Laptop not recognize cdrom
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My laptop hp pavilion dv6000 [dv6815ee], the cdrom is 'PIONEMR DVDRW'
I don't know exactly when this problem start, its from long time might 1.5 years,
i didn't try to solve the problem because i didn't have time in that time, i use
the default operation system that laptop come with[vista (86,32)],and i was
installed TrueCrypt,Ext2Fsd, also DAEMON TOOLS, MagicDisc I used them to create
virtual drive. I think the problem come after i played with these programs like
forced the virtual drive letter from disk management (from windows) to set
different letter (i think these did conflict to the programs, to the system, may
to the bios and may also between these programs daemon tools,MagicDisc,TrueCrypt,
Ext2Fsd[i use it to show my other partion ext2, i set the ext2fsd to permently
show the partions but sometimes not work well and cause hang in the system) ,also
uninstall these virtual drive from device manage, .....
first i was see my cdrom in computer with question mark i was not able to use it,
i guess the problem in that time by these programs because i played with them
settings.i created maximum virtual drive that these programs can created then i
saw the icon come normal without the question mark and i can use it normal,after
restart the problem it back,i used this method [removed virtual drive and created]
and i sucess use my cdrom,i tried solve the problem when i need it and have time,
but after it use this method three or four time it not work.
sometimes when i close the screen[the system go in sleep mode], after i open the
screen the system recognize cdrom[the cdrom after open screen go read the cd if
there].
the strange thing also i cannot boot from cdrom, i tried to change the cdrom to
check if the cdrom not work,same thing the system not recognize cdrom or show any
message occurred as a result of put different cdrom. I put my cdrom in different
laptop [same model] and it works fine.
i read in internet diffrenet cases about cdrom not recognize and cheacked many
thing like delete some keys from regestry and use programs like Mats_Run from
microsoft and programs like 'VSO Inspector',Alcohol,Nero. also i tried uninstall
Protections from the cdrom i installed different versions of SPTD
'SCSI Pass Through Direct','daemon tools'. i uninstall cdrom drive from device
manager and tried scan for new hardware, also uninstall ata/atapi controls,i reset
the DMA status of all ATA drives, delete atapi.sys,nothing work well.
I used recovery manager to restore the system to the factory default state to check if
the problem from the system, nothing happen, so i tried this time recovery without
put cdrom in the laptop after finish recovery i put the cdrom, its recognized, after
some days i played sound cd after some 2 or 3 tracks suddenly the cdrom disappear,
after that i repeated also recovery without the cdrom after that put cdrom but this
time not recognize.
I tried many thing to understand and solve the problem, i upgraded the bios before
the problem occured, i taked backup, i restore it after the problem occure, i return
upgraded to latest version. i modify settings in files[PHLASH.INI, PHLASH.AUT,
PHLASH.NOR] from HideAll=1 to HideAll=0 to show the advance options in Winphlash after
i tried options there but nothing solve the problem,
i think may the problem its related with bios specially with DMI.
[after i put different cdrom the bios in list of ordering boot i get exclamation mark
before the cdrom when the cdrom option enable, in orginaly cdrom no icons get when
enable or disable or also remove the cdrom and run the laptop without cdrom.]
i also removed the battery ant RTC battery and waited some minutes nothing happend
also the result of the log of test memory and harddisk not earsed. i tried do hard
reset but i failed
I used linux[by usb],but it's also cannot recognize the cdrom then i create dos to
boot from usb it's also cannot recognize i tried many dos drive, some of them cannot
recognize cdrom at all, others give me loop of errors and sometime hang. i tried many
programs in dos, i found program which recongize the cdrom, it show me informations
about cdrom like Model number,Serial number,Firmware revision,Peripheral device type,
Protocol type for device,Command packet size. atacd203
im sure the all cicuits of motherboard work fine but there some wrong.
i have some records of my tried in atacd203
1)-------------------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
************************* Identify Device Data *********************
Model number....................... PIONEER DVDRW DR-KD08HB
Serial number...................... DDL009213WL
Firmware revision.................. 1K09
Peripheral device type ............ CD-ROM
Removable device................... yes
Protocol type for device........... ATAPI
Command packet size................ 12 bytes
Command packet DRQ type ........... accelerated (fastest=50us)
DMA supported...................... yes
LBA supported...................... yes
Disabling of IORDY supported....... yes
IORDY supported.................... yes
Overlap operation supported........ no
PIO transfer cycle timing.......... mode 2 (240 ns, i.e. 8.33 MB/sec)
SingleWord DMA transfer............ mode 2 (240 ns, i.e. 8.33 MB/sec)
Support MultiWord DMA transfer..... mode 0 (480 ns, i.e. 4.17 MB/sec)
Support MultiWord DMA transfer..... mode 1 (150 ns, i.e. 13.3 MB/sec)
Support MultiWord DMA transfer..... mode 2 (120 ns, i.e. 16.7 MB/sec)
Active MultiWord DMA transfer...... mode 2 (120 ns, i.e. 16.7 MB/sec)
Enhanced PIO transfer modes........ mode 3 (180 ns, i.e. 11.1 MB/sec)
Press 'ENTER' to continue or any other key to exit:Enhanced PIO transfer modes........ mode 4 (120 ns, i.e. 16.7 MB/sec)
Min MultiWord DMA xfr cycle........ 120 ns
Manuf/rec MultiWord DMA xfr cycle.. 120 ns
Min PIO transfer w/o Flow Control.. 240 ns
Min PIO xfr w/IORDY Flow Control... 120 ns
************************ Inquiry Device Mode Pages Data ************
Medium type code = 0x71 (door open or no caddy inserted)
.....Testing secondary drive on primary controller.....
.....Testing primary drive on secondary controller.....
.....Testing secondary drive on secondary controller.....
ATAPICD: Done.
2)-------------------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
************************* Identify Device Data *********************
Model number....................... PIONEER DVDRW DR-KD08HB
Serial number...................... DDL009213WL
Firmware revision.................. 1K09
Peripheral device type ............ CD-ROM
Removable device................... yes
Protocol type for device........... ATAPI
Command packet size................ 12 bytes
Command packet DRQ type ........... accelerated (fastest=50us)
DMA supported...................... yes
LBA supported...................... yes
Disabling of IORDY supported....... yes
IORDY supported.................... yes
Overlap operation supported........ no
PIO transfer cycle timing.......... mode 2 (240 ns, i.e. 8.33 MB/sec)
SingleWord DMA transfer............ mode 2 (240 ns, i.e. 8.33 MB/sec)
Support MultiWord DMA transfer..... mode 0 (480 ns, i.e. 4.17 MB/sec)
Support MultiWord DMA transfer..... mode 1 (150 ns, i.e. 13.3 MB/sec)
Support MultiWord DMA transfer..... mode 2 (120 ns, i.e. 16.7 MB/sec)
Active MultiWord DMA transfer...... mode 2 (120 ns, i.e. 16.7 MB/sec)
Enhanced PIO transfer modes........ mode 3 (180 ns, i.e. 11.1 MB/sec)
Press 'ENTER' to continue or any other key to exit:Enhanced PIO transfer modes........ mode 4 (120 ns, i.e. 16.7 MB/sec)
Min MultiWord DMA xfr cycle........ 120 ns
Manuf/rec MultiWord DMA xfr cycle.. 120 ns
Min PIO transfer w/o Flow Control.. 240 ns
Min PIO xfr w/IORDY Flow Control... 120 ns
************************ Inquiry Device Mode Pages Data ************
Medium type code = 0x14 (120 mm CD-ROM (CD-R) Hybrid disc (Photo CD), door closed or caddy inserted)
.....Testing secondary drive on primary controller.....
.....Testing primary drive on secondary controller.....
.....Testing secondary drive on secondary controller.....
ATAPICD: Done.
3)
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
************************* Identify Device Data *********************
Model number....................... PIONEMR DVDRW DR-KD08HJ
Serial number...................... DLL809293_L(
Firmware revision.................. 1K09 (
Peripheral device type ............ CD-ROM
Removable device................... yes
Protocol type for device........... ATAPI
Command packet size................ 12 bytes
Command packet DRQ type ........... accelerated (fastest=50us)
DMA supported...................... yes
LBA supported...................... yes
Disabling of IORDY supported....... yes
IORDY supported.................... yes
Overlap operation supported........ no
PIO transfer cycle timing.......... mode 2 (240 ns, i.e. 8.33 MB/sec)
SingleWord DMA transfer............ mode 2 (240 ns, i.e. 8.33 MB/sec)
Support MultiWord DMA transfer..... mode 0 (480 ns, i.e. 4.17 MB/sec)
Support MultiWord DMA transfer..... mode 1 (150 ns, i.e. 13.3 MB/sec)
Support MultiWord DMA transfer..... mode 2 (120 ns, i.e. 16.7 MB/sec)
Active MultiWord DMA transfer...... mode 2 (120 ns, i.e. 16.7 MB/sec)
Enhanced PIO transfer modes........ mode 3 (180 ns, i.e. 11.1 MB/sec)
Enhanced PIO transfer modes........ mode 4 (120 ns, i.e. 16.7 MB/sec)
Min MultiWord DMA xfr cycle........ 120 ns
Manuf/rec MultiWord DMA xfr cycle.. 120 ns
Min PIO transfer w/o Flow Control.. 240 ns
Min PIO xfr w/IORDY Flow Control... 120 ns
************************ Inquiry Device Mode Pages Data ************
Medium type code = 0x14 (120 mm CD-ROM (CD-R) Hybrid disc (Photo CD), door closed or caddy inserted)
.....Testing secondary drive on primary controller.....
************************* Identify Device Data *********************
Model number....................... ےےےےےےےےےےےےےےےےےےےے
Serial number...................... ےےےےےےےےےے
Firmware revision.................. ےےےے
Peripheral device type ............ unknown or no device
Removable device................... no
Protocol type for device........... reserved
Command packet size................ 12 bytes
Command packet DRQ type ........... microprocessor (slow=3ms)
DMA supported...................... yes
LBA supported...................... yes
Disabling of IORDY supported....... yes
IORDY supported.................... yes
Overlap operation supported........ yes
PIO transfer cycle timing.......... mode 255
SingleWord DMA transfer............ mode 255
Active SingleWord DMA transfer..... mode 0 (960 ns, i.e. 2.08 MB/sec)
Active SingleWord DMA transfer..... mode 1 (480 ns, i.e. 4.17 MB/sec)
Active SingleWord DMA transfer..... mode 2 (240 ns, i.e. 8.33 MB/sec)
Active SingleWord DMA transfer..... mode 3
Active SingleWord DMA transfer..... mode 4
Active SingleWord DMA transfer..... mode 5
Active SingleWord DMA transfer..... mode 6
Active SingleWord DMA transfer..... mode 7
Active MultiWord DMA transfer...... mode 0 (480 ns, i.e. 4.17 MB/sec)
Active MultiWord DMA transfer...... mode 1 (150 ns, i.e. 13.3 MB/sec)
Active MultiWord DMA transfer...... mode 2 (120 ns, i.e. 16.7 MB/sec)
Active MultiWord DMA transfer...... mode 3
Active MultiWord DMA transfer...... mode 4
Active MultiWord DMA transfer...... mode 5
Active MultiWord DMA transfer...... mode 6
Active MultiWord DMA transfer...... mode 7
Exp. time to release (cmd rcvd).... 65280 ns
Exp. time to release (srvc cmd).... 65280 us
Major version number (std)......... 32640
Minor version number (std)......... 65280
************************ Inquiry Device Mode Pages Data ************
Medium type code = 0x8 (80 mm CD-ROM Hybrid disc (Photo CD), door closed or caddy inserted)
.....Testing primary drive on secondary controller.....
.....Testing secondary drive on secondary controller.....
ATAPICD: Done.
these the records if i use atacd203 with debug option:
1)-----------------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=0
---Get ATAPI Identify Device data---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
---Get ATAPI Identify Device data---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing secondary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=1
---Get ATAPI Identify Device data---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
---Get ATAPI Identify Device data---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing primary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=0
.....Testing secondary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=1
ATAPICD: Done.
2)----------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=0
---Get ATAPI Identify Device data---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
---Get ATAPI Identify Device data---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x41 (BSY:0,DRDY:1,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing secondary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=1
---Get ATAPI Identify Device data---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
---Get ATAPI Identify Device data---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x1 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing primary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=0
.....Testing secondary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=1
ATAPICD: Done.
3)-------------------------------
ATAPI/CD-ROM Drive Info 2.03, Copyright (c) 1996, 1997 Dmitry V. Stefankov
All rights reserved. Disassembly or decompilation no prohibited.
.....Testing primary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=0
---Get ATAPI Identify Device data---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
---Get ATAPI Identify Device data---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
--- Polling method in use ---
Status reg=0x51 (BSY:0,DRDY:1,DF:0,DSC:1,DRQ:0,CORR:0,D1:0,CHK:1)
Error reg=0x4 (MCR:0,ABRT:1,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing secondary drive on primary controller.....
!!! Task file hardware found for base=0x1F0, drive=1
---Get ATAPI Identify Device data---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
--- Polling method in use ---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
Error reg=0x0 (MCR:0,ABRT:0,EOM:0,ILI:0;sense key->successful command)
-> ATAPI Identify Device command failed (no data from device).
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
>>>Send ATAPI Soft Reset command<<<
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
---Get ATAPI Identify Device data---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
>>>Send ATAPI Identify Device command<<<
---Wait while drive is busy ---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
--- Polling method in use ---
Status reg=0x0 (BSY:0,DRDY:0,DF:0,DSC:0,DRQ:0,CORR:0,D1:0,CHK:0)
Error reg=0x0 (MCR:0,ABRT:0,EOM:0,ILI:0;sense key->successful command)
Press 'ENTER' to continue or any other key to exit:-> ATAPI Identify Device command failed (no data from device).
.....Testing primary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=0
.....Testing secondary drive on secondary controller.....
!!! Task file hardware not found for base=0x170, drive=1
ATAPICD: Done.
i get some hope to solve the problem after i saw the Announcements of ask Expert day
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
I believe the problems is not with the hard drive or the CD/DVD ROM, but what is on the hard drive that is keeping the OS from recognizing the ROM.
If I am reading the posts correctly I think you have tried enabling the CD/DVD -ROM in the BIOS. Is that correct ?
Use Partition Wizard to delete and merge any partitions that were not shipped with the laptop. With Vista there should be recovery and the OS partition and nothing else. Other partitions containing additional OS's can cause Vista not to recognize the CD drive.
http://www.partitionwizard.com/free-partition-manager.html
Ounce you have cleaned up the hard drive, if the CD drive is still not recognized, try reinstalling the drivers for the CD/DVD ROM in the device manager.
If that does not work, try performing another system restore with the recovery partition, maybe with the hard drive cleaned up with Partition Wizard it will reinstall Vista correctly to recognize the CD drive.
Another thing to do is to create a system recovery loaded on a USB flash drive. Your specific model was not coming up with the info. you have given so here is the instructions for a dv6000 cto. They are the same.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01890478&tmp_task=useCategory&lc=en&dlc=en&cc=u...
Still another option is to remove the hard drive and connect it to another computer through USB and delete everything on the hard drive and create unallocated space. Reinstall it back into the laptop and with nothing on the hard drive the BIOS may recognize that you can boot from the CD/DVD ROM drive. With that you will be able to recover your system back to Vista and of course you will have to order some recovery disk's from HP.
Any of the above procedures are experimental and I can not guarantee if they will work, they may make things worse.
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You may have some bigger problems, but...
Tough without the Install disc, but some things to try...
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
Tough without the Tiger Disk problems, but try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
(SPACE between fsck AND -fy important)
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
The volume (nameofvolume) appears to be OK If fsck found issues and has altered, repaired, or fixed anything, it will display this message: *** FILE SYSTEM WAS MODIFIED *** Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot, (holding Shift key down at bootup), & use Disk Utility from there to Repair Permissions, reboot once more. -
How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings>General>iTunes wifi sync is still my old laptop. Any help is appreciated.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
My Laptop will not recognize my Ipod
I got my new ipod touch 4g and i tryed to connect it to my laptop but mid syncing my laptop froze, now my laptop will not recognize my ipod at all.
Please help me with this issue.you really should start your own thread because hijacking another user's thread is frowned upon round here
anyhoo, maybe [this|http://support.apple.com/kb/TS1538] support article article can help.
JGG -
I have a MacBook Pro 15" laptop with Retina running OSX 10.8.5. It will not recognize that my android device (Samsung Galaxy Note3). I am using the standard USB that came out of the box to connect my device to my MAC. Deleted Kies 4 MAC. Help Pls!
Dee002 wrote:
MacBook's only have 2.0 USB ports.
Wrong.
If you're not going to provide correct advice then don't repsond at all.
http://www.apple.com/macbook-pro/specs-retina/ -
My Laptop Pavilion 9700 will not recognize DVD/CD drive. Does not show up in Device Manager
My laptop Pavilion 9700 will not recognize the DVD/CD drive:
The drive does not show up in the Device Manager’s list: The disk spins and the light is on: Use a
paper clip to open the door; I updated
to Sevice Pak 2 recently, but I am not sure if this has anything to cause this
problem: Please Help, anyone!
ThanksHi,
Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run from the CD without the need to install on your HDD. This will show whether the problem is with Windows or a Hardware problem with the optical drive.
http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
After recent update my ipad will not recognize my laptop in other devices
After the most recent update, my ipad and iphone does not recognize my laptop in other devices. I have uninstalled and reinstalled itunes and also updated itunes and nothing seems to work. Any suggestions would be greatly appreciated.
Solved my own problem Uninstalled google chrome on both iOs devices and reinstalled and it's as good as new. Thanks for your help Ralph!
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I have a new wireless router and now my laptop will not recognize the printer.
I recently installed a new wireless router,Linksys E2500, and now my laptop will not connect to my OfficeJet 4500 wireless printer. Operating system is Windows XP. Says it does not recognize the printer. It was working fine with my other Linksys router and I have been able to connect all of my other electronic equipment. Thanks.
You must reinstall the full feature software and drivers again to be sure it will work with the new router. This is the fastest way. Simply follow the instructions that came with the printer.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired! -
Hi everyone,
my laptop does not recognize my iPhone 3GS as a camera device anymore.
I need to import my photos and videos and don't know how.
The iPhone does charge when I plus it in the USB hub but it does not ask me to import the photos anymore
and it also doesn't show it as a device when I click on the "computer" button where an SD card or an Usb stick would normally be displayed..
I don't know what to doThank you, randers4! I now plugged it directly into the ports of my laptop and it's still not recognized.
Does the app Photosync work for more than a thousand photos or will this take me forever?
Thanks a lot -
Windows XP laptop will not recognize Express card V740
I do not have the original install CD that came with this Qualcom Express card. I have downloaded the Verizon Access manager. The laptop will not recognize the card. In Device Manager there are yellow question marks which indicate the drivers are needed.
I have searched this site as well as the internet and I an unable to find the drivers for this card.
Any help would be appreciated!
SFerrara
Verizon BroadbandAccess
National Access
V740
Express card 34
Qualcom 3G CMNAHi AtlantaGuy. I am sorry you are unable to find the drivers for your wireless device. I will be happy to help you further. Since you do not have the disc, go to www.vzam.net
Once you do that, on the left, click on "Supported Devices".
Search for your specific device and click on the link under the column with your version of windows.
It will then take you through the steps to download the drivers specific to your device.
Please let me know if this works for you. I am here to help
Thanks! -
Laptop does not recognize IPHONE
My computer does not recognize my IPHONE when I hook them up via usb cable. My laptop makes a weird noise, itunes does not open, and the phone does not charge. Any idea on what I can do to resolve this issue.
Try these ideas: iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows, http://support.apple.com/kb/TS1538
-
When I choose external editor in iPhoto on my iMac it does not recognize Aperture. When I do the same on my laptop it works? Any ideas?
No idea, but Aperture is not an external editor. Like iPhoto, Aperture is a Photo Manager. It's a database. There is no way to round trip a shot from iPhoto to Aperture and back again like you can with Photshop or an image editor.
Given that Aperture does pretty much everything that iPhoto does - and a whole lot more - it begs the question: why not just use it to manage your photos? -
I recently bought a new laptop because my old one crashed. The only backup I had for my music was on my ipod. My new computer will not recognize the ipods music and I can't transfer anything. It keeps asking me to sync the ipod to this computer, but I'm scared to lose all my music. I want to transfer some of the music onto my iphone but I can't. I'm very frustrated and wish I knew more about computers at the moment!?!? What do I do???
You will need the help of some sort of 3rd party software to help you copy the content from your Shuffle back to your PC. Once you have done that, you can reimport this music into iTunes and configure it to sync to your new Shuffle.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
got a new windows 8.1 laptop. and i have downloaded the latest version of itunes and this will not recognize my iphone?
Hi lewisdearden!
Here is an article that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I cannot get my laptop to recognize my IPOD Touch. I have rebooted them both. Any ideas?
Assuming a PC, starthere:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Maybe you are looking for
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I was walking and I dropped my iPod and I picked it up and it was blue so I tried turning it back on and it wouldn't what do I do any help
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I am running OS 10.6 on a macbook pro. I host copies of my websites for testing on the laptop, using php5.3.8 Darwin Kernel Version 10.8.0: My web host runs FreeBSD 6.4 and php 5.3.6 I am having an issue with extra space rendering in pages on the tes
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Internet Explorer Error after Business Explorer Installation
Hi guys, I just want to know why the Internet Explorer seems to be corrupted (always blank page whichever page you will browse) after Business Explorer installation? What will I do to avoid this problem? Thanks!!
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Added songs last night; gone today
I just installed a new hard drive so I had to start all over with iTunes (I screwed up -- didn't back up library). Yesterday, I installed existed iTunes software, immediately upgraded to 6.0 and threw on two CDs into Library. I then put them on my sh
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I've forgotten my email for gamecentre. How do i review it?
I've always had a bad memory! Help! :(