Laser Jet 1536dnf fatal error message while installing driver
HP Laserjet 1536dnf
Windows 8.1 64-bit
Got the printer a month ago and originally had no problems installing the full package software using the cd that was provided. The printer part worked great. I had to uninstall the software because the scanner on the 1536dnf was not being recognized by any programs on my laptop.
Now, I'm having problems re-installing the full package software on my windows 8.1 64 bit using the product's cd that came in the box. After the installer recognizes the printer is connected through wired network connection (not using USB cable) it attempts to install the software and gives me an error " Fatal error occurred preventing product use." No error code. It forces me to hit the cancel button and uninstalls all the files.
I have tried the following: uninstalling the 1536dnf software from the laptop, restarted my computer, updated my Adobe flash to the current version (not sure why but one of the forums on here mentioned it). I have also tried to install the online full package with the same error result.
I used the same CD with another laptop that had win 7 and it installed the software without any problems, so I don't think there is anything wrong with the CD.
Can anyone help me?
Regards,
Julian
Hi @foolishdrone3 ,
I understand that you are getting a fatal error installing the printer over the wired network on Windows 8.1.
I would like to help you out with this issue today.
I would use the latest drivers for the installation, that you downloaded from HP.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
Find the error code in Windows 8:
Right-click the lower left corner of the screen, and then click Event Viewer. The Event Viewer opens.
In the Event Viewer pane (on the left), click the arrow next to Windows Logs.
Under Windows Logs, click Application. The Event Viewer results display in the middle pane.
In the Source column, find the most recent Error entry from HP, and then click the error entry. The error details display in the General tab.
In the General tab, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code, and then continue to the next step.
What was the error code?
If you are still having issues, install the printer as a USB connection, then when connecting the USB cable follow this document immediately. A Fatal Error Displays During Software Installation. Then I will provide the steps for flipping the port to the Ethernet connection. Just so we can get the software installed.
Test the printer as a USB connection.
Then go into Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer. You will need to print the Configuration page to get the printer's IPv4 address. Printing a Configuration Report.
Make sure the printer is online.
Test the printer.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP
Similar Messages
-
Error message while installing Oracle BI Publisher
javaw.exe
the procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL
Please find the solution of this problem...I got this pop up error message while installing BI publisher..
thanks in advanceDo a search to find all copies of psapi.dll. You only need the one for IE 7. Rename the other one(s).
-
Error message while installing JDK on RED HAT - linux interprise 5
Hello!
I have got an error message while installing JDK on RED HAT - linux interprise 5:
[user@localhost Desktop]$ cd jdk-6u22-linux-i586-rpm.bin ./jdk-6u22-linux-i586-rpm.bin
bash: cd: jdk-6u22-linux-i586-rpm.bin: Not a directory
[user@localhost Desktop]$ ./jdk-6u22-linux-i586-rpm.bin
Unpacking...
Checksumming...
Extracting...
UnZipSFX 5.50 of 17 February 2002, by Info-ZIP ([email protected]).
inflating: jdk-6u22-linux-i586.rpm
inflating: sun-javadb-common-10.5.3-0.2.i386.rpm
inflating: sun-javadb-core-10.5.3-0.2.i386.rpm
inflating: sun-javadb-client-10.5.3-0.2.i386.rpm
inflating: sun-javadb-demo-10.5.3-0.2.i386.rpm
inflating: sun-javadb-docs-10.5.3-0.2.i386.rpm
inflating: sun-javadb-javadoc-10.5.3-0.2.i386.rpm
error: can't create transaction lock on /var/lib/rpm/__db.000
Installing JavaDB
error: can't create transaction lock on /var/lib/rpm/__db.000
Done.
What is the problem?
Thanks!Good point.
Moderator action: thread locked. -
installing Adobe Elements 11, I get an error message while "installing shared technologies"........any suggestions
Please review your installation logs to locate the error message affecting your installation. You can find details on how to review the install logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
-
Fatal error message while updating to os 6
I have a bold 9700 and am try to update my current 5.1 (?) software to 6.0 and receive a fatal error message while updating. Any suggestions?
Hi, download to the computer ignoring the Desktop manager. Connect the Blackberry to your computer and run the application you just downloaded. It worked for me - good luck.
-
Error messages while installing x86 on PIII
How can I over come that error messages while installing x86 on PIII GA-60XT Socket 370 Processor Motherboard .
Strange problem . I did not face that problem with previous versions
of Solaris 10. I used Sun's Download Manager with the same results. I
used Nero to burn the DVD file : sol-10-u5-ga-x86-dvd.iso.
Those are the steps I did . Please tell me any errors about it :
---Start of steps----------------------------------------
I entered in the GRUB append -kd instead of cdrom and then reboot :
Welcom to kmdb
[0] > cmi_no_init/W1
cmi_no_init 0 = 0x1
Error : unable to configrte Network interface.
Exiting to shell.
#exit
nfs mount : nfs file system , use [host:]path
then I navigate with the installation program :
Keyboard layout
language
hostname
password
Error : the disk you inserted is not a Solaris OS CD/DVD.
F2
There were problems loading the media from /cdrom
-----End of steps-----------------------------------
ThanksAre you using a computer Administrator account?
-
Help please - error message while installing mobi usb card modem
Hello,
I keep getting an error message while trying to install a mobi usb card modem onto my g4. The message is "error encountered while running the installationcheck tool".
I've never seen this message before, can't find any info about it. I'd really appreciate any help, we don't have any mac support where I live (and mobi have no idea).
Thanks!Yzmina,
Make sure your USB card is compatible with the Mac and also, connect a USB device to see if the card is working.
You don't say what kind of Mac you have, but didn't most G4s have an internal modem.
What software are you trying to install - Macs usually don't need third party software for USB cards.
A little more information will help people solve your problem. -
Plz assist
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Error Message while installing Reader 9.4
I am currently using Windows XP and am getting the following error message when installing
Adobe Reader 9.4:
Error 1402. Could Not open Key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS.
Verify that you have sufficient access to that key, or contact your support personnel
I have already removed my previous Reader Version 7. Not sure why this is happening. Please help. Thanks.
Sam.Please refer to the following KB article:
http://kb2.adobe.com/cps/329/329137.html -
Fatal Error Message While attempting to Install :/
Hi,
I just purchased a new laptop and was hoping to wipe out Windows and install Arch. When I attempted to repartition my disk using the custom option - I got the following message:
Fatal Error: Bad primary partition 2: Partition ends in the final partial cylind.
I'm not sure what the second part of the message is trying to tell me.
If it helps this was the output from fdisk -l
Device Boot Start End Blocks Id System
/dev/sda/ 1 1036 8313856 27 unknown
/dev/sda2 * 1036 1048 102400 7 HPFS/NTFS
/dev/sda3 1048 30402 235780280 7 HPFS/NTFS
Any help would be greatly appreciated - what it means and what I might be able to do to fix it and move on
I have heard a lot of good things about Arch and I'm bound and determined to find a way to get Arch installed.ppss,
I burned an image from another distribution and then used their installation program to create new partitions for Linux. I'm sure you could use gparted and other programs as well. I would goggle "Linux & partitioning" or Linux & partitioning tools" I'm sure you will find multiple ways to solve the issue. I'm not sure what the message was about but I was able to install a Linux distro (not Arch sadly, but that is due to another unrelated problem, I'm trying to work through) on my laptop without issues - so it wasn't a hardware issue.
fbr -
Error message while installing QT for Windows 7.1.3
While installing Quicktime I get the message:
Error reading from file: C:\Program Files\Quicktime\QTSystem\QTJava.zip. Verify the file exists and that you can access it.
Abort Retry Ignore
I checked the directory and the file is there. Clicking Retry does not seem to help. If I Ignore the installation proceeds but the player doesn't work properly. I have to Abort installation for now.let's try getting a QuickTime 7.1.3 installer log to the Apple Engineers for a look.
first, doublecheck that all itunes and quicktime has been removed from the PC as per:
Removing iTunes and QuickTime for Windows
now download and save a copy of the standalone QT 7.1.3 installer to your hard drive:
Quicktime 7.1.3 Installers … get the one that doesn’t mention iTunes
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop QuickTimeInstaller.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of QuickTime you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing
(probably best to explicitly mention that you're attaching a QT log, too. most of the logs Roy gets through that channel are iTunes logs.) -
Fatal error message when installing itunes
I am using windows vista and itunes has been working fine for a year and a half now, but last month I downloaded and installed the latest update and every time I tried to open it the message 'fatal error occured during installation' appeared. I was able to uninstall, then re-install itunes yet the same thing occurs. Any ideas?
Just follow the steps here to fix that:
http://docs.info.apple.com/article.html?artnum=304424
Good Luck,
Rachyl -
Constant error message while installing Yosemite
Hello all,
I've had some frustrations while trying to upgrade from Mavericks to Yosemite and I keep getting the error message "This copy of the Install OS X Yosemite.app application can't be verified. It may have been corrupted or tampered with during downloading." I have repeatedly deleted it and re-installed it and I still get the same message. I have even tried to download and install it in Safe Mode...No success. Anyone know what is causing this not to install?Then do a disk repair in case you have a problem on the drive causing this to happen:
Repair the Hard Drive and Permissions - Yosemite, Mavericks, Mountain Lion or Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu. -
Error Message while Installing OC4J_EXTENDED
Hi --
Installing the preconfigured version of the OC4J container containing the PDK -- downloaded from url http://download.oracle.com/otndocs/tech/ias/portal/files/OC4J_EXTENDED.zip -- followed all the instructions. After unzipping and setting config parms, while running the "startup" command, get an exception message that looks like this:
Copying default deployment descriptor from archive at C:\Program Files\jdeveloper\j2ee\home\applications\portalTools/META-INF/orion-application.xml to deployment directory C:\Program Files\jdeveloper\j2ee\home\application-deployments\portalTools...
java.lang.NullPointerException
at java.io.File.<init>(Unknown Source)
at oracle.security.jazn.JAZNConfig.getJAZNProperties(Unknown Source)
at oracle.security.jazn.JAZNConfig.access$100(Unknown Source)
at oracle.security.jazn.JAZNConfig$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jazn.JAZNConfig.getJAZNPropertiesNoCheck(Unknown Source)
at oracle.security.jazn.JAZNConfig.<init>(Unknown Source)
at oracle.security.jazn.JAZNConfig.initJAZNSingleton(Unknown Source)
at oracle.security.jazn.JAZNConfig.getJAZNConfig(Unknown Source)
at oracle.security.jazn.util.Dbg$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jazn.util.Dbg.getJAZNProperty(Unknown Source)
at oracle.security.jazn.util.Dbg.getBoolJAZNAndSystemProperty(Unknown Source)
at oracle.security.jazn.util.Dbg.<clinit>(Unknown Source)
at oracle.security.jazn.JAZNConfig.parseJAZNConfig(Unknown Source)
at com.evermind.server.XMLServerConfig.parseJAZNNode(XMLServerConfig.java:1050)
at com.evermind.server.XMLServerConfig.parseDeploymentMainNode(XMLServerConfig.java:780)
at com.evermind.server.deployment.EnterpriseArchive.parseDeploymentMainNode(EnterpriseArchive.java:309)
at com.evermind.xml.XMLConfig.parseRootNode(XMLConfig.java:274)
at com.evermind.xml.XMLConfig.init(XMLConfig.java:151)
at com.evermind.server.ServerComponent.initDeployment(ServerComponent.java:317)
at com.evermind.server.ServerComponent.copyAndDeploy(ServerComponent.java:386)
at com.evermind.server.ServerComponent.deployAndInit(ServerComponent.java:527)
at com.evermind.server.XMLApplicationServerConfig.parseApplicationConfig(XMLApplicationServerConfig.java:1644)
at com.evermind.server.XMLApplicationServerConfig.sortApplicationConfigReferences(XMLApplicationServerConfig.java:2228)
at com.evermind.server.XMLApplicationServerConfig.postInit(XMLApplicationServerConfig.java:320)
at com.evermind.xml.XMLConfig.init(XMLConfig.java:181)
at com.evermind.xml.XMLConfig.init(XMLConfig.java:92)
at com.evermind.server.XMLApplicationServerConfig.init(XMLApplicationServerConfig.java:1935)
at com.evermind.server.ApplicationServerLauncher.run(ApplicationServerLauncher.java:70)
at java.lang.Thread.run(Unknown Source)
The startup process continues without any other complaints, but -- because I've got other problems later on -- I wanted to check whether this error was common and benign.
Any thoughts?Some additional followup...
If instead of running the startup.bat file I switch to j2ee\home and execute
java -jar oc4j.jar
I get a slightly different error message.
Error instantiating application at file: C:/Program Files/jdeveloper/j2ee/home/applications/portalTools.ear:
Constructing UserManager for portalTools:
caught oracle.security.jazn.JAZNInitException:
Cannot locate default jazn.xml. Please define "oracle.home".
this is followed by a series of errors that complain
Error initializing site Oracle9iAS Containers for J2EE HTTP Web Site: No application named 'portalTools' found in the server
... is this another symptom of the same underlying problem? It suggests that "oracle.home" should be defined, so that file jazn.xml can be found. Sure sounds like it might be associated with the NullPointerException in my previous post -- since that occurred on the call to "getJAZNProperties"...
Any thoughts what "oracle.home" should be defined as? -
Error message while installing
This is the message that I receive while installing.
I bought the product from a brick and mortar store.
Please help with any suggestions for proper installation.Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?product=premiere-elements
Maybe you are looking for
-
Connection to TV via Thunderbolt and HDMI lost - no signal
Hi, I used to connect my Macbook Pro to my Samsung TV using a Thunderbolt adaptor and HDMI lead. This worked well for several months. I can't think of anything I changed, however the TV no longer detects a signal. I am running OS X 10.8.4. The messag
-
Wow, faster speeds thanks to you guys! But I could...
Hi, Me again. I would just like to say thank you to everyone here who helped me out. I bought a BT Business hub and my speed has rocketed. My line capacity was at around 650-750kbps, now I'm topping 950kbps, which means I went up a profile! This mean
-
Cannot download Java 7 update 9 32-bit
I am trying to download the most up to date version of Java (Java 7 update 9 32-bit) on a desktop computer running Windows 7 Pro (SP1). I have attempted to use both the online and offline methods of running the update procedure with no success. I hav
-
How do I activate Caller ID?
I have a new iPhone 5s and downloaded IOS 8.0.2. There is no switch for CALLER ID under Settings > Phone. When I make a call, the receiver gets a NO CALLER ID or RESTRICTED message instead of my caller ID. I tried a soft and hard reset, but that d
-
I have a MacBook w IOS X 10.5.8. Can i upgrade my system somehow?