Laptop will not boot past the grey screen bootup screen

Hi,
I have started up my machine today and its displaying the grey screen and is not booting any futher.
The machine is only 2 Months old, its a :
2.8GHz Intel Core i7
8GB 1066MHz DDR3 SDRAM - 2X4GB
512GB SATA HDD
SuperDrive 8x (DVD±R DL/DVD±RW/CD-RW)
MacBook Pro 17-inch Hi-Resolution Antiglare Widescreen Display
Any ideas?, It was fine yesterday now nothing
Thanks.
Ron

Try this article.
Mac Os X: Gray Screen appears during startup
http://support.apple.com/kb/TS2570

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