Laptop won't recognize ipod nano/ipod nano won't format or work! help plz?!

so i was really excited to get my ipod nano for xmas.
i already have had itunes for a long time now and am familiar with that. and am also quite familiar with how my laptop works and such.
so i put the cd from the ipod nano package in the cd drive and it statred to do its stuff. it then asked me to plug in my nano... thats when the trouble started.
first, it takes for ever to speak to the nano. then it syays it has to format it, and takes 10 minutes to do this until it decides it can't do it. so it tells me to disconnect and re-connect the nano. all the while the nano has a message on the screen saying do not disconnect.
i have tried to 5r's concept about 4 times. i also have set one of the USB hub thingys in the device manager so that the power cannot be turned of by the laptop or something like that. what else can i do??

Hello boredm,
It would have been more helpful if you started your own topic so that it would be exposed to more people who would be able to help.
Ummm... since you're here, have you downloaded the latest updater?
http://www.apple.com/ipod/download/
Then follow this updating instruction:
Updating iPod software
Updating can sometimes take several minutes or more, depending the computer you have, so just be patient.
Gary

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