Laptop will not allow access to iTunes store
On my home network (windows), I get error code 3212 whenever I try to access iTunes store - says I'm not connected to internet but I am. Tells me to connect and try again. It's stuck there ! Can I just download itunes again?
Hi hinge,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
- Brenden
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Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
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**** Device Connectivity Tests ****
iPodService 10.4.1.10 (x64) is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
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HT201413 With no firewall iTunes 10.7 STILL will not connect to the iTunes Store.
With no firewall iTunes 10.7 STILL will not connect to the iTunes Store.
Is there anyway to disable the function.
It also seems to be preventing me from syncing with my iPhone 4S becuase of the constant need it has to "access" the store.Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
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Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
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I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
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After reading the whole post, I still don't capture the exact error message or code from it when you failed to install Office 2013.
The only clue is that "bootstrap loader error" ...
It seems that you want to upgrade Office 2007 to new Office 2013, by default, we could complete the uninstall previous Office version and install the new Office in the installation wizard.
At this point, if you get the install source through CD or other media. I recommand that we copy/paste the installation to local drive. Then turn off all of anti-virus and firewall, begin to setup in
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TS1368 My PC will not connect to the iTunes store
My PC will not connect to the iTunes store, I have no problem with my iPhone or iPad. But with the PC all I get is the icon showing it trying to connect, but never successfuly. I have the latest iTunes software and no problem with my internet connection or any other websites. This is particularly annoying as I cannot purchase direct from the store on my PC or transfer any pruchases made on my iPhone or iPad to the other device
When I click on the store it just never opens, I do not receive any message. I try to "refresh the page" and nothing. While having the store selected I go to "help" and check for updates and i get a message; "The iTunes updatte server could not be contacted" and it prompts me to check my internet connection which is fine. None of the items under the "Store" respond with anything.
I ran a iTunes Diagnostics/ Under "Which Tests do you want to run" I check only "Network Connections" and the results that I receive is...
Network connectivity:
Network interfaces, verified
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Internet connection, verified
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TS1717 ipod touch will not connect to the itunes store
can some one tell my why the ipod touch will not connect to the itunes store - just says it can not connect.
Hello, rumisha.
Here is an article that will help you troubleshoot the connection to the iTunes store you are experiencing on your iPod Touch. Scroll to the section labeled Troubleshooting on an iPhone, iPad, or iPod touch. Attempt to connect to another wifi network to see if the issue persists as this could be the cause.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Also, check the date and time. I have attached a screen shot as this could cause an issue if not set correctly.
Cheers,
Jason H. -
How to De-authorize an older PC running Windows 2000 PC with iTunes 7? My itunes will not connect with the iTunes store to all the deauth request.
The "Deauthorize All" command is only available if iTunes thinks you are currently using 5 authorizations.
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I have tried uninstalling and re-installing iTunes and my pc still will not connect with the iTunes Store. I have tried just about every suggestion on the web to no avail, please help.
When I click on the store it just never opens, I do not receive any message. I try to "refresh the page" and nothing. While having the store selected I go to "help" and check for updates and i get a message; "The iTunes updatte server could not be contacted" and it prompts me to check my internet connection which is fine. None of the items under the "Store" respond with anything.
I ran a iTunes Diagnostics/ Under "Which Tests do you want to run" I check only "Network Connections" and the results that I receive is...
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In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
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Faded listings will not allow access whay ?
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Any help very grateful
Katie.Thanks for the response and when I reread my initial post.............. Trying to do this in between students...
Setup is
ADSL modem to Time Capsule which is dispersing the Wifi.
Connecting via ethernet cable directly to modem will allow access to all sites. Connecting via ethernet directly to Time Capsule will get the same results. My conclusion is that it is probably not a modem issue, nor is it a time capsule issue, but a wifi issue as it leaves the time capsule.
I believe I have the latest firmware for the time capsule, but will check again when I get home. Access cannot be gained from iMac, iPhone, iPad, Macbook. When I am at school, I have access from Macbook and iPad 2 and iPhone 4.
Thanks,
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ITunes will not connect to the iTunes store
Ever since I installed the new iTunes on my laptop I get an error message. "iTunes could not connect to the iTunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again."
I have an internet connection with my laptop as I am posting this message from it. I don't know if there is a setting in the new itunes or what. Any help would be great.
ThanksThis is what it shows me after running diagnostics and i dont know what else to do??
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
GATEWAY T3408
iTunes 8.0.1.11
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.1.13
Bonjour 1.0.5.11
iTunes Serial Number E2D4FF220A8DF73B
Current user is an administrator.
The current local date and time is 2008-11-24 13:51:43.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82865G Graphics Controller
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {DF492986-A13D-4EF5-92AC-70882A0EA0A8}
Description: Airlink101 SuperG Wireless Adapter - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Nov 24 13:05:38 2008
Lease Expires: Tue Nov 25 09:27:53 2008
DNS Servers: 192.168.1.1
192.168.1.1
Adapter Name: {96F1FB67-CF5C-4482-B60F-0E00B41CE590}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Tue Nov 25 09:27:53 2008
Lease Expires: Tue Nov 25 09:27:53 2008
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection was refused.
Last successful store access was 2008-06-25 00:30:43.
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