Large cell phone bill while using skype to go

I'd really like to speak to someone in Skype Customer Service, but can someone tell me why my tmobile bill is very high despite me calling my skype to go number?  Thanks!

If you're looking to contact Skype CS, follow this link:  https://login.skype.com/knowledge-base/login-form?​return_url=https%3A%2F%2Fsupport.skype.com%2Flogin​...
Were you using Skype To Go for local calls or calls abroad?

Similar Messages

  • $600.00 Verizon bill for using SKYPE in China

    Ok guys I'm ******...just got a $600.00 bill from verizon for using my Skype phone number in China. In the past, when I was out of the country, I gave everyone my Skype phone number, and if I was not on my computer,it would bounce to my cell phone. No use of verizon service or equipment(I own the phone) no charge from verizon. THIS trip verizon is charging me over $580.00 because I answered my Skype calls that used my Skype phone number which bounced to my cell...what the heck??!! I called customer service and they agreed to reduce the bill by $68.00??, but refused to rescind the charge. What should I do? How can they charge me when I did not use any of their equipment? Oh, I also specifically clicked my phone on "do not accept calls/data/text"   when I got to China, so nobody would accidentally call my cell #. Any ideas? (aside from dropping verizon service after 15 years on a 5 phone plan) which I am doing??'

        Holy cow! That's not small pcket change, ellen22. I can definitely understand your shock getting the high bill. Were you using the Skype application on your phone to place & receive calls while you were in China? If you were, this application does require a data connection and may be the reason you ended up with such a high bill. Without the 100 MB Global Data Plan for $25, each MB used in China at a pay-as-you-go rate is $20.48. That can really add up if you aren't connected to WiFi!
    If you were not using your Skype application, then you may have Skype set up to forward calls to your mobile number when you're not available at home. The caller would call your Skype number and Skype would call your mobile number when you're not around the computer, essentially creating a call to your mobile number. With the per minute rate in China being $1.99, those charges can really add up too in you're answering those forwarded calls.
    We certainly don't want to lose you after all the fantastic years together. Please fill us in on more details how you were actually using your phone and Skype while traveling in China.
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    Please follow us on Twitter @vzwsupport

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  • When on=line banking, or checking my cell phone bill, I can't download my statement or phone bill, the page will pop up, but will remain blank. No problem with I.E. What setting needs to be changed???

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    Thanks for your help firstly.
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    Yes, internet is all good... no problems here.
    2. Make sure that you can access secure sites:
    Yes, I can access secure sites as tested by the example in the list (https://www.adobe.com).
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  • I am trying to pair my cell phone and tablet using Messages   App,  but only MMS messages will come through on my tablet.   I've tried pairing and unpaired,  reinstalling app on my tablet,  and can't figure it out.   Any idea how to fix this?

    I am trying to pair my cell phone and tablet using Messages   App,  but only MMS messages will come through on my tablet.   I've tried pairing and unpaired,  reinstalling app on my tablet,  and can't figure it out.   Any idea how to fix this?
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    I Shared my most ridiculous situation but didn t log under your problem.
    sorry, I gave you your answer under sunshine99 or Dianna. I want out and you want in.
    if you not find just email me at [removed]
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    Personal information removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

  • Can't do anything while using skype

    Help me please, I'm using win 8.1 and the latest version of skype (hope this will help) and I can't play video or music while using skype, I tried some solutions found on google but they didn't work

    the wheel comes and goes, it looks like the wheel of fortune wheel if you will it has colors all around it and keeps blinking, when it is there, I can't use the computer, it freezes up

  • I have a problem in formatting cells in Excel while using OLE method.

    Hi All,
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    https://forums.sdn.sap.com/click.jspa?searchID=21931962&messageID=6852860
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  • While using skype my opponent can not hear my voice

    While using skype my opponent can not hear my voice

    Try reset all settings
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    Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

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    I Pad 2 while using Skype transmits a video signal & is received by the other computer using Skype however the I Pad 2 unit does not show a video signal but does recieve  audio and the I Pad contiues to show it is initiating video. This is occuring on a G3 data hook up
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    And even if they did, Apple could not comment on someone else's product. If Skype support cannot help you, try asking in the Skype forums:
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  • IPad is getting heat while using skype

    Hi
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    do not use anyother app while you are using skype , its not your software fault problem is regarding to your device,physically check your device from where you bought it

  • Phone froze while using Here drive

    Today my phone froze while using the Here Drive. It worked perfectly on the journey to my destination, unfortuntately failed and the phone froze with the screen still on the Here Drive where it froze. I was unable to change the screen or click on anything. Screen stayed the same until I arrived home.
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    Viborg wrote:
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  • Upgrade phone charges on cell phone bill

    Recently had loaner phone given bec we had the insurance from the store.  Looked at my cell phone bill and was charged upgrade fee of 38.97 twice because when we got the phone back it did not work so they sent it off again! We were never told about this fee and it was no where near an upgrade from our current phone that we had sent in for repair!!

    Was this Sprint? I've seen this happen before. Please contact the Mobile Manager at your local store and they will work with their rep to get these charges reversed. Or, you may try contacting Sprint directly and let them know the details of the situation. This should be able to be resolved fairly quickly.
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    Any opinions expressed in this post are those of
    the author and do not represent Best Buy Co., Inc.

  • While using Skype on my mac pro the screen freezes and splits in two and the left hand side shifts to the right and the right shifts to the left with a large black block down the centre, should I take it back to store as it is only a month old??

    I have only had my mac one month and it seems while I use Skype the screen freezes and I cant click on anything and everything on the right hand side of the screen shifts to the left and the left to the right with a back block down the centre and sometimes lines running down the screen over all. As it is almost brand new should I be going back to store to get this problem fixed??

    Yes.  You are still under warranty.  Why waste it?

  • Caller identification while using Skype Number

    Hi, I live in Canada and set up a Skype Number locates in HongKong to make my friends call me more easily. But soon I found that I could not identify who is the caller when someone is calling my Skype Number.
    For instant,
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    Could you give me some advice to solve this problem?
    Thanks
    Simy

    Simymo wrote:
    Hi, I live in Canada and set up a Skype Number locates in HongKong to make my friends call me more easily. But soon I found that I could not identify who is the caller when someone is calling my Skype Number.
    For instant,
    When I log off the Skype App and use "Call Forward" function of Skype, if someone calls my HK's Skype Number, it always displays "+10000123456" and I cannot know who is the caller except I pickup the phone. 
    While if I run the Skype App in the backgourd of my cell phone, and someone calls my Skype Number, the skype app will pop up but only shows "Unknow Number"
    Could you give me some advice to solve this problem?
    Thanks
    Simy
    There may not be much that can be done.  Caller ID from the telephone network to your Skype Number is controlled by the telephone carrier(s) where your Skype Number is located (Hong Kong). Not all carriers in all countries send Caller ID information to the Skype Number.  When your friends in Hong Kong call each other on their phones, do they see the Caller ID information on those calls?  This may not help your situation when receiving calls on your Skype number, but would at least verify that your friends' phones are sending the Caller ID information out when they call someone. 
    Good luck!
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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