LASER JET 2840

When you spend $1,000 for a desk top all in one printer you expect to use it for more than a year - especially when you purchased the printer after your previous HP all in one has died - you expect to be able to get HP drums & toner cartridges for your printer for the life of your printer. The specs for the printer give you an estimate that the printer will last for at least five years but here we are one year into the purchase and HP has chosen not to have the drums required for the printer manufactured. I have done a national search and no one has these drums the best I could get was a remanufactured drum that I had to pay more for than the original drum supplied through HP because "these are hard to get" and this I was able to get only because of staying on the phone with HP complaining about not being able to get a drum. I have since found out that HP hasn't had these drums in stock since FEBRUARY.
Way to go HP - you are in controll of YOUR products and YOU chose not to have the drums - NO IT IS NOT TIME TO UPGRADE IT IS TIME TO BAIL
I was forced to purchase a remanufactured product to keep my printer in use while I shop for a new printer - I will upgrade but please be sure I WILL NEVER - I REPEAT NEVER EVER PURCHASE ANOTHER HP PRODUCT.

I have HP Laser 2840 ( all in one printer).
Just changed to a PC running Windows 7.
I have spent the last 2 days trying to install the drivers.
Tried the CD fro HP, downloaded drivers from HP website..No driver works.
I tried to install drivers one by one..Failed!
I have never had such a difficulty with any software or equipment like I am having with HP.
I can not print or scan.
Does any one know of a clever way of installing drivers?
I can NOT believe that HP has not the people to get a driver on their website entitled: Windows & driver for 2840.
All other manufacturers have this facility and no problems.
My next printer will NOT be bought from HP.
HR

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HP Color Laser Jet 2840 with /mac OSX 10.6.4

Moving everything onto a new iMac but OSX will not recognize the scanner capability of the HP. It recognizes the printing capabilities and printing is fine but it won't see the scanner. Image Capture doesn't recognize the scanner either. HP simply indicates that the drivers for the 2840 are already installed in OSX 10.6.4
Any suggestions?

Then have HP walk you through getting the scanner to work properly.

HP LASER JET 2840 SCANNER PROBLEM

Received Error 5 Turn off then on, I did it a lot of times already but still not working. Is there something wrong with the scanner bulb? Is it replaceable or just needs some cleaning. Outgoing fax, copying and scanning are not working. Can I disassemble the scanner unit? I need help please, Thank you.

Scanner 5 errors are caused by the scanner bulb not being able to find home. Usually this an indicator that the scanner motor may be about to fail. Usually a power cycle may resolve it temporarily.
-Verify the CLJ2840 has the most updated firmware from hp.com. There has been some firmware fixes in firmware to alleviate some scanner 5 errors.
-When the scanner 5 error is not recoverable from a power cycle- the printer will need to be serviced with most likely a scanner sub assembly and possibly a formatter as well.
Although I am an HP employee, I am speaking for myself and not for HP.

HOW CAN I SET MY FAX SENDING REPORT AS PRINT HP LASER JET COLOURE 2840

sory i want to set my hp laser jet coloure 2840 as fex sending report as a print

Hi
I found a link which may help you
http://h10032.www1.hp.com/ctg/Manual/c00292207.pdf
Go through the Fax part of it.
Hope this helps.
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Although I am an HP Employee, I am speaking for myself and not for HP.

How do I use my HP Laser Jet 4M printer work with my OS 10.9 MacBook Pro

A "newbie" here. I am having trouble getting my new Macbook Pro and its 10.9 OS to accept my HP Laser Jet 4M+ printer. HP apparently does not support the Mac's OS10.9. Any help appreciated.

Ok, I've downloaded the drivers as suggested.but still not printing as it should.
It's now printing one page as opposed to many, but it still has the jargon on top of the page as depicted in my original post?
From this info you advised, it does suggest, does it not, that the HP Laser Jet 6p is supported.
Meanwhile, any other advice.
Regards

Help, Upgraded to Yosemite and now my HP Laser jet 1320 printer will not work!

Two days ago I upgraded to Yosemite on my Imac. Now my HP 1320 Laser jet will not print at all!!! I need a printer for my eBay business ASAP and this is not good. The printer is a driver version 19.8 Is it compatible with the new program? I am so frustrated.

Hello k1watt,
Thanks for using Apple Support Communities.
From your post I see that you're unable to print to your HP LaserJet 1320 series after upgrading to Yosemite on your Mac. I defintely understand how frustrating this is, especially since printing is vital to your business. The printer driver version 19.8 is the most current version available. To troubleshoot the issue however where you're unable to print, please follow the steps in the article below.
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel.Note:If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
UseSoftware Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Deletethe affected printer, thenaddthe printer again.
If the issue persists, try these additional steps:
Resetthe printing system, then add the printer again.
If the issue still persists,resetthe printing system again. Download and installyour printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Troubleshooting printer issues in OS X - Apple Support
OS X: Printer and scanner software available for download - Apple Support
Take care,
Alex H.

Laser Jet 1020 will no longer print Internet/email. Error message is res://ieframe/dll/preview.js

Laser Jet 1020 used to print just fine from internet explorer. Suddenly it quit printing and I get an error message res://ieframe.dll/preview.js The bottom of the error message asks if I want to cancel script. Prints fine from other windows applications. From the Internet, the correct printer is selected? Any suggestions?!
Laura

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Run the HP Update Tool from Start Menu > All Programs > HP if your printer installs it, rebooting afterwards if necessary.
7) Test by printing google.com (uses very little ink when the test page comes out).
Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
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OS Windows Vista Ultimate - HP LAser Jet 1000 - Firefox will not print out internet page etc...

OS Windows Vista Ultimate - HP Laser Jet 1000 - Firefox will not print out internet page etc...
That simple, find an page you want to print, hit the print button and zero zip zlich.
Works just fine with IE?????

See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages

My laser jet 100 color MFP M175nw is not working after windows 8.1 upgrade,

my laser jet 100 color MFP M175nw is not working after windows 8.1 upgrade, driver on your website fails to setup at 83 % with an error message

Welcome to the HP Forums MillaMagia,
I see by your post that the USB isn't being recognized.
I can help you with this issue.
Are you using the same USB cable? (known good USB cable)
You want to use the normal USB slot 2.0 cable and not the latest USB 3.0.
USB 3.0 are supposed to be backwards compatible.
Try another USB port on the Laptop, some of the USB ports are more powered then others.
I have provided a document to see if the printer is partially recognized in the device manager, which is causing the printer not to be recognized again. (the uninstall from the CD should have removed the entry and the printer from the registry)
Leave the printer turned on and the USB cable connected directly to the computer and the printer's power cord directly into a wall outlet.
How do I get into Windows Device Manager?
Here is a document for Identifying problems in Windows Device Manager.
Check to see if there are any hardware driver conflicts, you might see a ! mark or a red x beside a device with a conflict or unknown device, look under universal serial bus controllers, look for USB printing support or mass storage device, delete the entry by right clicking and select uninstall, OK.
Let me know how it was listed. (screen shots welcome)
If this is a Laptop then check the power management settings.
Access the device manager. Windows 8-How do I access the Device Manager.
Select universal serial bus controllers from the list, for each USB root hub, right click and left click on properties, for power management remove the check mark for "Allow the computer to turn off this device to save power". It allows the computer to limit or turn off power for this device.
Disconnect the USB, run the full uninstall and reinstall the printer software again.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

All in one HP Laser Jet Pro 200 Color MFP (M276n) stopped working

I have an HP Laser Jet Pro 200 Color MFP (M276n) that I had installed and woking fine.
I changed my desk and removed the USB from the computer and when I plugged it in again i could not print or use any of the functions through the computer. I'm running 64bit Win 7.
I've tried unistalling the printer and downloading the laster driver package from HP.com.
But when I try installing it and come to where the installationprogram want me to connect the USB-cabel the printer doesn't show up (I can't click "Next" to begin installtion).
So right know I cant print and I can't reinstall the printer.
How do I fix this??

Make sure the usb cable is plugged in properly, the right port at the back of the printer. If still doean't work, maybe get a new usb cable?

HP 1100A Laser Jet printer and Vista

Has anyone had success using a HP1100A laser jet with the Vista operating system? I had it working for a short period, but then it just stoped printing. I used an adaptor cable to match the printer to a USB port. I then installed a parallel port card to the computer. Still no luck printing. I can hook the 1100A to a computer with XP and it works fine. Vista does not recogonize the 1100A. I had a neighbor who is a computer programer look at it and he says the computer is not communicating with the printer. He tried using several different drivers from the HP website, plus tried using the disk that came with the printer, all without success.
This question was solved.
View Solution.

Here's the page I was looking for:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00867904
I configured my 1100 as a 1000. If you follow the directions this should take care of it. I'm not sure if I lost any of the functionality, but I do know I'm now using my Business Inkjet 1100 as intended with Vista even though HP says this model isn't supported in Vista 64bit. I'm a much happier camper now. I'm not sure if this was the printer you were talking about or not. Good luck.

Hp laserjet printer 1300PCL 6/ Hp color laser jet 2605 software installation

please i want to install my window 8 laser jet printers

Hello emdee,
Your question would be better suited for this community. Please also click here for more information on the LaserJet 1300 printer series, and here for the color laserJet 2605 series.
I worked on behalf of HP.

Lost printing to HP Laser Jet following installation of upgrade 10.8.2

I noticed from the BB that this issue is already out there, but I am not sure what course of action to take.   I have a IMac with 10.8.2 installed as part of an upgrade from 10.7.x. My HP Color Laser Jet CM1312nfi MFP worked fine.   Once the upgrade nothing.   From the HP support web site, I read the following:
HP LaserJet and Color LaserJet Printers, MFPs, and All-in-Ones - Products not supported or with limited support in OS X 10.8 (Mountain Lion)
which leads me to believe that this printer is "done" and cannot be made to work with this OS.   I am looking for a work around for a perfectly good printer. HP, while not asked has not offered a solution and my take from Apple is that the new OS is supposed to take care of all the issues, both old and new.   I am willing to uninstall any an all software if it will solve the problem.   I am not interested in returning to another older OS.   I did install the new patch provided by Apple, it did not work and I may need to redo if not done correctrly.   It did not solve the problem.   Has anyone found a workable solution to this problem?   I would be appreciative to any suggestions that will help.   Thanks

Thanks for this response. I was able to get the printer working following a bunch of "re-tuning" of setting and the like.   To be clear, I did install this patch from Apple.   While Apple or HP is not clear, I found that it was better to clean house of all old printer (HP listings), remove sharing from the network settings, installing the patch at least twice and then selecting the printer a second time around.   Lo and behold, I selected " Print a Test Page" and after what I thought was a long wait, got the completed test page. As indicated on the HP web page, I did lose the ability to scan via the HP Director software. Not sure that will be a problem as I can still scan to the external memory card and save the image(s).   Progess and change has its cost and I will have to accept this change as part of that evolution.   The new Mac OS has removed many of the folders etc that I was familiar with from earlier times.   The good news is that I can print and that is what really matters.   Thanks again for your suggestion.

How to print envelopes hp laser jet pro mfp m225dw

Can you please advise as to how I can print invitation style (4 3/8 x 5 2/4) envelopes on the Laser Jet Pro MFP M225dw? Also, if my template is set up for a horizontal mail merge configuration, how should the envelope be inserted into the printer?

Hey @Shaggs,
I would like to assist you today with printing on envelopes with your HP LaserJet Pro MFP M225dw.
Please refer to the document below for step by step instructions on how to load envelopes in your printers paper tray:
Loading Plain Paper and Envelopes
Once you have your envelope loaded properly, open up the program that you want to print envelopes from. Because Word seems to be the standard program that people print envelopes from I'm going to provide you with the envelope printing instructions for that specific program. Should these steps not work for you, be sure to respond to this post with your Operating System and the program that you're printing from.
What's my OS?
How to Print Envelopes from Word:
1. Open Word and click on Mailings at the top
2. Select 'Envelopes' from the top left hand side
3. An Envelopes and Labels page should now open. Enter your Delivery and Return Addresses.
4. Select 'Options' on the bottom right hand side.
5. Under the 'Envelope Options' tab ensure that your Envelope size is appropriately selected.
6. Select the 'Printing Options' tab at the top. You now need to select the appropriate Feed Method for your product.
7. Make sure that you choose the 'Face up' option.
8. Also ensure that 'Clockwise Rotation' is not selected.
9. Hit 'OK' and 'print'
Here is a video for additional instruction:
Please respond to the this post with the result of your envelope printing. Thanks for reaching out to the HP Support Forums. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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HP Laser Jet 6P does not work with Windows 7 Pro 64 bit

HELP!!
I have a HP Laser Jet 6p with the standard Centronics Parallel Port on the printer.. i bought a new computer and it does NOT have the Parallel IO port on the motherboard.. i am using Windows 7 Pro edition 64 bit..
I purchased a centronics to usb cable from Cables Unlimited.. this cable does NOT support Win 7 64 bit... i spoke to the Tech support there....
The printer is 11 yrs old.. but works like the day it came out of the box..
Can someone please Help .. i am in dire straights..
Ty
Henfischer
<text removed for privacy>

Hi,
I have to buy a new computer and I was worned about this happening. Did you ever get it resolved or do I have to downgrade to XP to keep my printer?
Thank you for your help
CMLN.

LASER JET 2840

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