Laptop T61 DVD/CD drive problems

My TP T61 does not recoginze many DVDs or CD (Software, data and music CDs)
and it recognizes them a "blank" DVDs or CDs.
I purchased the laptop last December and it has Vista business Operating
System.
I think it is a hardware problem but I am not sure since VIsa has so many
problems.
I appreciate help

hbdamas, welcome to the forum,
The first thing I always do when I think an optical drive may be defective is to remove it and then re-seat it. Sometimes during transport they get "vibrated" loose, I've also seen this with hard drives. This may not be totally relevant in your case as it recognises the media as empty, it's worth a try as it is very little effort.
The second thing I do is to try to boot from the drive: Press F12 at start up and you will be presented with a boot menu, select the dvd drive with the cursor keys, open the drive and place a known bootable cd in it and hit the enter button. Keep an eye on the display in case you get a message saying "to start from cd press any key" in which case do exactly that. If it boots from the cd then the problem maybe system / software related, if it doesn't, give service a call as wjli2 suggested.
EDIT: grammar
Message Edited by andyP on 06-12-2008 09:01 PM
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Powerbook G4 12" 867mhz with dvd/cd drive problems - please help!

Hello all,
Just realized this thread should have been in this section. I put it in the using your powerbook section. Sorry for the double post. I just wanted it to be in the right section.
I have just inherited a powerbook g4 from a family member who is upgrading to a new machine. It has dvd/cd drive problems. I'm totally new to OSX and a notebook machine and need some assistance. I've been briefly scanning the forums here and noticed problems with these drives on the model computer. Is there a way to fix this with an install of older software? Here is the problem, if I insert a cd into the super drive it mounts on the desktop, and itunes will play it but it skips and sounds very distorted. I haven't tried a dvd but was told it doesn't even see the dvds on the desktop. Here are the know specs on the machine:
867mhz
640 mb ram
mac os x 10.5.1
boot rom version 4.5.5f4
the burner info: matshita dvd r uj-015
firmware version: docb
Thanks in advance!

Good Morning Mac,
According to your posted specs for the 12" G4PB you have the bare minimum requirements for Leopard. Even Tiger (10.4.11) should have 1GB RAM for decent performance (see my signature specs).
An easily installed 1GB RAM stick can be obtained at either of these reliable vendors:
http://eshop.macsales.com/ or http://www.crucial.com/
However, we are getting ahead of ourselves. Try the following in this order:
Repair Disk Permissions with /Applications/Utilities/Disk Utility/Repair DP, then do the following:
Run Repair HD from original CD or DVD install disk ........
Insert disk and re-start holding down the 'C' key until you see the spinning gear.
At Installer level...... DO NOT CONTINUE
At top left, use 'Utilities' Menu for Tiger or later and go 'Disk Utility'
Select your HD volume with Operating system on...
Select First Aid tab then select Repair Hard Disk button
If "RED" errors are repaired, run again, until none are reported then +run again+ just to be sure you are OK
Do NOT continue with the Installer... QUIT the Installer and return to the Finder ......... Eject the Disc
RESTART ..... Repair Disk Permissions .... AGAIN!
Try the above stuff first .... if that doesn't help, we will get into the "RESETS" steps next!
DIXIE

DVD super drive problem-does not eject

am facing strange problem with my DVD super drive. It does not eject when idle for some time and when its empty. I have a dual core Mac Pro with snow leapord OS. I have replaced it, updated the OS.. nothing fixes the issue.
it only ejects when I restart the mac pro.
Please help as it does not respond to eject key on keyboard also.
Thanx in advance.

If nothing else works for you, when you hear sound of drive trying to open after pressing keyboard eject button, strike the box of mac pro on both sides of the drawer with clenched fists.
I have been doing this for years.

CD/DVD Optical Drive problems

I've had lots of problems with my CD/DVD optical drive. Took it to the Genius Bar last month and had it replaced under warranty. Has worked fine with DVDs since. NOW, however, I have a CD in the drive -- stuck -- not registering on the desktop and inaccessible.
1) Any suggestions how to get it out? (Why not the good old days of Apple when a bent paper clip was the ultimate tool?) I've tried Shutting Down, Restarting, with and without Command key down. Nothing ejects it.
2) Any thoughts -- might it be the brand of CD or just a faulty mechanism?
I'd really appreciate any help!
Thanks, CLW

Depress the mouse button at startup and it should eject. If that doesn't work, post back for more suggestions.
 Cheers, Tom

CD-rw/DVD rom drive problem

I am using IBM T43 type 1871 laptop. The problem is with my CD drive. It automatically ejects out every time it wants to.
The same won't happen if I put some CD in the drive. But the CD won't play properly as the system shows the autoplay often and in "my computer " the drive is shown blank for some time and after the autoplay the CD name would be given...
Is it the problem with software or hardware???
Can it be solved if I buy a new DVD drive or use an external??
Now I've removed the drive in order to evade this problem...
Please help me???

Hello,
I am assuming your ThinkPad T43 has a DVD±RW disc drive. Is that correct?
If so, can it read stamped (manufactured) CDs and DVDs? If it can, than the problem may be with reading the recordable CDs or DVDs that you are using. If not, than the problem could be a software one (i.e., related to the operating system) or a hardware one.
If you have a bootable CD or DVD, try configuring the ThinkPad to first boot from the DVD drive, and then attempt to boot from the disc. If that works, than you are likely dealing with a software problem. If the ThinkPad doesn't recognize the disc even at bootup, then the problem is likely with the DVD drive and it will need to be replaced.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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DVD/CD Drive Problem: Works with DVDs, but won't Read CDs

As the title states, my laptop's CD drive will not read CDs (it is a satellite A205 by the way). The yellow light lights up, it makes noises as if it is trying to read the CD, but just doesn't do it. It won't show up as a CD being there when I look it up on "computer". On the other hand, when I put a DVD in, it works no problem. Anyone have any idea of what I could do? I've tried uninstalling the driver on device manager and restarting the computer, thus allowing it to reinstall it, and it didn't help. Any and all help is greatly appreciated!

Try cleaning out the drive with compressed air and/or a lens cleaning disk. This often times helps.
Next try booting to a Linux Live CD or some other Self Booting CD like Memtest. If it doesn't then you know for sure that the drive itself is defective as you are taking Windows out of the equation. If it does, then you know it's a Windows problem which will more than likely require restoring the system to it's factory out of box state using the Recovery DIsks to fix.
If the drive works with a Live CD then try going into device manager, uninstall the DVD drive, then reboot the system to have Windows automatically re-install it. This sometimes helps as well.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

MATSHITA DVD-R drive problems in my Black Macbook!!!

Hi all
I have been reading about alot of users having problems with various drives and I want to make sure I have done everything before I take it to get repaired.
Basically when I insert a DVD, i get a noise which sound like it reading the disk, then it stops and starts again. It does this three times then ejects the disk.
My optical drive details are:
MATSHITA DVD-R UJ-857E:
Firmware Revision: ZF1E
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds
Please can anyone help?
Thanks
Gopher.

These drives do wear out, but can be replaced. OWC sells a replacement drive and has good installation instructions <http://eshop.macsales.com/shop/superdrive/MacBook_13>. You will need some tools and a bit of patience, but you will end up with a new SuperDrive in your MacBook. The model that I have is identified as MATSHITA DVD-RAM UJ867PD, and it works fine with all Apple software as well as Toast.
bd

A50 DVD-RAM drive problem

Hi,
when I try to burn into 8x DVD-R, Nero tells it can burn only at 2x. It should normally 4x.
The drive is Mat****a DVD-RAM UJ-820S, FW version 1.0
I think the firmware update should solve this problem, but I cannot find it anywhere.
Adrian

Hi Ado,
Did you checked any other DVD-Rs for writing? There could also be a problem with the medium (meantime problem of every DVD Writer manufacturer).
Bye Rudi

DVD/CD drive problems

I really dont use my optical drive all that often, but i have never had any troubles with it until tonight. whats happening is while i was watching a dvd, the disc starts spinning and everything seems fine, the disk spins normally and isnt loud at all, then after about 5-10 minutes you can hear the disk noticeably making some rough noises, and can hear the disk slowing down, this continues until the disk comes to a complete stop, which in turn locks up the computer until i force quit the dvd player.
I've cleaned the disks, restarted the computer, tried other disks, but I'm still getting the same result. has anyone else experienced this problem, and is there anything i can do to fix it..
im willing to try anything, just want the problem fixed.

Try using a different disc brand. I noted that you said you "tried other discs." Unknown if same or different brand. Try cleaning the drive. Sometimes repairing permissions and restarting the computer helps.

Dvd disc drive problem

My disk drive was smashed during my travels home for the holidays and has a hard time taking a disc. The opening is slightly pushed in and there is a slight dent (smooshed in area)on the bottom of the laptop about an inch to an inch and a half from the edge. The disc's sound terrible and I stopped it but had a hard time getting disc out. Is there anyway to fix this inexpensively (college kid)? Where would I find a screwdriver to try and get the casing off to take a look at it? Thanks

If you take it to a macstore or any other servicepoint where they know how to work a macbook pro you can ask if they want to try and bend it back into proper working order, this should be enough to fix your issue.

Satellite M40 - DVD / CD Drive problems - reading as well as writing

My M40-704 has developed an annoying habit of not recognising some DVD disks, and also some CD. This is not related to the quality is very hard to track down what exactly is causing it. I have the TOSHIBA DVD-ROM SD R6112 drive. On another Tosh I have for work (a Tecra) I have an NEC drive which is working fine. I am perplexed and annoyed.
At present I can't read any blank or written to DVD/R is the most annoying issue.... Is this just a rubbish drive? Am I expecting too much? Yours confused

Hi
I have read on some websites that some 3rd burning applications or DVD copy locks could have a bad influence on reading and burning medias.
But this is a suggestion and not 100% sure if it's your case.
The other possibility is that you drive is dead and only the drive replacement will solve you issue.
Please compare check also your second topic:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=12481
PS: Don't post the same questions in several topics.
regards

CD-DVD ( Optical Drives ) Common Problems and Solutions

CD/DVD Common Problems…
Dear friends, I have noticed that many laptop users suffering from some common problems. cd/dvd ( Optical Drive ) problems are one of them.. so here I am trying to collect and make available solutions related to cd/dvd drives . Almost all solutions are already advised in previous posts but these are all are in one post. We all are here for sharing problems and solutions. I always appreciate all corrections and additions. In first look optical drive problems seems like hardware problem. These problems have hardware/software both possibility so I request to administrator, to make available this post in both ( hardware – software ) sections. I put only solution links to save forum’s valuable space.
CD-DVD drive called an OPTICAL DRIVE.
CD-DVD discs called A MEDIA
There are 2 possibilities for optical drives problems.
Widows based problems
Hardware based problems
First here are windows based few common problems
All windows based solutions are from Microsoft Corporation.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs - Windows XP...
Symptom:Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows V...
Symptom : You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1 or you install or uninstall applications that have a CD/DVD filter driver.
When you restart the computer, the CD drive or DVD drive no longer works as expected
Your CD or DVD drive cannot read or write media
Symptoms : Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or ...
Symptoms:
The disc label does not appear in Windows Explorer.
The contents of the disc do not appear in Windows Explorer.
When you insert the disc in the drive or when your computer tries to read the disc,the computer stops responding.
You cannot eject the disc from the drive.
The computer takes a long time to read the disc.
CD drive or DVD drive errors may cause unexpected program crash in Windows XP
Symptom : Error
"Program_name has caused and error and must be closed. We apologize for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve rogram_name. We will treat this report as confidential and anonymous. To see what data this error report contains, click here."
You cannot write to a DVD-RAM disc that is in a DVD-RAM/CD-RW combination drive
Symptom : "The disc in the drive is not a writable CD or it is full. Please insert a blank, writable CD into drive D:\, or insert a disc with enough free space to hold all the files you have selected for writing to CD. "
DVD-RW Drive Appears in My Computer as a DVD-R Drive
Symptom : "If your computer has a DVD-RW (digital video disc rewritable) optical drive, the DVD-RW icon may not appear in My Computer. Instead, your DVD-RW optical drive may appear as a DVD-R (digital video disc recordable) icon."
Windows XP does not recognize a DVD-RW disc
Symptom : When you insert a DVD-RW disc into the DVD drive of a Microsoft Windows XP-based computer, Windows XP does not recognize the disc. For example, you do not see any files on the disc.
You may also experience this problem with DVD-RW discs that have been formatted as VD-VR. Some consumer DVD recorders use the DVD-VR format.
CD-R drive or CD-RW drive is not recognized as a recordable device
Symptom : When you try to burn data to a CD-R or a CD-RW, you do not have the option to send data to the CD drive.
When you view the properties of the CD-R drive or the CD-RW drive, you notice that the Recording tab is not displayed in the CD Drive (drive_letter: ) Properties dialog box, where drive_letter is the letter of the CD-R drive or CD-RW drive.
Note To view the CD Drive (drive_letter: ) Properties dialog box, click Start, click My Computer, right-click the CD drive that you want, and then click Properties.
Additionally, you may receive the following error message:
There is no disc in the drive. Please insert a writable CD into drive.
CD-ROM Drive May Not Be Able to Read a UDF-Formatted Disc in Windows XP
Symptom : Your computer cannot read some or all files on CDs or DVDs that were recorded through the use of the Optical Storage Technology Association (OSTA) Universal Disk Format (UDF) file system standard. Symptoms may include:
The disc is not recognized at all and shows up as empty.
Error messages such as "The file or directory is corrupt and unreadable" appear when you try to access files in Windows Explorer.
Some portions of a DVD-video may not function correctly
How to troubleshoot issues that occur when you write data to a CD-R or CD-RW optical disc in Windows...
Symptoms :issues that occur if you write data to CD-R and CD-RW optical discs and how to troubleshoot issues with CD-R and CD-RW drives.
These are most common issues related to optical drivers.
Tomorrow will try to explain hardware possibilities.
All friends suggestions and correction are highly advisable..

I upgraded to W7 and everything works fine except two things.
I followed the
http://h30434.www3.hp.com/t5/Operating-systems-and-software/Windows7-Upgrade-Guide-for-dv6000-dv9000...
process and still have the problem DVD not under device manager
DVD spins when booting but after W7 splash screen no longer functions, it did work prior to upgrade.
I have seen many listed problems but no solution. my device is a TS-L632N and based on the most recent drivers i can find still not working. I looked in the registry and it is not listed under cdrom or
{4D36E965-E325-11CE-BFC1-08002BE10318}
there are no upper or lower filters

DVD/CD Drive not working on Satellite L55

I have a Satellite L55 laptop with DVD/CD drive that I've used successfully to burn CDs in the past. Yesterday, I tried to view a DVD given to me by a friend and all it did was click and nothing happened. No error message other than telling me there was no DVD in the drive.
This morning, I put in a CD and same thing happened. You can hear the drive whirr a bit but then there are little repeated clicking noises and nothing. iTunes told me to put in a blank CD (the CD shows as blank in other drives), and if I look at Windows Explorer, it tells me to put in a DVD.
I've taken a quick look at the driver and it tells me that everything is working properly. If I tell Windows (8.1) to update the driver, it tells me it's the latest driver.
As far as I know, nothing has happened physically to the drive, beyond being opened accidentally on occasion when moving the laptop since the open button just happens to be in the right position for that to happen when you lift up the laptop.
Any ideas as to what I can try to do to see if the drive is truly dead before attempting to replace it?
Thanks,
Marie

Always post your full model and operating system.
run the microsoft fix-it to correct the problem for you the page is here - http://support.microsoft.com/mats/cd_dvd_drive_problems/
Or here is the tool - http://go.microsoft.com/?linkid=9740811
Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD or DVD discs, when a drive is not found, not accessible or not connected.
Run now
Advanced-Download to run on a different or disconnected computer
Click Download below, then click Run or Open in your browser and follow the onscreen prompts to create the Fix it Portable folder
Then copy the Fix it Portable folder to the computer with the problem and run the Launch Fix it application
Download
What it fixes
Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
Runs on
Microsoft Windows Server 2003
Microsoft Windows Server 2003 R2
Microsoft Windows XP
Windows 7
Windows Server 2008
Windows Server 2008 R2
Windows Vista
Windows 8
Windows 8.1
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

DVD/CD drive is not seen by 6460DWU T61 and XP Professional system

Dear friends,
I have laptop 6460-DWU T61 with XP Professional.
I load systematically all new updates which I receive from Lenovo and one day I saw that my computer cannot see my DVD/CD drive. It disappeared from “My Computer”. I do not know when it was happened. Does Lenovo create problems for his users ?
When I load from “Control panel” “Add hardware Wizard” I saw yellow “!” at HL-DT-ST DVDRAM GSA-U10N and after clicking Next I saw message “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)”.
After I uninstalled the device using “Device Manager”, rebooted my laptop and installed it again. Nothing was changed. Again yellow “!” at HL-DT-ST DVDRAM GSA-U10N and my computer cannot see my DVD/CD drive.
I tried temporary find other solution and connect DVD/CD drive by USB port. And again problem. My computer cannot see the new drive, yellow “!” at HP DVD Writer 557r USB Device and the same message “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)”.
Great ! What can I do?!
My big request is how can I fix the problem? May I use the bellow solution?
I intend create the fixcd.reg file described by Mr.JohnWill at
http://forums.techguy.org/multimedia/528972-itunes-blocks-cd-rom-recognition.html
However I do not know in which directory set the file for sure.
Can somebody tell me, please?
I appreciate it in advance, thank you.

I'm not entirely sure what the OP's situation is, but this:
"They sold me it without CD to reinstall XP Windows. I do not have CD which I can use to reinstall my Windows. My computer is preinstalled with the MS Windows® XP OS, but is supplied with a MS® Windows Vista® OS. ... The Windows Vista recovery disc set provided with my computer cannot reinstall the Windows XP OS."
would seem to indicate that the machine was purchased with a Vista license and a pre-installed XP downgrade. That's how several machines that I was involved with (mine and friends') arrived.
They were shipped with Lenovo XP images installed - including the recovery partition and tools for XP - and a set of Vista factory media as well.
[edit] Small correction: my T400 had Vista installed and XP media in the box. The other T400 units had XP installed and Vista media in the box.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Help! My T61 suddenly no longer recognizes my DVD-RAM drive!

Today I tried to retrieve some photos from a DVD and then a CD placed into my T61s DVD RAM (Mat**bleep**a UJ-852 ATA) ... and the drive was not recognized by the system. It was not displayed in the "My Computer" listing. The drive powered up whenever I insert a disk, but nothing else happened.
The device properties box says:
"This device cannot start. (Code 10)
"Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
But when I check, the system replies came back that the proper driver was already installed ... and that there was nothing else out there that was a "solution".
What can solve this sudden problem?
Many thanks,
-- Mike in San Jose
Message Edited by almadenmike on 10-09-2008 11:12 AM
Solved!
Go to Solution.

Thanks! A variation of the latter seems to have worked and restored the DVD-RAM to proper working order:
1) Disable drive
2) Uninstall drive
3) Remove drive
4) Shutdown
5) Restart
6) Insert drive ... system recognized the drive, loaded the drivers and operation has been normal.
Thanks for the tip. (I had disabled and removed/inserted it before, with no success. But until reading your note, I did not have a shutdown/restart in between.)
-- Mike

Laptop T61 DVD/CD drive problems

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