Laptop will not boot up without the windows xp disc...which i don't have

i've got a toshiba satellite m115-s1064. when i turn the laptop on it boots up and says 'insert cd labeled windows xp professional cd-rom' i don't have this disc and no disc came with the laptop...what are my options here. i've thought about wiping the memory, but don't know how to do it, as this screen pops up immediately unless i press f2 or f12. this noob needs help and fast!

Satellite M115-S1064
Start here. Let us know what you learn.
Advanced troubleshooting for general startup problems in Windows XP
-Jerry

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TS1367 my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?

my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?

Do you have a compatible OSX installed on this 'storage' HDD? If not, it will not boot your MBP.
Ciao.

G580 Laptop will not boot due to the harddrive some how disconnecting

Hello,
My problem with my G580 is that when I start up there is a sounds coming from the laptop and in the booting device list, the HDD with windows 7 on it which is the main HDD won't show. Pretty sure it is because the HDD somehow disconnected but how much will it cost if I send it in to lenovo to fix it?
Video of when I start it up... https://drive.google.com/file/d/0Bzb6bwEsdb02cS1RV05aTkVSbUU/edit?usp=sharing

Hi Brandon,
Welcome to Lenovo Community!
I’m sorry to hear that your G580 Laptop is not detecting the HDD (Hard Disk Drive) and not booting to Windows. I would suggest you to perform the BIOS reset once and check if the HDD is detected in BIOS, below are the steps for the same:
To access BIOS menu press F2 when the Lenovo logo appears on the screen while the computer is starting up.
Then to reset the BIOS to its defaults click on “F9” Key and select YES.
Now click on “F10” Key to save the changes that are done in BIOS, the computer should automatically restart. Please check if the issue persists.
If the issue persists even after performing BIOS reset, I would suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed and for information about repair cost.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Do post us back for further queries.
Best Regards
Shiva Kumar
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When i install a 2nd 1gb stick of memory in my pavilion dv6000t laptop, the laptop will not boot.

HP Pavilion dv6000t running Windows Vista Ultimate 32-bit version. My system currently is running on a single 1GB stick of memory. I have a 2nd matching 1GB stick of memory. When I install the 2nd stick of memory the system will not boot. All the lights come on, the hard drive spins up, but you can not even get into the BIOS setup screen, it just sits there with a blank screen. What could be causing this. Thanks in advance for any assistance you may be able to provide.

Hi:
When I encounter issues like that, I switch the memory modules to see if one of the chips is bad.
So, I recommend you remove the one memory chip that is working, and put the other one in its place.
If the PC boots up, now install the second chip and see what happens.
If it doesn't boot up, then there is some undefined hardware issue.
If the PC doesn't boot up when you initially switch the memory with the one stick, then you know that the one memory module is bad.
Paul

Laptop will not boot, no display and flashing caps key

Hi,
I am attemping to repair a laptop for a family member, their baby threw up on the keyboard, although after they cleared it up they said it was still working (booting into windows, mouse working etc). They took the old keyboard out themselves but it looks like they were a bit heavy handed with it; there are quite a few scratches on the metal plate underneath the keyboard and the plastic surround. I have not yet been able to confirm if the laptop was still booting after the keboard was removed.
Anyway - I went to their house to do what I thought was going to be a relatively easy job, simply connecting the new keyboard. Now the laptop will not boot, there is no display on the screen and we get a flashing CAPS/F12 key. I have looked at the table for LED codes, but I am not sure if it is one flash lots of times, or six flashes. The warranty has also run out so sending to HP not really an option.
There are six short flashes, with quite a long pause between each one. After this the laptop powers off and after another pause turns itself back on and starts over. If it is one flash (CPU) then I guess they must have shafted something on the board by shoving the screwdriver in underneath the keyboard to prise it away from the laptop. There is however not an awful lot of stuff exposed - there is a fairly substancial metal plate under where the keyboard would sit to protect the laptop.
I am hoping at the moment that it is showing six flashes - which is BIOS authentication error. I am not that familiar with HP products, but could this be caused by installing a non-genuine keyboard? The keyboard looks the same from the top, but was bought for less than a tenner on ebay.
If anybody has any ideas that would be great.
Aaron

Hi there,
I have a link of HP support that you may have a look and try to find out what exact the problem of you PC, good luck.
And let me know what have you find out.
It is:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=au&dlc=en&docname=c01443371&lc=en&product=4115148& tmp_track_link=ot_search
Tomme

My 2011 IMac will not boot up past the White apple logo screen with the whirly circle

My 2011 IMac will not boot up past the White apple logo screen with the whirly circle. I have tried various commands but to no avail. does anybody have any advice?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

HT3964 I have a MacBook Pro that will not boot up. The apple symbol Read more: I have a MacBook Pro that will not boot up. The apple symbol is there and a spinning wheel continues to spin. Any options??

I have a MacBook Pro that will not boot up. The apple symbol is there and the spinning wheel keeps spinning. Any idea how I can fix this?

Reinstall OS X.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
OR
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

My laptop will not let me install the latest version of iTunes, it says 'the installer has insufficient piviledges to access this directory' and tells me to log on as the administrator, even though I am logged on as the administrator. Please help!!

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Hi Caits1988,
If you are having issues updating iTunes on your Windows machine, you may find the following articles helpful:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden

HP Pavilion Slimline s3707c PC will not boot up all the way

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Entering Setup
<F10=setup> <F11=System Recovery
<Esc=Boot Menu> <F9=Diagnostics>
Tried to install recovery disc; did not respond.
[Personal Information Removed]

Hi wjackson95,
When you get to the screen mentioned below, can you press the F11 key to enter the Recovery system that is on the hard drive? Alternatively, if you can press F10, you can go into the BIOS and change your boot order to put your disc drive before the hard drive so that the PC boots to your Recovery discs. NOTE: You may have to press F10 or F11 multiple times to get it at the right time.
You might consider opening your PC to see if it has dust buildup. If your PC has overheated, it can cause it to not boot. It can also cause heat damage to the interal parts.
For more detailed boot troubleshooting, see this HP Support document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00899280&cc=us&lc=en&dlc=en&product=3882331
Let us know how it goes.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

My HP mini 210 will not boot up. The repair utility starts, but runs and runs with no results.

My HP mini 210-2080NR will not boot up. The repair utility starts, but runs and runs with no results. Safe mode start up also fails. Tried BIOS diagnostics with f10, memory passed, but HD startd but did not finish. Diagnostic log shows rusult 0303. Any ideas would be helpful. Thanks.

You can order HP recovery media here, or call HP on the phone to order 1-800-474-6836
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&lc=en&dlc=en#N76
If HP no longer has Recovery Media for your model, order them here
http://www.computersurgeons.com/Default.aspx

My MacBook Air will not boot up all the way.

My MacBook Air will not boot up all the way, it only allows me to sign in and then it stays on a white screen. I tried restarting, rebooting, recovery and smc reset. Nothing works, it stays with the same problem. How can I fix this?

Try a safe boot:
http://support.apple.com/kb/HT1564?viewlocale=en_US
Ciao.

The charger is showing green but the laptop will not turn on. The stand-by light is flashing and the laptop is making a bleeping sound. Any suggestions?

the charger is showing green but the laptop will not turn on. The stand-by light is flashing and the laptop is making a bleeping sound. Any suggestions?

Could be bad ram or logic board. Take it to an Apple store or AASP.

I am running Leopard 10.5.8 and want to partition Windows 7. The windows 7 I have is not a cd, I downloaded it. How do I install if I don't have the Windows 7 cd AND I don't have a PC to create a USB or CD?

I am running Leopard 10.5.8 and want to partition Windows 7. The windows 7 I have is not a cd, I downloaded it. How do I install if I don't have the Windows 7 cd AND I don't have a PC to create a USB or CD?

Thanks Fred. So I bought Snow Leopard, also installed ALL updates to now 10.6.8
Problem: when I start my Boot Camp (3.0.4) it does not let me use a USB. I have been reading your article that I can be on a later Boot Camp but somehow Apple is not leading me where to actually download this Boot Camp Assistant upgrade.
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I tried to install a new os x mountain lion, but the system asked me to provide the apple id and password that was used to buy the os from the apple store online. which i don't have. how do i go ahead to install my new os x on the mC

i tried to install a new os x mountain lion, but the system asked me to provide the apple id and password that was used to buy the os from the apple store online. which i don't have. how do i go ahead to install my new os x on the mC

If you don't have the Apple ID and password, how did you get Mountain Liomn in the first place? Without the Apple ID and password, you'll need to buy it to download it.
Mountain Lion

Laptops screen wont light and the system will not boot most of the time.

my hp lptop g62 started not booting up and the monitor would not light up sometimess even though it would power up. as time passed it had that problem more frequently. now it wont boot at all and the monitor wont light up at all . it will still power up but thats as far as it will go. ive tried a recovery disk but it will not boot the machine either nor will the monitor light up . im a novice so any help will be appreciated.
This question was solved.
View Solution.

Hi
This may be a disply issue try to connect a external monitor to your notebook and see if you get the display there.
You can connect to an external monitor via a VGA or HDMI connection. The usual process to transfer the video output to an external source is to hold down the fn key and press f4. Use the arrow keys to select 'Projector Only' and hit enter.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02013758&cc=us&lc=en&dlc=en
and i also found a couple of links that may help you
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01884928
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443371
Hope this helps.
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-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.

Laptop will not boot up without the windows xp disc...which i don't have

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