Laptop Shuts Off During When Turned On
I have a HP Pavilion g7 1261nr that has recently run into some issues. Whenever I press the power button for it to start, it goes through its normal process, then it all of a sudden shuts off on its own. Sometimes it works with only the battery in or just the power cord in and without the battery. Other times its able to stay on with both the battery and the power cord in.
Hey PcMatic,
Welcome to the the HP Forums!
With the computer not staying powered on randomly, depending on the configuration of power. I would suggest following the steps in the document 'The Computer Restarts Unexpectedly (Windows 7)'. Please select the option for Windows restarts for no apparent reason, and follow through the steps.
Now I know that the document does not state your specific issue, but the steps are still important to do.
Please let me know the outcome of the troubleshooting steps.
I worked on behalf of HP
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ronicr76,
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The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
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http://support.apple.com/kb/HT1923
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iOS: How to back up
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