Laser jet pro m475 won't print through the wire

Hi laser jet pro 400 as just decided it's going to print anymore through the wire. Tried three different wires no good. It says not communicating with printer. Tried others computers and it the same.
Any ideas
Thanks Craig

Digcon,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
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