Laser Jet 2100 PCL with Windows 7 (x64)

I recently retired my old XP machine for a new one running 64 bit Windows 7. My old Laser Jet 2100 PCL6 always worked fine on XP but I can't get anything to print on the new machine. When I plugged it into the Win 7 box it installed in a minute or so and said everything was ready. When I sent a test page to it it showed printing but nothing happened. The printer status shows printer ready but nothing happens.
I'm using a Cables to Go adapter cable from the parallel port on the printer to a USB port, same as I did on the XP box. Do I need a newer cable? Is there any way to make my old workhorse 2100 print from the Win 7 box?
Thanks, Rick
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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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=== Verbose logging started: 8/8/2012 23:10:07 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\System32\msiexec.exe ===
MSI (c) (34:20) [23:10:07:720]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
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MSI (c) (34:8C) [23:10:07:940]: Attempting to enable all disabled privileges before calling Install on Server
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MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: no matching ProductCode found in database.
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MSI (c) (34:8C) [23:10:08:014]: APPCOMPAT: looking for appcompat database entry with ProductCode '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'.
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MSI (c) (34:8C) [23:10:08:014]: Product Code from property table after transforms: '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'
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MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Documents
MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Local
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Pictures
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (34:8C) [23:10:08:042]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
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MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Hewlett-Packard'.
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'.
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'c:\Windows\Installer\3a8771b.msi'.
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi'.
MSI (c) (34:8C) [23:10:08:050]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (34:20) [23:10:08:072]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: ControlEvent
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: ControlCondition
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: EventMapping
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: UIText
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: TextStyle
MSI (c) (34:20) [23:10:08:076]: Note: 1: 2205 2: 3: Dialog
=== Logging started: 8/8/2012 23:10:08 ===
MSI (c) (34:8C) [23:10:08:076]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (34:8C) [23:10:08:076]: Machine policy value 'DisableRollback' is 0
MSI (c) (34:8C) [23:10:08:076]: User policy value 'DisableRollback' is 0
MSI (c) (34:8C) [23:10:08:076]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (34:8C) [23:10:08:077]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (34:8C) [23:10:08:077]: Doing action: INSTALL
MSI (c) (34:8C) [23:10:08:077]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: INSTALL.
Action start 23:10:08: INSTALL.
MSI (c) (34:8C) [23:10:08:079]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (34:8C) [23:10:08:079]: Running UISequence
MSI (c) (34:8C) [23:10:08:079]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (34:8C) [23:10:08:079]: Doing action: FindRelatedProducts
MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: FindRelatedProducts. Searching for related applications
Action start 23:10:08: FindRelatedProducts.
MSI (c) (34:8C) [23:10:08:079]: Skipping FindRelatedProducts action: not run in maintenance mode
Action ended 23:10:08: FindRelatedProducts. Return value 0.
MSI (c) (34:8C) [23:10:08:079]: Doing action: ValidateProductID
MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: ValidateProductID.
Action start 23:10:08: ValidateProductID.
Action ended 23:10:08: ValidateProductID. Return value 1.
MSI (c) (34:8C) [23:10:08:079]: Doing action: CostInitialize
MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: CostInitialize. Computing space requirements
Action start 23:10:08: CostInitialize.
MSI (c) (34:8C) [23:10:08:080]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (c) (34:8C) [23:10:08:080]: Baseline: Sorting baselines for {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}.
MSI (c) (34:8C) [23:10:08:080]: Baseline: New baseline 3.3.0 from transaction.
MSI (c) (34:8C) [23:10:08:080]: Baseline: Sorted order Native: Order 0.
MSI (c) (34:8C) [23:10:08:080]: Baseline Data Table:
MSI (c) (34:8C) [23:10:08:080]: ProductCode: {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6} Version: 3.3.0 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (c) (34:8C) [23:10:08:080]: Baseline File Table:
MSI (c) (34:8C) [23:10:08:134]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (c) (34:8C) [23:10:08:134]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
Action ended 23:10:08: CostInitialize. Return value 1.
MSI (c) (34:8C) [23:10:08:134]: Doing action: FileCost
MSI (c) (34:8C) [23:10:08:134]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: FileCost. Computing space requirements
Action start 23:10:08: FileCost.
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: MsiAssembly
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: Class
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: Extension
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: TypeLib
Action ended 23:10:08: FileCost. Return value 1.
MSI (c) (34:8C) [23:10:08:135]: Doing action: CostFinalize
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: CostFinalize. Computing space requirements
Action start 23:10:08: CostFinalize.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: Note: 1: 2205 2: 3: MsiAssembly
MSI (c) (34:8C) [23:10:08:136]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding Version property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0'.
MSI (c) (34:8C) [23:10:08:159]: PROPERTY CHANGE: Adding Resources property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources'.
MSI (c) (34:8C) [23:10:08:159]: PROPERTY CHANGE: Adding AIR property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR'.
MSI (c) (34:8C) [23:10:08:195]: Note: 1: 2205 2: 3: Patch
MSI (c) (34:8C) [23:10:08:195]: Note: 1: 2205 2: 3: Condition
MSI (c) (34:8C) [23:10:08:200]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (c) (34:8C) [23:10:32:394]: Note: 1: 1314 2: (computed)
MSI (c) (34:8C) [23:10:32:394]: Note: 1: 1606 2: (computed)
MSI (c) (34:8C) [23:10:32:394]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:10:32:394]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
MSI (c) (34:20) [23:10:32:424]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:10:43:185]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:10:43:185]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (34:8C) [23:10:43:185]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:09:514]: Note: 1: 1314 2: (computed)
MSI (c) (34:8C) [23:11:09:514]: Note: 1: 1606 2: (computed)
MSI (c) (34:8C) [23:11:09:514]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:09:514]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
MSI (c) (34:20) [23:11:09:517]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:12:466]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:12:466]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (34:8C) [23:11:12:466]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 1314 2: (computed)
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 1606 2: (computed)
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (34:8C) [23:11:38:756]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:38:778]: Note: 1: 1606 2: (computed)
MSI (c) (34:8C) [23:11:38:778]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:38:778]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
MSI (c) (34:20) [23:11:38:782]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:41:206]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:41:206]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (34:8C) [23:11:41:206]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).
Action ended 23:11:41: CostFinalize. Return value 3.
Action ended 23:11:41: INSTALL. Return value 3.
Property(C): SHAREDADDINFOLDER = (computed)
Property(C): UpgradeCode = {8DA920D5-C41C-42E0-BF31-87BA49984EE4}
Property(C): Resources = c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources
Property(C): Version = c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0
Property(C): AIR = c:\Program Files (x86)\Common Files\Adobe AIR
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): TARGETDIR = C:\
Property(C): Manufacturer = Adobe Systems Incorporated
Property(C): ProductCode = {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Adobe AIR
Property(C): ProductVersion = 3.3.0.3670
Property(C): REINSTALLMODE = amus
Property(C): ARPSYSTEMCOMPONENT = yes
Property(C): REBOOT = Suppress
Property(C): ALLUSERS = 1
Property(C): SecureCustomProperties = ARPSYSTEMCOMPONENT;REINSTALLMODE;SHAREDADDINFOLDER;UC8DA920D5C41C42E0BF3187BA49984EE4
Property(C): MsiLogFileLocation = C:\Users\STEWAR~1\AppData\Local\Temp\MSI905e5.LOG
Property(C): PackageCode = {6FD5434C-027F-46C2-9662-0F725FC2454D}
Property(C): ProductState = 5
Property(C): ProductToBeRegistered = 1
Property(C): CURRENTDIRECTORY = C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 6964
Property(C): PRODUCTLANGUAGE = 1033
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 5.00
Property(C): VersionNT = 601
Property(C): VersionNT64 = 601
Property(C): WindowsBuild = 7601
Property(C): ServicePackLevel = 1
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): MsiNTSuitePersonal = 1
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): System64Folder = C:\Windows\system32\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\STEWAR~1\AppData\Local\Temp\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\
Property(C): FavoritesFolder = C:\Users\StewartElectricAdmin\Favorites\
Property(C): NetHoodFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\StewartElectricAdmin\Documents\
Property(C): PrintHoodFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): LocalAppDataFolder = C:\Users\StewartElectricAdmin\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\StewartElectricAdmin\Pictures\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): Intel = 6
Property(C): PhysicalMemory = 1979
Property(C): VirtualMemory = 19757
Property(C): AdminUser = 1
Property(C): MsiTrueAdminUser = 1
Property(C): LogonUser = StewartElectricAdmin
Property(C): UserSID = S-1-5-21-3850065278-1543369702-2637889638-1002
Property(C): UserLanguageID = 1033
Property(C): ComputerName = STEWARTELECTRIC
Property(C): SystemLanguageID = 1033
Property(C): ScreenX = 1366
Property(C): ScreenY = 768
Property(C): CaptionHeight = 22
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 23:11:41
Property(C): Date = 8/8/2012
Property(C): MsiNetAssemblySupport = 4.0.30319.1
Property(C): MsiWin32AssemblySupport = 6.1.7601.17514
Property(C): RedirectedDllSupport = 2
Property(C): MsiRunningElevated = 1
Property(C): Privileged = 1
Property(C): USERNAME = StewartElectricAdmin
Property(C): COMPANYNAME = Hewlett-Packard
Property(C): Installed = 00:00:00
Property(C): DATABASE = c:\Windows\Installer\3a8771b.msi
Property(C): OriginalDatabase = C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi
Property(C): VersionHandler = 5.00
Property(C): ROOTDRIVE = C:\
Property(C): EXECUTEACTION = INSTALL
Property(C): ACTION = INSTALL
Property(C): UILevel = 5
Property(C): CostingComplete = 0
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 8/8/2012 23:11:41 ===
MSI (c) (34:8C) [23:11:41:228]: Windows Installer reconfigured the product. Product Name: Adobe AIR. Product Version: 3.3.0.3670. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 1603.
MSI (c) (34:8C) [23:11:41:231]: Grabbed execution mutex.
MSI (c) (34:8C) [23:11:41:231]: Cleaning up uninstalled install packages, if any exist
MSI (c) (34:8C) [23:11:41:258]: MainEngineThread is returning 1603
=== Verbose logging stopped: 8/8/2012 23:11:41 ===
Hope this helps. Thanks.

SSLVPN connectivity issue with Windows 7 x64 All browsers.

I think that I have tried everything to get this working but whatever I seem to do I cannot connect to my SSLVPN using Windows 7 x64. The 32bit version is fine. I have installed the Microsoft C++ Redistributable 2010 and 2005 for both x86 and x64. I have tried clearing the cache in the Browser. I have installed Chrome and Firefox , I even started my laptop using the 'Disable Driver Signature Enforcement' from Advanced Boot options but nothing is working.
Does anyone have anything else to try. This is a bit of a showstopper for us because not do we have this issue with Windows but we have Mac users as well and that is also an issue.
Cisco really needs to fix this issue fast...
Please help.
Thanks
Mark Sheehan

Try using both the 32-bit and 64-bit versions of Internet Explorer. Sometimes one of the two will work.

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