Laptop will charge and turn on, but the screen is white, how can i fix this?
can anyone help me????? my macbook pro will turn on and charge, but i can not get to the blue screen, all my laptop does is turn on and a gray screen comes up with the apple in the middle and a circle at the bottom of the page, but that is all it does. can someone please help me?
Hi k,
Try a Safe Boot:
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/HT1564
Gray screen at startup:
http://support.apple.com/kb/TS2570
Similar Messages
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All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?
Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?
Music>Songs>Select song>Swipe from left to right to delete.
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My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?
Didn't work but thx
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[email protected]
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Since updating to iOS7, my iPhone 4s is not connecting to Wifi. I'm not even able to try and turn it on through my settings. How can I fix this?
I'm not sure if this applys but when people updated to iOS 6 they encountered a issue that was the same as yours their wifi was grated out but the could see the toggle
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Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?
See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
My phone will only charge when completely dead. When charging it turns on as usual, however it discontinues its charge when the screen comes on. It won't charge again until it dies from 1% how do I fix this fast. I need my phone daily for work.
If changing out the charging unit and the cable doesn't work, bring the phone to Apple for evaluation
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HT1267 i put ear phones in my iphone and its stuck on the head set mode how can i fix this
my phone is stuck on head set mode how can i fix this
Hello Edward
Follow the prompts on your iPhone and you will get either at your home screen like normal or get to a point of restoring from back up. The article below will give step by step for restoring from back up.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I believe that my wife disconnected the iPod nano (2nd Gen.) improperly and now the screen has a whole bunch of lines. I can see the screens moving when I move to the next screen. But it's just lines. Any help would be greatly appreciated.
well unfortunatley your warranty is over so the device is not covered, BUT sounds like you have interupting signals being sent from a stuck home button constantly being pressed and maybe even a digitizer problem (the touch screen). You can try to restore your ipod to your computer to see if it might be some kind of software related issue. Just restore to the last sync you have on iTunes. But FIRST...I would try to Reset your ipod.
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I plugged my Ipod touch into my Dell laptop and went to Itunes. Itunes told me I should down load an upgrade, so I did. Itunes said the down load would take two hours. I started the down load, but after two + hours (&longer) , after several starts and stops the down load never completed.
I recently got a (fake anti virus) virus and it damaged my computer. I got it fixed and reinstalled the software and it appears to be working correctly. Could this be the part of the problem ?
Would it help if I reloaded the Itunes (off an external HD) or downloaded it again from Itunes ?
ThanksI doubt it. For my updates, it has typically taken me many tries/retries. Like for you, the download would stop. and I would have to restart from the beginning. If you get a network timed out error try disabling the security software on your computer.
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We were given this iPod touch from a friend. Here is what I have done so far. Reset it back to factor settings. Added my music. Set up the wifi through my home internet. And it keeps telling me that it cannot connect to iTunes. Don't know what else to do. Have tried to look on this community for answers and haven't found ones that I haven't tried yet. I did see somewhere where there was an update for the iPod touch. It was 4.95 on the iTunes store. Wondered if that might help. Don't want to pay for something that won't work. Thanks!
I would update. You need the update for apps.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage -
I dropped my iPhone 5c and it wont turn on but its constantly vibrating. I have tried holding the home and lock screen for a long time but nothing has happened. How can I fix this?
You make an appointment at the genius bar of your local Apple Store and get it serviced/replaced. You broke it. If you can't even force a reboot, there's nothing much more you can do.
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I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?
Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling -
Out of nowhere my daughter, who uses a Samsung Galaxy Victory phone is no longer receiving my text messages but I get hers. How can I fix this. I have a 4S and have updated to the ios 7.0.4.
http://support.apple.com/kb/ts2755
if the link provided doesn't help, then you will need to contact your phone carrier as SMS is a carrier feature. -
I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
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