Large Format Document will not print

Using Photoshop CS3 On IMac Intel Core Mac OS 10.4.1. Created a large format document using scanned photos and documents. I created a poster 20X40 but when attempting to export the "print" option is greyed out. Saved the document to my desktop, it is a huge file 3.4 GB. Saved it to a CD and took it to Kinkos to be printed. They say it crashed their system and they likewise cannot get it to print and cannot save it to a pdf or any other file. I am new to photoshop and my son set up the document, I just filled it in so not sure what I did wrong. Any suggestions?

eileen,
>I have a call into Kinkos on the color their Mac guy is not in.
You probably don't have to speak with a "Mac guy" as Photoshop files are platform-neutral. Speak to anyone in their "print shop" and ask what their file requirements are for "giant prints".
In addition to choices of media, mounting options and prices, you want to know:
Format
Recommended resolution
Maximum file size (pixels x pixels and file "weight"), if any
Color mode
Any specific "do's and don'ts"
Neil

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