LED light up when the battery is installed and the power cord is connected? New batteries should be good and last about a year. If you're still having problems with this new battery, get it replaced. Once in awhile it is a computer problem, but mostly it's the battery.

Lenovo G550 does not charge properly.

Well, hello everyone.
I have been experiencing a problem with my Lenovo G550 lately. It doesn't charge properly and at most cases, I have to charge it when it's turned off. When I start up my laptop and as soon as I get to the Windows login screen (or not even up to the loading screen), the power LED starts to blink. I log in to see the laptop not charging. I have tried everything you'd usually do such as, turning the laptop off and on after awhile, removing the battery and putting it in after a few minutes or maybe even an hour, check the charger, take the charger in and out of the laptop and even letting the laptop rest for awhile without the charger or battery in. Sometimes even after all that, it seems like it still doesn't charge. Sometimes it does charge when turned on, although, only charges for a few minutes and stops charging. Even when switched off, sometimes, it doesn't charge properly either.
If you know anything that would fix this, a suggestion or if you know why I'm having this problem, please reply to this.
Ah, silly little computer.
[email protected]
http://youtube.com/xXShadowKillSonicXx
Solved!
Go to Solution.

I have a friends laptop hoping to fix a common issue (or as I thought) of a broken power adapter socket. Without the battery in place when you plug the ac adapter in you get no lights and when you press the power button nothing happens.
Upon disassembly and also with the use of the internet I found that Lenovo actually has a nice setup where the yellow socket is removable retained by a single screw, with a pigtail and plug for the main board. So I pin tested the plug using an ohm meter and it tested good. Then I reattached the plug to the motherboard and tested it using the ac adapter and got 20V between both blue and black terminals. Then flipped the board over and I got the same results on the pins on the back of the board so power is getting to the solder points. But that is where the trail went cold.
Anyone have any ideas? I won't recommend her to buy a new motherboard at this point of even go to the expense of having it checked out which would exceed the value of this unit.
I am thinking there is a voltage regulator somewhere in between the battery and the mainboard power that might be the cause but that is above my electronic prowess.
One thing I can say is if this is not a simple fix I will guide her to look to another brand for a replacement. I have it stripped down to the mainboard and tempted to reassemble it to see if it really does charge the battery but just doesn't let you know via the charge lamp. I do know it won't run without the battery pack which has a little power left but saving it for now.
Can anyone help?
Thanks,
Steve

Laptop not charging

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