Laptop thinks there is a headset plugged in so speakers do not work, win7.

DV7 Win7, no sound from speakers, thinks there is still a headset plugged in.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp5509​4.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

  • My laptop thinks there are headphones in at all times, such that the speakers won't work, how do I fix this?

    My laptop thinks there are headphones in at all times, such that the speakers won't work, how do I fix this?

    Thanks but that did not work. Details: when I don't have headphones plugged in, the volume won't go up or down and it also displays a circle with a line through it meaning it's not working. When I go to settings and look at my audio output, it only says headphones, even if no headphones are plugged in. I have tried inserting and removing headphones many times, also tried poking the inside of the headphone jack with a stripped Q-tip, and nothing works. Something inside the jack that senses headphones is not sensing the lack of headphones.

  • My laptop speakers are not working

    Hello,
    I am Using Lenovo Z50-70 Laptop, and my speakers were not working and i could hear sound only when i connect headphones but in playback not headphones driver was shown and still i could hear sound... i have checked show disable devices and show disconnected devices.
    anyways so what i did is Uninstalled the driver from device manager and it was rolled back to High Definition Audio Device , Now I can See my speaker driver and Headphone driver both in the playback section, And when i play sound it works on Laptop speakers and when i connect headphones it still plays on laptop speaker. To listen sound on headphones i have to manually change default device to headphones or speakers.
    I think its something with Audio Jack Is sending message t driver that headphones are connected when its not

    Hello @hifive11,
    I have read your post on how your notebook speakers are not working, but the headphones work fine, and I would be happy to assist you in this matter!
    The first step I recommend is to follow this document on No Sound from the Speakers (Windows 7). This should help to restore the sound to your speakers. 
    You can also enable the speakers on your computer as the default playback device. This can be done by following the steps below:
    1. Click the Start button
    2. Click Control Panel
    3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
    4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's headset device). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
    5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
    6. Test your speakers
    If the issue continues, I recommend returning your notebook to a previous restore point before the speakers stopped working. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 7).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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    Hi,
    Try the following.
    Download the IDT Audio installer on the link below and save it to your Downloads folder.
    http://ftp.hp.com/pub/softpaq/sp56001-56500/sp5646​0.exe
    When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
    When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if this has had any effect on the audio issue.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • My ipod speakers are not working unless I have my headphones plugged in?

    So I accidently dropped my ipod in the toilet:( i immediently turned it off and put it in a bag of rice. When i came to get it out of the bag i noticed that my speakers were not working and when i turn up the volume it says i have my headphones in, and when i plug my headphones in the speakers work fine. I found out that there was some rice lodged in the headphone jack but i got it out with a needle and my ipod still thanks the headphones are in? I dont know what else to do, Please Help!!

    Have you tried the standard fixes to rule out a software problem:
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    FIX for iPod Touch Home Button: Apple Support Communities
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    This question was solved.
    View Solution.

    Hello @hifive11,
    I have read your post on how your notebook speakers are not working, but the headphones work fine, and I would be happy to assist you in this matter!
    The first step I recommend is to follow this document on No Sound from the Speakers (Windows 7). This should help to restore the sound to your speakers. 
    You can also enable the speakers on your computer as the default playback device. This can be done by following the steps below:
    1. Click the Start button
    2. Click Control Panel
    3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
    4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's headset device). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
    5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
    6. Test your speakers
    If the issue continues, I recommend returning your notebook to a previous restore point before the speakers stopped working. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 7).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Why docking cradle with headset jack for apple iphone 5s not working with iPhone 5s headset

    why docking cradle with headset jack for apple iphone 5s not working with iPhone 5s headset.

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  • My hP LAPTOP speakers are not working what can i do?

    my hP LAPTOP speakers are not working what can i do?

    Hi,
    Please use the following instructions to check and fix:
       http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
    Good luck.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Hi
    I have an HP Pavilion 15-n015ee laptop. My speakers don't work but my headphones work, do i need a sound driver?
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    Hi,
    Please try this first to enable Speakers in Playback devices as follows:
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    2. Select Playback devices
    3. Right click Speakers
    4. Enable it and set as Default
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    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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