Laserjet 1020 won't STOP duplex printing

I used to switch from single to double sided printing and back using the printer options / finishing / document option menu.
Now my printer only does duplex printing, even though the print on both sides option is unselected. I have removed and reinstalled printer driver with no change.
How can I get single sided printing back??

Hello,
Thanks for the post. This is an odd one, since you should have the manual duplex ability, but not fully auto. I've included a link below with some information on how to set this up. I might suggest that we try to reverse engineer this one and see we can resolve it that way. Also, another thought here, do you have or have you used another printer on this machine, we may have the incorrect driver selected.
Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00381797&tmp_task=useCategory&cc=us&dlc=en&lang...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Similar Messages

LaserJet 1020 won't print first document after powering up

My LaserJet 1020 won't print the first document it receives after powering-up. Print manager shows that the document is being sent, the printer makes noise like it's getting ready to print, but the document is never printed and I don't receive an error messages. If I send the document again the document prints as does every document there after.
I'm using Windows Vista Professional and the printer is connected via USB 2.0.

Hi jnickelsen,
I understand the printer won't print multiple copies.
Thank you for your reply.
I will be happy to help you with this.
This printer doesn't have the Mopier settings.
What drivers are you using?
Did you download the drivers or are you using the Windows preinstalled drivers?
If you are using the Windows preinstalled drivers then I would download the latest drivers. Here is the URL for the HP LaserJet Full Feature Software and Driver.
I would download and run the Print and Scan Doctor since it might resolve the issue automatically.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet 6P won't stop printing - prints a line of junk on each page -not connected to network or PC

My HP Laserjet 6P won't stop printing. It prints a few lines of symbols and characters at the top of each page. The printer is not connected to a network or computer. I tried shutting the printer off for a long time. This started when I tried printing from a MAC to the printer, but now there is nothing connected to the printer.
Any suggestions for resetting, etc.? I don't know how to reset this printer so I haven't tried anything with the various buttons, etc.

Disable the "Enable bidirectional support" in the P1102w Properties > Ports.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

HP Laserjet P1102w won't stop printing

I've just installed an HP Laserjet P1102w from the disk and it won't stop printing. I've disabled the bidirectional support and gotten rid of all other HP devices on my laptop but it still keeps going - just printing blank page after blank page. How can I stop this?

Hi @dionysusthewino ,
I see that the printer is printing out blank pages and won't stop. I would be happy to help you.
Clear out the print queue on the computer.
Then power cycle the printer.
Restore the printer back to factory settings, if you are still having issues. If the printer is networked though, you will have to set it up again.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
If you need further assistance, please provide the results and the following information.
What operating system are you using?
How to Find the Windows Edition and Version on Your Computer.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How is the printer connected? (USB/Wireless)
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet 1020 Won't Print Multiple Copies

I have a Laserjet 1020. OS is Windows 7, 64x. If I give a command to print any document multiple times, it will only print it once. So, if the document is 1 page and I need 5 copies, it will print that one page one time. If the document is 4 pages and I need 5 copies, it will print the four pages of the document, but only once. So, the issue is with multiple *copies*, not multiple *pages*. I have tried the simple stuff (turning the computer on and off; checking for updates; removing the printer and completely reinstalling it; etc.). Nothing works. I did see elsewhere somebody say that if you go to start; devices/printers; right click printer; and hit DEVICE SETTINGS tab, then you can change this "MOPIER" mode thing. But that is the problem... THERE IS NO DEVICE SETTINGS TAB. No, I am not crazy. It isn't there. So, the problem with that fix, which appeared to work for others in the HP Forum, won't work for me because there is NO DEVICE SETTINGS TAB. So... How do I fix this? Why don't I have a device settings tab? Help! :-)

Hi jnickelsen,
I understand the printer won't print multiple copies.
Thank you for your reply.
I will be happy to help you with this.
This printer doesn't have the Mopier settings.
What drivers are you using?
Did you download the drivers or are you using the Windows preinstalled drivers?
If you are using the Windows preinstalled drivers then I would download the latest drivers. Here is the URL for the HP LaserJet Full Feature Software and Driver.
I would download and run the Print and Scan Doctor since it might resolve the issue automatically.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Cannot load printer driver -- direct USB to HP Laserjet 1020. OSX finds the printer, but "Print Using" will not accept the driver. I downloaded from HP, installed the DMG and PKG. Things looks OK, but Print Using: won't accept the driver. Please help !

Sorry for the long title -- I am new to this forum.
This should be SIMPLE -- just trying to get old Mac G4 desktop to print on directly attached (USB) HP Laserjet 1020.
Several online sources say the HP drivers for Laserjet 1022 work fine ...
I deleted all printers, installed the HP drivers (all prompts indicate it is installed fine), re-connected the printer by USB. OSX recognizes the printer and auto-populates its name in the Name: box, puts "desktop" in the Location: field ... and the Print Using: field is gray, saying "Please select a driver or printer model"
I click the arrow to expand options, choose Other ... and get a selection box for identifying the driver. I open the folder with the PKG file and click it ... and then find myself back at the printer setup with the the Print Using: field still gray, and still saying "Please select a driver or printer model."
I have tried this process a half-dozen times with re-starts in between --- cannot get past this sticking point -- aargh !
Any advice would be welcome. Thank you !

Hi, no apologies needed, the new forums are the worst iteration so far!
Anyway, getting old here, but I think I have an hp 1022 at work that works fine in 10.3, 10.4, & 10.5.
Try this & let us know the outcome...
Safe Boot , (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
Might try Printer Setup Repair 5.1...
http://www.fixamac.net/software/index.html
Reboot & try setup again.

HP Laserjet 3015; Win 7; no duplex printing

I just upgraded to a new computer with Windows 7 using my old Laserjet 3015 (3-in-1) printer. Old setup with XP I could print duplex (printing on both sides). Now I cannot with Win 7.. I checked both printer-properties and printer-preferences for duplex printing.,Doesn't do duplex. I downloaded a new (?) driver for PCL5, no change. Called HP Help, after 1/2 hour and checking the same, did not help.
Can anyone suggest what should I do?
Thanks in advance
Peter

Hi Peter,
Please check the Device Settings configuration:
Enter Control Panel > Devices and Printers
Right click the PCL 5 printer icon, then click Printer Properties.
Click the Device Settings tab.
Locate the Two-Sided Printing Accessory option - is it set as installed?
If not, change the value to Installed.
Can you see the Two-Sided printing option under the Printing Shortcuts / Finishing tab?
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Laserjet 1020 problem with double-side printing

Hi, everyone!
I have a problem with my printer HP laserjet 1020. From the community I know that there is no driver for 1020, but there is for 1022 (http://support.apple.com/kb/DL907). I installed it and everything was fine until I tried to print 2-sided page... It appears 2-sided option disappeared and I don't know how to fix this...
Can anyone help, please?
Thank you for looking.

AMW122,
The part in the photograph appears to be part of the fuser assembly. If it is part of the fuser assembly, I would recommend you replace the fuser. An internet search on "LaserJet 3300 fuser" found several links.
From what I can see, it appears that the fuser sleeve is damaged which will continue to worsen.
If it is not the fuser, can you post another photograph further away so that we can see the location on the printer where it is located, etc...
Kaz
Kazman
I am an HP Employee
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

HP Laserjet p3005x - jamming during all duplex print jobs

We have recently aquired a used HP Laserjet p3005x printer that jams under the print cartridge during every duplex print job. The message in the printer log is Event 13.05.00 "Fuser output - Paper late jam"

A batch file was created to restart the spooling service when this happens, but as stated earlier this is not a permanent fix.

LaserJet M1217nfw won't do wireless printing from iMac 10.7.5 after HP firmware update

My LaserJet M1217 worked perfectly until I did the recent firmware update. Now it's a brick. I called tech support, was on hold for nearly an hour, got offshore folks who kept me on even longer with marketing hoo-hah, and finally told me that the mfp was no longer under warranty and they wouldn't help unless I paid. I explained that the problem was caused by HP's own firmware update, but no dice. Tried a tweet to HP - also no luck. Tried again, had a nearly two-hour hold, couldn't understand the guy. Wasn't about to pay when the help was incomprehensible. So now I have a brick. And clients waiting. And a grudge.
I tried the fix suggested earlier in the forum - holding down the x and the right arrow while powering up. The printer showed ready...and made copies, but when I tried to print I still got printer errors saying the printer isn't connected to the computer.
So I went to system preferences and deleted the HP M1217, then went online and downloaded the HP driver again. Opened it up, but now during setup it wants the network address or network name for the desired printer. And I have no idea. I tried going on Safari and entering localhost:631/printers, but since the HP still isn't in the system, it doesn't show up. And maybe this wasn't even the right thing to try, but I'm getting no help from HP, and I'm not very technical. Argh.
Any thoughts? Or should I just chuck what was a wonderful device and never buy anything from HP again.
Thank you!!!

Hello SC_W,
The IP address can be fixed by going to Setup > Network Config > TCP/IP Config from the printer front panel.
Then select Manual and set the IP as manual.. I would using an higher value to avoid IP conflicts (e.g. if the current IP is 10.0.0.1, change only the last part to 10.0.0.20 so the address will remain and won't be used by other devices when the printer is powered off.)
Although I personally doubt it will help assigning a fixed IP as Mac OS X uses Bonjour hostname to communicate with the printer (which is fixed) and not athe IP address as Windows uses.
Additionally, as Apple products uses Bonjour, I could see some discussions on this matter for the Home Hub 3.0.
Below is an example:
https://community.bt.com/t5/Other-BB-Queries/HomeHub-3-Apple-Bonjour-not-working-for-AirPlay-AirPrin...
If setting a fixed IP does not help, try the folowing to isolate the problem and ensure if Multicast packets transfer may cause the issue:
From your Mac go to System Preferences > Print & Scan, click the Plus sign and then click the IP tab.
Select the HP Jetdirect Socket protocol and type the IP as the address value.
Add the printer, you will see an additional print queue listed as the IP address.
Keep using this queue for printing and let me know if you may se any difference for this print queue..
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

OfficejetPro 8000 won't stop cleaning, printing test pages

Every time just after we print, our Officejet Pro 8000 A809 prints a test page, then starts cleaning and nothing can be printed again for several minutes. The test page can be canceled, but not the cleaning cycle. If we add several documents to the print queue quickly, it will print those documents, but always the test page and cleaning cycle afterwards. The cleaning cycle seems to be using a lot of ink. The page it's printing has CMYK stripes down each side and bars running down the middle, some slanted.
I've tried resetting the printer by unplugging it, the queue doesn't show any errors, and neither does the HP "Solution" Center.
Thanks for any help.

Just a quick update as HP seem completely incapable of answering threads here, offering advice (tried their woeful helpline which just reiterated advice I'd already read in the manual), or helping their customers at all. I've returned the printer to the supplier, as it was completely intolerable, after 3 days of its cleaning process (twice taking over 15 minutes) it refused to print half the colours, and after yet more cleaning it exhausted the inks – it I hadn't paid for the device, I'd have laughed... To market and sell this device as a small workgroup printer is ridiculous, it doesn't even properly function as a printer at all. We've been purchasing HP devices since the 550C way back in the early 1990s, but will never purchase a printer from HP again. Slowly but surely the devices have become cheaper, poorly built, with the focus on tiny ink cartridges to fleece the customer. I'm absolutely disgusted with the lack of assistance, support, let alone the truly abysmal device which is/was the 8000.

My printer is a hp laserjet 1020. It is not printing anything but blank pages.

My printer is printing blank pages. Any suggestions on how to resolve this issue?

See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages

How to duplex print from a MS Word document in HP 1020 Plus printer

Two days before I have acquired a HP 1020 Plus Laserjet printer . How to duplex print from a MS Word document and Corel Draw document in HP 1020 Plus printer? I tried manual duplex printing by printing the odd pages first and then even pages ....it came out correct ,...but whenit comes to Page numbers continuity it is not properly printed ....why?? Can anyone highlight on this and give me a step by step instructuion to print Duplex and thereby help me to create 20-----------page or 30 page booklets.....from MS word typed document or corel draw document......Expecting a speedy solution
thanks & regards,
K Narayanan
This question was solved.
View Solution.

@immo22269
The laserjet 1020 only has manual duplexing capabilities. Please refer to this document for a complete set of instructions.
Print on both sides of the paper (manual duplexing)
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

HP Laserjet 1020 connected to Airport Express - Can't Print from Windows XP

Hi,
I have been using Airport Express for almost a year now, and it works fine with my old LaserJet 1200 connected to it, meaning that BOTH my ThinkPad(WinXP) and PowerBook(OSX 10.3) prints off the printer nicely. Last week I bought a LaserJet 1020 to replace the old printer. Now I can only print off my Mac, and not the ThinkPad.
Here are some additional information:
- Airport Express has been updated with latest updates.
- Using newest printer driver available from the HP website.
- New printer works when connected to ThinkPad via USB.
- New printer works when connected to Airport Express and printing performed using my PowerBook.
Therefore, My conclusion is that Airport Express and Printer is working just fine, and that it's just my ThinkPad not being configured correctly. (Although at the back of my head I am guessing that just MAYBE it's the Airport Express not accepting a different printer)
This is what I did to install the printer from my ThinkPad to work with Airport Express (which is not working):
1. Add a printer
2. Local printer attached to computer (no auto detect)
3. Selected existing TCP/IP port 10.0.1.1
4. Selected my new printer driver
5. Finish
I also tried a few things like:
- Deleting the TCP/IP port and creating it again before installing the new printer again.
- Off both airport express and printer and on again after about 10sec.Airport was on first, and after the LED turn green, printer was turned on and USB plugged into airport.
- Restarting my ThinkPad.
I have tried everything that I can think of, and nothing worked... hence this posting to get professional help.

Hi,
You might want to download and install bonjour for windows to your Thinkpad it is how I got my roomates XP laptop to print on AX.

HP LaserJet 1020 print jobs sticking in spool.

Hi Guys,
I have a problem were as I have a HP LaserJet 1020 setup as a share printer on a pc; my problem is that when 2 particular pcs send print jobs to the printer they actually get stuck in the spool, it is not a case of the spool service crashing just that these documents would not print or delete, unless the spool service is restated on the machine the drivers are installed on, and in some cases that does not even work, and the machine it self has to be restarted.
I tried installing the printer on another machine and get the same problem from only these particular machines, for the time being those users are not allowed to print, but this cannot be along term soloution, can anyone help me with this situation urgently.
Strangely enough the printer was installed and workinf perfectly on one of thes machines before the machine was moved out of the department then back.
Thanks.
Rico,
P.S. Oh all the machines are XP machines.
I tried downloading the drivers from the website and that did not help.

A batch file was created to restart the spooling service when this happens, but as stated earlier this is not a permanent fix.

Laserjet 1020 won't STOP duplex printing

Similar Messages

Maybe you are looking for