Laptop sound problem

Hello, I have  HP ENVY 14t-1100 CTO Beats Edition, unfortunately I connected speakers to the laptop and suddenly the laptop started giving weird sound, so i restarted the pc, then I came to know that the speakers are no more working Even I checked with headphones no use..with headphones i can hear some noise..do I have solution?  Currently I am in Munich, Germany, can I get some technical support? Thanks for your reply!

Hello mahii,
I'm sorry you are having trouble with the sound on your notebook.  Take a look at this document, which provides steps to take when having sound problems with external speakers and headsets.  If the first document doesn't help resolve your issue, take a look at this document, which may have a couple more things you can try.  Hopefully, you won't even need the 2nd document.
I was listening to one of my favorite bands when I pulled up your posts - SAGA.  Even though they are from Canada, they are very popular in Germany!  The specific show I was listening to, was performed in Westfalenhalle Dortmund.
Please let me know how it goes with the troubleshooting steps.
Good luck!
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    Hello DesertWildcat,
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    I understand that you are having and issue with your HP EliteBook 8460p's audio not working. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
    I hope this helps. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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