Laptop Touchscreen does not function Windows 7 64 bit

I have owned several HP laptops over the years yet find HP's lack of support very troubling.
I purchased this laptop brand new in April 2014 and when I called HP Support the tech told me the warranty is expired!
I am currently very frustrated with the touchscreen and the outcome of this issue will make or break my future HP Purchases so I hope this can be resolved without great frustration.
I own an HP Pavilion Touch 14 Notebook PC Model #14-n028La and it came preinstalled with Windows 8. LIke most of the world I hate Windows 8 so I installed Windows 7 Home Premium 64 Bit. Everything worked without an issue EXCEPT for the Touchscreen. At the time there was a help forum article that explained what the issue was and which drivers were needed to resolve the Touchscreen issue and it worked perfectly. I can no longer find that HP Help Article and have recently re-installed Windows 7 64 bit. I have once again lost all Touch Screen functionality.
I need to know how to make the touchscreen work in Windows 7 Home Premium 64 Bit.

@Cleariati ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
I work for HP. However I speak only for myself, not for HP nor anyone else

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Hi Experts,
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GGSCI (msheth-work) 18> versions
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GGSCI (hostname) 19> DBLOGIN USERID ggs_owner, PASSWORD ggs_owner
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Your explaination and help will be highly appreciated.
Regards,
Mitul Sheth
Edited by: 954634 on Aug 23, 2012 11:46 AM

Thanks all of you to responding to my post, although I have bad news that I tried everything but it did not work. let me show you what all I have done:
1) Adding windows services for manager
GGSCI (msheth-work) 4> edit params ./globals
MGRSERVNAME MGR1
GGSCI (msheth-work) 5> exit
c:\gg1>install addservice addevents
Oracle GoldenGate messages installed successfully.
Service 'MGR1' created.
Install program terminated normally.
When I try to start manager service either from GGSCI or from services.msc it gives same login error as mentioned earlier in the post.
2) Using tnsnames while login into database:
GGSCI (msheth-work) 1> edit params mgr
PORT 7809
USERID ggs_owner@gg1, PASSWORD ggs_owner
PURGEOLDEXTRACTS C:\gg1\dirdat\ex, USECHECKPOINTS
Just to make sure username and password is fine I login into database using GGSCI command prompt as follows:
GGSCI (msheth-work) 4> dblogin userid ggs_owner@gg1, password ggs_owner
Successfully logged into database.
Hence, after making sure on all your suggestion I could not get it started and still situation is the same. I would need manager login into database becuase I have implemented DDL replication.
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Karl
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Laptop Touchscreen does not function Windows 7 64 bit

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