Laserjet 100 color mfp M175mw, Help

Screen did display Ready on the left & Secure on the right, I've had bt take control of my pooter due to printer not connecting to router!!! any idea's.

Hi theonereturns,
Welcome to the HP Consumer Printer Forums.
I would recommend running the HP Home Network Diagnostic Utility found HERE.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Similar Messages

I can't scan over wireless with my laserjet 100 color mfp m175mw - Windows 7

HP Scan software doesn't boot up and work unless printer is hooked to pc via usb. Can't seem to scan wirelessly. Normal?

Hi @juancgallardo ,
I see that you are experiencing issues scanning over the wireless network and hardwired network on Yosemite.
I would like to help you out with this issue today.
The drivers for Yosemite are installed by the Apple Updates.
Installing Your HP Printer Driver and Software for Mac OS X.
Did you add the printer as a Bonjour printer or IP Protocal?
IP Protocal won't allow you to scan, just print.
You can also download and install the HP Printer Drivers v3.0 for OS X.
If you are still having issues then check that the scanning ports on the router to make sure that they are open. You can contact the router company to check and open these ports 9220/9500/427 on the router.
If you still can't scan, connect the printer directly to the Mac with a USB cable and see if you can scan. Just to rule out a network issue.
What kind of router do you have?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Help with hp LaserJet 100 color MFP M175nw

Hi all, have run the suggested HP troubleshooting solutions for the below problem but still persists.
When I print from any programme I get yellow smudges along the edge of the print outs at regular intervals. Initially I thought it was yellow toner smudging at the edges somehow and cleaned all the rollers etc. No joy so now think it may be light burn marks on the paper? Out of ideas to resolve the issue. Any suggestions gratefully received. Thanks

Hello,
I'm going to keep this short and simple.
We are/were hp partners once, I bought myself a HP Laserjet 100 color MFP M175nw at Staples in Belgium (Staples is bankrupt meanwhile - a pity for their employees)
I ordered toners on tonershop.be, these toners are approved, HP was fined for this sort of behaviour as 100% valid replacement.   HP forces me to do a software update, next thing I'm seeing is a big warning that I'm using counterfeit products and that I need to contact HP.   This is the world upside down, HP is violating the European free market.   Not the poor guy that wants to make an extra buck, for an underpaid salary in a sweatshop somewhere.
My printer is ruined (I have +25 years profound technical knowledge, experience,whatever)
But my printer is still under warranty no?   No HP (online tells me it isn't) so back to Staples, fortunately they had a copy of my invoice, so that I can be repaired in warranty but no, I the evil HP partner that sold for multiple hundreds of thousands of euros worth of HP products, I used LEGAL replacement toners. Sorry Mr you have to buy a new printer.
Well I don't.    I'm going to take this whole sage (with the microchips with false information, on the toner cartridges full off very expensive toner powder.   And I'm going to mail it to Neelie Kroes and I really hope that HP get's convicted for market manipulation, price agreements, putting themselves above national legislation and lot's of other misconducts.
And because of management that is only interested in greed and their 25th Villa, Tesla car, Island, it will be the HP employee that pay the price for this sort of arrogance and plain stupidity.
HP: You have my contact details, send me an email.
And then the 'too big too fall' companies annoy you with useless questionnaires about their customer service, they ask themselves why nobody is buying their products and so on.
Anyway, for this type of printer I know the story from A-Z meanwhile, I have kept all evidence, invoices and whatever and once again I was once somebody that made you company what it is today after the HP/Compaq merger.
You board of directors, top management, yes Mrs. Ex CEO from Ebay), that is why people don't buy HP anymore.   High Prices, no service.
I prefer to keep this reaction anonymous, one could imagine why.
But I have my a digital print of this post, and signed it with a digital signature.
Because everything what I mentioned above is how it is.
Stop ruining our planet and the future of my children for your own greedy behaviour.
Mr X.
Once HP Partner blah blah blah

Manual duplex printing doesn't work for LaserJet 100 color MFP M175a

Hi !
OS Windows 8.1. Printer LaserJet 100 color MFP M175a. Driver version 61.108.8.10073 date 2011 Apr 13th
1. After switching on checkbox "Print on Both Sides (Manually)" on "Finishing" tab of Print Properties Dialog and
start printing, dialog with instruction how to turn paper appears. Then printer must print odd pages, stop for
turning paper and then continue printing of even pages on the back side of paper sheets. But my device prints
all pages sequentually in order 1,2,3,... without any breaks. What is it- my mistake or possible bug in driver ?
2. Windows API function DeviceCapabilities with fwCapability=DC_DUPLEX for this printer returns 0 (duplex printing
impossible). This value for any other HP printer, even without automatic duplexer, always equel to 1.
This question was solved.
View Solution.

Hi @Up205,
I see by your post that you are having issues manually printing two-sided. I can help you with this.
The software for this model on Windows 8.1 is the Basic Solution Software and Driver. This basic software solution provides print and scan functionality only. Did you download and install the newest drivers?
HP LaserJet Pro 100 color MFP M175nw Drivers.
Check to make sure Bidirectional Support is Enabled.
Go to the start up screen, (tiles menu) type in "Devices and Printers", select settings, click on Devices and Printers, right click on the printer, left click Printer Properties, on the Ports tab, put a check beside Enable Bidirectional Support.
You might have to restart the computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Engine error HP LaserJet 100 color MFP M175 PCL6 wireless

Hi folks,
I would like to help with the "engine error" you're experiencing. I would like you to download the HP LaserJet Pro Series Firmware Update Utility. With this utility we can install a firmware update for the printer hardware. Please read all the steps below before clicking the above link. If you are using a mac operating system Click here instead.
Flash Firmware Update Notes:
The Firmware Update Utility uses the USB connection to the printer.
The HP LaserJet 100 color MFP M170 series print driver software must be installed prior to using this utility.
The HP LaserJet 100 color MFP M170 series printer must be on and in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
Depending on the processor speed of your pc, the firmware update process may complete on the printer before the update status progress bar in the flash firmware update utility on the pc screen completes, this is normal.
Once the update process has started, do not use your pc for any other activity until the process is complete.
Do not power cycle the product or the pc until the firmware update process is complete
Steps to take :
1. Download the flash firmware updater file by clicking the appropriate link above. (The first link is for Windows operating systems and the second is for Mac)
2. Turn the printer off and then back on to clear main printer memory.
3. Double click on the file M170_colorMFP_Series_FW_Update-20111021.exe flash firmware update utility file. An HP firmware update window will open.
4. Select the appropriate HP M170 MFP series driver in the dialog window. If you assigned a different name to the HP M170 MFP, choose the name that represents the correct printer.
5. Click on ""Send Firmware"" when ready to proceed.
6. The progress bar will begin to move to the right indicating information being transferred.
7. DO NOT power cycle the product or the pc during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.
8. During the product flash firmware update, the display on the product control panel will display ""Printing Document- Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready"". Once the download is finished the printer will be in the Ready state.
9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit.
10. The flash firmware update process is complete
Please let me know if this resolves the issue and/or if you would like further assistance.
Sunshyn2005

After each print job I get the message on printer screen "Engine error press [OK]" It will print again only after pushing Ok button. Is there a fix? HP printers have not been that reliable, I 'm will not buy onother if this cannot be fixed.

LaserJet 100 color MFP M175nw - how do I install a different driver on the server to which I RDP?

I have installed my LaserJet 100 color MFP M175nw on my (32-bit) Windows XP Pro SP3 PC via USB and it works fine. When I make it the default printer (I also have another HP printer installed locally) and use Windows Remote Desktop (RDP) to my server - which is (64-bit) Windows Enterprise without Hyper-V SP2 (2008 R2) it prints but some fonts show gobbledygook. The printer driver on the server is defaulting to "terminal services easy print". I have administrator privileges on the server and have, in the past, been able to download the appropriate driver to the server so that printing in the RDP session works. But now I only seem to be able to find installation software to download (not the actual drivers). So, when attempting to install the software (rather than copy it) on the server the installation waits for the local (USB) connection and won't proceed.
What is the best practices way to have the locally installed (fully functional) machine be able to print from an RDP session? I'm sure I shouldn't have to drag each new local printer to the server and install it locally with a USB cable.

Hi there IT _Mgr
Quick suggestion; This is a commercial product. I will suggest seraching for posible solutions and posting in the forum for HP Business Support for yet a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope you find the help you need there;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

HP laserjet 100 color mfp m175nw mac osx 10,7,3

Does the printer HP laserjet 100 color MFP M175nw work with MAC OS x 10,7??
How can I do

Sure does! Here's a link to the site where the drivers are available as well as the full feature software:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=5076465#N164
Hope this helps!

WiFi Connect HP LaserJet 100 color MFP M175nw

I have been using a HP LaserJet 100 color MFP M175nw succesfully over my home WiFi network for a few months now. I had a Comcast (WiFi) outage yesterday and had to re-configure my cable-modem/WiFi-Router (combo unit - Motorola Surfboard SBG6580). I used a new SSID name and password when I reconfigured the modem/router.
I assumed that it should be simple enough to re-point my printer to the new SSID and provide the new password. I assumed wrong and I am unbale to get my printer back on to my WiFi network.
I was hoping to launch HP Device Toolbox via the USB connection and reset the SSID name and password but I am unable to connect to the printer to do this.
Any help is much appreciated.

Hi @sp2014 ,
I see by your post that you had to reconfigure the router and now the printer won't connect back to the wireless network. I will certainly do my best to help you.
Restore the printer's network defaults.
Touch the Setup button. (wrench)
Select Network Setup Menu.
Then select Restore Defaults.
Print out a configuration report to make sure the IPv4 address is 0.0.0.0 and the SSID is cleared.
Printing a Configuration Report.
Follow these steps to setup the wireless again through Wireless Direct.
On the printer touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
On the computer, in the bottom right corner click on the wireless icon and select the printer from the list to connect to.
Then open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
This will load the embedded web server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption.
Apply settings.
Click on the wireless icon and connect back to your network name.
Print out a configuration report to make sure the IP address is valid. (192... or 10....)
Then run the Add Printer Wizard or reinstall the software again.
You can also setup the printer back up on the wireless network by first connecting by a Ethernet connection.
If you have a Ethernet cable, connect it from the printer to the router.
Wait about a minute, print the configuration page to see if you get a IP address.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Run the Add Printer Wizard or reinstall the software again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet 100 color MFP M175nw wifi connection problem

Some days ago I bought new router Cisco RV 120W and HP Laserjet 100 color MFP M175nw and
I thought the configuration of these devices will go without a problem. But NOT. I get tired of wireless printing, already the second day. I am unable to establish a wireless connection with Laserjet as infrastructure.I've tried everything, connect via USB, I installed the HP driver from a CD and even setup printer via Ethernet cable. I was able to connect to the printer ad-hoc but that's not what I mean. I need my printer in network as infrastructure.
My router provides 802.11n WPA2 PSK with AES. HP Driver Installer can not set parameters of my wireless network, It is allows me to enter the network key but can not find the printer later on wireless connections. I was able to set the parameters of the wireless network by connecting by Ethernet, the printer feeds in the report that the wireless is turned on, connected, pront correct the name of the network, signal strength, but it can not be installed on Windows.
My router shows the DHCP clients (laptops, iPhones) but can not see the printer. Does the printer have a wireless network card damaged? Already checked all the options on the router and I have no ideas.

Hi yarzig
I understand you are unable to setup the wireless on the printer.
Make sure the computer is on the right network.
Disconnect the ethernet cable from the printer.
Restore the printer defaults.
On the printer select the setup button, right arrow to service menu, ok, right arrow to restore defaults, ok.
Print a configuration report to make sure there is no IP address and your network name. (SSID)
Go to the setup button (wrench) on the printer, right arrow to reports, select config report.
Now connect the ethernet cable from the printer to the router.
Wait about 1 minute and print the configuration page to get the IP address.
If you have a valid IP address for the printer try and access the embedded web server.
Type the IP address into internet explorer address bar.
If it loads the printer's network page then the printer is on the network.
Now we can setup the wireless connection.
Click on the Networking Tab, on the left select wireless, fill out the information. Apply the settings, once you get a reply back then disconnect the ethernet cable from the printer.
Should get a solid blue light on the printer.
Now run the add printer wizard.
If you are using Win 7, go to start, devices and printers, add printer, go through the wizard. Should find the printer and install the driver. If not then go to add printer, select local, select create a new port, click drop down and select TCP\IP, next, type in the printer's IP address. Continue the wizard.
Make sure the printer is online.
Test the wireless and see if you can now print.
If you require further assistance please provide the following so I can assist you
better.
What operating system are you using?
Here is a document to check your operating system for Windows.
Is this a laptop or desktop?
Is the computer wireless or hardwired to the router?
What network setup do you have? (Modem/router/2 routers/booster/airport/switch)
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet 100 color MFP M175nw. impossible de réinstalé le driver de l'imprimante

Bonjour,
imprimante: LaserJet 100 color MFP M175nw.
système d'exploitation : windows 7
le scaner de marché plus , j'ai utilisé HP Print and Scan Doctor qui ma demmandé de désinstalé et de réinstalé le driver de l'imprimant.
mais impossible de le réinstalé :
Préparation ok
connection du produit ( restre longtemps sur 99%)
message d'erreur : une operation à mis trop longtemps à s'executé. il sagit d'une erreur fatale empechant l'utilisation du produit.
merci de m'aider

Hi,
Here is a document that might help resolve your issue, Echec d'impression de la tâche d'impression HP ePrint.
Please let me know if this helps resolve your issue, and good luck!
<via Google Translate>
Salut,
Voici un document qui pourrait aider à résoudre votre problème, Echec d'impression de la tache d'impression HP ePrint.
Se il vous plaît laissez-moi savoir si cela permet de résoudre votre problème, et bonne chance!
TheCurmudgeon
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Forgotten Password on HP LaserJet 100 color MFP M175NW

Hello,
I came to the comunity after a call to the heldpesk.
My problem is the following. I have a HP LaserJet 100 color MFP M175nw who is configurable via web interface. The problem is that I don't remember anymore the password to access to the web configuration.
I called HP Helpdesk in order to ask for help, but because my printer is not anymore under warranty, they can't give me support (or I have to pay...). The girl ask me to post in the forum, and that I'll get an answer this way.
So I came to you, and ask for assistance .
Can someone help me how to do?
Thanks a lot
This question was solved.
View Solution.

Hi @catharn ,
I see that you need the reset for the printer. I would be happy to help you.
I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Ipad(4th gen) does not connect to Laserjet 100 color MFP M175nw for AirPrinting

Hi,
I have a problem with Laserjet 100 color MFP M175nw and Airprinting.
Ipad(4th gen) cannot connect to printer for AirPrinting.
Wireless Direct is set on in the printer.
When I choose to connect to printers own wifi network with my Ipad, it can't connect.
(Ipad doesn't show the wifi symbol on top left corner.)
And if I try to print with Safari, it says "AirPrint-tulostimia ei löytynyt" which means in english "No Airprint-printers found".
I have all installations by the guide book several times, but seems that this Airprint simple doesn't work.
Device Configuration show this:
Installed Personalities and Options
PCL6           (20040201)
AirPrint
PCL              (20040201)
PDF              (20040201)
PS                 (20040201)
I wonder why AirPrint has empty value? (what ever this might mean)
Br,
Heikki

Hi,
Thank you for your reply and first action plan to find a quick fix.
Unfortunatelly even though I disabled IPv6, it didn't fix the problem. Also reboot and WIFI restart has been tryed sevelar times without any help. Ipad Safari is still giving me a message "no airprint printer found".
Same problem also when I try to print so that both Ipad and printer are connected to my home WLAN/DSL-router.
I don't see any problems for the printer to connect my home WLAN, both printer and Ipad has received an IP address from the WLAN router.
My router model is Zyxel AMG1202-T10B.
Ipad is updated to it's latest SW version which is 7.0.6. and printer's firmware date is 20131028.
I have no problems printing with my Windows 7 desktop computer which is connected to same network as well.
Windows 7 PC is connected to router via Ethernet. Printer is connected to router via Wireless, not ethernet.
Here is the network settings from HP Device Toolbox:
Network Summary
TCP/IP(v4)
Status (Wireless) Ready
IPv4 Address: 192.168.1.38
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
IP Configured By: DHCP DHCP/BOOTP Server: 192.168.1.1
DHCP Expiration Time: 02:23:54 (Days:Hours:Minutes)
WINS Server: 192.168.1.1
Preferred DNS Address: 192.168.1.1
Alternate DNS Address: 0.0.0.0
TCP/IP(v6)
Status: Disabled
Network Identification
Host Name: NPI08C7AB
Domain Name (IPv4/IPv6):
Domain Name (IPv6 only):
Bonjour Service Name: HP LaserJet 100 colorMFP M175nw (08C7AB)
Bonjour Domain Name: NPI08C7AB.local.
Bonjour Highest Priority Service: IPP Printing
Wired Network Configuration
Status: Not Connected
Hardware Address: 2c:44:fd:08:c7:ab
Link Speed and Duplex Negotiation: Automatic
Auto Crossover: Enabled
Wireless Network Configuration
Status: Connected Wireless: On
Network Name (SSID): Galactica
Communication Mode: Infrastructure
Authentication Type: wpa-psk Encryption: tkip+aes
Hardware Address: bc:85:56:ee:02:d3
Access Point Hardware Address: 28:28:5d:7c:23:a0
Channel: 10
Signal Strength: Excellent
Wireless Direct Setup
Status Enabled
Wireless Direct Printing Name (SSID) HP-Print-d3-LaserJet 100 Wireless
Direct Printing Channel 10
IP Address 192.168.223.1
SNMP
Status: Read-Write Access Enabled
SNMP Version: 1
Set Community Name: Not Specified (Defaults to 'public')
Get Community Name: Not Specified (Defaults to 'public')
Network Statistics
Total Packets Received: 428
Unicast Packets Received: 414
Bad Packets Received: 0
Framing Errors Received: 0
Total Packets Transmitted: 493
Unsendable Packets: 10
Transmit Collisions: 0
Transmit Late Collisions: 0
WS-Print Users: 0
Enabled Features
IPv4: Enabled
IPv6: Disabled
DHCPv6: Enabled
LPD Printing: Enabled
Bonjour: Enabled
SLP: Enabled
WS-Discovery: Enabled
SNMP: Enabled
Show IP Address: Enabled
LLMNR: Enabled
Security PJL Security: Disabled
Please let me know if you need any other additional information.
Br,
Heikki

My HP LaserJet 100 color MFP M175nw is getting a 52 error message

My HP LaserJet 100 color MFP M175nw is getting a 52 error message, how i can fix it ?

Hi @pipou716 ,
I'd like to help you resolve the 52 error message today.
Does the error also have the word scanner in it?
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. Software & Drivers.
Restart the printer after the firmware is updated.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet 100 color mfp m175nw not working anymore – MAC OSX YOSEMITE

After installing the YOSEMITE update my hp laserjet 100 color mfp m175nw not printing anymore. Connection is USB. And OSX Drivers are all up-to-dae. Also i heared similar problems with other printers than HP.
Any help? Thanks alot.

Hi @Ankanb ,
I understand that you are having issues since the Apple Security Update was done on the computer, after uninstalling and reinstalling the software, you can't find the printer now. I would be happy to help you.
I have provided some steps to try, to see if we get the printer working again over the network.
Print a Configuration page to see if the printer still has a valid IPv4 address.
Printing a Configuration Report.
If you have a valid IPv4 address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Safari)
Did it load the webpage?
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
If you are having network issues, then add the printer through the IP Protocol.
After clicking the + button, select the IP icon across the top, type in the printer's IP address, select jet direct below and then Apply. (you won't be able to scan but you will be able to print, this way we will know if it is a Multicasting issue, if the Mac sees the printer)
If the Multicasting is turned off on the router, you won't be able to add the printer as a bonjour device.
Test the printer.
How is the printer connected? (Ethernet/Wireless)
If there is anything else I can help you with, just let me know.
Have a nice weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet 100 color mfp m175a

I am having Hp laserjet 100 color MFP M175a when iam giving printer print is getting black paper

Hi,
Check for genuine or refilled toner cartridges.
Check the power condition, make sure that the printer is connected directly to a wall outlet. And not power surge.
Try connecting the printer to a different location.
Hope this Helps
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Laserjet 100 color mfp M175mw, Help

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