Laptop screen remains black (off) when I turn on the computer

Hello,
Today I came home and turned on my laptop as usual except this time the screen remained black. I can hear the fan running and then the usual windows chime at start up, but nothing to view. The HP logo at the back still lights up though. Just the actual screen remains completely black like it is off. I tried connecting it to my tv via HDMI and to an external monitor but there's no signal. I also tried doing a hard reset which I read about here but that did nothing.  I feel as though it's just the monitor won't turn on but everything else might be fine.

Hello @brianh123,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your notebook's screen remains black when your power on your computer, and I would be happy to assist you!
Since the image will not appear on either the notebook or the external monitor, I believe there is a startup issue with your computer. To enable your notebook to power on correctly, I recommend following the steps in this document on Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
If the issue continues, I recommend contacting our technical support at 800-474-6836 for hardware replacement options. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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