Large screenshots on macbook pro retina

Hello,
I just purchased the most recent 2013 Macbook pro 13inch retina. My display settings are scaled to the highest resolution. Whenever i use the native screenshot, the images are huge when pasted into email. Is there a way to capture images as they are without going to photoshop to resize?
Thanks in advance!
Peter

Scrub my last post it's not Apple it's Google Drive that's causing the problem, just quit that and everything's fine again

Similar Messages

Light area in macbook pro retina 13

Hello everyone, yesterday I noticed that the screen of my macbook pro retina 13 has a small area that looks clearer, it is not a dead pixel or anything like that. In dark colors it's not possible to notice, only in white and light colors. Do you know what can it be?
I bought my macbook pro in december 2013.
Sorry for my poor English.
Thank you very much.

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

Screen Garbage MacBook Pro Retina

MacBook Pro Retina 15, Mid 2014 16 GB RAM GT 750M 2GB VRAM 500 GB SSD
This phenomenon occurs when running PP 8.1 - no other app on my Mac produces this.
Exported video is fine and doesn't seem to affect function the of PP, but troubling to see this.
Screenshot of issue with PP in background.

I have this problem on the lower third with Mavericks. Sometimes the computer just stays black when I leave it on battery and it goes to sleep. It won't wake up until I hold the power button down for a long time and it restarts. If I close the lid, then reopen later I get the artifacts you show here, but only on the lower third. I do not get them EVER if the computer isn't CLOSED to sleep. Of course when walking from one room to another (think in terms of large hotel where this could be a 15 minute walk) I don't want to shut it off but I don't want to carry it open either. THis is a problem. I didn't have this problem before mavricks. I'm on the original MBPr which I purchased Jan 2013. Otherwise it's been flawless. Just one dead pixel cluster and the battery life is gradually decreasing.

MacBook Pro Retina Display Support ?

I just purchased a new MacBook Pro Retina Display laptop, and would like to know when I can expect Adobe to upgrade the CS6 suite of apps to take advantage of the Retina display.

Don Quinn wrote:
Am I the only one confused why people buy into doubly dense displays and then want to dumb them down by making elements on them twice as large? That seems wasteful. Scoot your chair closer to the screen. I hold an iPhone 4 closer to my face than a 2nd gen iPod touch. It is no big deal. They look the same that way.
The retina display does not introduce a new issue. Dot pitch has been increasing for years. We see people that will adjust their LCDs to a non-native resolution (ie: running 1024x768 on a 1280x1024-capable display). Or they will adjust their system settings to display larger fonts. Instead of buying the right monitor for their needs and eyesight, they misuse an expensive display. I would love to have the pixels that they are not using. A pixel is a terrible thing to waste.
You show a complete lack of understanding of the problem, and what the Retina display brings to the table. It's not just a higher density display — it's roughly double the resolution. You even said it, but did you think it through? According to your suggestion, we should run the display at the double resolution and deal with half-sized UI elements. Can I say, "yuck!"? Just TRY to use Photoshop with buttons this small:
http://d.pr/i/LVTH (screenshot of Photoshop CS6 on my rMBP at the highest resolution) Squeeze that into a 15in. laptop screen and you'll see the problem.
Most are smaller than my mouse pointer. Some apps that don't support the display are completely unusable. I tried playing Team Fortress 2 soon after getting my rMBP and found that the settings UI is so small it's impossible. The doubled resolution isn't so we get more screen real estate — it's so we get super-crisp images and a level of detail in the photos and graphics we work on that parallels printed work. Hell, I'd settle for just getting the workspace Retina supported. I don't care if the UI is grainy, I just want my photos and prints to be crystal clear.
I'm STILL waiting on word (any word at all) from Adobe that even HINTS on Retina support. I refuse to purchase software because odds are, it'll be in 6.5 and I'll have to purchase all over again. I'd go Creative Cloud but I'm not paying $50/mo for ugly software from a company who could be a bit more loving to the consumer. Also, I just can't afford it. I'm unfortunately stuck waiting with just Pixelmator (which is Retina supported already... ahem) until Adobe says something. ANYTHING. Instead, you could hear a pin drop in the silence. WE JUST WANT TO KNOW

High memory usage, MacBook PRO retina 16Gb

Hi,
I'm using a MacBook Pro Retina 15-inch 16Gb
Processor 2,5 Ghz Intel Core i7
Graphics Intel Iris Pro 1536 Mb
OS: OS X Yoseminte v10.10.2
I'm having a problem with my ram. I think its eating too much rum when I'm not doing anything..
Please find my screenshots attached.
And this is how it looks when I have the Adobe Photoshop open (a small psd file 5,2Mb), Microsoft Word (1 page), Itunes, And the Chrome Browser (12 tabs opened)
Can someone help me with this issue? Why is it eating that much RAM?
If there is any other info that you need for this situation please tell me so I can get that for you.
Thank you

With the introduction of Mavericks, the OSX now for performance purposes will try to use as much RAM as is available. The amount of used is no longer the guiding parameter regarding if adequate RAM is installed or not, but PRESSURE is. If your MBP shows that Pressur is in the GREEN category, then the MBP is operating efficiently. If the color is Yellow or Red, then you must loook for solutions.
Use of the Memory Clean application will serve no useful purpose. You may let OSX do it's job,
Please read this:
http://support.apple.com/en-us/HT201464
Ciao.

Opening and cleaning a Macbook Pro (retina 2012)

I have had my MacBook Pro retina for more than 2 years, without cleaning the insides yet
I have used it extensively, many hours every day, and there has been periods of daily smoking
Should I just order a screwdriver set (pentalobe?), open it and clean the fans etc.?
I assume warranty is already expired.
But will opening and cleaning it be complicated or risky business? I'm good with electronics, but Apple uses small and delicate screws/parts etc.
Should I use a swab, compressed air container, or will a vacuum cleaner do? (metal/plastic head; static electricity)

Mow.gli wrote:
Should I just order a screwdriver set (pentalobe?), open it and clean the fans etc.?
I would. I open up my MBPs without fear. I suggest that you place it on a large surface with a clean towel underneath. That way you can slide it around without damage and when you drop a screw, it will tend NOT to bounce away.
I assume warranty is already expired.
Yes, unless you purchased Apple care which extends it to three years.
But will opening and cleaning it be complicated or risky business? I'm good with electronics, but Apple uses small and delicate screws/parts etc.
Should I use a swab, compressed air container, or will a vacuum cleaner do? (metal/plastic head; static electricity)
I do not consider it risky if you use patience and a little common sense. You may also need a #00 Phillips driver and possibly a Torx driver. Check the iFixit.com web site for disassembly instructions for you model and appropriate tools. That way you will have an idea what to expect. Swabs with a non-residue electronics cleaner and compressed air are good ideas. A vacuum cleaner should be used very judiciously.
Ciao.

MacBook Pro retina 13" (late 2013, Haswell) why is the highest resolution rendered in 3360x2100, which the system obviously can't handle?!

Hey Apple and Apple users,
I just recently switched from an MacBook Air (mid 2013) to the new Haswell MacBook Pro retina 13" (late 2013 model).
The main reason to do so was the better screen and the option to run higher scaled resolutions, as advertised.
I was willing to trade in the Air's low weight, smaller formfactor and the extra batterylife for the better screen.
When it comes to resolutions:
1280x800 is just a joke nowadays, why is the MacBook Pro still based on it? 13" and 1440x900 work quite fine...see MacBook Air.
1440x900 is okay in everyday life situations, but sometimes you just need "more space" as the third scaling option calls it as well in the display-settings.
1680x1050 on 13" can sometimes be challenging, but it is really fine if you need to work and have a lot UI elements to deal with (Photoshop etc.)
So 1680x1050 scaled on the 2560x1600 screen would be my daily driver for work. So I expected a scaling factor of "1.5238..." (2560/1680) will be used most of the time.
Frankly spoken...I am really disappointed by the 13" retina MacBook Pro and the way OS X Mavericks is handling the scaling.
It obiously works well and responsive with the 1280x800 non-scaling resolution ("best for retina, scaling factor 2: 1280 --> 2560).
Is still "okay-snappy" at 1440x900 (scaling factor 1.777...: 1440 --> 2560).
But it totally breaks down at 1680x1050 (scaling factor 1.523...: 1680 --> 2560).
I use "Mission Control" all the time and it is stuttering and slow...overall a sluggish and unbearable experience.
The same goes for Desktop-Switching by swiping the screens or resizing and moving windows and files around.
So I was wondering why...and then I noticed that when taking a screenshot of my entire screen (CMD + 3) the image size of the screenshot was 3360x2100 and not the expected 2560x1600.
This means Mavericks is not scaling the UI with the appropriate factor (see above). For retina MacBooks it ist simply rendering one pixel of the classic, non-retina Interface in now 4 pixels (2x2) and sending this straight to the screen, which then "scales" it down to the resolution it is able to display.
Why is this bothering me? – Because the machine has to do a lot more work to render the higher resolution that can't even be displayed, due to the screens limitations.
2560x1600 = 4096000 pixels = 100%
3360x2100 = 7056000 pixels = 172%
This means the MacBook has to render 72% more information than actually can be displayed on the built-in screen and are just lost.
Of course this makes the overall UI feel sluggish and idly! Especially with the not that performant Intel Iris IGP and no dedicated graphics card.
All this extra "rendering" just results in a worse battery life due to the extra work that the graphics card and CPU have to do.
First, Apple...are you serious about this?
What can we do about this?
Is there a way to have this properly scaled?
Thanks in advance to everyone.

Okay...I thought deeply about this issue.
Even looking into ways to maybe fixing this on the software side. But it occured to me that this is to deeply embedded into the system that it won't be possbile to come up with a sufficient third-party solution.taht
The problem is that there is no intermediate step inbetween "standard DPI" graphics and "HiDPI" (image-resources named "[email protected]").
But there should be one, to minimize the amount of image information that needs to be processed by the device.
This effects especially the MacBook Pro retina 13", as it has the less powerful Intel Iris IGP, when performing on the highest scaled resolution (equivalent to 1650x1080).
As well as the MacBook Pro retina 15" without a dedicated, second Graphics Unit,when performing on the highest possible scaled resolution (equivalent to 1920x1200).
Those devices don't have enough resources to handle the consequential "HiDPI" resolutions of 3360x2100 for the 13" and 3840x2400 for the 15" model.
(Comment: 3840x2400 = 9,2MP, which is more than the standard 4K resolution of 3840x2160.
I analyzed the scaling factors as follows:
Factor "2" to display 1280x800 on the 13" model and 1440x900 on the 15" model in HiDPI.
Factor "1.777..." would be required to display 1440x900 on the 2560x1600 screen of the 13" model.
Factor "1.714..." would be required to display 1650x1080 on the 2880x1800 screen of the 15" model.
Factor "1.523..." would be required to display 1650x1080 on the 2560x1600 screen of the 13" model.
Factor "1.5" would be required to display 1920x1200 on the 2800x1800 screen of the 15" model.
As all the models seem to have no problem with rendering the intermediate scaling step (1440x900 for the 13" and 1680x1050 for the 15" model) at HiDPI, hence with the scaling factor 2. There is no real need to provide the UI-elements.
But in my opinion there is a strong need for a "MidDPI" ([email protected]) intermediate step for all the UI graphic elements that wis based on the scaling factor 1.5.
This would result in the following:
13" MacBook Pro retina with 2560x1600 screen:
1280x 800 @ 2x = 2560x1600 (no surplus, native screen resolution)
1440x 900 @ 2x = 2880x1800 (the surplus of 1088000px = ~1MP can still be handled and compansated by the weak Iris IGP)
1680x1050 @ 2x = 3360x2100 (the surplus of 2960000px = ~3MP is too much for the weak Iris IGP)
NEW 1680x1050 @ 1.5x = 2520x1575 (with a small border of left=20px, bottom=13, right=20, top=12 pixels, which means ~2,2mm and ~1.3mm around the 1.5x scaled image!).
15" MacBook Pro retina with 2880x1800 screen:
1440x900 @ 2x = 2880x1800 (no surplus, native screen resolution)
1680x1050 @ 2x = 3360x2100 (the surplus of 1872000px = ~2MP can still be handled by the Iris Pro IGP)
1920x1200 @ 2x = 3840x2400 (the surplus of 4032000px = ~4MP can't be handled sufficiently by the Iris Pro IGP)
NEW 1920x1200 @ 1.5x = 2800x1800 (nu surplus, native screen resolution, no border needed!)
The big advantage is that all the graphics have already been remodeled for the HiDPI mode.
So scaling those "factor 2x" images down to "factor 1.5x" should be comparably easy!
Example:
Left: Traditional "standard DPI" icon of "all my files".
Right: "@2x.png" for the "HiDPI" modes.
Middle: "@1.5x.png" suggestions for the "MidDPI" mode; easily scaled down from the lovely HiDPI graphics.
With this simple introduction of the "MidDPI" modes a significant amount of processing power can be saved.
This not only improves battery life when driving those higher scaled resolutions, but also lets the user access those resources for what really matters: processing power for the primary job that the Mac needs to get done.
Thanks in advance.

Macbook Pro Retina 15" is lagging when it shouldn't be

Problem description:
Macbook Pro 15” Retina is lagging really badly, when it really shouldn’t be. Running Safari, Mail, Calendar, Messages, iTunes, Spotify, uTorrent, and a League of Legends installer. With the 2.0 i7 Quad Core and the 8 GB of RAM, I don’t see why this is happening.
EtreCheck version: 2.1.8 (121)
Report generated March 22, 2015 at 1:11:15 PM PDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 15-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,2
    1 2 GHz Intel Core i7 CPU: 4-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 5
Video Information: ℹ️
    Intel Iris Pro
        Color LCD spdisplays_2880x1800Retina
        HP w2007 1280 x 800 @ 60 Hz
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 15:33:12
Disk Information: ℹ️
    APPLE SSD SM0256F disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 50.77 GB (25.13 GB free)
        Macintosh HD (disk1) / : 199.00 GB (138.13 GB free)
            Core Storage: disk0s2 199.37 GB Online
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.bittorrent.uTorrent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    None
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 8 Update 40 Check version
    Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        29%    WindowServer
        17%    LoLPatcherUxHelper
        17%    uTorrent
        14%    LoLPatcherUx
        12%    LoLPatcher
Top Processes by Memory: ℹ️
    155 MB    Safari
    146 MB    WindowServer
    120 MB    Spotify Helper
    103 MB    Calendar
    103 MB    uTorrent
Virtual Memory Information: ℹ️
    352 MB    Free RAM
    3.59 GB    Active RAM
    2.71 GB    Inactive RAM
    1.32 GB    Wired RAM
    6.01 GB    Page-ins
    386 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 22, 2015, 12:51:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-125140_[ redacted].crash
    Mar 22, 2015, 01:22:46 AM    /Library/Logs/DiagnosticReports/Adobe Photoshop CS6_2015-03-22-012246_[redacted].cpu_resource.diag [Click for details]
    Mar 21, 2015, 09:37:46 PM    Self test - passed
    Mar 21, 2015, 05:15:10 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-21-171510_[ redacted].cpu_resource.diag [Click for details]
    Mar 21, 2015, 01:07:32 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-21-010732_ [redacted].crash
    Mar 20, 2015, 05:04:43 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/System Preferences_2015-03-20-170443_[redacted].crash
    Mar 20, 2015, 05:01:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/System Preferences_2015-03-20-170123_[redacted].crash
    Mar 20, 2015, 04:46:30 PM    /Library/Logs/DiagnosticReports/mbpluginhost_2015-03-20-164630_[redacted].crash
Please help!

You're getting the usual experience of posting "etrecheck" stuff on this site.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Can the flash storage hard drives in the brand new 15inch Macbook Pro Retina Display laptops (10.22.13) be upgraded/replaced in the future?

Can the flash storage hard drives in the brand new Macbook Pro Retina Display laptops that were just released a few days ago (10.22.13) be upgraded/replaced in the future? I will need more than the basic 256GB for sample libraries using music software, among other things, but currently larger flash drives from Apple are too expensive. I ask because I'm in the process of buying one of the new 15inch Macbook Pro Retina Display laptops right now (or at least right after I get an answer to this question).
I saw in the Mac store when I started looking at the build options for ordering the Macbook Pro that under Memory it said the memory was built into the computer and therefore could not ever be replaced or upgraded in the future. So I was wondering if something similiar might be the case with the flash storage drives even though the same wasn't written under the hard drive options? If these flash drives can be replaced in the future then I would just purchase the starting 256GB drive and suffer through using connected external hard drives, as unwieldy as that would be, until there were potential replacement flash drives with larger storage capacties available on the market or through Apple for more reasonable prices. But if the hard drives in these laptops can't be replaced/upgraded I would go for the 500GB drive option (even though paying an additional $300, before taxes, for just 244GBs more storage space is absolutely outrageous no matter how great flash drives are with their read/write speeds, no moving parts to break, and lighter weight/thinner builds allowing for an overall thinner laptop). I would even go for the larger 1TB option, which is really what I need, except that costs an additional $700 which is more than enough to buy me a new 50inch, HD, flatscreen TV from a reputable brand if I were so inclined! (And yes, I understand the youth of the technology, current limits to flash drive capacities, and the reason for the high prices. I know I'm not getting bilked...)
So yeah, does anybody have an answer to this question? Can the flash hard drives in the new Macbook Pro Retina Display laptops, just released, be upgraded/replaced in the future? Any answers are greatly appreciated and will save me some much needed cash on my purchase of one of these laptops! And I should also ask, if so, can they be replaced by the laptop owner with the normal toolset through the normal, easily done methods of hard drive replacement in laptops that has been common, or would I have to bring the laptop to a Apple technician?
Thanks everybody!

The modules are proprietary. They are installed in a slot secured with a tiny screw.
macsales.com has been working on providing aftermarket modules for the older models that were on the SATA Bus.
These newer ones are likley directly on the PCIe Bus. That will take some time to develop.

Macbook Pro Retina Display and Flash Player major issues

Hello,
Apple has recently released Macbook Pro's with Retina displays.
I have tested my Flash application on the new laptop, and this is what I observe:
1. My Flex SDK Flash application looks blurry and strange when I try to check it out from any Macbook Pro with Retina display, while looking sharp and OK from all other machines.
On this screenshot you can sort of see the issue:
http://i.imgur.com/UXHd4.png
(Expand the image to the actual size, and compare the Flex SDK components with browser labels. Browser labels look crisp, Flex SDK components look a little bit blurry.)
2. It is no longer possible to click on anything in Flash Player Dialogs, such as:
* Flash Player Settings
* Webcam or microphone allow/deny dialog
* All other dialogs (peer-to-peer access, etc)
This issue makes it impossible to use video chat applications on Macbook Pro Retina's because users can't click allow/deny when requested for audio/video access.
I have submitted reports about this to Adobe BugBase here:
https://bugbase.adobe.com/index.cfm?event=bug&id=3224151
https://bugbase.adobe.com/index.cfm?event=bug&id=3224147
Please fix these issues.
Andrey

@nvhdab - If you haven't already, can you please add a bug on your issue over at bugbase.adobe.com If it's the same as 3224151 then it sounds like it's going to be fixed soon. I'm trying to find out exactly when, but it might be in the 11.7 release now (4/2/2013 - Flash Player 11.7.700.170 Beta)
@scottclayton - I'm going to ask the team to revisit the click issue. I don't have a retina display so I can't confirm the issue. Thank you though for putting up the workaround.

Macbook Pro Retina display says "No batteries available" after legitimate system software update

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Having Memory problems on Macbook Pro Retina 13'

Hello!
So a month ago or so I bought a new Macbook Pro Retina 13'.
I'm into video-editing and have been editing a lot of videos this summer and noticed that it took up a LOT of space on my hard disk. So, I deleted all the films I have on this computer and emptied the trash file. I also used Disk Inventory X to make sure everything was deleted.
I'm going to be buying an extra hard disk where I'll put all my edited videos, but for now, I'm having slight problems. Even though I made sure every film/video was deleted on my Macbook, according to Utilities I still have 27GB of Films on my Macbook. (Link to print screen)
Does anyone have any idea how to get rid of that?
Thanks so much in advance,
Jay!

Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. However, don't delete anything that is located outside of your Home folder as those are system files.

MacBook Pro Retina? Or iMac?

I'm starting online classes for my university, I will be doing online classes for two to three semesters to rack up scholarship money and then transfer to a university up here(my family just moved from NC to AK for job opportunities and I came with). I can afford either of these laptops, but I'd like not to spend a ton of money.
I need my computer to handle gaming, web surfing, a TON of Skype(like 6+ hours of Skype a day), streaming, etc.
I typically do a lot at the same time, an example is, I'll be on Skype, playing a game with them through Steam. I need something that can handle all of that.
I don't want a 27" iMac because I believe that's too big and I don't need a screen that big. So I'd be deciding between the 21.5" and either of the MacBook Pro Retina models. I currently have a 13" MacBook the aluminum model and it's really hard doing all of this. I can't play certain games and Skype at the same time without the game lagging extremely bad. I do like the portable aspect of the Retina and I will eventually end up going to actually class and it would be nice to be able to bring everything with me at once. But if I get the iMac I would keep my MacBook instead of giving it to my parents and have both a desktop and a laptop. If I got the Retina I would give the MacBook to my parents to use and when my brother graduates from college in two years the MacBook would be my present to him. It's in amazing shape and would save him a ton of money!
Any suggestions would be appreciated!
Thank you!

Hi, I am from Hong Kong. I have bought a customerized late-2012 iMac 27", but it hasn't been to my home yet
For your case, you will use it for school and games mainly, but not video editing or graphic designing, right? Therefore, I suggest you for buying iMac 21.5" with high sepc one with the following reasons:
First, you have a laptop - MacBook Pro already. Even though you said if you bought RMBP, you would give the old one to your parents, why don't you try to have a Mac desktop - iMac at home? (MacBook Pro+iMac = GREAT !!) That's my personal formula.
Second, although Retina MacBook Pro has a awesome display, please be reminded some games may not support with such a high pixel screen. Thus, the performance may work poorly. On the other hand, for iMac 21.5", it has a 1920x1080 screen, which is suitable for most of the game. Unless you want to learn video editing, photo editing and graphic designing, I won't recommend RMBP to you.
Last but not least, comparing the storage parts, all RMBP models use SSD for storage, but iMac use SATA or Fushion Drive only. It seems RMBP is better than iMac. However, when you consider the minimum volume of iMac, it is 1TB for both SATA or Fushion Drive, which is much greater than the RMBPs with at most 512GB SSD. As a game player, you may download several large-file games, says 2GB to 20GB. A larger volume harddisk will be better. What's more, if you choose the Apple's new technology-Fushion Drive, you will experience the efficiency of opening Apps or Games.

Pixelated text and graphics in MacBook Pro Retina

Why are text and graphics in pixelated in Numbers and iBooks applications, to name two, on the MacBook Pro Retina? All updates have been downloaded.

Clinton- The problem is that the way things are setup is a bit confusing. Apple doesn't let us use the actual full resolution of 2880 x 1800, in relateive size. There is a hack to see the screen at full native resolution, and it's unbelievably small. So what they do is use the pixels, but use 4 vs 1, and thus they make the UI look like it would look as standard 1440 x 900 display. I have an old 15" and looking at both, the UI is the same relative size on the screen. However the retina is using more pixels to make the same physical size.
Now, Apple also lets apps use 1:1 within their "working area." For instance, if you view a graphic on a web page, it shows it doubled, and pixelated. But if you drag that image to the desktop then open in Preview, preview will show it half size of Safari, but in actual resolution. it's sharp, but half the size of Safari, as Safari is doubling it. So apps can take advantage of that but will have to be updated. Pixelmator isn't updated, and graphics/text/vectors are blurry in their work area, but once you save/export, and view in preview, they are perfect.
So there is going to be a lot of strange stuff going on until everyone gets on the same page.
I did find you can view Pages/Numbers with better resolution (just not icons) by right-clicking "get info" and unchecking open in low resolution. But Pages acts weird. I will post a screenshot in a minute about what I mentioend about apps using the native resolution within work spaces.
Bryan

Upgrading SSD's in my macbook pro retina

I'm just wonding if its possible to upgrade from a 256gig SSD in my macbook pro retina to a larger SSD. I'm assuming you have to use a certain type of SSD. Anyone knoe what type and how ?

Welcome to the Apple Support Communities
The MacBook Pro with Retina display has got its storage soldered, so you can't replace it. The cheapest thing you can do is to buy an external disk and store data there, or you can buy an extension for the internal drive > http://eshop.macsales.com/shop/SSD/OWC/Aura_Pro_Retina_2012

Large screenshots on macbook pro retina

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