Laptop won't start after cutting out during an update

Dear All,
My laptop cut out during a software update (I think the battery died, although the screen readout said I had plenty of life left) and since then it won't start up. When I turn it on it just goes to the grey screen with the apple logo and the little circular symbol showing that it's thinking about something, the one that normally comes up before the sign-in box appears.
I have attempted to start from my OS X installer disc 1, but after a lot of noisey chugging, nothing further happened (except that my disc is now stuck in the drive).
Any help would be greatly appreciated.

Hannah.singh: Both the Repair Disk routine in Disk Utility and the fsck routine that you've now run check the structure of the file system on your hard drive. In essence, they're checking to see that every item listed in the disk's invisible directory is actually where the directory says it is. Neither utility can or will alert you if a necessary file has gone missing (because, for example, an updater has deleted it and not replaced it with a new version), or if an incomplete update has left incompatible system files in place that will prevent the computer from starting up, or keep some other essential operation from being performed. These utilities aren't designed to discover whether there is actually a bootable operating system in place; they only tell you whether the disk directory matches the actual contents of the disk, and if not, whether they've been able to patch it so the two do match.
So if you were applying an update that altered any system files before it was interrupted, it's possible that the operating system on your computer is now unusable even though the directory is in fine shape and all the hardware checks out too.
Under the circumstances, I recommend starting up from your latest OS X installer CD/DVD and performing an Archive & Install.

Similar Messages

  • My iPad, purchased in Nov. 2012 won't start after the most recent IOS update, and it's fully charged. Any suggestions?

    My iPad purchased in 11/2012 won't start since updating to the most recent IOS version in 3/2015.
    It's fully charged but pressing the HOME button or SLEEP/WAKE button, individually or together doesn't have any effect.
    Suggestions?

    If it has NEVER been jailbroke, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • Laptop won't start after cover removal

    Hi i was on my laptop when i heard the fan starting to get really loud. I thought the fan needed tp be cleaned so i shut it down unpluged the power cord and disconnected the battery. After that i started removing all of the screws for the covers and tried to lift up the keyboard. I never actually got it fully off but i removed all the visable screws so i had enough room to peak at the fan which looked perfectly clean. I decided to just put it back together hoping removing a few hairs would fix it. After putting all the screws back in i put my battery back on and plugged it in. When i hit the power button nothing happened no lights or sounds except for the powet cord light. I didnt disconnect anything just removed the screws and pulled up on tge keyboard. Any help is appreciated.
    My laptop is a 2000-369WM notebook pc
    If theres any other information needed please let me know.

    Hello korken753,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that after opening your HP 2000-369wm Notebook PC it will not start up. I am providing you with the HP 2000 Notebook PC Maintenance and Service Guide, which is probably the best document you can have for doing maintenance on your computer. As I could not possibly know what is not in it's proper place I am going to suggest you take a look through the manual and review the parts that you accessed and ensure they are properly put back. This is going to be time consuming (although you could get lucky), but necessary.
    The only other option I can think of for you is to contact HP Technical Support for repair options.
    I would like to thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • I cant access a computer or laptop at the minute with itunes and my iphone decided to cut out during an update, im now stuck on a 'connect to itunes' screen, HELP!

    hi every one , so im out and my iphone tried to update to the newest 7.1.1 os,woohooo. but not so much, it crashed when doing so and now i have no access to an itunes account and im pretty stuck. how can i fix this issue without accessing itunes? isit possible?
    thank you guys.

    If you are in recovery mode, you need to restore it through iTunes on your computer. There is no other way.

  • Laptop won't start after I reset hard drives

    I  have a Compaq Presario CQ56 notebook hat was running windows 7 premium. I've purchased windows 8 pro product key online, and installed it. My  were no longer activated on my laptop. I tried getting the solution online and it said, reset your pc and I did. Unfortunately, it reset all the laptop drives now I have NO DATA AT ALL!!!! he computer comes on and it tell me to hit control, alt, delete to restart and nothing happens. Please how do I get data back on my laptop?

    mrsbailey3 wrote:
    I  have a Compaq Presario CQ56 notebook hat was running windows 7 premium. I've purchased windows 8 pro product key online, and installed it. My  were no longer activated on my laptop. I tried getting the solution online and it said, reset your pc and I did. Unfortunately, it reset all the laptop drives now I have NO DATA AT ALL!!!! he computer comes on and it tell me to hit control, alt, delete to restart and nothing happens. Please how do I get data back on my laptop?
    " I tried getting the solution online and it said, reset your pc and I did."
    Just what solution was that and where was it? Stating that a solution was online is a truly broad statement as it encompasses the entire internet that is accessible to you.
    If you made the mistake of using  the Windows 8 refresh utility, then your data is gone. 
    Provide some specific information so we can try to help you.
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Ipad won't start after IOS 7.1.1 update

    The update failed and I have the itunes + usb symbol on the ipad screen.
    Itunes is up to date, no probs with PC.
    Tried to do an ipad recovery and this doesn't work.
    Reinstalled itunes but it is not recognising the ipad.
    Please can anyone suggest anything as I don't know what else to do.

    Hi honeyb72!
    You should try the troubleshooting steps found in the following article to help you address this issue with your iOS device not being recognized in iTunes:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Ear phone cuts out during conversation, starts playing music

    My new iPhone 4 S GSM-GBR  earphone cuts out during my conversation and music starts to play, the conversation may or may not start again.
    I borrowed a friends earphone and don't have any problems.
    Is the earphone faulty?

    This issue has been happening to me as well in the OKC area. Started about 2 weeks ago, have had apple send a new iPhone and problem persisted. AT&T claims it's not a network issue but almost everyone I know that has an iPhone in this area is having the EXACT same problem.... incoming audio cuts out after being on the call. I was told by AT&T that my mic or speaker was probably going out and when I asked them if that was the case for everyone else experiencing the problem their answer was yes ... no wonder we have such great service from this carrier! UUGGHHH!!! Obviously, since it's happening on numerous iPhones, is replicated on a brand new iphone, it's not a hardware issue and must be a network issue.

  • My 4th gen ipod won't backup after it froze during a software update to 4.3.5. I had to cancel the backup at the start of the update and now it won't let me backup to my computer, freezes during backup or says my backup is corrupted.

    I pressed 'X' during a backup after it froze during an update to software 4.3.5 and now it won't let me backup on my computer. Does anyone have any ideas? It either freezes during backup or says my 'backup is corrupted' or 'I cannot backup on my computer'. I have had to abort quite a few attempted backups since the initial problem, which I think has made it worse. I have already tried restoring my ipod, deleting the aborted backup from my preferences/devices in itunes and deleting it from my user/appdata/etc on my PC hard drive. Any ideas what to try next?

    After hours of frustration I eventually decided to restore. I lost my apps, but i didn't have many and was able to reinstall them for free. During the restore it updated my ipod to the latest software 4.3.5, which i think may have caused the initial problem, but the backup issue remains. Sometimes it stops me from syncing and other times it allows me to skip the backup, but still says that i can't backup on my computer. I'm worried that it has done something to my computer as it took me six hours to do a Bullguard scan, which only normally takes about an hour. The scan didn't come up with any viruses, but it stalled at system32 for ages. The only other thing that i can think of is that a demo CD I uploaded may have caused a problem. iTunes couldn't find a track listing for it but gave me a few different options. i thought I had to choose one to continue, so did that then changed the track details to the correct tracks. I'm now worried that may have introduced an issue or caused a glitch in iTunes. How paranoid am I sounding?  

  • What can I do if my Windows 7 or Windows Vista laptop won't start?

    I have joined many forums in my short computer life. This is by far the best forum that I have been a part of. It really up sets me when people come on here and complain before they have even given any of the staff or advisors a chance to help them with their problem. What can I do if my Windows 7 or Vista laptop won't start.
    http://forums.toshiba.com/t5/Computer-Troubleshooting/What-can-I-do-if-my-Windows-7-or-Windows-Vista...
    This is a great tutorial. Step by step to get your PC up and running and a lot more.Seriosly, if you can't follow this tutorial, you shouldn't have a computer. There will times when this won't work and you will have hardware problems. There are some great people here on the forum that can help you find those problems also. I have tried all these recovery options; they work, and I love my Toshiba laptop. That's why I donate my time to help and that's why others here donate their time. I'm creating this message because I know Google will pick it up. Google picks up every thing
    Dokie!!!
     PS Try these!! http://windows.microsoft.com/en-US/windows-vista/What-to-do-if-Windows-wont-start-correctly
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

    Hi!! You should try the recovery feature in W7. Some times it can be accessed through safe mode. On my model it's easier to use the system repair disc. You can find out how to create that here.
    http://windows.microsoft.com/en-US/windows7/Create-a-system-repair-disc
    You can learn how to use the system repair disc here.
    http://www.dummies.com/how-to/content/how-to-use-a-system-repair-disc-to-restore-windows.html
    These are basic things you need to know if your going to own a Toshiba laptop.
    PS Some day I'm going to convince staff to make a sticky of these things; which would cut their work in half, but then I wouldn't have any thing to do.
    Here's what the recovery looks like. You have 5 options to help you. The Dos option can really help if you are familiar with Dos. In Dos you can do a chkdsk---sfc /scannow--- and a whole lot more. Start with the Repair option first and work your way down.
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
    Attachments:
    Capture48.JPG ‏136 KB

  • X301 won't start after BIOS update

    Hi all:
    Well I've had my new x301 for about 2 months and it's given me nothing but troubles....Recently I found out my laptop won't come back on from hibernation (when you close the screen and open it up). So I downloaded and installed the lastest updates from Lenovo (including the recent BIOS update), restart computer, only to find out it doesn't start up anymore...black screen, thinkadvantage blue botton doesn't light up, no harddrive activity, only light on is battery and power...
    I'm thinking maybe something went wrong with the BIOS update. Is there anything I can do to fix it (besides shipping this thing to a repair center which is a big hassle, or paying $200 for an on-site tech that might or might not solve the problem).
    Any help is appreciated.

    Hello all
    I just updated my X301 (2776LEG) with the 3.12-1.05 bios. Now my laptop won't start up when running on battery, it powers on for a short while and powers off again. This cycling keeps on going (after 30min I switched it off!) but as soon as i connect the power adapter it boots fine. Seems like this bios update f****ed up the battery power part of the computer....
    I tried the bios battery trick but it only worked on the first boot and after that the same problem is present.
    I have added 2gigs extra memory and a ultrabay battery and it has been working 100% for about a year now. This error started right after the bios update...
    Thought that a reflash of the bios would solve the problem but i cannot reflash the bios with the same bios version...
    Any ideas ?
    Kind regards
    Tommy

  • HT4623 iPhone 4S won't start after iOS 6.01 update any ideas

    My iPhone 4S won't start after doing the latest update that came out today I believe it was iOS 6.01 or 6.1

    Have already tried that to no success. I have hooked it up to the computer and itunes came up saying phone was in recovery mode and needs to be restored.. So im i the middle of trying that. Thanks for the suggestion..!!

  • Safari won't start, after installing X Lion

    Safari won't start, after installing X Lion

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
    Step 1
    Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Laptop won't start

    My Toshiba Satellite Pro C650 Series is having a weird problem. After shutting down or restarting the screen dose the normal windows and Toshiba logo but the screen turns black and stays that way. I have already contacted the tech support but I have no money for it and the web sight isn't helping. Could I get an email address to get help from tosheba or some free help, or dose someone know what to do?

    Try the solutions in this article.
    What can I do if my Windows 7 or Windows Vista laptop won't start?
    You could also try the Troubleshooting Assistant.
    - Peter

  • E5 won't start after multitasking freeze

    hi,
    my E5 is shut itself afer using Opera Web + music + Palringo
    i can't turn it on after, i need to wait for about 4 hours or more before starting it = it as soft reseted alone but how can i accelerate the process if i can't even turn it back on !
    ps : nokia review advice for nokia E5 don't buy it ... go to Blackberry if you can !

    December 21, 2010
    To whom it may concern:
    /t5/Eseries-and-Communicators/E5-won-t-start-after​-multitasking-freeze/m-p/840827 
    The thread looks familiar to me. I just came from Nokia Care Center a while ago and left my Nokia E5-00 phone there with the same problem as everyone else on the thread.
    I am from the Philippines and my Nokia E5-00 was made in Korea, sent to Hong Kong, and then sold here in the Philippines. That is a lot of cost saving activities to do.
    I previously had my first Nokia E5-00 a week ago, Monday. It felt like I am the happiest man in the Philippines. You know, the "I have a Smartphone!" proud feeling of a young man.
    But all excitements turned into saddening experience. My contacts are not accessible from theMenu and the Shortcut (default: right selection key) making it inconvenient to create a message or call a contact.
    That was a different issue. So I made my phone replaced and last Sunday, 2 days ago, I had my new Nokia E5-00 unit.
    Yey!
    The contacts were good as all other applications were.
    Then, I started having problems as everyone else in the thread experienced. The phone had a bad restart habit and it was, in fact, irritating. It was tolerable at first. Not bad for a replacement phone. I was not much bothered with the restarts.
    Then, I was able to start utilizing GPS, like I would get lost. It was an amazing experience for someone here in the Philippines. I was proud to have a good working GPS in my phone!
    But, unluckily, 30 minutes after the fun. I set my phone to go back to work and WALAH! My phone shuts down after transferring some files. Good thing my Nokia E5-00 finished all transfers before dying out.
    It was not quite the Nokia Smartphone I expected. And, that was really disappointing. Thank you im_mobile for the term.
    I did not expect to see these much people complaining problem with Nokia E5-00. Same as everyone else experienced.
    How should Nokia fix this? I am not in the position to say this, but Nokia should (1) recall these defective Nokia E5-00 products (Thanks magnum_jon) and (2) replace all defective units from unsatisfied customers.
    I think Nokia will not get hurt from returned phones. In fact, they will have the benefit of immediately finding out what the problem is and they will be able to fix this immediately if they get all of our defective Nokia E5-00 units. They can (1) isolate the problem, (2) test as many phones as they want, (3) find out the problem and (4) make a happy customer.
    These much claims is not tolerable. This is degrading Nokia. I believe Nokia has seen much already, and I am hoping that by the time they read my post, it would be the last.
    And the next reply to this thread would be a happy customer with a newly replaced, non-defective, Nokia device.
    Thanks,
    Eljun Pacomios.
    Philippines

  • MBP won't start after failed update

    my mbp wont start after shutting down during the latest RAW photo update. the update completely failed and now the computer won't boot anything. i could hear the hard drive try to start over and over but never get anywhere, so i inserted the leopard cd. the computer wont even boot from the disk at this point; all i hear is the optical drive making the same, start-up, squeaking sound again and again until i finally hold power for 5 seconds and shut it off.
    i have a mbp from summer 2007.

    Press the Power Button and immediately press and hold down the Command and the S keys as the machine starts up. This boots you into Single-user mode and you should see white text appear on the screen.
    When you see the # Command prompt, type /sbin/fsck-fy and hit the Return.
    Now sit back & let your computer do its thing. This should take approximately 15 minutes or so. Depending on how messed up your computer is. Just be patient.
    If and when you see the message File System was modified repeat the steps above again & again until you hopefully see the message no problems were found." When that happens type reboot and hit Return again.
    If these steps do not work then boot from your install disc to repair disk. I believe you already tried this.
    To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
    Select your language.
    Once on the desktop, select Utility in the menu bar.
    Select Disk Utility.
    Select the disk or volume in the list of disks and volumes, and then click First Aid.
    Click Repair Disk.
    Your random question, only Apple can answer that for you. Ask them and back up before you bring in your computer to the Apple store just in case.

Maybe you are looking for

  • MySQL Connectivity problem

    Hi all, I am new to JSP. I am using Eclipse 3.2. with all lpugins. The following code throws an error. Pleas help me. <html><body> <%@ page import="java.sql.*, java.lang.ClassNotFoundException"%> <%      String connectionURL = "jdbc:mysql://localhost

  • ORA-03106: fatal two-task communication protocol

    Hi, I am getting this error with the short dump(in ST22)   DBIF_SETG_SQL_ERROR. The details of the dump is also given. Please help. Runtime Error          DBIF_SETG_SQL_ERROR        Occurred on     12.08.2008 at   08:30:37 SQL error occurred in the d

  • 'suspend' command in script run as a cronjob not working

    I have the following 2 lines in a script run every minute : echo "test" >> $HOME/test /usr/bin/systemctl suspend The script is run properly as the file 'test' is appended with 'test' every minute. But the suspend command doesn't work. Both command wo

  • CS 6.3 : Failed to start correctly - Store timeout

    Hi guys ! I installed the CS 6.3 on a Solaris 10 box. The configuration was done correctly, without error, but when I try to start the CS, I got this error in the http.log : [11/May/2007:18:31:23 +0200] raikkonen cshttpd[15199]: General Notice: Sun J

  • No Sound in many applications ( Music, Video, youtube , dailing number....

    No Sound in many applications ( Music, Video, youtube , dailing number....) I bought my iphone form UK Apple store, but i am living in UAE now.. how can i get services or repair from apple here in UAE.