Laptop won't go to sleep mode and shut down properly.

hello,           My name is Atul and i upgraded my laptop hp pavilion 15-p017tu from win 8.1 to win 10 on 29h july. My laptop was working great before the upgrade and before upgrading i updraded ( updated ) all the drivers and windows too.          so, after the upgrade i have been facing the same problem which has been shared by many peple here..i.e win doesn't go to sleep mode. In my case when ever i put the sys to sleep mode, the screen turns off but the power button doesn't blinks and i can't go back to the normal mode by using mouse curser or pressing the power button back. I have to physically shut down the system by pressing the power button for 5 seconds.         Also, my system won't shut down properly and it is the same as the sleep mode probem. I have contacted the customer care of microsoft and hp both and they did some setting changes but the problem keeps coming back. I have also told by the hp care that they will take atleast a month or two to fix this as this may be due to hardware not supporting the current driver so this might take time. They also told me to just downgrade to win 8.1 and after sometime when this poblem is fixed i can again install and upgrade win 10. If any of you guys know how to fix this problem do share it here.      thanks!!

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion 15 p017tu Notebook and issues with the sleep mode and shut down not working correctly. Go into the Device Manger and go to display adapters. Update the driver. Select the Automatically search for updated drivers.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating after Windows 10 upgrades . I hope this helps. Thanks.

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