Laptop shuts down while loading up

have a satellite and when starting up it just shuts down. did show loading windows and small logo showing iy was starting to load but now that doesnt even show before it shuts down

do you hear any noise coming from the computer? is it hot? is there a certain point where it shuts down?

Similar Messages

Laptop shuts down while making backup

Hi everyone.
This is probably an easy fix but I can't seem to find the answer. I have a Satellite A75-S2762 and was trying to make a back-up of my hard drive using Acronis. I would boot up with Acronis, jump through all the hoops, and start the process. A few minutes later my laptop suddenly shuts down. I have used the Toshiba power manager and set everything up so that it will not automatically shut down. But I think that may only be for when it is in windows mode. Anyone know where I would find any setting to keep it from shutting down like that? Or if there may be another issue...
Thanks.

Normally software does not cause a power down, although some software is specially designed that way. However, I suspect another problem if the shutdown in unexpected.
Does the cooling fan kick into high gear? Do you hear the fan running all the time? Is your machine older than about 2.5 years? If so, you may have an overheating problem and the computer is shutting down to prevent system damage. There is a component in the computer called a heat sink that functions like a car radiator to conduct heat away from the CPU. The cooling fan blows air through this device to keep everything inside the case nice and happy.
However, the heat sink is "connected" to the CPU case by a layer of thermal grease or in some model a pad impregnated with a thermal compound. This stuff is just what is sounds like, gooey nasty grease, and like the lubricants in your car, it needs to be changed once in a while. It tends to fail around 2.5 or 3.0 years and when it does the heat sink fails to transfer the heat efficiently. Thermal grease or thermal pads are cheap (just a few dollars) and the procedure is basically to clean off the old grease with alcohol and a cotton swap, apply a new layer (or a new pad), and reassemble. I have one Toshiba where the heat sink has its own cover panel on the bottom of the case and it can be removed and regreased with just a few screws; it takes five minutes. I have another where most of the machine needs to be torn apart to get at the parts, 45 minutes to an hour. Your mileage may vary.
If you can put your hand behind the fan and feel a stream of hot air as this backup program runs, you may have this problem. There is a handy free program you can get that will monitor the temperature of your CPU:
http://www.almico.com/speedfan.php
If SpeedFan shows the CPU temperature in a normal range, and then suddenly as you start this backup program the temperature climbs rapidly and the fan speed goes to 100%, you will know what is happening.

Computer shuts down while loading the progress-bar

SPECS:
MacBookPro 13-inch
Early-2011
I recently installed Yosemite in my computer, hours later while I was using the new OS X my computer freezed. I held the power button and it turned off. Now, I'm trying to power on the computer and when the progress bar is in 50% the computer turns off.
I need help ASAP

rthec wrote:
I've seen some of the threads regarding this but none of the fixes work for me. I formatted my hard drive for reasons other than this so it has a fresh install of Windows XP Home Edition, the latest video drivers, and the latest Flash. When my wife plays Cityville or Castleville, her computer shuts down. I checked the system logs and nothing is there regarding the shutdown. I tried changing the hardware exiliration setting and that didn't help. We've tried the games on Firefox and IE 8 with the latest updates and it still doesn't work. Any help will be appriciated.
The operating system, XP in this particular case, will shutdown the system to prevent damage to hardware if it encounters an instruction which can damage the system. It will usually logs an event which you can view by clicking Start, then in the Run field, type eventvwr.msc and click OK. Then open the both the "System" and "Application" submenus and look for events which are prefixed with a white X inside a red circle. The 6th column from the left will contain the Event ID which can be used to try and track down the source of the problem.

HELP! Computer shutting down while loading FL studio Plugins! High CPU load?!

Good day everyone. I am in dire need of some help concerning my Hp Pavilion p6-2330 . I am a producier and I use a programmed called FL studio.
I've never had this problem before but now it happens almost everytime. When I open a project with a lot of VST plug-ins or a new VST plug-in it just immeadiatly prompts windows "shutting down". I am not sure if its exclusive to FL studio or a High CPU load in general.
I've tried a lot. Replaced my PSU. Blow out the dust from my hardive throuroughly. I really doubt its a overheating problem because it only happens when opening a project with a lot of vst plugins or opening a new vst on top. and my CPU isnt hot
Is there a crash report i can look at to see the reason its shutting down? What can i do?!

Hi,
The following link shows specs of your computer:
   http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03499435
given "only happens when opening a project with a lot of vst plugins or opening a new vst on top." I think the cheapest option now is to increase RAM from 6GB to say 16GB (using information from the above link). Before goinng out to buy more RAM, you may want to insrease system page file first (similar for Windows 8.1):
   http://windows.microsoft.com/en-au/windows/change-virtual-memory-size#1TC=windows-7
or
   http://www.softwareok.com/?seite=faq-Windows-8&faq=133
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Laptop shuts down while installing/updating

I've been having this problem for a while now and i have no idea how to fix it. My laptop seems to just shutdown when installing or updating programs. At first i thought the problem was that the laptop was overheating from playing games on my windows partition, however that doesn't seem to be the problem. Any advice on what is causing the problem or what i can do to fix it?

Shutdown issues IMHO are usually related to : 1) overheating, 2) power supply faults, 3) CPU or motherboard faults. They rarely are related to RAM or hard drive errors as those tend to show up as lock-ups (rather than shutdowns). Given you have a laptop with what I assume is a decent battery and connected to your power supply I don't think you have a power supply fault - but that is possible.
Try stressing your system in Windows with a CPU stress program and see if you get shutdowns, then you know for sure you have a hardware fault. You might want to burn a copy of Ultimate Boot CD and double check your RAM, hard drive for errors but I don't think they are your problem.

MacBook Pro (Mid-2009) shuts down while running on battery

Hi,
Five months ago, my MacBook Pro 15'' (2.53Ghz) started showing me the message 'Service Battery'. I took it to an Apple Store and I was told that everything is still fine. Nevertheless, for the past 2 months my laptop shuts down while running on battery (with 20% and 40% levels of charge) periodically. This does not happen every time.
Does anyone know if AppleCare covers this failure?
Is there any other way to fix this?
Thank you,
George

Mine does the same thing. May i suggest downloading istat pro to look at the health of your battery.
http://www.apple.com/downloads/dashboard/status/istatpro.html
Also do you calibrate your battery?
http://support.apple.com/kb/HT1490
I had never done that but after 15 months and 450+ cycles I was experiencing the same problem. I am a heavy user of my mbp 15" (2.4Ghz). After calibrating my health in istat which was going between 30-53 % Is holding steady around 65-mid 70% health wise. I have also noticed that my battery icon has gone from service battery to replace now to holding at replace soon for the time being.
I am not sure how many cycles you can get out of one battery but as far as i know 700ish is good. While i wish i was closer to an apple store (3ish hrs or more) i do hope i have helped you.

Potential Args, Computer shutting down while playing a game

I've only had this mac for 5 months, but it keeps shutting down while I'm playing StarCraft II. It should be able to handle the game, but it keeps telling me to restart and I have no idea what the error says or means. I'm not sure what (4 potential args on stack) means. I'm not sure if it is a frame rate issue and how to fix it or change the frame rate if needed. Any help would be much appreciated. The error is below:
Interval Since Last Panic Report: 145971 sec
Panics Since Last Report: 2
Anonymous UUID: 1017C80F-D5F3-488B-91B6-01EB174E0122
Mon Apr 11 21:51:18 2011
panic(cpu 2 caller 0x2aab59): Kernel trap at 0x0097efb5, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x0000003c, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x5724a710
CR2: 0x0000003c, EBP: 0x5724a658, ESI: 0x5724a710, EDI: 0x00000000
EFL: 0x00010202, EIP: 0x0097efb5, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5724a448 : 0x21b510 (0x5d9514 0x5724a47c 0x223978 0x0)
0x5724a498 : 0x2aab59 (0x59aeec 0x97efb5 0xe 0x59b0b6)
0x5724a578 : 0x2a09b8 (0x5724a590 0x0 0x5724a658 0x97efb5)
0x5724a588 : 0x97efb5 (0xe 0x48 0x10 0x10)
0x5724a658 : 0x98180d (0xaed6000 0x0 0x0 0x2)
0x5724a998 : 0x9825bd (0xaed6000 0x50d79590 0x7d0 0x2a9268)
0x5724a9b8 : 0x985c8c (0xaed6000 0x50d79590 0x19 0x99e9b3)
0x5724a9f8 : 0x985f04 (0xaed6000 0xaed6114 0xaed62c4 0x0)
0x5724aa58 : 0x9549fb (0xaed6000 0x141f3c00 0x8ffa86f9 0xc1)
0x5724ab08 : 0x951533 (0xaed6000 0x0 0x5724ab6c 0x5724ab68)
0x5724ab88 : 0x56a738 (0xaed6000 0x0 0x5724addc 0x5724ac14)
0x5724abd8 : 0x56afd7 (0xa4b880 0xaed6000 0x889bf88 0x1)
0x5724ac28 : 0x56b88b (0xaed6000 0x10 0x5724ac70 0x0)
0x5724ad48 : 0x285be0 (0xaed6000 0x10 0x889bf88 0x1)
0x5724bdf8 : 0x21d8be (0x889bf60 0xaedf5a0 0x20ca0 0x4807)
0x5724be38 : 0x210a3e (0x889bf00 0x0 0x9f91bd0 0x9f921f0)
0x5724be98 : 0x216ca1 (0x889bf00 0x0 0x0 0x0)
0x5724bf18 : 0x294e25 (0x5724bf44 0x0 0x0 0x0)
0x5724bfc8 : 0x2a1028 (0x9b91280 0x0 0x10 0x9b93d40)
Kernel Extensions in backtrace (with dependencies):
com.apple.ATIRadeonX3000(6.2.6)@0x948000->0xb54fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x93b000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x919000
BSD process name corresponding to current thread: SC2
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 1303791505121
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0x1148000, size 0x65536) - last unloaded 128377333974
loaded kexts:
com.razer.naga.driver 2.0.0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleHDA 1.9.9f12
com.apple.kext.ATIFramebuffer 6.2.6
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.54
com.apple.ATIRadeonX3000 6.2.6
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros21 424.14.5
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.AppleBluetoothHIDKeyboard 141 - last loaded 37170530879
com.apple.driver.IOBluetoothHIDDriver 2.4.0f1
com.apple.driver.AppleHIDKeyboard 141
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.kext.ATI5000Controller 6.2.6
com.apple.kext.ATISupport 6.2.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HD103SJ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Razer Naga, 0x1532, 0x0015, 0xfd130000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000

You are only just beginning to feel the pain of Starcraft II on your Mac. Have you seen this List of problems?
Blizzard created the junk, and it's up to them to properly patch it. The list of other well known and respected programs it's incompatible with (LittleSnitch, AppCleaner, FileVault, and PeerGuardian to name a few) doesn't give me a warm and fuzzy.
The page also mentions that your CPU can overheat, for whatever reason, and that means total failure for a laptop or early component damage to a motherboard. Gee, that sounds like something that shouldn't be run on a regular basis.

Premiere Elements 11 shut down while starting; without error message

hello everybody,
pe11 worked well at my Laptop.
Since a week it always shut down while starting it.
No error message!
I already reinstalled it, tried to start with admin rights, but it doesn't work.
Thanks for your answers!
Win 7 64bit

Matze S
Premiere Elements 11 on Windows 7 64 bit.
Before a week ago, how long had you been working with Premiere Elements 11 on Windows 7 64 bit without problems?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
Do you have the latest version of QuickTime installed on that computer with Premiere Elements 11?
Any new programs, 3rd party plug-ins and codecs, installed?
Where are the Scratch Disks directed and how much free space is at those designated locations? Any pile ups
of preview files in the Adobe Premiere Elements Preview Files Folder or conformed audio files in the Media Cache
Files Folder.
Let us get the classic deletion of the Adobe Premiere Elements Prefs file out of the way.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder
in which it exists. Be sure to be working with Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Depending on how things are going, you might also include right clicking the desktop icon for the program, selecting and applying Run As
Administrator.
Let us work through the above and then, based on your results, we can decide what next if necessary.
Thank you.
ATR

IPhoto shuts down while uploading from my camera

I have loaded pics from that camera before. Now, shuts down while uploading. So, I closed Iphoto and tried again. Same. Checked for updates. I opened Iphoto without the camera attached and it wants to upload the same pics. I try, and it quits.
On a side note, Last night I could not print. It did not see the printer. Checked the printer with a PC. Works like a champ.
Thanks,
Bud

Bud,
Welcome to the Apple Discussions.
Look just inside your Home/ Pictures/ iPhoto Library folder for a folder named "Importing." If you see it, drag it out to the desktop. Launch iPhoto and see if that clears up the attempt to import. Use the Finder to look inside the Importing folder - if it has files you need in your library you can go ahead and import them.
Warning: Do not make any other changes to the items inside the iPhoto Library folder from the Finder, as damage to your library can result. If you don't see an "Importing" folder, then leave everything alone and report back.
Regards.

Satellite P505 S8950 laptop shutting down with bluescreen error message

Hi ,
I bought Toshiba Satellite P505-S8950 model 4 months ago.
I notice my laptop shuts down intermitently while straming videos especiaaly in 'full screen' mode and while using skype with video chat.
My laptop is still under warranty and I have not created any back up since I bought.Now,
Because system is unstable so doing back up now may not be useful.
After every restart I have meesage 'computer has recovered from unexpected shutdown' and upon allowing Windows to find solution nothing comes up.
copy +paste of one of error log-
***Problem signature:***
***Problem Event Name: BlueScreen***
***OS Version: 6.1.7600.2.0.0.768.3***
***Locale ID: 3081***
***Additional information about the problem:***
***BCCode: 109***
***BCP1: A3A039D8965D960F***
***BCP2: B3B7465EE8DA6805***
***BCP3: FFFFF80002C9595C***
***BCP4: 0000000000000001***
***OS Version: 6_1_7600***
***Service Pack: 0_0** *Product: 768_1**
I am running windows 7 home edition premium with 64 bit and RAM test after every restart is good so far.
Please can anybody help to the system stable and help my experience while browsing more enjoyable?
Thanks.

I have European Satellite P500 almost 2 months now and use it with original preinstalled Win7 home premium 64bit. I use it daily for work and some multimedia activities. I also use Skype almost daily.
Until now I didnt notice any similar problem.
It is not easy to discuss about such problems because none of us know how you have configured preinstalled OS, which applications do you use and if there is some software conflict that can be responsible for this.
Have you installed something that can be responsible for this behaviour?
To be honest I cannot imagine you have had this problem from the first day. Maybe you should install recovery image again using HDD recovery option.
I dont know what kind of back-up do you mean but what you can do is to start recovery DVD creation.

Laptop shuts down at "Now Rating System Performance"

Model number: PSAY3C-04S010
OS: Windows 7 Home Premium (64-bit)
I attempted to restore the pre-installed software from the recovery hard disk drive.
Everything went smoothly, reached the screen "Configuring System... 71/71".
Then came the screen "Now Rating System Performance".
The bar would load a bit (maybe around 5%) and the laptop suddenly shuts down without warning.
I have tried turning the laptop back on, starting Windows normally, and it would bring me back to those 2 screens, and the laptop would shut down again at "Now Rating System Performance".
I have tried turning the laptop back on 4 or 5 times now, and the result is always the same. The laptop shuts down at that screen.
What should I do?
Solved!
Go to Solution.

I've confirmed the solution after consulting with a few technicians. Huge thanks to them. I'm sharing this here for anyone who might encounter the same problem in the future.
The solution: charge the battery to 100%, then with both the battery fully charged and the AC adaptor plugged in, start the laptop again, and the process should complete without any problems.
What I did wrong was to attempt to do the whole process on AC adaptor alone. I did not use the battery at all. When the performance-rating started, the laptop couldn't draw enough power from the AC adaptor alone, so it shut down automatically. With BOTH the battery and the AC adaptor, the laptop had enough power to finish the entire recovery process.

HP laptop shutting down randomly (8 month old)

HP pavilion g series, purchased new in Canada; one month in, it was constantly freezing; sent back to hp and that was fixed but came back with a new problem, random constant shutdowns; this varies, sometimes only a few times per day but sometimes constantly, every 2 minutes. Not happy with Hp at all and if they don't fix it I will never purchase another hp product again. I have in my house another hp laptop with no problems, two hp netbooks, an hp desktop and printer. This doesn't seem to matter to them that they will be losing a valued customer. Has been returned to hp for repair 6 times, going out again this week. Trying to assess it on my own. Tonight it isn't shutting down while using battery power, just unplugged power cord to see what happens. It is not hot and I do hear fans and make sure that it is elevated to keep it cool. You can't talk to anyway at hp, I want a new laptop. They can keep it, useless to my daughter who is a university student. She can't be doing papers etc with the computer shutting down randomly. She will lose her work. Thanks, so much for any input.

Okay,
Wefinally got around to calling Costco Concierge service (should be a sticker on your laptop if you bought it there), verified that we already did everything (see first post) he was going to suggest, however,
There was just one more thing to check after all:
Reboot and hit [F2] to get into another HP Utility. There is a battery check there, and that one told us
Primary - Replace (40)
So he had us hold while he contacted HP to begin a battery order for us - then he patched us thru to HP to complete the call. Of course, it would be free as still covered by warranty. Was painless, quick and best of all, that phone call was YESTERDAY mid-afternoon and guess what? We received the new battery before lunch today shipped from SC to ON. AWESOME!!!!!
I've had to call HP before about a mini and it was horrible foreign outsourced support - claimed to be in Canada but didn't know how to spell Ottawa or where it was... Going thru Coscto compared to that is night & day.

My laptop shuts down immediately when i unplug the charger

Okay so I got my macbook air laptop about six months ago, so it's relatively new. About a month ago the harddrive inside failed and i took it to the aple store and they replaced the harddrive free of charge since i was still under the year warranty. I lost all my data since i didn't back it up but it worked normally after that. Now, about a month later, I'm having this charging problem. My computer charges very very slowly when its plugged in (i think it charged about 7 percent over like 15 hours), and the second i unplug the charger, the computer shuts down. I tried looking around the internet for solutions and some people with the same problem say they have like a red or black x where the battery is, but nothing looks out of the ordinary on mine except for the fact that it charges so slowly. In all the time that I've had and used it it's only gone fully dead and shut off by itself a few times (what i mean is that, i almost never let it go completely uncharged, when it was low on battery i charged it instead of letting it die). Also, when i unplug the charger, right before my laptop shuts down, i can see that the battery percentage without the cord plugged in is 0 percent even though that makes no sense because when the charger is in it says 85 percent. The only thing i can think of that I've been doing differently on my computer recently is that two days ago i couldn't find the wall piece for my iphone charger so i charged it via the usb port in my computer a few times. I didn't think this would affect my computer though? This could be totally unrelated, but it's the only thing i can think of that's different than usual. Also, the computer works totally fine when the charger is plugged in. I've had this problem for a few days now and i think it's getting worse. When it first started, the computer would only shut down a few minutes after i unplugged the charger, but now it shuts down within seconds of the charger coming out. I'm very hesitant to open the computer up because I'm not the best with computers and I'm afraid I might mess something up inside. If it really is a problem with the battery and it has to be replaced, I guess that's okay because I'm still under warranty, but I'd prefer if i could fix this on my own. Thankyou so much for your help and all answers are appreciated

Simple, You have a hardware problem that only Apple can fix. So you need to take it back in to an Apple store and have it fixed by Apple. If it is still within it's one year warranty period it will be free.
If you khaven't bought the Apple care Extended Warranty, Applecare, then I suggest you do that before the standard one year warranty runs out. You can't buy it after that one year warranty runs out and to fix any Mac out of warranty is Very Expensive.

Laptop shuts down when trying to connect

Bought a WRT110, installed software, and everytime the router and the wi-fi on my laptop are turned on, the laptop shuts down and restarts. Anybody have this problem before?

I have the same problem. I just installed a new WRT160N on the desktop but my Toshiba M35x-S311 shuts down when I switch on the wireless connection. What's going on?

Mac book pro trys to shut down while downloading?

my mac book pro trys to shut down while im downloading for some reason..

Hi Monroeeugene,
I'm not sure if you mean shutting down or going to sleep ... but this article will explain how to change your sleep settings so your downloads don't get interrupted.
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Change your Mac's sleep settings
To conserve energy, all Macs have the ability to sleep. When you haven't used your Mac for a set amount of time, it enters a low-power mode until you wake it by pressing the keyboard, trackpad, or moving the mouse. Sleep doesn't turn off your computer; it merely puts it into an inactive state that consumes less power.
Open System Preferences
Choose View > Energy Saver.
Choose the Power Adapter or Battery tab. If you're using a desktop Mac (a Mac mini, iMac, or Mac Pro), the Power Adapter and Battery tabs do not appear.
Move the sliders for both the computer and display to change the times in which they go to sleep.
Select any other options you want, such as sleep and wake.
Hope this helps ...
- Judy

Laptop shuts down while loading up

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