Laptop won't let me log in on main account

Hi there my HP g62 laptop won't let me log into my main user account saying it's the wrong password which it ain't any help would be great!

Hi,
Thanks for contacting Us sadly we cannot give advise on how to bypass password the only option you will have in this case is to restore your PC to factory settings you can do this by booting your PC and pressing the f11 key repeatedly. Please note this will wipe your computer and all settings and programs. I am sorry that this is the only option I can provide howerver we are not supposed to give advise on cases like this as they could be used maliciously. You may howerver want to do a quick google search on this and I know you will find an answer quickly.
James

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