Laptop touchpad, keyboard, external mouse problem

I have an HP Pavilion dv6-6c35dx laptop.
It is running Windows 7 Ultimate 64 bit OS.
I have been using my latop for college work and a little gaming since I got over a year ago. I haven't had any problems with it up until now. During that time I have been using a Logitech G700 external mouse instead of the touchpad (which has worked the whole time). Literally out of no where my external mouse kind of stopped working. The pointer icon would move across the screen but I could not click on anything. During this time, the touchpad would sometimes work, and other times not work in much the same way as the external mouse. Also too, the keyboard wouldn't work at all. All the drivers were installed and up to date. I decided to do a reformat as I was due for one anyway but I wanted to save all my data first. I tried using a Knoppix boot CD to do this but for whatever reason it wouldn't load, stating that it couldn't find/access the filesystem. Safe mode worked and I was able to save my data, miracuously with the touchpad. I performed a reformat and installed all the drivers and returned my notebook to its factor settings. I reinstalled my G700 software and it worked for about the first 5 minutes, then I was back to square one. I'm not sure what to do at this point.

A404error,
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Bluetooth keyboard and mouse problems

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Hi all,
I've been playing around with a "clean" solution to disabling the Synaptics touchpad on my laptop - when I connected a USB external mouse OR when the USB mouse is already connected at boot...
I have a very hacked together solution... First for info the stock "mouse" devices on laptop...
lrwxrwxrwx 1 root root 0 26.09.2013 12:38 mouse0 -> ../../devices/virtual/input/input6/mouse0/
lrwxrwxrwx 1 root root 0 26.09.2013 12:38 mouse1 -> ../../devices/platform/i8042/serio4/input/input14/mouse1/
FYI MCE IR Keyboard/Mouse (ite-cir) and Synaptics touchpad respectively.
So I have a simple script...
#! /bin/bash
username=$(users | gawk '{print $1}')
export DISPLAY=":0"
export XAUTHORITY="/home/${username}/.Xauthority"
if $(lsusb -v | grep -q Mouse); then
synclient TouchpadOff=1
else
synclient TouchpadOff=0
fi
exit 0
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ACTION=="add", SUBSYSTEM=="input", KERNEL=="mouse[0-9]", ENV{ID_CLASS}="mouse", PROGRAM="/root/Scripts/mouse_detect.sh"
ACTION=="remove", SUBSYSTEM=="input", KERNEL=="mouse[0-9]", ENV{ID_CLASS}="mouse", PROGRAM="/root/Scripts/mouse_detect.sh"
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[Unit]
Description=Mouse Detect (on Desktop Environment startup)
After=display-manager.service
Requires=display-manager.service
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Restart=always
ExecStart=/root/Scripts/mouse_detect.sh
[Install]
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Thanks
Bob
Last edited by bobwya (2013-09-26 14:25:52)

Zamajalo wrote:What about using one simple udev rule? Manual can be found here
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Bob

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Message was edited by: roguemodron

Can't disable touchpad when external mouse connected

Hey guys,
OS: Win7 64Bit
Product : b0p18pa#ab4
Model: dv6-7007tx
The only way i've figured out a way to disable the touchpad is to uninstall the PS/2 compatible mouse in device manager. (which requires a restart) to come into effect and is reinstalled after the next restart afterwards.
the touchpad is SO sensitive it makes it extremely aggrivating to type as i keep tapping the pad with my palms.
any insight would be fantastic.
cheers guys.

Hi,
Please try:
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   Tick Disable internal pointing device when .....
   Click Apply
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Restart computer.
I hope someone still find this helpful.

Kernel panics with external mouse in clamshell mode

Have had more than 6 kernel panics; usually after waking; always in clamshell mode when using a Logitech wireless mouse (with or w/o software loaded) or Kensington USB trackball (with driver loaded but not worth using w/o driver). Does not happen with Apple USB mouse. Does not happen in laptop mode -- haven't tried laptop mode w/external mouse. Always on work Ethernet when in clamshell mode.
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Have removed Logitech “LCC” file from user/library/application enhancers.
Have experienced panics w/a variety of apps open/active, including just Safari.
Any help greatly appreciated.
Here are panic logs:
==
panic(cpu 1 caller 0x003BDEB0): OSObject::refcount: Attempting to retain a freed object
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x362f3bb8 : 0x128d08 (0x3cb134 0x362f3bdc 0x131de5 0x0)
0x362f3bf8 : 0x3bdeb0 (0x3f0f9c 0x3f0f78 0x50efa04 0x4d609c0)
0x362f3c18 : 0x3c0d3b (0x4b62740 0x4ae958 0x28 0x3c09c4)
0x362f3c48 : 0x3c0e94 (0x4fd91c0 0x4d609c0 0x0 0x3c10ef)
0x362f3c68 : 0x3c188a (0x4d609c0 0x0 0x0 0x0)
0x362f3ca8 : 0x3c18f7 (0x4d609c0 0x4fd92c0 0x4fe32c0 0x1628d8)
0x362f3ce8 : 0x38663c (0x4d41800 0x0 0x362f3d28 0x3c1002)
0x362f3d08 : 0x389e5b (0x4d28480 0x4fe3040 0x0 0x4d28480)
0x362f3d28 : 0x3b1448 (0x4d28480 0x4fe3040 0x362f3d58 0x3bdfd9)
0x362f3d78 : 0x188511 (0x4d28480 0x52d89b4 0x52d89c8 0x11cc32)
0x362f3db8 : 0x12b4c3 (0x54b61b4 0x52d8998 0x0 0x0)
0x362f3df8 : 0x124b17 (0x54b6100 0x0 0x18 0x362f3edc)
0x362f3f08 : 0x195a42 (0x362f3f44 0x0 0x0 0x0)
0x362f3fc8 : 0x19b21e (0x55283e0 0x0 0x19e0b5 0x55283e0) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb0220508
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
==
panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00e7d000, CR4: 0x000006e0
EAX: 0x0501cb40, EBX: 0x00000018, ECX: 0x004ae958, EDX: 0x050137a0
CR2: 0x00000000, EBP: 0x36473c48, ESI: 0x00000003, EDI: 0x06b5b7c0
EFL: 0x00010202, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x36473a18 : 0x128d08 (0x3cb134 0x36473a3c 0x131de5 0x0)
0x36473a58 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
0x36473b68 : 0x19ada4 (0x36473b80 0x206 0x36473bd8 0x1416ad)
0x36473c48 : 0x3c0e94 (0x6b5b7c0 0x4d8ab00 0x0 0x3c10ef)
0x36473c68 : 0x3c188a (0x4d8ab00 0x0 0x0 0x0)
0x36473ca8 : 0x3c18f7 (0x4d8ab00 0x6b5b940 0x6a21080 0x1628d8)
0x36473ce8 : 0x38663c (0x4d659c0 0x0 0x36473d28 0x3c1002)
0x36473d08 : 0x389e5b (0x4d44200 0x6b40100 0x0 0x4d44200)
0x36473d28 : 0x3b1448 (0x4d44200 0x6b40100 0x36473d58 0x3bdfd9)
0x36473d78 : 0x188511 (0x4d44200 0x53e7cb4 0x53e7cc8 0x11cc32)
0x36473db8 : 0x12b4c3 (0x5d579b4 0x53e7c98 0x0 0x0)
0x36473df8 : 0x124b17 (0x5d57900 0x0 0x18 0x36473edc)
0x36473f08 : 0x195a42 (0x36473f44 0x0 0x0 0x0)
0x36473fc8 : 0x19b21e (0x553c820 0x0 0x19e0b5 0x553c820) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb02203c8
==
panic(cpu 1 caller 0x001A429B): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00eac000, CR4: 0x000006e0
EAX: 0x05f522c0, EBX: 0x00000010, ECX: 0x004ae958, EDX: 0x05f522a0
CR2: 0x00000000, EBP: 0x364cbc48, ESI: 0x00000002, EDI: 0x05f7a040
EFL: 0x00010202, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x364cba18 : 0x128d08 (0x3cb134 0x364cba3c 0x131de5 0x0)
0x364cba58 : 0x1a429b (0x3d0e4c 0x1 0xe 0x3d0670)
0x364cbb68 : 0x19ada4 (0x364cbb80 0x202 0x364cbbd8 0x1416ad)
0x364cbc48 : 0x3c0e94 (0x5f7a040 0x4e040c0 0x0 0x3c10ef)
0x364cbc68 : 0x3c188a (0x4e040c0 0x0 0x0 0x0)
0x364cbca8 : 0x3c18f7 (0x4e040c0 0x5f9ffc0 0x5f9fcc0 0x1628d8)
0x364cbce8 : 0x38663c (0x4dfef40 0x0 0x364cbd28 0x3c1002)
0x364cbd08 : 0x389e5b (0x4dd4400 0x5f9fb00 0x0 0x4dd4400)
0x364cbd28 : 0x3b1448 (0x4dd4400 0x5f9fb00 0x364cbd58 0x3bdfd9)
0x364cbd78 : 0x188511 (0x4dd4400 0x56f88b4 0x56f88c8 0x11cc32)
0x364cbdb8 : 0x12b4c3 (0x51c6cb4 0x56f8898 0x0 0x0)
0x364cbdf8 : 0x124b17 (0x51c6c00 0x0 0x18 0x364cbedc)
0x364cbf08 : 0x195a42 (0x364cbf44 0x0 0x0 0x0)
0x364cbfc8 : 0x19b21e (0x55adea0 0x0 0x19e0b5 0x4c7bd08) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb011e3e8
==
panic(cpu 0 caller 0x00194914): pmap no pv_e's
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x3647bd28 : 0x128d08 (0x3cb134 0x3647bd4c 0x131de5 0x0)
0x3647bd68 : 0x194914 (0x3ce7d4 0x90cd3000 0x0 0x0)
0x3647bdf8 : 0x160ab6 (0x536c488 0x90cd3000 0x0 0xe2f9)
0x3647bf48 : 0x1a450e (0x13e0ce4 0x90cd3000 0x0 0x5)
0x3647bfc8 : 0x19acd4 (0x557cae0 0x0 0x19e0b5 0x4c8e4c0) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbffff8b8
==
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x0000002b, CR3: 0x00eae000, CR4: 0x000006e0
EAX: 0x05230e40, EBX: 0x00000020, ECX: 0x004b0958, EDX: 0xffffffff
CR2: 0x0000002b, EBP: 0x364abc48, ESI: 0x00000004, EDI: 0x0526dc40
EFL: 0x00010202, EIP: 0x003c1ca8, CS: 0x00000008, DS: 0x019e0010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x364aba28 : 0x128d08 (0x3cc0a4 0x364aba4c 0x131de5 0x0)
0x364aba68 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x364abb78 : 0x19aeb4 (0x364abb90 0x1 0x364abb98 0x28)
0x364abc48 : 0x3c1e04 (0x526dc40 0x4f98200 0x0 0x3c205f)
0x364abc68 : 0x3c27fa (0x4f98200 0x0 0x0 0x0)
0x364abca8 : 0x3c2867 (0x4f98200 0x52e0080 0x5267c40 0x1628d8)
0x364abce8 : 0x38759c (0x4f92f40 0x0 0x364abd28 0x3c1f72)
0x364abd08 : 0x38adbb (0x4f91f80 0x5237440 0x0 0x4f91f80)
0x364abd28 : 0x3b23a8 (0x4f91f80 0x5237440 0x364abd58 0x3bef49)
0x364abd78 : 0x188511 (0x4f91f80 0x5a074b4 0x5a074c8 0x11cc32)
0x364abdb8 : 0x12b4c3 (0x5a070b4 0x5a07498 0x0 0x0)
0x364abdf8 : 0x124b17 (0x5a07000 0x0 0x18 0x364abedc)
0x364abf08 : 0x195a42 (0x364abf44 0x0 0x0 0x0)
0x364abfc8 : 0x19b32e (0x570c6c0 0x0 0x19e0b5 0x5332828) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb011e3e8
==
NOTE: This last one occurred with Kensington USB Trackball mouse and MouseWorks installed, after working successfully most of the day. Previous kernel panics were w/Logitech wireless mouse.
==
panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x00000028, CR3: 0x0195d000, CR4: 0x000006e0
EAX: 0x0000001c, EBX: 0x05811020, ECX: 0x004b0958, EDX: 0x00417e60
CR2: 0x00000028, EBP: 0x370dbb28, ESI: 0x00000008, EDI: 0x004b0958
EFL: 0x00010206, EIP: 0x00390660, CS: 0x00000008, DS: 0x02490010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x370db8f8 : 0x128d08 (0x3cc0a4 0x370db91c 0x131de5 0x0)
0x370db938 : 0x1a4a55 (0x3d24b8 0x1 0xe 0x3d1cdc)
0x370dba48 : 0x19aeb4 (0x370dba60 0x780 0x0 0x200ab)
0x370dbb28 : 0x3c1cab (0x5811020 0x4b0958 0x120 0x3c1934)
0x370dbb58 : 0x3c1e04 (0x6093600 0x5d27c00 0x24 0x19a216)
0x370dbb78 : 0x387604 (0x5d27c00 0x24 0x370dbbb8 0x6c9dfc0)
0x370dbb98 : 0x38bfd4 (0x5d20c00 0x57be1e0 0x370dbbd8 0x3c3913)
0x370dbbf8 : 0x38aed3 (0x5d20c00 0x6d11f40 0x0 0x6048a00)
0x370dbc38 : 0x38b280 (0x6d11f40 0x4 0x0 0x6d0d040)
0x370dbc78 : 0x38b2dd (0x57c0de0 0x6d11f40 0x3b0bba 0x6d0d040)
0x370dbca8 : 0x38b331 (0x57c0de0 0x6d11f40 0x3b0bba 0x6d0d040)
0x370dbce8 : 0x3b1bce (0x57c0de0 0x6d11f40 0x3b0bba 0x6d0d040)
0x370dbd38 : 0x18c2fa (0x576d728 0x63c3094 0x63c30b0 0x6b967f8)
0x370dbdb8 : 0x12b4c3 (0x63c305c 0x657c7a4 0x370dbdf8 0x11e042)
0x370dbdf8 : 0x124b17 (0x63c3000 0x5768600 0x6816f48 0x0)
0x370dbf08 : 0x195a42 (0x370dbf44 0x0 0x0 0x0) Backtrace continues...

Greetings.
I'm having the same problem as Beanfield. I'm using a MX620 Logitech Wireless Laser Mouse, and it produces several problems under Mac OS X 10.4.10. The micro receiver is plugged to the rear of my iMac Intel Dual Core and altough I've switched it to the USB ports of my Apple Keyboard it still happens.The Kernel Panics (with the Grey Screen of Death) happen mostly when the mouse awakes the computer. Very often, when right clicking or single clicking items, the menus appear and disappear. Dragging items becomes impossible and even after restarting the iMac the problem persists.
It also interfers with the keyboard: sometimes the cursor blinks when moving and when I press any key on the keyboard, it resumes its normal activity. Recently I've added 1 G of RAM, but I've excluded it from the problem since it worked normaly with my now defunt Mighty Mouse. Also, I bought a 500 G Lacie external drive that works very well.
I'm getting very frustrated since this problems began only a few weeks after my purchases, which took in account full compatibility with my system. All drivers are correctly installed so...what's happening?
Best Regards
Pedro

How can i automatically turn touchpad off when mouse is connected

The "Disable touchpad when external mouse is connected" button is not on my Settings menu for the touchpad.
Solved!
Go to Solution.

could you please try this?
http://www.riverscapewebstudios.com/2012/03/using-registry-to-disable-synaptics-touchpad-when-mouse-...

I've connected my macbook pro (os 10.6.8) to an external display, but it will not go into clam shell mode! When I close the lid the laptop goes to sleep, and I am unable to wake it using the external keyboard or mouse.

A rundown of what I've tried:
Adjusting energy settings to try to prevent sleep
Pluging the USB keyboard and wacom tablet directly into the laptop (as opposed to a usb hub)
My laptop's power cable is connected
My display (a Vizio TV) is recognized in the System Preferences panel
I'd been using this TV for about a year with my older Macbook Pro (OS 10.5.8), though using a different wireless keyboard and mouse
***Update: The issue seems to lie with the keyboard and wacom tablet. I am trying to use a wireless Case Logic keyboard (with dongal) and wired wacom tablet to wake the Macbook Pro in clamshell mode. To experiment, I tried using my Logitech wireless keyboard & mouse set (also dongal) that I had been using before and it wakes the computer without any problems! However, I really need to be able to use my wacom tablet. If I switch to the tablet after waking the computer using the Logitech keyboard & mouse it works, but once the computer sleeps it won't work anymore. I could keep switching back and forth I suppose, but it's sort of a pain. There has to be an easier way! Any ideas why the wired wacom tablet is unable to wake the computer in clamshell mode?
Thanks!

So your keyboard or mouse won't wake the Mac when you close the lid correct? Try resetting the SMC and pram
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

TS3048 My early 2009 Mac Pro does not connect via bluetooth to my sound bar or bluetooth mini speakers. Both my wireless keyboard and mouse have no problems connecting. What do I need to do to connect to external bluetooth devices?

My early 2009 Mac Pro does not connect via bluetooth to my sound bar or bluetooth mini speakers. Both my wireless keyboard and mouse have no problems connecting. What do I need to do to connect to external bluetooth devices?

I would always have a wired keyboard and mouse on hand (need not be expensive ... any cheap wired devices will work). "Emergency recovery" procedures can activate features in random order, so the opportunity to select a recovery partition may pass before the wireless devices are recognized.
That will let you select the "turn on Bluetooth" icon.

External Mouse and Keyboard Stop Working When X220 is Docked and Screen is Closed

I have an X220 with a docking station, external monitor and external keyboard/mouse. When I start the laptop from a cold boot and it's docked, my external mouse and keyboard work fine with the screen open or closed.
If I undock and redock with the screen closed, the external keyboard doesn't work and the mouse cursor moves, but the mouse buttons don't do anything. If I open the screen, then the keyboard and mouse work fine.
I've swapped the keyboard and mouse and still have the same problem, so it's not the kb/mouse. This is a brand new X220 and the issue has been occurring since it was purchased.
Any thoughts?

hey mhambalek,
hard to say what's going on, though i would recommend heading to http://support.lenovo.com , do a full update of your unit.
also, if the external keyboard & mouse & monitotor is connected to your unit without the docking station, does the same thing happen?
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Hp 2000 laptop touchpad mouse will not work

I have had this laptop approx a year and no problems. The other day I went to log online and the mouse worked to get to the icon but after that it freezes. I have reset my computer several times and ran my anti virus but I keep getting the same result. I have used this computer maybe 20 times since I have had it. Please help me. Also there is an orange light on that is next to the touch pad that stays on, that is new.

Hi there ,
Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have looked into the issue you are having with your touchpad mouse. Have you tried plugging in an external mouse? First thing I want to address is the orange LED that is next to the touchpad. The orange LED indicated on the touchpad has been turned off. You can turn it back on by double tapping the corner of the touchpad where the LED is (usually top left corner). Here is a document that has some troubleshooting steps, shows you the LED area, and how to turn it on/off. To test if it is hardware or software please follow these steps below: Boot into safe mode by tapping F8 at start up, and see if you are still having the problem. This should tell us if it’s the hardware or software. After a while in safe mode if you don't have the problem open command prompt and run the following command SFC /scannow. This should correct any software errors. Here is a link to get to command prompt. Please re-post with the results of these troubleshooting steps and your Model Number (How Do I Find My Model Number or Product Number?) Thanks!

Laptop touchpad, keyboard, external mouse problem

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