Laptop shuts down while installing/updating

I've been having this problem for a while now and i have no idea how to fix it. My laptop seems to just shutdown when installing or updating programs. At first i thought the problem was that the laptop was overheating from playing games on my windows partition, however that doesn't seem to be the problem. Any advice on what is causing the problem or what i can do to fix it?

Shutdown issues IMHO are usually related to : 1) overheating, 2) power supply faults, 3) CPU or motherboard faults. They rarely are related to RAM or hard drive errors as those tend to show up as lock-ups (rather than shutdowns). Given you have a laptop with what I assume is a decent battery and connected to your power supply I don't think you have a power supply fault - but that is possible.
Try stressing your system in Windows with a CPU stress program and see if you get shutdowns, then you know for sure you have a hardware fault. You might want to burn a copy of Ultimate Boot CD and double check your RAM, hard drive for errors but I don't think they are your problem.

Similar Messages

After having shut down after installing updates, when I restarted and tried to open a word file, it started opening ALL the word docs and the only way I could stop it was by"force quit" arted and tried to open

After having shut down after installing updates, when I restarted and tried to open a word doc, it started opening ALL the word docs and the only way I could stop it was by"force quit" . This is REALLY annoying!!

May be it is the Resume feature.
System Preference > General > Number of recent items
Uncheck the box next to "Restore windows when quitting and re-opening apps".
Best.

Laptop shut down during firefox update and now will not start up - did a uninstall and reinstall and still will not start up

firefox was installing an update and i accidently hit the power button and so it shut down in the middle of the update. after i started my computer again, firefox would not start up. i tried to download it hoping the update would complete but it still would not start up when i clicked on the icon. so i tried to delete it and it would not delete said it was open, so i shut down and restarted the computer. then it deleted using the control panel remove program option. after that i logged onto IE to mozilla.org and downloaded it, afterward it still would not open up or connect to the internet.

Hi meekprm-
It sounds like you've tried to do the right thing- by uninstalling and then reinstalling. I'm hoping that you can look over the steps I usually suggest and see if there is anything different that may help you get a fresh version of Firefox installed.
* Get the latest version: http://www.mozilla.org/en-US/firefox/new/
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
* Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Hope that helps!

IMac G5 shuts down while installing software

My G5 iMac 3yrs old Os 10.4.11? while installing iLife'08 comp shut down. Restarted, tried install again,shut down. Progress bar shows 28% complete at shut down. Same problem with iWork '08. Three times in succession.Any ideas?.............Rich

Try booting from your install disc, run verify/repair drive from Disk Utility and see what it says. Then, reboot and repair permissions while booted from your hard drive.
Let us know how you make out,

Laptop shuts down while making backup

Hi everyone.
This is probably an easy fix but I can't seem to find the answer. I have a Satellite A75-S2762 and was trying to make a back-up of my hard drive using Acronis. I would boot up with Acronis, jump through all the hoops, and start the process. A few minutes later my laptop suddenly shuts down. I have used the Toshiba power manager and set everything up so that it will not automatically shut down. But I think that may only be for when it is in windows mode. Anyone know where I would find any setting to keep it from shutting down like that? Or if there may be another issue...
Thanks.

Normally software does not cause a power down, although some software is specially designed that way. However, I suspect another problem if the shutdown in unexpected.
Does the cooling fan kick into high gear? Do you hear the fan running all the time? Is your machine older than about 2.5 years? If so, you may have an overheating problem and the computer is shutting down to prevent system damage. There is a component in the computer called a heat sink that functions like a car radiator to conduct heat away from the CPU. The cooling fan blows air through this device to keep everything inside the case nice and happy.
However, the heat sink is "connected" to the CPU case by a layer of thermal grease or in some model a pad impregnated with a thermal compound. This stuff is just what is sounds like, gooey nasty grease, and like the lubricants in your car, it needs to be changed once in a while. It tends to fail around 2.5 or 3.0 years and when it does the heat sink fails to transfer the heat efficiently. Thermal grease or thermal pads are cheap (just a few dollars) and the procedure is basically to clean off the old grease with alcohol and a cotton swap, apply a new layer (or a new pad), and reassemble. I have one Toshiba where the heat sink has its own cover panel on the bottom of the case and it can be removed and regreased with just a few screws; it takes five minutes. I have another where most of the machine needs to be torn apart to get at the parts, 45 minutes to an hour. Your mileage may vary.
If you can put your hand behind the fan and feel a stream of hot air as this backup program runs, you may have this problem. There is a handy free program you can get that will monitor the temperature of your CPU:
http://www.almico.com/speedfan.php
If SpeedFan shows the CPU temperature in a normal range, and then suddenly as you start this backup program the temperature climbs rapidly and the fan speed goes to 100%, you will know what is happening.

Laptop shuts down while loading up

have a satellite and when starting up it just shuts down. did show loading windows and small logo showing iy was starting to load but now that doesnt even show before it shuts down

do you hear any noise coming from the computer? is it hot? is there a certain point where it shuts down?

MacBook shuts down while installing snow leopard

Had to replace hard drive and am trying to install snow leopard. Seems to do fine for about 10 minutes and then turns itself off. Any ideas or thoughts would be appreciated.

Hi Bobsythe,
You could try using the Apple Hardware Test to make sure all the hardware is working as it should:
Intel-based Macs: Using Apple Hardware Test
http://support.apple.com/kb/ht1509
Cheers!
- Ari

MacBook Pro (Mid-2009) shuts down while running on battery

Hi,
Five months ago, my MacBook Pro 15'' (2.53Ghz) started showing me the message 'Service Battery'. I took it to an Apple Store and I was told that everything is still fine. Nevertheless, for the past 2 months my laptop shuts down while running on battery (with 20% and 40% levels of charge) periodically. This does not happen every time.
Does anyone know if AppleCare covers this failure?
Is there any other way to fix this?
Thank you,
George

Mine does the same thing. May i suggest downloading istat pro to look at the health of your battery.
http://www.apple.com/downloads/dashboard/status/istatpro.html
Also do you calibrate your battery?
http://support.apple.com/kb/HT1490
I had never done that but after 15 months and 450+ cycles I was experiencing the same problem. I am a heavy user of my mbp 15" (2.4Ghz). After calibrating my health in istat which was going between 30-53 % Is holding steady around 65-mid 70% health wise. I have also noticed that my battery icon has gone from service battery to replace now to holding at replace soon for the time being.
I am not sure how many cycles you can get out of one battery but as far as i know 700ish is good. While i wish i was closer to an apple store (3ish hrs or more) i do hope i have helped you.

New iMac shuts down while downloading mountain lion update

New iMac shuts down while updating Mountain lion

Hi, any sleep settings set up, like put Disks to sleep?
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

Laptop broke down after installing kernel 3.0

My laptop died little after installing kernel 3.0 (the "linux" package). Details:
- Laptop model: ASUS K50AB-SX029L, it was exactly 2 years minus 10 days old (based on the purchase date); specifictions here.
- using cpufreq frequency scaling (ondemand) and the catalyst drivers for video - if this is useful.
- the laptop used to get heated when the ventilation became obstructed by dust; however, the sensors worked, it used to instantly shut down when it was intensely used and too hot in the room.
- after I installed linux-3.0, I noticed some error message early at boot time, something about "soft restart" or "soft reboot" and something about "device" (not configured, maybe) - I don't remember well.
How it happened: I installed kernel 3.0 yesterday, rebooted, then built/installed the AUR ATI drivers (catalyst-utils, catalyst, lib32-catalyst-utils), rebooted again and then I left it building an AUR package. When I came back to it, the desktop was frozen, I forced a shutdown using the power button and since then, every time I turn it on, it gets powered, the fan is spinning and the USB external drive starts, but nothing else happen - no display, no boot, no spinning HDD. I removed its CMOS battery, but the same.
Now, since too many possible factors coincide - I installed kernel 3.0 for the first time, laptop was 2 y.o., it was used somehow intensely along the time, its warranty was just expiring - it is of concern to me what happened, if possible to find out. I mention that it was 2 years old because another laptop left me down before, after the exactly same period of using Linux (Arch for like 4 months on that one), different model and different brand (Acer). What is of interest:
- someone else's laptop breaking down coincided with updating to kernel 3.0?
- someone else's laptop broke down after 2 years or similar of using Linux/Arch daily? Any difference in reliability compared to using other OSs?
- any insight in the reliability/durability of the notebook hardware in general (things that may not depend on the OS)? I mean if it was supposed to die anyway after 2 years of usage - which sounds too short to me, btw - maybe it was just a big coincidence that it happened right after linux 3.0 was installed. But there is a need for some arguments supporting this hypothesis, while searching the web comes with a lot of irrelevant or contradictory information.
- if the case, how could the malfunctioning/misconfiguration of the OSs in general, Linux in particular, damage the hardware? I think overheating is out of question when the sensors work, but I'm open to information on this subject.
- what data (logs, etc) could be relevant and how should I analyze it, after retrieving it off the dead laptop HDD?

MoonSwan wrote:Funny thing, my netbook's battery (an asus eeepc) pretty much died at exactly 1 year and 362 days old. Coincidence? I don't know.
Inxsible wrote:In my opinion, if you buy a laptop from the "Home and Home Office" section --- no matter what company, you most often get shitty computers that last all of 1 -2 years if you are lucky. My HP dv9000t mobo got fried exact 2 weeks after the warranty expired. Then fixing that, the wireless broke down, then the lcd got dead pixels. I think this is not a coincidence... Lenovo Thinkpad T series is what I went with after I gave up on the HP.
+1 on both. I had a kernel panic in my head this AM, too, but if you ask me it sounds suspiciously like a planned 2-year lifecycle on the products. Sack of middle fingers to the OEM retail products divisions.
Last night I had started compiling a kernel and was working on my thesis (which has nothing to do with computers besides using a word processor). Did a $ sudo pm-suspend and went to sleep when the machine finished compiling. This morning I'm at my desk with a multimeter and trying to find a local place that carries SATA to USB assembly.
BIOS won't come up, screen won't turn on, I'm definitely not getting to GRUB--pressing enter repeatedly and waiting does not lead to the hard disk thrashing at all. Yanked the battery, tested the adapter, cycled the power switch b/c I can't find the CMOS jumper and there's no repair manual for this thing. I realize I did leave a single USB fan and a USB light (turned off) plugged in during the suspend, but am having a hard time thinking that drawing power at USB spec (5V/100mA max) from USB could have done this especially with the A/C power source available. I'm not familiar with the actual suspend process, but a 5V rail is a 5V rail when it's got power, right?
I'm not going to start yanking individual components just yet, I actually want to get sh!t done today. The machine in question has a manufacture date of January 2009 stamped on the bottom.
Mfg Date: 2009/01/07
So two years, seven months and about three weeks of life. Even with a backup of mission-critical files from last week, this sucks--losing 60 hours of work is FTL. Fingers crossed that whatever zapped it didn't get to the disk. I'm still kinda shocked about all this. Get it? Shocked? Har har X-(
I'm not going to blame the 3.0 kernel though I was tempted. "But I didn't even install the new kernel... how can this be"? I thought maybe I blew up my processor or something by compiling, running libreoffice, VLC and firefox all at once... hardly. Bad timing on a new kernel, maybe, or I managed to piss off some DelHewlitSUSway god, or something. I've had battery/power issues on this machine almost since day one, but never any indication of impending doom.
I agree completely with the advice to get laptops from a "small business" or institutionally-oriented line, like Lenovo/IBM's Thinkpads, and even thought about Mac this morning, but don't have a trust fund. I'm writing this on a second-hand Thinkpad R series almost six years old. The LCD screen and/or cable are damaged, the disk spins at an underwhelming 4300 RPM or whatever and I have to keep the fan at max levels all the time but at least it f-cking boots up.
Sorry if this is a thread hijack, but if you can't get to BIOS you can't get to BIOS. After confirming it's not a video issue the only options are to yank all parts not necessary to booting up, clear the CMOS by finding the jumper or battery or trying to cycle power via the switch (for, like, 5 minutes), and reinstall parts one-by-one until replicating the issue. If you can't get that far, the mobo, BIOS or processor is probably nuked.

Premiere Elements 11 shut down while starting; without error message

hello everybody,
pe11 worked well at my Laptop.
Since a week it always shut down while starting it.
No error message!
I already reinstalled it, tried to start with admin rights, but it doesn't work.
Thanks for your answers!
Win 7 64bit

Matze S
Premiere Elements 11 on Windows 7 64 bit.
Before a week ago, how long had you been working with Premiere Elements 11 on Windows 7 64 bit without problems?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
Do you have the latest version of QuickTime installed on that computer with Premiere Elements 11?
Any new programs, 3rd party plug-ins and codecs, installed?
Where are the Scratch Disks directed and how much free space is at those designated locations? Any pile ups
of preview files in the Adobe Premiere Elements Preview Files Folder or conformed audio files in the Media Cache
Files Folder.
Let us get the classic deletion of the Adobe Premiere Elements Prefs file out of the way.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder
in which it exists. Be sure to be working with Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Depending on how things are going, you might also include right clicking the desktop icon for the program, selecting and applying Run As
Administrator.
Let us work through the above and then, based on your results, we can decide what next if necessary.
Thank you.
ATR

Premiere Pro CS4 crashes and system shuts down while rendering

Hi All,
Good morning everyone, my system shuts down while rendering using Adobe media encoder from premiere pro. I have tried the following:
1.Completely removing CS4 and reinstalling.
2. Updating all the video drivers.
3. Re installing the Operating System (XP and Vista)
But the issue persists, i have attached the crash report and any thoughts are highly appreciated.
Regards,
Vincent

A number of problems pop out of your DXDIAG:
Both your video driver and your audio driver are more than 3 years old.
Your F drive is slow, because of the fill rate of 90%. You lack other hard disks.
You have Matrox, BlackMagic, Nero, Sony, DivX and other stuff installed. It has been a long time ago that I have seen such a long list of DirectShow filters installed.
Suggestions: Update your drivers, clean up your F drive and add another disk, remove all that Matrox stuff, possibly include BlackMagic and Sony.
What export/encoding settings do you use from what sequence settings?

MacBook randomly shuts down while watching streaming video

I've been having a problem lately with my MacBook randomly shutting down. I initially thought it was due to overheating which was logical considering I was using my MacBook in bed and the computer was very hot when it would shut off, but I've recently started using a TV-Table top for it to sit on when I'm using it in bed. My MacBook continues to shut down and the computer isn't nearly as hot as it was prior to using the TV-Table top, it is just warm. It's definitely not a battery issue because this happens when I'm using the power source as well. *I think I've noticed that this only happens when I'm in Firefox watching online streaming video on sites such as YouTube.* I never use Safari so I'm not sure if the problem would occur in Safari or not. I tried installing the MacBook SMC Firmware Update v1.1 but it said my computer didn't need it.

I have the same problem, every once in a not-so-blue moon my macbook pro shuts down while streaming video. It only happens when streaming video. Just watched some of the new south park episode, and it shut down on me! It really ticks me off!!!!!

EMac shuts down while on-line

I'm visiting relatives in Ukraine, and they have an odd problem with their eMac that I've been trying to fix. The eMac will, suddenly, with no warning, shut down while on-line. First, the windows and toolbars all disappear, leaving only the desktop photo. Then, seconds later, that disappears, too, and the computer shuts off.
This seems to happen only while using Gmail or Yahoo mail; earthlink web mail hasn't triggered it. (And I haven't tried any other web mail sites.)
Any suggestions?
SO far I have:
repaired disk permissions
verified the disk
run the Apple hardware test
upgraded to 10.4.10
installed iLife '08
installed and tried Firefox
Thanks.

Good idea, trying the test user! That the test user ran OK helps narrow done the troubleshooting steps, although it still leaves a lot of open questions.
The flashing question mark followed by eventual starting indicates that the startup disk PRAM setting is lost or corrupted. Open System Preferences -> Startup Disk and reset the startup volume to be the hard drive's OS X volume.
The missing hard drive in Disk Utility sounds bad, but if the hard drive were corrupted, it shouldn't be starting up and your test user account shouldn't be running. If you're braver than I am, you can try remotely talking your family through using the Unix file system check utility as described in Using Disk Utility and fsck.
That the test user you created had no problems would seem point to either a conflicting third-party add-on, or a damaged hard drive that's being triggered when Spotlight runs in the background. The latter is unlikely since your test account ran OK. Have your family try Starting Up in Safe Mode. If the Mac is stable in Safe Mode, that leaves the process of determining what third-party add-on is causing the problem (talking someone through that sort of process remotely gives one a whole different perspective on the life of call center tech support staff).
The basic idea is to move items out of the /Library/StartupItems and /Library/PreferencePanes folders and into a holding folder, retarting the computer, and seeing if the Mac is stable or not. After a particular item is identified as a likely culprit, it can either be deleted or, if the particualr function is really needed, the publisher's website checked for updates.
Good luck!

Satellite P505 S8950 laptop shutting down with bluescreen error message

Hi ,
I bought Toshiba Satellite P505-S8950 model 4 months ago.
I notice my laptop shuts down intermitently while straming videos especiaaly in 'full screen' mode and while using skype with video chat.
My laptop is still under warranty and I have not created any back up since I bought.Now,
Because system is unstable so doing back up now may not be useful.
After every restart I have meesage 'computer has recovered from unexpected shutdown' and upon allowing Windows to find solution nothing comes up.
copy +paste of one of error log-
***Problem signature:***
***Problem Event Name: BlueScreen***
***OS Version: 6.1.7600.2.0.0.768.3***
***Locale ID: 3081***
***Additional information about the problem:***
***BCCode: 109***
***BCP1: A3A039D8965D960F***
***BCP2: B3B7465EE8DA6805***
***BCP3: FFFFF80002C9595C***
***BCP4: 0000000000000001***
***OS Version: 6_1_7600***
***Service Pack: 0_0** *Product: 768_1**
I am running windows 7 home edition premium with 64 bit and RAM test after every restart is good so far.
Please can anybody help to the system stable and help my experience while browsing more enjoyable?
Thanks.

I have European Satellite P500 almost 2 months now and use it with original preinstalled Win7 home premium 64bit. I use it daily for work and some multimedia activities. I also use Skype almost daily.
Until now I didnt notice any similar problem.
It is not easy to discuss about such problems because none of us know how you have configured preinstalled OS, which applications do you use and if there is some software conflict that can be responsible for this.
Have you installed something that can be responsible for this behaviour?
To be honest I cannot imagine you have had this problem from the first day. Maybe you should install recovery image again using HDD recovery option.
I dont know what kind of back-up do you mean but what you can do is to start recovery DVD creation.

Laptop shuts down while installing/updating

Similar Messages

Maybe you are looking for