Laserjet 100color mfp m175nw

hello,
I just buy the M175nw and install it with my HP G62 notebook computer with Windows 7 home preiumn 64 bit.
It seems to be set up correct, I am running MS Office 2003, I can print from MS word file but not MS excel file.
Problem is I cannot choose the printer from the list in the Excel program, Any suggestions?

Hello aritaseike. I found a resource that could assist you. It is for Excel 2000, and the error is slightly different, but the troubleshooting should be the same. Let me know what you think, and if the troubleshooting helps. I will continue to research in the mean time.
http://support.microsoft.com/kb/223427
Mario
I worked on behalf of HP.

Similar Messages

  • LaserJet 100 Color MFP M175nw with Windows 8.1

    I have a LaserJet 100 MFP M175nw and I am currently using it with a PC that has Windows 8.1.  Recently upgraded to 8.1.  I bought the PC with Windows 8 and the scanner/printer worked great with that OS.  So I have been having issues with the printing/scanner ever since the upgrade. 
    I have it set up to print and scan wirelessly.  It would work intermittently and when it didn't, I would remove the drivers and re-install them.  Now that no longer works.  I can't even get it to work using a USB cable.  I downloaded the latest version of the drivers both the full featured and the basic versions, tried them both to no avail.  It goes through the install then it gets to 99% and takes a long time then I get a message with a red X that states,"Error,"  And the error message that goes along with it is that it timed out.  Same with both USB or wireless installs.  I read through some of the difficulties others' have been having and the last I saw was to uninstall and then re-install the driver.  That has not worked for me.  I also downloaded the Print and Scan doctor but no device was listed which does make sense since I have not been able to get through an installation. 
    I ran and printed wireless network test report on the printer and it mentioned that the printer couldn't find my wireless router.  But I have internet access with all other computers in the house with no issues.  I don't know how to tell my printer what SSID to search for and the password for my network.  The install files included a utility to do that but did not help.
    I am stuck and would welcome any suggestion(s).
    Thank you,
    Frank

    Hi @jacobumoru,
    I see that you are getting a "fatal error" during the installation. I will certainly do my best to help you.
    I have provided some steps that should allow you to continue the installation without the error again.
    Run the installation, immediately after connecting the USB cable, follow the steps in this document to update the drivers so it doesn't error out again. A Fatal Error Displays During Software Installation. Then the installation should continue. Temporarily turn off any Antivirus Software, just to make sure it doesn't interfere with the install.
    I have provided a document for Windows 8, for How do I get into Windows Device Manager?
    If you need further assistance, just let me know.
    Have a great weekend!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Firmware for mfp m175nw

    Where can I get the eprint firmware for Laserjet 100 MFP M175nw...

    Hi,
    Is this the one you are looking for ?
      http://www.wyyxgl.com/office-products/1733.htm
    Regards.
    BH
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  • Want to print remotely to my HP LaserJet Pro 100 color MFP M175nw

    Hello! I have a 
    HP LaserJet Pro 100 color MFP M175nw printer in my office. It is connected to my wifi network from the office and i can use it from several laptops from office with no issue.
    Now i want to be able to print and scan papers from my home pc also which is connected to my home wifi network.
    I found there it is possible to print pages over internet. Except hpeprint option, how can i add printer from office to printer list from my home pc.
    Please help me.
    Thanks!

    Hi Tolick,
    Thank you becoming a member of the HP Support community. I understand that you have an HP Laserjet 100 at your office and you would like to be able to print to it when you are at home.
    Super_Dave is correct with the solution he gave you. I just wonder if you have set up the ePrint feature of your Laserjet yet and customized the ePrint email address?  If you have then using the ePrint software that you installed on your laptop should allow you to print to your office printer from home. The instructions on how to do this are in the HP ePrint Software User Guide on page 16 in the section titled "Use HP ePrint (Windows)".
    If you haven't set up the ePrint feature of the printer I have included a two documents for your reference. The first one is how to get the claim code and the second is how to setup the customized ePrint email address. This may the step that is missing to make the ePrint software work for you. 
    HP ePrint Software User Guide
    Getting the Printer Claim Code
    Setting Up a Custom Email Address for ePrint
    Regards,
    Happytohelp01
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  • HP Laserjet Pro 100 Color MFP M175nw Print missing/faded down centre of every page

    HP Laserjet Pro 100 Color MFP M175nw. Operating on Windows 7 from my laptop wirelessly. Just bought this new a few day's ago and each page of print has about 20mm wide streak missing print running down the centre. what can I do to correct this problem? I have tried printing a cleaning page a couple of times and calibrating color from the Print Quality Menu also a couple of times but this has made no difference. I'm using a Premium quality paper for use in laserjet printer's. Could someone please advise me what I can do. Thanks in anticipation.
    This question was solved.
    View Solution.

    Hi Watcher35,
    I see that the new Laserjet Pro 100 MFP M175NW is missing print down the center of the pages, you have ran cleaning and color calibration but the issue is not resolved.
    Would this be an accurate example of the issue: but with the "Bb" would be completely missing?
    This HP document: Resolving Print Quality Issues may take you though some of the same steps you have already done, I suggest not skipping any steps.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.
    Regards,
    JERENDS
    I work on behalf of HP
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  • HP LaserJet Pro 100 color MFP M175nw unable to communicate with product

    Hi guys,
    I've had a HP LaserJet Pro 100 color MFP M175nw for 12months now and it has worked great over my wireless network. I recently upgraded from router from a 5 year old single band router to a late model dualband wireless N router.
    Since i did this my HP LaserJet Pro 100 color MFP M175nw was unable to reconnect to my new network.
    I have uninstalled the drivers and have tried reinstalling the drivers but each time (after I select Connect the Product/Coonect through wireless network, have tried both Yes retrieve the wirelss settings on my computer and No I will enter the wirelss settings manually) but no matter which I select the printer is installed successfully but then gets stuck at 15% and says cannont communicate with the product.
    I have disabled my firewall during the installation and have only used the USB cable when the installation has asked me to do so.
    The printer is visible in control panel but each time I do a test print or send something to the printer in the sys tray the print job is shown but nothing ever happens.
    The installation will work fine if I install it via the directly connect to the computer using USB option.
    If I do a test print fromt he printer itself by going into the network setting, network test it prints a page that says:
    Wireless On Pass
    Wirelss Working Pass
    Network Name SSID Found Fail
    Security Fail
    Your HP printer cannot find your wirelss router. The WPA authentification method on your HP has changed fromt he default setting.
    Is there anyway I can edit the SSID network name and password without having to do this install process?
    This is really frustrating. Just spent 3 hours with HP support which got me know where (they were reading the script the supplied me) and then when I rebooted and went to go back to online chat support the website tells me their support is only available during business hours!
    Any help would be great

    OK time to back up totally.   I need to make sure you are following the instructions in the user guide to install this printer.  Please start from scratch by uninstalling all software from your computer and outline every step to make sure it is correct. 
    You have to use the USB cable to set up the wireless connection. 
    Go here for the User Guide and all installation info.  Get your drivers and troubleshooting info here too.
    http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=5076465
    The reason we have to start over is that you started the software installation when you changed your router.  You don't have to do this, but now we do. 
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • HP LaserJet Pro 100 color MFP M175nw does not connect to wireless network

    I recently upgraded my wireless network router. I had my HP LaserJet Pro 100 color MFP M175nw connected to the old wireless network router. The SSID is password protected (WPA2)
    I need to connect the printer to the new wireless network router. However, neither the control panel nor blue wireless connection button provide any way for me to do this. The manual has not walked through a way to do this. 
    There really needs to be a simple, no-nonsense way to just connect the printer to the wireless network. How do I connect this printer to a new wireless network?

    Hi @shakayumi ,
    I see that you are having issues configuring the printer on the new router. I would like to help.
    Restore the printer's network defaults.
    Touch the Setup button. (wrench)
    Select Network Setup Menu.
    Then select Restore Defaults.
    Print out a configuration report to make sure the IP address is 0.0.0.0 and the SSID is cleared.
    Printing a Configuration Report.
    Here are the directions for setting up the printer through the Wireless Direct to configure the printer over the network as Infrastructure.
    Turn the Wireless Direct on the printer.
    On the printer touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
    On the computer, in the bottom right corner click on the wireless icon and select the printer from the list to connect to. Then open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
    This will load the embedded web server for the printer.
    Select the networking tab, wireless on the left hand side.
    Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
    Click on the wireless icon and connect back to your network name.
    Print out a configuration report to make sure the IP address is valid. (192... or 10....)
    Now create a new port, this will save you the time, instead of uninstalling and reinstalling the software.
    Go to Start, Devices and Printers, right click the printer, go to Printer Properties, select the Ports tab.
    Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
    Type in the proper IP address for the printer.
    Make sure the printer is online.
    Test the printer.
    If you are still having issues, then try this method:
    If you have a Ethernet cable, connect it from the printer to the router.
    Wait about a minute, print the configuration page to see if you get a IP address.
    Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
    Select the networking tab, wireless on the left hand side.
    Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
    Then disconnect the Ethernet cable.
    Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
    If the printer is back on the network, create a new port. Steps are listed above.
    Make sure the printer is online.
    Try and print now.
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    If you need further assistance, just let me know.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • LaserJet 100 color MFP M175nw - how do I install a different driver on the server to which I RDP?

    I have installed my LaserJet 100 color MFP M175nw on my (32-bit) Windows XP Pro SP3 PC via USB and it works fine.  When I make it the default printer (I also have another HP printer installed locally) and use Windows Remote Desktop (RDP) to my server - which is (64-bit) Windows Enterprise without Hyper-V SP2 (2008 R2) it prints but some fonts show gobbledygook. The printer driver on the server is defaulting to "terminal services easy print".  I have administrator privileges on the server and have, in the past, been able to download the appropriate driver to the server so that printing in the RDP session works.  But now I only seem to be able to find installation software to download (not the actual drivers).  So, when attempting to install the software (rather than copy it) on the server the installation waits for the local (USB) connection and won't proceed. 
    What is the best practices way to have the locally installed (fully functional) machine be able to print from an RDP session?  I'm sure I shouldn't have to drag each new local printer to the server and install it locally with a USB cable. 

    Hi there IT _Mgr
    Quick suggestion; This is a commercial product. I will suggest seraching for posible solutions and posting in the forum for HP Business Support for yet a better chance at finding a prompt solution.
    You may find the commercial Laserjet board here.
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    Hope you find the help you need there;
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • HP laserjet 100 color mfp m175nw mac osx 10,7,3

    Does the printer  HP laserjet 100 color MFP M175nw work with MAC OS x 10,7??
    How can I do

    Sure does! Here's a link to the site where the drivers are available as well as the full feature software:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=5076465#N164
    Hope this helps!

  • Hp laserjet pro 100 color mfp m175nw auto power

    does anyone know how to set up the hp laserjet pro 100 color mfp m175nw so that it will turn on after a power failure

    Hi,
    I afraid it is not possible.
    After a power failure you will have to manually turn on the device again.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Laserjet Pro 100 Color MFP M175nw installation issue

    Hello,
    I have a problem installing my HP Laserjet Pro 100 Color MFP M175nw wirelessly. Back in time when I first installed it, it took me a few installations, but suddenly it was installed. Now after a lot of tries, I still get stuck at the part where the USB cable have to be used to pass the network details to the printer. It get stuck at 15% and after a while it gives the error that I have to connect my printer, although it is plugged and the installation initially continued.
    When I put my cable, Win7 is also itself installing the printer, can that be the issue?
    Thanks in advance for your help!
    Ewout

    Hello Ewout,
     I would suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    An HP representative has greater resources and will be able to look to see if the system has any hardware issues.
    Thanks again for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP LaserJet Pro 100 color MFP M175nw error

    i have HP LaserJet Pro 100 color MFP M175nw installed on print server.
    sometimes if the printer restart the hostname will back to default hostname setting and need to reconfigure again.
    if anyone has ever experienced something similar? or could help for this problem?

    Hi tehdjie
    I am not completely familiar with his server, this is the consumer support.
    I would recommend an uninstall/reinstall of the full feature software for 2003  and a firmware update for the printer. I included the link for the software and the firmware update.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=1005&lc=en&cc=us&dlc=en&sw_lang=&product=5076...
    I would post this issue on the business forum for more assistance.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Help with hp LaserJet 100 color MFP M175nw

    Hi all, have run the suggested HP troubleshooting solutions for the below problem but still persists.
    When I print from any programme I get yellow smudges along the edge of the print outs at regular intervals. Initially I thought it was yellow toner smudging at the edges somehow and cleaned all the rollers etc. No joy so now think it may be light burn marks on the paper? Out of ideas to resolve the issue. Any suggestions gratefully received. Thanks

    Hello,
    I'm going to keep this short and simple.
    We are/were hp partners once, I bought myself a HP Laserjet 100 color MFP M175nw at Staples in Belgium (Staples is bankrupt meanwhile - a pity for their employees)
    I ordered toners on tonershop.be, these toners are approved, HP was fined for this sort of behaviour as 100% valid replacement.   HP forces me to do a software update, next thing I'm seeing is a big warning that I'm using counterfeit products and that I need to contact HP.   This is the world upside down, HP is violating the European free market.   Not the poor guy that wants to make an extra buck, for an underpaid salary in a sweatshop somewhere.
    My printer is ruined (I have +25 years profound technical knowledge, experience,whatever)
    But my printer is still under warranty no?   No HP (online tells me it isn't) so back to Staples, fortunately they had a copy of my invoice, so that I can be repaired in warranty but no, I the evil HP partner that sold for multiple hundreds of thousands of euros worth of HP products, I used LEGAL replacement toners.  Sorry Mr you have to buy a new printer.
    Well I don't.    I'm going to take this whole sage (with the microchips with false information, on the toner cartridges full off very expensive toner powder.   And I'm going to mail it to Neelie Kroes and I really hope that HP get's convicted for market manipulation, price agreements, putting themselves above national legislation and lot's of other misconducts.
    And because of management that is only interested in greed and their 25th Villa, Tesla car, Island, it will be the HP employee that pay the price for this sort of arrogance and plain stupidity.
    HP: You have my contact details, send me an email.
    And then the 'too big too fall' companies annoy you with useless questionnaires about their customer service, they ask themselves why nobody is buying their products and so on.
    Anyway, for this type of printer I know the story from A-Z meanwhile, I have kept all evidence, invoices and whatever and once again I was once somebody that made you company what it is today after the HP/Compaq merger.
    You board of directors, top management, yes Mrs. Ex CEO from Ebay), that is why people don't buy HP anymore.   High Prices, no service.
    I prefer to keep this reaction anonymous, one could imagine why.
    But I have my a digital print of this post, and signed it with a digital signature.
    Because everything what I mentioned above is how it is.
    Stop ruining our planet and the future of my children for your own greedy behaviour.
    Mr X.
    Once HP Partner blah blah blah

  • WiFi Connect HP LaserJet 100 color MFP M175nw

    I have been using a HP LaserJet 100 color MFP M175nw succesfully over my home WiFi network for a few months now. I had a Comcast (WiFi) outage yesterday and had to re-configure my cable-modem/WiFi-Router (combo unit - Motorola Surfboard SBG6580). I used a new SSID name and password when I reconfigured the modem/router.
    I assumed that it should be simple enough to re-point my printer to the new SSID and provide the new password. I assumed wrong and I am unbale to get my printer back on to my WiFi network.
    I was hoping to launch HP Device Toolbox via the USB connection and reset the SSID name and password but I am unable to connect to the printer to do this.
    Any help is much appreciated.

    Hi @sp2014 ,
    I see by your post that you had to reconfigure the router and now the printer won't connect back to the wireless network. I will certainly do my best to help you.
    Restore the printer's network defaults.
    Touch the Setup button. (wrench)
    Select Network Setup Menu.
    Then select Restore Defaults.
    Print out a configuration report to make sure the IPv4 address is 0.0.0.0 and the SSID is cleared.
    Printing a Configuration Report. 
    Follow these steps to setup the wireless again through Wireless Direct.
    On the printer touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
    On the computer, in the bottom right corner click on the wireless icon and select the printer from the list to connect to.
    Then open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
    This will load the embedded web server for the printer.
    Select the networking tab, wireless on the left hand side.
    Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption.
    Apply settings.
    Click on the wireless icon and connect back to your network name.
    Print out a configuration report to make sure the IP address is valid. (192... or 10....)
    Then run the Add Printer Wizard or reinstall the software again.
    You can also setup the printer back up on the wireless network by first connecting by a Ethernet connection.
    If you have a Ethernet cable, connect it from the printer to the router.
    Wait about a minute, print the configuration page to see if you get a IP address.
    Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
    Select the networking tab, wireless on the left hand side.
    Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
    Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
    Run the Add Printer Wizard or reinstall the software again.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Laserjet 100 color MFP M175nw wifi connection problem

    Some days ago I bought new router Cisco RV 120W and HP Laserjet 100 color MFP M175nw and
    I thought the configuration of these devices will go without a problem. But NOT. I get tired of wireless printing, already the second day. I am unable to establish a wireless connection with Laserjet as infrastructure.I've tried everything, connect via USB, I installed the HP driver from a CD and even setup printer via Ethernet cable. I was able to connect to the printer ad-hoc but that's not what I mean. I need my printer in network as infrastructure.
    My router provides 802.11n  WPA2 PSK with AES. HP Driver Installer can not set parameters of my wireless network, It is allows me to enter the network key but can not find the printer later on wireless connections. I was able to set the parameters of the wireless network by connecting by Ethernet, the printer feeds in the report that the wireless is turned on, connected, pront correct the name of the network, signal strength, but it can not be installed on Windows.
    My router shows the DHCP clients (laptops, iPhones) but can not see the printer. Does the printer have a wireless network card damaged? Already checked all the options on the router and I have no ideas.

    Hi yarzig
    I understand you are unable to setup the wireless on the printer.
    Make sure the computer is on the right network.
    Disconnect the ethernet cable from the printer.
    Restore the printer defaults.
    On the printer select the setup button, right arrow to service menu, ok,  right arrow to  restore defaults, ok.
    Print a configuration report to make sure there is no IP address and your network name. (SSID)
    Go to the setup button (wrench) on the printer, right arrow to reports, select config report.
    Now connect the ethernet cable from the printer to the router.
    Wait about 1 minute and print the configuration page to get the IP address.
    If you have a valid IP address for the printer try and access the embedded web server.
    Type the IP address into internet explorer address bar.
    If it loads the printer's network page then the printer is on the network.
    Now we can setup the wireless connection.
    Click on the Networking Tab, on the left select wireless, fill out the information. Apply the settings, once you get a reply back then disconnect the ethernet cable from the printer.
    Should get a solid blue light on the printer.
    Now run the add printer wizard.
    If you are using Win 7,  go to start, devices and printers, add printer, go through the wizard. Should find the printer and install the driver. If not then go to add printer, select local, select create a new port, click drop down and select TCP\IP, next, type in the printer's IP address. Continue the wizard.
    Make sure the printer is online.
    Test the wireless and see if you can now print.
    If you require further assistance please provide the following so I can assist you
    better.
    What operating system are you using?
    Here is a document to check your operating system for Windows.
    Is this a laptop or desktop?
    Is the computer wireless or hardwired to the router?
    What network setup do you have? (Modem/router/2 routers/booster/airport/switch)
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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