Large Mailbox sync issues

Hi,
Is there any limitations in Apple mail.app for synching large mailboxes?
I have an account which mailbox size exceeds 30 GB. The email server is Exchange 2007. When using Microsoft Outlook or webmail everything is working OK. When using mail.app on Apple computers, one over Exchange protocol and one over IMAP protocol, both of them are having troubles synching the account. Some messages appear then dissapear and comming back again in several hours. Some messages appear in inbox after several hours after their retrieval on server (I can see them over webmail or over Microsoft Outlook computer).
Are there any limitations in mail.app?
Thanks!

shebmeister,
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Has your problem been resolved? If not, you might try one of the following options:
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Similar Messages

Mailbox cleanup (sync issues) outlook 365

Hi My outlook is very slow,
I read online to run mailbox cleanup. when I did i saw that i have 4 subfolders called sync issues,
sync issues (this computer only)
0KB
sync issues (this computer only)\local failures (this computer only) 0KB
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When I go back to my mail i find the folder sync issues (this computer only) with sub folder local failures.
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Hi,
What is your Outlook version? Since I couldn't reproduce this issue on my Outlook 2013, would you please let me know how you performed the cleanup steps and found the 4 subfolders?
Please note the contents of the Sync Issues folder are not copied to your server, and you cannot view the items in the Sync Issues folder from any other computer.
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Constant Outlook Sync Issues After Migrating Mailbox 2003- 2010

Hi all,
I am trekking along with my Exchange 2010 implementation and yesterday I went ahead and migrated my mailbox from 2003 to 2010. I am able to send/receive without issue, but I am having a lot of Sync Issues.
Some of the issues (conflicts) seemed to be resolved by removing and recreating my Mail profile within Control Panel, but I still get Sync Issues when sending mail. The logs look as follows:
11:03:51 Synchronizer Version 14.0.4760
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11:03:51 Synchronizing local changes in folder 'Drafts'
11:03:51 Uploading to server 'CAS-HUB.domain.local'
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11:03:51
[0-130]
11:03:51
1 item(s) deleted in online folder
11:03:51 Done
Any ideas on what is going on and how to remedy this? The only thing that I see that is a little odd is that the "Updating server" section has the name of my CAS/HT server, not my Mailbox server.
Thanks in advance!

Hi Andy,
Thanks for the link. I actually found
this one which told how to create them via Exchange Shell. That article also said you cannot manage Managed Folders through the EMC in 2010 SP1. Furthermore, in my EMC (Retention Policies tab) I have an option to "Port from Managed
Folder to Tag", which leads me to believe that the "Retention Policies" and "Retention Policy Tags" are replacing "Managed Folders". Heck, even pressing F1 in the EMC while viewing the "Retention Policy Tags" I get a "Content cannot be found" page.
:p
I venture to believe these are the same thing though (just a different verbiage or an update to the Managed Folders) as I have a ton of default tags created that have actions such as "Delete and Allow Recovery" with an Age Limit for Retention of various
day-lengths. I was also able to create one here to delete items in the "Sync Issues" folder after 30 days.
Is this new with 2010 SP1 or did I get some crazy version that no one knows about yet? ;)
Thanks again!

Outlook Shared Contacts Sync Issue

**Before i start, i posted this in the Outlook section and was told to post it the Outlook for Exchange section.. So i posted this in the Outlook for Exchange section and the Moderator tells me to post it in the
Outlook section.. So i'm being thrown in a loop back and forth between two forums. Please help me either post it in the correct section or help me with my issue. Links to my posts are at the bottom of this re-post.**
I have a user who adds emails to the "Notes" section of a shared contact. It has worked in the past. She now drags and drops the email into the notes folder, it shows that the email was added, she saves the contact, closes the contact,
then reopens the contact and the information/email that was added is no longer there.
Also, when she opens up the contact, on the top of the window it says "This item was not completely updated during the last server synchronization"
On the bottom of the contact's window it says "Last modified by [email protected] on 11/19/2014" So it doesn't seem to have updated for about 5 months.
The user is on Outlook 2010 - Cached Mode - Windows 7
We use Exchange 2013
We have checked her sync issues folder and see two messages pertaining to this shared contact.
First message:
14:16:33 Message class: {SU:IPM.Contact}
14:16:33 Contact Conflict Resolution
14:16:33 Local subject: {SU:Ingrid CFA}
14:16:33 Remote subject: {SU:Ingrid CFA}
14:16:33 Local Message Entry ID: {CB:70, LPB:0x00000000AFA1EF859AE6504792345849F0F0C4140700E9345E3213702241A10CFA6D622F656C000001FFFB240000DBEC5D21812CC942B34B4111BD5F0D3300017B8B40200000}
14:16:33 Remote Message Entry ID: {CB:70, LPB:0x000000007524BE6B5A3B5E4382F176DC9F66C4DE0700E9345E3213702241A10CFA6D622F656C000001FFFB240000DBEC5D21812CC942B34B4111BD5F0D3300017B8B40200000}
14:16:33 Local Message ChgKey: {CB:20, LPB:0xD7D33145CC21034ABB74B571156377D000174173}
14:16:33 Remote Message ChgKey: {CB:22, LPB:0x8979D80AC4A8874A871E528FE6AC747F00004F6A9170}
14:16:33 Local Message PCL: {CB:268, LPB:0x161E914ECBC493AC4DB8B2AF029E78C12E0000001317841620B5DB08ECAA48428A9EFC2F9C38593200000365FB6B142C5B7C2DE3E3674D8036C55574F581140001991C142D56F92C21695244880EA94B73C5F9F000011F9A1656474D622DDFC640AE23640306698C0D00000675A6931667233CF272684543A43008D46655DACB00000460EDF0167A7D3852E0F5AA41B6E04DEED86D0A090000BA3D086C16A33B60E3AD0C7C45BCD9DCEEA91B3A0200000008526714C35DB6FE77E94949A11DF79D4584CC7D0003C18F14D7D33145CC21034ABB74B571156377D00017417316DBEC5D21812CC942B34B41
14:16:33 Remote Message PCL: {CB:268, LPB:0x161E914ECBC493AC4DB8B2AF029E78C12E0000001317851620B5DB08ECAA48428A9EFC2F9C38593200000365FB6B142C5B7C2DE3E3674D8036C55574F581140001991C142D56F92C21695244880EA94B73C5F9F000011F9A1656474D622DDFC640AE23640306698C0D00000675A6931667233CF272684543A43008D46655DACB00000460EDF0167A7D3852E0F5AA41B6E04DEED86D0A090000BA3D086C16A33B60E3AD0C7C45BCD9DCEEA91B3A0200000008526714C35DB6FE77E94949A11DF79D4584CC7D0003C18F14D7D33145CC21034ABB74B571156377D00015153716DBEC5D21812CC942B34B4
14:16:33 Checking local modifications
14:16:33 Compare property: 0x0037001F
14:16:33 Table critical stop property: 0x0E13000D
14:16:33 Local modification: {18:16:16.0620 21/04/2015
[DD/MM/YYYY]}
14:16:33 Remote modification: {14:51:54.0059 19/11/2014
[DD/MM/YYYY]}
14:16:43 HRESULT: 0x8004010F
14:16:43 HrCreateConflictItem failure
14:16:43 HRESULT: 0x8004010F
14:16:43 HrConfMsgKeepWinner failure
Second message:
14:16:33 Synchronizer Version 14.0.7147
14:16:33 Synchronizing Mailbox 'Lisa Love'
14:16:33 Synchronizing local changes in folder 'Brent Brader
- Hedge Fund Investors'
14:16:33 Uploading to server '[email protected]'
14:16:43 Error synchronizing message 'Ingrid CFA'
14:16:43
[0-0]
14:16:43 Moved a message that failed synchronization to 'Local
Failures'. Message subject -> 'Ingrid CFA'. You can view this message in your offline folder only.
14:16:46 Done
I've checked other posts online and couldn't quite figure out a solution to this issue. Any help or direction would be appreciated.
Thanks in advance,
John
My first post:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-shared-contacts-sync-issue/d10b10f3-b4f2-4e31-bb2d-b24fdc0920a9?rtAction=1430142184379
My second post:
https://social.technet.microsoft.com/Forums/office/en-US/b4ca088a-c820-4912-a25f-661aac56443f/outlook-shared-contacts-sync-issue?forum=exchangesvrclients

Hi Allen,
Neither are correct. They open a contact in their address book and drag the email into the "Notes" section of the contact. So they do not drag the email into the Notes section of Outlook nor the Contacts section to create a new contact.
There are no errors. I have a screenshot with an example contact card but i can't add it because it says i need to verify my account.. I'm not sure how to do that. I already clicked on the verification email. For example. An email
to me from Bill titled "company announcement" is dragged into the notes section of in Bill's contact card. This is so that i can go to my contacts, click on bill's card, and see emails from him that are important saved inside his contact card.
After dragging the email into this location, I hit save and close the contact card. Usually the email stays there in the notes section but lately when I reopen the contact card, the email that I dropped into the Notes section has disappeared. Other
emails are still in the Notes section but new ones just don't stay.
Just tried doing a Send/Receive All and same issue. User is in cached mode because they have a large mailbox. Can try online mode. Do you know if the Notes section in the contact list has
a size limit?

Outlook 2013 Sync issue forler has 4000 emails

Dear All,
we have recently migrated users to exchange online. there was a user who has a large mailbox (11GB approx.) the migration has completed successfully but user's sync folder has more than 4000 objects as duplicated.
any idea on this is highly appreciated.
Thanks

Hi,
Conflicts folder contains all the multiple copies of conflicting items between what are in your local cache (OST) and your mailbox on the server.
An InfoBar at the top of the original item advises you that a conflict for this item exists.
The conflicting item is stored in the Conflicts folder. Clicking the InfoBar will bring up a list of conflicting items and allow you to resolve the conflict by determining which item you want to keep.
If you still need the items which are listed in the Conflicts folder, verify if they still exist in your mailbox and also exist on the server by using OWA.
If they doesn’t exist in your mailbox, you’ll need to move these items to a folder to check if the changes get uploaded now. If you can see these items in the mailbox, you can just cleanup the folder.
In addition, Outlook 2013 contains an improvement as of the April 2014 hotfix to prevent these errors from being saved in the Sync Issues folder, you may install the hotfix to improve the functionality.
2878323 Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): April 8, 2014
For more information, please refer:
https://support.microsoft.com/kb/2606009
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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here

How do I get rid of lip-sync issues with iTunes 10.2.2.12?

Hi Everyone.
Firstly, a very Happy Easter!
I'm having lip-sync issues with iTunes playback on my PC. The video is largely smooth with the occaisional choppiness when the CPU is made to work hard. (Playback on my iPod Touch is fine).
The system stats for my PC are at the bottom of the post.
The sound is produced through a Creative Live Sound Blaster Live! 5.1 card.
Video is through a NVIDIA Geforce 6200 with 512Mb of RAM. (All video and audio drivers are up to date).
The physical set-up is that I have iTunes installed on the C drive and my media installed on an external USB hard-drive.This isn't just a problem with 10.2.2.12 - it's been there for the last few updates.
I suppose my main questions are:
Should iTunes and my media be on the same drive? (Which would mean the external drive as I'm short on space on the C drive).
Is there some combination of settings in QuickTime that will solve this? (I've tried different combinations, but it doesn't really help).
Is the spec (below) of my PC causing any issues.
Here's an Easter Egg for anyone able to help!!
All the best
BandAidUK.
System Information
Time of this report: 4/24/2011, 10:13:44
Machine name: DEREK
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 3326MB RAM
Page File: 1273MB used, 3941MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Display Devices
        Card name: NVIDIA GeForce 6200
     Manufacturer: NVIDIA
        Chip type: GeForce 6200
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1
   Display Memory: 512.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.6099 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2010 07:23:24, 6359552 bytes
      WHQL Logo'd: Yes
WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2010 07:23:24, 9623680 bytes
Device Identifier: {D7B71E3E-4161-11CF-0D6D-FF2200C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0221
        SubSys ID: 0x02F3196E
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
            Description: Creative SB Live! Series
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
            Other Files:
        Driver Provider: Creative Technology Ltd.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run
            Description: SoundMAX Digital Audio
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: Not run
Sound Capture Devices
            Description: Creative SB Live! Series
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF
            Description: Hauppauge WinTV 88x Audio Capture
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: hcw88aud.sys
         Driver Version: 2.125.28070.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/12/2010 09:47:58, 13440 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0
            Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC
DirectMusic
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
                  SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Not run

Select *List view* instead of *Album list view*. These are in the View menu or the boxes next to Search, on the right top of iTunes.
and the column next to it with a number in it that I have absolutely no idea what it's for. I want those two columns OUT.
In List view, you can turn off every column (in menu View > View options) except track name.

Myriad iTunes sync issues - song cutoffs - artwork problems - yeech!

Hi all,
I’m running the latest version of iTunes on a (late 2013) Macbook Pro Retina laptop, and having several different flavors of syncing issues with my two devices – a 16 gb iPhone 4S running iOS 7.1, and a 32 gb iPod Touch 3rd Gen running iOS 5.1.1.
As best I can tell, some syncing issues such as one of the ones I am experiencing (songs chopped-off when transferred and attempted to playback from the device) have existed in some way, shape or form for nearly 10 years now, so I’m not expecting any grand revelations here - but just looking for some honest advice on how to resolve in the shortest amount of time & with the least pain considering I have a fairly large music library in terms of syncing time required. That being said, below bulleted-out are my current issues / frustrations / thoughts on where the problems may lie.   I would appreciate any advice:
Purchased iTunes songs (ripped MP3’s from CD’s that I own and tracks from other sources do not seem to have the problem…) play fine in iTunes on my laptop, but when transferred to either my iPhone or iPod, they will randomly (it’s not every track) be cutoff near the end of the song. Sometimes the song will stop with 2 minutes remaining and go silent. Sometimes it will stop with 15 seconds remaining and go silent. Sometimes it will stop somewhere in that time range and start the next track on the album while still displaying the info from the previous track. The only solution I have found to this for purchased content thus far is to wipe everything out, and go back and download the tracks from the cloud. I have somewhere in the neighborhood of 1000 tracks that fall into this category, so my options to download directly to the device an artist at a time are kind of time-consuming and cumbersome. Would this have something to do with the file format of purchased tracks vs. ripped ones? I have a lot of older ripped material that was imported as MP3’s or MP3’s converted to M4A’s that never seems to have this problem. The newer purchased files are mostly ACC’s which DO have the problem.   Also would this have anything to do with the fact that my library (including most of the purchased content) was recently moved over and imported to a new Macbook from a Windows backup? Most of my iTunes library was Windows / PC for the majority of its existence for the past decade or so; we only recently switched back to Mac.
Discrepancies between deleting material on a device vs. what iTunes recognizes when it is plugged back in: The other day, being frustrated with the random song chopping, I deleted everything on my iPod Touch 3rd Gen by going into Settings, Options, General, and “Usage” and then “Edit” and selecting to wipe out everything in iTunes. The device appeared to do this, and I was showing 28 gb or so free out of 32 once it completed. Great, right? I proceeded the rest of that day to painstakingly download approx. 900 tracks from the cloud onto the device, hoping to correct the chopping issue. It did this, and I still had roughly 10 gb free. Great, right? Later that night when I plugged the iPod into my Macbook with the 30 pin to sync, iTunes on the laptop for some reason still recognized the songs which I thought I had deleted hours earlier and showed me multiple copies of everything. For the ones that had been deleted, when I clicked to play them on the iPod through iTunes, I got the little gray exclamation point - ! – in a circle like when a track has moved libraries and cannot be found. iTunes then told me my sync could not be completed due to being over capacity on the device by a ridiculous 12 gb or something like that. Huh?? I could have gone through and manually deleted the (by that point more than 1000) duplicate tracks and synced to have made room I suppose – but after accidentally hitting Autofill – iTunes threw up its hands and would not let me do anything further. Any attempts at that point to delete either pending Autofill tracks or missing duplicate tracks just led to endless spinning on the “Preparing Update” notice on the device which led to me having to kill iTunes. Can you say big-time frustration? I eventually opted to restore the iPod to factory (iOS 5.1.1) settings and start over. That device is currently at home slogging through the process of attempting to re-download 400 some songs from the cloud over wi-fi so that I can avoid the cutoff track problem. The plan after that is to sync playlists for certain artists over top of the purchased tracks so that my ripped tracks can merge with them to round out the playlist. Do you see how this is beginning to become a marathon?
Last but not least - it seems to be just since the last few iTunes upgrades for Mac, but I’m having a huge problem suddenly with album artwork staying synced properly. After one recent manual transfer session (30 pin between the iPhone and the Macbook) roughly half of the tracks I transferred had mismatched artwork. Doing this through the cloud (downloading tracks “Not on this iPhone” via the iTunes app) doesn’t seem to have the same problem, but of course this takes longer. Also, what is the deal with “Show All Music” in iOS 7 and playing tracks from the cloud? This is a really cool feature that allows you to save a ton of disk space on your device, but I have found that when I do this that many tracks have mismatched artwork. For example right now I’m listening to a Grateful Dead song that is displaying Genesis artwork. Huh?? Artwork is less of a big deal than the track lengths being chopped off, but it’s still annoying.
iTunes revolutionized the music industry and on the whole has been fantastic. But it seems as if lately, little irritating problems like the syncing issues are becoming more and not less prevalent, and the problem is they aren't being dealt with. I got my first Mac in college nearly 20 years ago now, and have been generally entrhalled with Apple products ever since. But I have to say that this kind of junk lately is more what I would expect in the vein of problems from the shoddy-PC world that seem to linger and never get fixed. Cupertino folks - what's the deal???

You're not the only one judging by the forums!
Likewise I have been using Apples since the Apple IIe(!) and have found them great in every respect. iTunes however over the past couple of years has deteriorated to th point of being unuseable. Apple has made iTunes the hub of your digital life and so it really has to work seemlessly.
I currently have had to completely wipe and re-install my 64Gb iPhone 4s several times to get my music back on to it. I cannot het any playlists to sync which is really annoying and it generally undermines my faith in Apples software quality.
Please put whatever resources are necessary to fix this soon Apple or you will certainly start to haemorrhage customers to other platforms. After all if iTunes remains broken then what's the point of paying the extra for Apple qulaity? You may as well uplaod ebverything to Google play and be done with it!

Easy steps to troubleshoot the Outlook Email sync issue

One question about Outlook that has been asked the most is, why some emails don’t sync in Outlook? Or there should be an email received but why I can’t see it in Outlook?
On this topic, we’ve seen a lot of articles on Microsoft and some other 3rd-party web sites, usually the explanation and the troubleshooting steps are so long that we don’t know where to start. I’m writing this article to make something easier. Not an encyclopaedia
about Outlook sync issues, just a few things we can take a look at before something really “difficult”.
For Exchange Accounts to troubleshoot, of course, this Microsoft Knowledge Base is helpful:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
http://support.microsoft.com/kb/842284/en-us
Here below I will introduce some common causes of the Emails not sync issues in Outlook, steps are based on Outlook 2010 and Outlook 2013, which are widely used nowadays.
View
Here comes a user, who says “why don’t some emails appear in my Outlook?” Generally we think it may be caused since the sync process is not complete, but consider this scenario: The “missing” email has been received but the user just can’t see it, is
this possible? Yes, this is possibly caused by the custom view.
First please logon the webmail, or OWA for Exchange Accounts, to see whether the “missing” emails exist there, if yes, then let’s do the following:
Go to the folder where the emails should be displayed, switch to VIEW tab ->
Current View Group -> Click Reset View button. When it prompts to confirm, click
Yes.
The emails magically appear! Why? That’s because you have set a custom view in this folder, such as a Filter in View Settings to let Outlook only show these emails that meet the criteria you have set. Once you click
Reset View, the View will reset and the Filter is wiped out. The emails can be displayed again.
One common symptom of this cause, is that you see a number beside the folder which indicates you have something unread, while you can’t find the unread items. Probably you have a custom view in Outlook that only allows the read items to show.
Another way to reset the View is to run Outlook with the command switch “/cleanviews”, which will restore default view and all custom views you created will be lost:
Press Win key + R, in the Run box, type “outlook.exe /cleanviews”, click
OK or press Enter.
Sync Filter
“Well, I can see the recent emails of the account in Outlook, but emails older than 3 months don’t show in Outlook, I can see these emails on Web, why?” It’s time to consider the Sync Filter.
Outlook has a feature that allows you to limit the amount of data that is synchronized locally to your .OST. The purpose of this feature is to make Outlook usable on devices that have limited or small amounts of local storage. This feature is called Sync
Filter. You can access the sync filter within your E-mail Server Settings under Account Settings.
We can choose the periods of emails we want to keep offline. Switch to
All to keep all emails to local so that they are not “missing”.
(Not all kinds of accounts can use this feature in all versions of Outlook, such as Exchanges Accounts don’t have Sync Filter in Outlook 2010)
Send/Receive Groups
I can sync all folders but emails in one folder don’t sync properly, how does this happen? Please check the Send/Receive Settings.
Go to SEND / RECEIVE tab -> Send & Receive Group ->
Define Send/Receive Groups. We can configure the setting for send/receive here:
Highlight All Accounts, click Edit button, in the new dialog window, check if you have select the correct folder options as you need, you may have not selected the folder which emails are not received. Check the box and
click OK to save, it should be working fine then.
Summary
When we talk about “sync”, we are talking about account types like Exchange, IMAP and Exchange ActiveSync. POP accounts don’t sync, they do a “download” instead, so it’s not talked about (However, some steps are applicable, like
VIEW).
As mentioned above, this article just discusses the easy things we should look at before the deeper analysis, if you have tried all these suggestions but still have the sync problem, feel free to post the question in our forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Dlehman wrote:
Is there a work around way??????????
Not really. BIS service is not designed to reconcile to the Outlook on your PC as your former BES service did, or there would be no reason for BES, right?
The (dirty) workaround is to created rules in your Outlook and filters on your BIS account login whereby you BCC yourself all the sent-from-handheld mail which arrives in Outlook and by rule is moved to your sent folder.
Then, on the BIS account login site, you create a filter to not foward any message to your device which are addressed as beig from your own email address.
Likewise, any email sent from Outlook must be copied to yourself to receive on the BlackBerry device, however it won't end up in your sent items.
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Mail app crashes with large mailbox (25k+ messages)

When connected to an exchange account, large mailboxes, whether split across multiple folders or all in the inbox, cause the mail app to crash occasionally. Nothing is lost, but it is not behavior I am comfortable with and I want to know if there is a known fix for this issue (aside from the obvious "reduce the number of messages" answer).
Thanks!

I found this thread and though thank god I am not the only person with this problem.
My .mac Account works fine. However my Demon Account which has worked fine bombs out within seconds. It was working fine for the first week until this evening.
I have done a reset as discribed,
I have deleted the demon mail account on the phone and done a reset. reset up the Demon account and still get the same problem.
Then Tried; deleted the Demon mail account on the phone and done a reset, turned the phone off completely, Done an iTunes Restore, turn the phone off and back on again and then re-entered the account details.
Still have the same problems. I can't remove the stuff of the email server because I need to keep stuff there.
Can anyone offer some advice?

10.9.2 gmail sync issue

Like many, I have been waiting for 10.9.2 to cure issues with the Mavericks Mail app when using gmail. Unfortunately, the sync issue has not changed.
Sometimes the Mail app will sync with gmail, but many times I have to close and restart the Mail app to get new email.
Why is it taking so long AFTER the OS release to discover and correct a fundamental bug in a fundamental app within an OS?

To rebuild you go to the Mail pulldown menu. Mail -> Mailbox -> Rebuild. I believe the rebuild will only apply to the account associated with the inbox highlighted at the time the rebuild is done.
You can also try removing an account and recreating it, but I would try rebuilding first and see if that does it.
It looks like Don P. above also had his problems fixed by upgrading to 10.9.3, so I am hoping this does it for you!
I should note that Mac mail has frequently been slow finding new mail on my work Exchange server. This preceeded 10.9.3 for as long as we had the Exchange server at work and continues with it. The problem I had that was fixed by 10.9.3 was that every day or two Apple Mail would completely stop syncing to a Gmail account (I have two and the stoppages seemed uncorrelated). In order to get the syncing to restart, I had to fully quit and restart mail.
Good luck!

Apple iPad 6.1.2 10B147 - Active Sync Issues Remain

Hi,
Please correct me ASAP if I am posting this in the wrong area of the discussion forum.
I have a batch of Apple iPad devices that are now connecting to our Exchange 2003 system using Apple iPad iOS 6.1.2 10B147 devices. It would seem that these devices may have the 6.1 Active Sync issue again even though this version was meant to fix the issue.
A couple of users have reported this morning reoccuring calender cancellations, we have also had excessive log growth on Exchange 2007 platform.
Here is the reported "Device Agent" from Active Sync logs:
Apple-iPad3C6/1002.147
Apple-iPad2C7/1002.147
Apple-iPad2C7/1002.147
Apple-iPad3C6/1002.147
Apple-iPad2C7/1002.147
Apple-iPad3C6/1002.147
Here is the reported Device iOS
DeviceOS
iOS 6.1.2 10B147
Does anyone know if Apple has this as a reported bug yet on their fixed version? If not is there an official Apple bug submission process that should be followed?
Regards
Ben Paddick

Hi waddock,
I think that for the most part, iOS 6.1.2 resolved the recurring calendar bug and the significant battery drain issues. With that said, I have had a couple cases of devices still experiencing the battery drain but not the calendar bug. Quick fix is to remove the Exchange mailbox(es) from the device and re-add it. If there are any existing accounts that use Exchange ActiveSync (I think Hotmail and legacy GoogleSync), I just remove and add them back to just in case.
I suggest checking here for periodic updates on what's going on with EAS (Exchange ActiveSync) and 3rd party devices like Apple:
http://support.microsoft.com/kb/2563324
I assume you're an on-premise environment, so to mitigate short-term, you may want to think about blocking certain devices on certain operating systems using your Device Access Settings in Exchange for mobile devices.
For feedback for Apple, you can do it a couple ways. This is the internet facing site:
http://www.apple.com/feedback/
Or you can create an Apple Developer account (or Apple IT program if you have an enterprise agreement with them) and start submitting feedback during your testing (i.e. beta versions of iOS):
https://developer.apple.com/
Hopefully this helps!

Sync issue with Outlook 2010

Hi,
Not sure if this would be the correct place for this, but here is my issue
We have a client with Exchange 2010, and Outlook 2010 and they seem to be getting sync issues. the error that comes up is
10:58:52 Synchronizer Version 14.0.6117
10:58:52 Synchronizing Mailbox "User Mailbox"
10:58:52 Synchronizing local changes in folder 'Inbox'
10:58:52 Uploading to server "server.domain"
10:58:52 Synchronization of some deletions failed.
10:58:52                  [0-130]
10:58:52            2 item(s) deleted in online folder
10:58:52 Done
And here is another example
10:27:20 Synchronizer Version 14.0.6117
10:27:20 Synchronizing Mailbox "User Mailbox"
10:27:20 Synchronizing Hierarchy
10:27:20 Synchronizing local changes in folder 'move folder'
10:27:20 Uploading to server "Server.domain"
10:27:20 Synchronization of some deletions failed.
10:27:20                  [0-130]
10:27:21            3 item(s) added to online folder
10:27:21            3 item(s) deleted in online folder
10:27:21 Synchronizing local changes in folder 'move folder 2'
10:27:21 Uploading to server
"Server.domain"
10:27:21            4 item(s) added to online folder
10:27:21 Downloading from server
"Server.domain"
10:27:21 Done
10:27:25 Microsoft Exchange offline address book
10:27:25 Download successful
Now I have tried some of the standard troubleshooting steps but it seems to keep happening.
This is what I have tried
1) turned off any 3rd part addins
2) turned on outlook logging, but it does not seem to indicate any errors, or I may not be reading it right
3) removed the ost file, and let outlook recreate it
4) turned off cache mode, and turned off offline file, re-open outlook turned back on offline file, cache mode
5) removed exchange support files for outlook, and repaired office
So I am not sure where to proceed from here.
Thanks
Tim

Hello Tim,
Is there any new update on this thread?
Thanks,
Simon
Exchange Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]

Blackberry world sync issues

My Curve 8520 is failing to sync apps from app world using compter phone connect; it is just returning, sync issue message on the computer and I had to wipe it to help correct only to end up with no app on my phone and an internet connection that is failing to download more than 1MB of any app.
Again, blackberry protect has been disabled and now can't restore my phone to its backup data.
Please help, what could be the problem and how do I correct it? Thanks

My experience has been that the more end points you are trying to sync with an Exchange mailbox, the greater the likelihood of sync issues. So my opinion is you would experience the same issue is you had say, an iPhone and an iPad, or two iPads.....

Apple TV2/Netflix Lip-Sync Issues

Although Netflix plays with no problems on my PC using the same wireless network that my Apple TV uses, I am experiencing severe lip-sync issues when viewing Netflix on my Apple TV2. Audio is around 400-500ms behind the video. I am connected to my TV via the HDMI out. Video and audio are perfect, just not in sync.
Any thoughts?
Thanks,
Chuck

I also assumed that it was the ATV2, but then i streamed a large h.264 file from itunes on my Mac, the Apple October event from the podcast section directly from Apple, and no issues, went back to NetFlix, loaded up another movie "Superman Doomsday", and no lip-sync issue, went back to the original file, "Rocky Horror Picture Show" and lip sync galore.
I think its NetFlix creating a separate encode for ATV2 and those encodes are probably still underway, again, this is merely a guess, but its consistent with the YouTube experience, as certain videos that appear on YouTube do not appear in the Apple iteration of YouTube (iPhone, iPad, ATV2). A great example is Kanye West Runaway. It's a 30 minute long form film and appears on the YouTube, but does not appear in the YouTube IOS application.

Sync issues in outlook

one computer keeps getting sync issues.
i have already recreated the outlook profile but the error still comes up in the sync issues folder.
the error log says:
17:58:39 Synchronizer Version 12.0.6672
17:58:39 Synchronizing Mailbox 'xxxxxx'
17:58:39 Synchronizing Hierarchy
17:58:40 Synchronizing server changes in folder 'Inbox'
17:58:40 Downloading from server '[email protected]'
17:58:53            8 item(s) added to offline folder
17:58:53 Synchronizing server changes in folder 'Drafts'
17:58:53 Downloading from server '[email protected]'
17:58:53 Synchronizing server changes in folder 'Junk Email'
17:58:53 Downloading from server '[email protected]'
17:58:54            1 item(s) added to offline folder
17:58:54 Done
17:59:07 Microsoft Exchange offline address book
17:59:07                  Not downloading Offline address book files.
A server (URL) could not be located.
17:59:07         0X80004005
Regards Jake Gardner If you found this post helpful, please give it a "Helpful" vote. If it answered your question, remember to mark it as an "Answer". This posting is provided "AS IS" with no warranties
and confers no rights! Always test ANY suggestion in a test environment before implementing! Sorry if my grammar is incorrect as I am probably on writing to you from my phone.

Hi,
Which version of Exchange server are you using?
This issue may occur if the Outlook client computer is configured to use proxy settings when Windows Internet Explorer is used. However, the IP address of the Exchange Client Access Server (CAS) server is not in the exclusion list.
To resolve the issue, Please follow:
1. Start Internet Explorer, click Tools, and then click Internet Options.
2. On the Connections tab, click LAN settings.
3. Select the Bypass proxy server for local addresses check box, and then click Advanced.
4. Type the FQDN of the Exchange CAS server, and then click OK.
5. Restart Outlook.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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