Laptop screen messed up.

Hi, I have a Hp probook 4540s with a Windows 7 operating system and when I was playing a game all of a sudden my laptop screen went to a screen where the color was all messed up. At first I thought it was the heat because my room can get pretty hot. So I waited a few mins but when it started up again it went to the screen with messed colors. I don't know what to do and I am out of ideas.

First thing to do is figure out if it is the screen or the motherboard. Attach a monitor to the video output port and boot up the system. One of the function keys (f3 or 4 likely) will have an icon of a monitor on it. Tap that key as you power up to see if you can get a picture on the monitor. If so, the problem is the screen. If the picture on the monitor is also garbled the problem is the video chip on the motherboard. Please post back with results for further help if you wish.

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    # Permission is hereby granted, free of charge, to any person obtaining a
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    #    Option     "MaxX"          "15184"
    #    Option     "MinY"          "15372"
    #    Option     "MaxY"          "1230"
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    #    Option     "ButtonNumber"  "1"
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    #    Identifier "touchscreen1"
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    #    Option     "Device"        "/dev/ttyS0"
    #    Option     "MinX"          "231"
    #    Option     "MaxX"          "3868"
    #    Option     "MinY"          "3858"
    #    Option     "MaxY"          "272"
    #    Option     "ScreenNumber"  "0"
    #    Option     "ReportingMode" "Scaled"
    #    Option     "ButtonThreshold"       "17"
    #    Option     "ButtonNumber"  "1"
    #    Option     "SendCoreEvents"
    # EndSection
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    # Any number of monitor sections may be present
    # Graphics device section
    # Any number of graphics device sections may be present
    # Standard VGA Device:
    # Device configured by xorgconfig:
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    # Any number of screen sections may be present.  Each describes
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    # When now ServerLayout section is present, the first Screen section
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    # EndSection
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    # the relative position of other screens.  The four names after
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    # of the primary screen.  In this example, screen 2 is located to the
    # right of screen 1.
    # Each InputDevice line specifies an InputDevice section name and
    # optionally some options to specify the way the device is to be
    # used.  Those options include "CorePointer", "CoreKeyboard" and
    # "SendCoreEvents".
        Identifier     "Simple Layout"
        Screen      0  "aticonfig-Screen[0]" 0 0
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        InputDevice    "Keyboard1" "CoreKeyboard"
    EndSection
    Section "Files"
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    # file minus the extension (like ".txt" or ".db").  There is normally
    # no need to change the default.
    #    RgbPath    "/usr/share/X11/rgb"
    # Multiple FontPath entries are allowed (which are concatenated together),
    # as well as specifying multiple comma-separated entries in one FontPath
    # command (or a combination of both methods)
    #    FontPath   "/usr/share/fonts/TTF"
    #    FontPath   "/usr/share/fonts/Type1"
    #    FontPath   "/usr/lib/X11/fonts/local/"
    #    FontPath   "/usr/lib/X11/fonts/misc/"
    #    FontPath   "/usr/lib/X11/fonts/75dpi/:unscaled"
    #    FontPath   "/usr/lib/X11/fonts/100dpi/:unscaled"
    #    FontPath   "/usr/lib/X11/fonts/Speedo/"
    #    FontPath   "/usr/lib/X11/fonts/Type1/"
    #    FontPath   "/usr/lib/X11/fonts/TrueType/"
    #    FontPath   "/usr/lib/X11/fonts/freefont/"
    #    FontPath   "/usr/lib/X11/fonts/75dpi/"
    #    FontPath   "/usr/lib/X11/fonts/100dpi/"
    # The module search path.  The default path is shown here.
    #    ModulePath "/usr/lib/modules"
        FontPath     "/usr/share/fonts/misc"
        FontPath     "/usr/share/fonts/100dpi:unscaled"
        FontPath     "/usr/share/fonts/75dpi:unscaled"
    EndSection
    Section "Module"
    # This loads the DBE extension module.
    # This loads the miscellaneous extensions module, and disables
    # initialisation of the XFree86-DGA extension within that module.
    # This loads the font modules
    #    Load        "type1"
    # This loads the GLX module
    #    Load       "glx"
    # This loads the DRI module
    #    Load       "dri"
        Load  "dbe"      # Double buffer extension
        SubSection "extmod"
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        EndSubSection
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    #    Load        "xtt"
    EndSection
    Section "InputDevice"
    # For most OSs the protocol can be omitted (it defaults to "Standard").
    # When using XQUEUE (only for SVR3 and SVR4, but not Solaris),
    # uncomment the following line.
    #    Option     "Protocol"      "Xqueue"
    #    Option    "Xleds"      "1 2 3"
    #    Option "LeftAlt"     "Meta"
    #    Option "RightAlt"    "ModeShift"
    # To customise the XKB settings to suit your keyboard, modify the
    # lines below (which are the defaults).  For example, for a non-U.S.
    # keyboard, you will probably want to use:
    #    Option "XkbModel"    "pc105"
    # If you have a US Microsoft Natural keyboard, you can use:
    #    Option "XkbModel"    "microsoft"
    # Then to change the language, change the Layout setting.
    # For example, a german layout can be obtained with:
    #    Option "XkbLayout"   "de"
    # or:
    #    Option "XkbLayout"   "de"
    #    Option "XkbVariant"  "nodeadkeys"
    # If you'd like to switch the positions of your capslock and
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    #    Option "XkbOptions"  "ctrl:swapcaps"
    # These are the default XKB settings for Xorg
    #    Option "XkbRules"    "xorg"
    #    Option "XkbModel"    "pc105"
    #    Option "XkbLayout"   "us"
    #    Option "XkbVariant"  ""
    #    Option "XkbOptions"  ""
    #    Option "XkbDisable"
        Identifier  "Keyboard1"
        Driver      "kbd"
        Option        "AutoRepeat" "500 30"
    # Specify which keyboard LEDs can be user-controlled (eg, with xset(1))
        Option        "XkbRules" "xorg"
        Option        "XkbModel" "pc104"
        Option        "XkbLayout" "us"
    EndSection
    Section "InputDevice"
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    # the following line.
    #    Option "Protocol"    "Xqueue"
    # Mouse-speed setting for PS/2 mouse.
    #    Option "Resolution"    "256"
    # Baudrate and SampleRate are only for some Logitech mice. In
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    #    Option "BaudRate"    "9600"
    #    Option "SampleRate"    "150"
    # Mouse wheel mapping.  Default is to map vertical wheel to buttons 4 & 5,
    # horizontal wheel to buttons 6 & 7.   Change if your mouse has more than
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    #    Option "Emulate3Buttons"
    #    Option "Emulate3Timeout"    "50"
    # ChordMiddle is an option for some 3-button Logitech mice
    #    Option "ChordMiddle"
        Identifier  "Mouse1"
        Driver      "mouse"
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            Depth     8
            Modes    "1280x800" "800x600" "640x480"
        EndSubSection
        SubSection "Display"
            Viewport   0 0
            Depth     16
            Modes    "1280x800" "800x600" "640x480"
        EndSubSection
        SubSection "Display"
            Viewport   0 0
            Depth     24
            Modes    "1280x800" "800x600" "640x480"
        EndSubSection
    EndSection
    Section "Screen"
        Identifier "aticonfig-Screen[0]"
        Device     "aticonfig-Device[0]"
        Monitor    "aticonfig-Monitor[0]"
        DefaultDepth     24
        SubSection "Display"
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            Depth     24
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    Ubuntu xorg.conf
    # /etc/X11/xorg.conf (xorg X Window System server configuration file)
    # This file was generated by dexconf, the Debian X Configuration tool, using
    # values from the debconf database.
    # Edit this file with caution, and see the xorg.conf(5) manual page.
    # (Type "man xorg.conf" at the shell prompt.)
    # This file is automatically updated on xserver-xorg package upgrades *only*
    # if it has not been modified since the last upgrade of the xserver-xorg
    # package.
    # If you have edited this file but would like it to be automatically updated
    # again, run the following command:
    #   sudo dpkg-reconfigure -phigh xserver-xorg
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        FontPath    "/usr/share/fonts/X11/75dpi/:unscaled"
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        Driver        "mouse"
        Option        "CorePointer"
        Option        "Device"        "/dev/input/mice"
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        Driver        "synaptics"
        Option        "SendCoreEvents"    "true"
        Option        "Device"        "/dev/psaux"
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    Section "InputDevice"
        Driver        "wacom"
        Identifier    "stylus"
        Option        "Device"    "/dev/input/wacom"
        Option        "Type"        "stylus"
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    Section "InputDevice"
        Driver        "wacom"
        Identifier    "eraser"
        Option        "Device"    "/dev/input/wacom"
        Option        "Type"        "eraser"
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        Option        "Device"    "/dev/input/wacom"
        Option        "Type"        "cursor"
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    Section "Screen"
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        Monitor        "Generic Monitor"
        DefaultDepth    24
        SubSection "Display"
            Depth        1
            Modes        "1280x800"
        EndSubSection
        SubSection "Display"
            Depth        4
            Modes        "1280x800"
        EndSubSection
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            Depth        8
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            Depth        16
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            Depth        24
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        InputDevice    "Configured Mouse"
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        Mode    0666
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    EDIT#2: Just tried to play a game again. got the blackscreen, shaked the screen a bit and it worked but for the 1st time i get the message " Application has been blocked from accessing graphics hardware" , Can it be that its the GPU after all or maybe drivers? 
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    P.S. Please feel free to ask me any question if you need more information, i am not a laptop expert but i know   more than the average person
    This question was solved.
    View Solution.

    Hi @Ntas 
    I have read through your post and it seems there are a couple of possibilities, and I noted that you have already tried several of the things I would normally suggest.
    I will however post some of those links anyway for you to review, it is always possible there may be something in one of them that may have been missed or may inspire an idea of the cause. Since you mentioned that sometimes just moving the screen will cause the problem or make it disappear, that does seem like either a loose connection or maybe something like pressure on a part of the display causing the issue.  Of course that last part may just mean the display is on its last legs, but hopefully not.
    First I will give you a link to the service manual, to help you check the connections. Just be careful to read the sections on precautions, to protect yourself and to prevent any other damage.This manual is also useful in that it lists all the compatible parts, so if the display is defective you could use this guide to help order a compatible replacement if you choose to do so. HP Pavilion dv6 Notebook PC - Maintenance and Service Guide
    Here are some other sources, that may be helpful to you.
    Resolving Problems with Notebook Displays (Windows 7 and Windows 8)
    Diagnosing a Liquid Crystal Display (LCD) for Damage
    Also for your convenience here is the drivers page for your notebook.
    HP Pavilion dv6-6160se Entertainment Notebook PC Drivers
    I hope this all helps.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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