Laptop not working. Please help.

Hello. I sure hope someone can help me. When I turn on my laptop (Toshiba A215-S5857) it shows Toshiba leading innovations and at the bottom you can press F2 or F10. shortly after that the cursor appears at the far let corner and just blinks and nothing else happens. My son says that he dropped it the other day, but it landed on a pile of towels. Any one know what the problem could be and what I can do about it? I can hear it running but nothing appears on the screen. Thanks, Tonja

I would suggest reinstalling the Bluetooth drivers for your G580
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