Laptop product info is missing or invalid. Help please.

Upon startup my laptop goes to a black screen and says product information missing or invalid on system board. The following info is missing  System  board (00A)- product name, product serial number, product number.  press enter to continue.  I press enter and it boots up.  What is this message and what do I need to do to  correct it?

This happens when it's sent in to HP for repair and the technician has forgotten to reenter this information. The BIOS chip is missing these things.
 Other things that cause this are installing a preprogrammed BIOS chip or a bad BIOS flash.
 The only way to fix this is to send it to the nearest HP authorized repair depot where they can enter the missing information.
 The utility for this is not available to the general public.
 Did you replace the system board ?

Similar Messages

  • Photoshop elements 11 install stops at sharing progs . Have tried all the trouble shoot info. All useless. Help Please

    Photoshop elements 11 install stops at sharing progs . Have tried all the trouble shoot info. All useless. Help Please
    Windows 8.1 OS

    Does everything include this:
    Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows

  • My iphone4 was synched to my work PC, I have now left that job, and want to synch to my laptop, without losing my music etc. HELP PLEASE !!!

    My iphone4 was synched to my work PC, I have now left that job, and want to synch to my laptop, without losing my music etc. HELP PLEASE !!!

    This article may help you with that:
         http://osxdaily.com/2012/02/29/sync-iphone-new-computer-without-losing-data/

  • I needed space on my hard drive and  it was suggested to clear the cache by restarting with shift held down.  My Aperture library is now missing...help please!

    I needed space on my hard drive (iMac- as I do photography part time, and it was suggested to clear the cache by restarting and holding down the shift key.  Now most of my Aperture Library is missing and I had senior photos on there for friends....help please.
    I heard that Aperture makes alias files when you are editing and that might be what is clogging up my hard drive.  I really don't know.

    There is nothing that SHIFT reboot does to erase files. Have you restarted normally? It's quite possible that with a full drive you can't start nor can Aperture load its library file.
    I don't know who gave you that advice but it's not a viable solution for a full drive:
    Freeing Up Space on The Hard Drive
      1. See Lion/Mountain Lion/Mavericks' Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Also see Freeing space on your Mac OS X startup disk.
      5. See Where did my Disk Space go?.
      6. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • Missing Photos.  Help please.

    I uploaded and had access to 1,500 images on my iPad 1, then added 6 images separately.  Now I can locate the final 6 and 3 movies that were there before, but the 1,500 do not show in Albums, Events or Photos.  Help please.

    I clicked Revert and then tried selecting the folder again, but Sync is not an option.  I also see there was a backup done at 4 PM today, but I don't know how to make use of it.  I am a Mac user but new to iPad and am finding it a challenge.  sigh

  • Erazer X510 product info tag missing?

    So, in my quest to get the overclocking app working on Windows 7 I've decided I probably need a set of recovery disks. I know ordering them will require various serial and model info. Problem is I don't seem to have a product tag. Nothing on back panel or bottom of machine. Box has some info but after being shipped my chances of reading it are slim.
    Any other place my tag might be?
    Thanks!
    Solved!
    Go to Solution.

    Glad to hear you were able to resolve the problem. 
    In the future if you need this information again it can be found in the BIOS Setup on the main page. 
    When the computer is completely shut down repeatedly press the F1 key as the computer is powered up to enter the BIOS Setup.  Page 28 of your model's User Guide explains how.
    The link below is for your model's User Guide.
    http://www.lenovo.com/shop/americas/content/user_g​uides/x510_ug_en.pdf
    Owner & Operator of the following:
    ● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
    ● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
    ★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
    ★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
    ★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
    ★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

  • JBO-25005: Object name 1 for type Variable is invalid(help please)

    Hi Guys,
    when i connect my application to the DB locally, everything works fine. however, once i deploy my application to the server by connecting to the same DB, i tried 10 users which i already tested loaclly and work fine,
    i got the following problem:
    all of 10 users are able to access to any pages on the web application, except when one of the users tries can not access one specific page, i got the following error:
    500 Internal Server Error
    JBO-30003: The application pool (ca.bluecross.ab.eca.model.services.ECAServiceLocal) failed to checkout an application module due to the following exceptionracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.jbo.InvalidObjNameException, msg=JBO-25005: Object name 1 for type Variable is invalid at oracle.jbo.common.ampool.ApplicationPoolImpl.doCheckout(ApplicationPoolImpl.java:2002) at oracle.jbo.common.ampool.ApplicationPoolImpl.doCheckout(ApplicationPoolImpl.java:1998) at oracle.jbo.common.ampool.ApplicationPoolImpl.useApplicationModule(ApplicationPoolImpl.java:2793) at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:453) at oracle.jbo.http.HttpSessionCookieImpl.useApplicationModule(HttpSessionCookieImpl.java:233) at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:424) at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:419) at oracle.adf.model.bc4j.DCJboDataControl.rebuildApplicationModule(DCJboDataControl.java:1517) at oracle.adf.model.bc4j.DCJboDataControl.beginRequest(DCJboDataControl.java:1381) at oracle.adf.model.BindingContext.beginRequest(BindingContext.java:683) at oracle.adf.model.BindingRequestHandler.invokeBeginRequest(BindingRequestHandler.java:349) at oracle.adf.model.BindingRequestHandler.beginRequest(BindingRequestHandler.java:166) at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:161) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:234) at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:29) at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:879) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595)## Detail 0 ##oracle.jbo.InvalidObjNameException: JBO-25005: Object name 1 for type Variable is invalid at oracle.jbo.common.VariableImpl.validateName(VariableImpl.java:234) at oracle.jbo.common.VariableImpl.setVariableKind(VariableImpl.java:301) at oracle.jbo.server.ViewObjectImpl.activateParams(ViewObjectImpl.java:13417) at oracle.jbo.server.ViewObjectImpl.doActivateSettings(ViewObjectImpl.java:13479) at oracle.jbo.server.ViewObjectImpl.doActivateSettings(ViewObjectImpl.java:13328) at oracle.jbo.server.ApplicationModuleImpl.activateVOs(ApplicationModuleImpl.java:7181) at oracle.jbo.server.ApplicationModuleImpl.doActivateState(ApplicationModuleImpl.java:6981) at oracle.jbo.server.ApplicationModuleImpl.doActivateAMState(ApplicationModuleImpl.java:6960) at oracle.jbo.server.Serializer.activate(Serializer.java:274) at oracle.jbo.server.DBSerializer.activateRootAM(DBSerializer.java:330) at oracle.jbo.server.ApplicationModuleImpl.activateState(ApplicationModuleImpl.java:5549) at oracle.jbo.server.ApplicationPoolMessageHandler.doPoolMessage(ApplicationPoolMessageHandler.java:178) at oracle.jbo.server.ApplicationModuleImpl.doPoolMessage(ApplicationModuleImpl.java:7777) at oracle.jbo.common.ampool.ApplicationPoolImpl.sendPoolMessage(ApplicationPoolImpl.java:4074) at oracle.jbo.common.ampool.ApplicationPoolImpl.prepareApplicationModule(ApplicationPoolImpl.java:2161) at oracle.jbo.common.ampool.ApplicationPoolImpl.doCheckout(ApplicationPoolImpl.java:1961) at oracle.jbo.common.ampool.ApplicationPoolImpl.doCheckout(ApplicationPoolImpl.java:1998) at oracle.jbo.common.ampool.ApplicationPoolImpl.useApplicationModule(ApplicationPoolImpl.java:2793) at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:453) at oracle.jbo.http.HttpSessionCookieImpl.useApplicationModule(HttpSessionCookieImpl.java:233) at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:424) at oracle.jbo.common.ampool.SessionCookieImpl.useApplicationModule(SessionCookieImpl.java:419) at oracle.adf.model.bc4j.DCJboDataControl.rebuildApplicationModule(DCJboDataControl.java:1517) at oracle.adf.model.bc4j.DCJboDataControl.beginRequest(DCJboDataControl.java:1381) at oracle.adf.model.BindingContext.beginRequest(BindingContext.java:683) at oracle.adf.model.BindingRequestHandler.invokeBeginRequest(BindingRequestHandler.java:349) at oracle.adf.model.BindingRequestHandler.beginRequest(BindingRequestHandler.java:166) at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:161) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:234) at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:29) at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:879) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595)
    please help, i am stuck for days.
    Thank you

    "Let me understand more about this.
    Does this happen always only with one user or username?
    Does this happen only when he/she accesses a particular page?"
    it happens only with one user when she/he accesses a particular page

  • I need to open FireFox 12.0 (on Mac Lion) in 32-bit mode. That option to restart in 32-bit doesn't exist under "Get Info" or anywhere. Your help please, Thanks!

    The option to start in 32-bit mode is available in Safari. But Firefox 12.0 doesn't seem to even have it. Is it possible to upload an earlier version of Firefox? I need to be able to do this, the inability is actually interfering with work that I do to earn my living, so time is of the essence. Thanks for any help/guidance the community can offer.

    Thank you, but that option doesn't seem to exist. I have attached a screen shot of the Get Info window, and I have been unable to locate the "Restart in 32-bit" option on it. It used to be right above the "locked" checkbox.

  • Trying to restore a photo that is torn, ripped and missing small areas. help please

    I have an older photo of my hubby's mom and all the kids around her but it hasn't been taken very good care of at all and it has rips and tears and some small areas are missing.
    What I have been doing is using Photoshop 5.0 and Full Edit. From there I have been blowing the photo up to 616.87% to 821.05% so I have allot of pixel to see what the heck I am trying to do.
    Then I have been using the Healing Brush Tool with the brush at 2 pixel and the Hardness at 82% and the Spacing at 20%. 0 Angle with 100% roundness and using the stylus wheel. The mode is Normal and for Source it is on Sampled.
    So far I have had wonderful results with the car and his moms hair. For those two things there really isn't much of a color variance. But I am really having trouble with some large tears around faces. With the shadows and such.
    I am especially having a problem with is that some of the pixels in the picture on the edge of the rips are shades of a violet and shades of green.
    This picture is something that I would like to be able to give him for Father's Day and in a frame. I have been working on this in secret for the last few weeks and have made some headway. yay.
    But I really could use some help here. I've been reading just about everything there is on different things that can be done but I hope that it gets somehow easier and more efficient than what I've been doing so far.
    Thanks for the help
    adele

    Yes, I second the recommendation for Katrin Eismann's book. She is just great. It's for Photoshop, but you can do about 90% of the stuff in PSE, too.
    EDIT Matt Koslowski has a book on using Elements for restoration, but I can't comment because I've never seen it in person.

  • PE 10 importing .mov files to a Mac, error message regarding codecs missing.. Help, please

    Premiere Elements 10 ... When trying to import .mov files directly from the source, error message says, "codecs missing or unavailable". So I'm stuck.

    I have no experience working with a Zoom cam. But sometimes it helps if you install the camcorder's software on your computer. This can install the necessary codecs. (And, of course, make sure you have the latest version of Quicktime, per the program's requirements.)
    Most likely the cam shoots in a proprietary MP4 codec. So starting a new project and setting it up for Flip cam video might also activate the necessary codecs.
    If it still won't go, then version may not have the ability to interface with this camcorder's footage.

  • After installiing ios6 to ipad i no longer have my photos or apps and cannot connect to iTunes on my computer. Get message saying pairing record is missing.Can anyone help please?

    After installing ios6 to ipad2 I no longer it went back to factory settings.  I cannot sync iTunes on my computer with the iPad but get a message "pairing record is missing".  Can anyone help me.

    I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Need to restore and missing dbf file - help please

    hi there,
    im in a desperate situation so any advice would be welcome.
    im running Oracle 9.2.4.6 on aix. 5.2
    2 weeks ago i added a dbf file to one of the tablespaces , as a symbolic link. Im almost certain that this dbf file has not been used as there was still lots of space in the tablespace.
    ive had 3 disk crash on me - which means i have had to do a full recovey , and then use the archive logs to roll forward.
    but i have now discovered that this new dbf has not been backuped up because its a symbolic link.
    so i dont think im going to be able to open the database, or roll forward.
    (im still restoring the files so not had a chance to try it yet)
    the disk crash means i have lost disk files and the system files.
    am i able to recover from here if i need to. ie rebuild indexes and system
    any other ideas?
    thanks if you can help

    [oracle@racdb MYLCL]$ ln -s /tmp/ tmp
    [oracle@racdb MYLCL]$ ls -ltr
    SQL> alter tablespace tools add datafile '/u02/app/oracle/oradata/MYLCL/tmp/tools_tmp.dbf' size 10M;
    Tablespace altered.
    RMAN> backup incremental level=0 database;
    Starting backup at 23-JUL-06
    using target database control file instead of recovery catalog
    allocated channel: ORA_DISK_1
    channel ORA_DISK_1: sid=137 devtype=DISK
    channel ORA_DISK_1: starting incremental level 0 datafile backupset
    channel ORA_DISK_1: specifying datafile(s) in backupset
    input datafile fno=00001 name=/u02/app/oracle/oradata/MYLCL/system01.dbf
    input datafile fno=00010 name=/u02/app/oracle/oradata/MYLCL/tmp/tools_tmp.dbf
    channel ORA_DISK_1: starting piece 1 at 23-JUL-06
    Finished backup at 23-JUL-06
    Symbolic link datafile is backedup, it does not matter how the file is created at the OS level as long as oracle can get to it.
    Let me remove the tools_tmp.dbf entirely and try opening the db.
    [oracle@racdb MYLCL]$ rm -rf tmp
    Database mounted.
    ORA-01157: cannot identify/lock data file 10 - see DBWR trace file
    ORA-01110: data file 10: '/u02/app/oracle/oradata/MYLCL/tmp/tools_tmp.dbf'
    SQL> alter database datafile '/u02/app/oracle/oradata/MYLCL/tmp/tools_tmp.dbf' offline;
    Database altered.
    If the db was no archivelog mode open with offline drop command.
    SQL>ALTER DATABASE OPEN;
    Database altered.
    Of course this is 10.2.0.2

  • HT204088 Trying to get free apps or already purchased apps but every time I put in my security code it says Invalid help please

    I have a iPod and an iPad and I can't download or buy anything because it says my security code is invalid

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I'm in Bali and my Iphone is missing. Need help please figuring out what to do.

    I tried to locate it by using ICloud but got a message says the phone is offline.  Then I locked it via I Cloud. Now I have an email saying:
    "Putra wijaya was locked at 10:57 PM on April 19, 2012 using your new passcode.", and IPhone shows this name listed on my phone on ICloud. I'm trying to track down this person but it may be impossible since it the phone location won't show up on I Cloud.. What should I do? I sent a message to the phone offering a reward but I'm not sure if the message will get through if the phone is locked. If it's locked does that mean the person can't use it?  Why does the phone now have this persons name attached to it on my I Cloud page? Should I wipe the phone and cut my losses?  If I wipe it does that mean I no longer can communicate with it? My hope was that if the phone is locked the person can't use it, and if he gets the message I sent offering a reward, he will return it.  But I have no idea if the message will get through, or how this all works with I Cloud. Thanks so much for advice!

    The searching is not wi-fi related - it is searching for a cell network. You need to disable 3G and Cellular data uder Settings, General, Network.
    To find your settings and google icons, swipe the screen left to reveal other screens - they're there somewhere

  • HI my iphone 3GS does not respond to swipe to unlock or swipe to shut down, its 1st problem was that it did not respond to touch on the left hand side of the screen. I have restored through itunes via laptop but still the same. Any help please.

    I have just used restore and it gave the latest IOS 6 something

    If no change after restoring the iPhone with iTunes, the iPhone has a hardware problem.

Maybe you are looking for

  • Flash won't play audio

    OS: Windows Vista (32-bit) Browser: Mozilla Firefox 4.0.1 Flash version: 10.3.181.26 I've runned into a bit of a problem here which i've ultimately narrowed down to Flash, which while still playing video, has lost the capability to playback audio. My

  • Conversion from awt to Swing, colored list widget, and awt update() method

    Now that my Interactive Color Wheel program/applet is in Swing, I guess I should continue my previous thread in here from the AWT forum ("list widget with different colors for each list item?"): * list widget with different colors for each list item?

  • Problem when I upload to FTP Host from muse

    I am having a problem when I upload to FTP Host from muse, it stops at a random % of the process without any warnings, I have been posting from the same computer to the same ftp address and never had any problem before, please help me if you can. Tha

  • LoadLibrary failed with error 126: cant find the required module

    Hi, We have a new laptop, and have just installed Adobe Premier elements 10. It´s Windows 7 64-bit, and we have a AMD Radeon HD 7670M grafic card in it. and we get the above error as soon as we try to start it up by chosing to start a new project. Pl

  • Quantity field KWMENG not updating in Salesorder created through BAPI

    Hi , I created sales order through BAPI - BAPI_SALESORDER_CREATEFROMDAT2.Here, I passed material , quantity , unit of measure etc.. But, when the sales order is created the value in the quantity filed is missing. I passed values as :--   wa_itemx-upd