LaserJet 100 Color MFP M175nw printing problem

When I print a page, there is a distinct area on the printed page that looks like a plastic clip or some other object is blocking the toner from transferring to the paper. It does it in both black and color.  I want to know whether it is likely to beinside  the toner cartridge or some other problem before I replace the cartridge. It is fairly consistent in location on the page.   I printed a  blank page with cover open and the image was all black except for the object that looks like a plastic clip. It is U shaped and approximately 1 inch long on each side. It looks like a large plastic staple.  The platen is clean and nothing on the glass. 
This question was solved.
View Solution.

Hi Goldhealey,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are getting a mark on the page and it is consistent.
I will be happy to help you.
It could be a hardware issue with the printer or one of the toners.
I would remove each toner and inspect them for any obstructions.
Could it be possible that a paper clip fell inside the printer? Try and gently shake the printer but be careful to see if anything falls out.
Run a cleaning page through to see if that clears any obstructions.
Touch the setup button. (wrench)
Arrow to service.
Ok, then arrow to cleaning page.
Ok.
I would recommend to call HP Tech Support to inquire about  a replacement printer if it is still
in warranty or find out about the trade in and trade up program.
Contact HP Worldwide.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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    I work on behalf of HP

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    I work on behalf of HP

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    <via Google Translate>
    Salut,
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • My HP LaserJet 100 color MFP M175nw is getting a 52 error message

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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