LaserJet 2100 Paper Feed Issue

Our company has an HP LaserJet 2100 printer. The problem is every 10 pages or so, the paper will feed through crooked causing the print to be off center and the edge to become crinkled. I replaced the paper with a different ream and a different stock, verified there is no paper bits in the path by completely removing the Registration Assembly, etc. and cleaning the paper path.
My question is could this be due to the rollers? I would just go ahead and replace them but it is quite a process to obtain replacement parts and if this doesn't fix it, I have wasted a lot of peoples' time and money. Any information would be appreciated, thank you.

I am having the exact same issue. Did u ever get this figured out?

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LaserJet 2100 paper feed

I am trying to get my LaserJet 2100 up and running after several years of no use. Everything is looking "ok" except the paper feed. After I print a page and it is discharged into the tray, a second sheet is fed about halfway and stops. Then when I try to print another page I get a paper jam signal. Paper size on my page set up is 8 1/2 x 11. I have tried both of the drivers that are listed on the HP site. I am running XP on a Dell Inspiron 6000 lap top. It only has USB ports for printing, so am using an adapter to interface with the printer. It is set up to run through a virtual printer port via USB.
What to Do?

I have experienced this on some other devices, so I will share the following ideas:
First, by your description, this appears to be a hardware problem rather than anything to do with connectivity although you mentioned it. Specifically, the paper feed mechanism which relies on friction feed to pick up the paper. It is picking up more sheets at once than it should. The top sheet gets pushed off, but due to extra friction from the paper pickup roller, a second sheet also gets pushed out of the tray, but lags behind the first sheet and only partially makes it way though the paper path.
Due to the "several years of no use" as you mentioned, it is possible the rubber on the paper pickup roller has dried out over time and become a harder material. That could affect the amount of friction and how it contacts with the paper for paper pickup.
Here is a test you can run:
Try varying the amount of sheets you have in the tray. The tray is spring loaded, so it contains a spring which pushes the paper up against the pickup roller. Often the amount of paper you have in tray will affect how much that spring is enguaged, and this will affect the friction against the paper pickup roller. Try changing the amount of sheets you have in the tray.
If that test does not show any improvement, try using a different paper or replacing the paper pickup roller.
Just some ideas...

Laserjet 1018 paper feed problem - started suddenly and now wrinkles paper but does not feed it in

This HP Laserjet 1018 is 4 years old, has worked flawlessly. But a day or two ago it fed a sheet of paper, there was a ripping sound, and the paper emerged, printed, but with a 1/4" wide, 5" long missing bit near the bottom, running the long way of the paper. I found and removed the crinkled up torn strip of paper, and have restarted this printer numerous times. Since that incident, it refuses to feed paper correctly, but bunches it up and wrinkles it a bit from the left to right and does not feed it in. Thus, won't work. I can't see any broken parts or anything stuck inside -- and taking this printer apart is v. complicated -- no easy panel to remove to see the feed mechanism. I'm doubtful I can take it apart enough, and still get it back together. I've cleaned the feed roller (small half-round gray rubber thing) and it does not seem to be the problem.
Questions:
a) anyone experienced, and solved this problem?
b) is it worth trying to send this for repair (I got it on special for $69, and the replacement equivalent now appears to be the HP P1102w, which is selling via Amazon for $94.99
Thanks

Hi. Thank you for your post.
The following link at the HP Customer Care web site may provide some help on the paper feed issues you are seeing.
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodS...
Although I am an HP employee, I am speaking for myself and not for HP.

HP officeJet all in one 6310 paper feed issues at input tray

what could be the cause of my HP officejet 6310 printer intermitantly grabbing multiple pieces of paper at the input tray?
I have been using the same paper for over a year or 2 with no issues up to the last few months. I have blown out any dust and tried to clean the rollers with alcohol to no avail. Is it a part worn or did I not clean the right part?
It seems to happen more often with less sheets in tray. any help would be appreciated.

Hi,
Here is a link to a document that covers paper feed issues on the OJ 6310. There's a video which shows some steps about what to do. Even though you have cleaned rollers the video may contain more information about cleaning other rollers that you may not have cleaned.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02036357&tmp_task=solveCategory&lc=en&dlc=en&cc...
I hope that this helps solve your issue.
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If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

HP Laserjet 2200dtn paper select issue

I have an HP Laserjet 2200dtn connected via jet direct with a direct ip. I can print to the device with one issue. All print jobs using the "Automatically Select" option for paper tray go to the manual tray and require me to tell the printer to continue. Prior to Snow Leopard the driver would go to the first available paper feed drawer (if paper was in manual it would go there, otherwise it went to either tray 2 or tray 3 on its on). Any Ideas? I would rather the printer automatically select tray 3 to print from and have me manually select tray 1 when I need it.
Thanks.

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

HP Laserjet 1010 paper jam issue

I know this is not specifically an Apple problem, but I have spent days searching for a solution elsewhere with no luck, so I was wondering if anyone here could help?
My HP LaserJet 1010 had some issues with printed pages not coming right through - they jammed right at the last minute when most of the page was out.
After carefully removing the sheet, the paper jam light is constantly flashing, despite there being no paper in sight. No amount of resetting, cleaning etc has any effect. Neither do the rollers move any more when it is switched on, as they are supposed to.
When I try to print, the driver program gives the error:
"Printer Error: The printer needs attention"
Any ideas for how to solve this would be much appreciated.

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

Paper Feed issue

HP 6500A Plus
Mac/ Lion
When setting up my printer I was printing some test pages and the paper feed seems to be acting very strange. There is a wrinkled path the lengh of my paper where the paper feeder moved the paper through the unit. Seems to have forced the paper through the machine and wher it touched the paper it made crumpled tracks.
Thanks in advance.

Hey Peggalope! Are you using the ADF(Automatic document feeder) by chance? If so check out this document: Paper Path Issues in the Automatic Document Feeder
If not then check out this article: Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One This article is not specifically for your printer but is similar enough to fix your issue. Had you had a paper jam lately?
Thanks!
-Sean
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

LaserJet 4L paper feed jams.

As the LaserJet 4L picks up the paper from the paper tray, it jams. It has done this before and I have been able to fix it by opening the drawer and turning the wheel behind the black plastic rectangular thing on the far left and "messing" with the "rubberized" thing just to the right that seems to pick up the paper.
After attempting to fix it, the printer will usually print one page and then jam on the next page.
Love the printer, don't want to put it out to pasture.

Mine was picking up the paper then jamming just as it passed the main feed wheel. Ussually the first page would print but then the second page would stop right as the paper started passing under the smoked plastic sheild on top. Finally fixed it by taking things appart and cleaning the two solenoids that control the feed events. One solenoid controls the D wheel that pickups up the paper - you can see the little metal lever against the D wheel when the paper tray is removed - the other is hidden inside the main roller assembly. Both the solenoids used some type of bumper tape (to stop the metal to metal clicking) that has deteriorated and left a sticky adhesive behind. This sticking is what throws off the timing and causes the jam. This adhesive need to be cleaned off and the machine should run again as new. I've had my 4L for 20 years, and hated to throw it out, it otherwise still prints great and the toner can be had cheap. Just fixed mine and it once again running perfect. Now I'm interested to see just how long I can keep this workhorse going. kudos to the old HP.
I took a bunch of pictures of the disasembly process if anyone is interested. Tricky at first, but only took 5 minutes the second time. (I only found the one solenoid the first time and had to go back in for the second)

Laserjet Printer paper out issue

I have a Laserjet P2035 that will intermittently indicate that the paper is out when where is still paper in the tray. Does anyone have a fix for this. I looked at other blogs regarding this issue but found nothing specific to my model printer. I have unplugged the unit, this did not help. OS is windows 7 (32bit)

@Rhumby
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Thank you,
Omar
I Work for HP

Paper feeding issue with G85

I have a G85 all in one.
It has started to print at an angle on the sheet.
Paper seems to feed ok, w/o jams.
Any thoughts?

Hi,
Did you find any particular Event ID for your issue?
To troubleshoot this issue, have you tried changing the default printer and printing from other programs such as Word or any other?
The issue which you are facing might occurs because the Microsoft XPS Document Converter (MXDC) determines the paper size by using the FormID value on the server. As you commented that you are using Easy print driver first you can find incorrect paper size
if RD Easy Print printer driver first is enabled.
To work around this issue, use the forms that are defined by the system when you print. The paper sizes for these forms match on the server and on the client computer. Additionally, a printer driver can rename these forms. Please refer below article for more
information.
The client printer may print the documents by using an incorrect paper size if the "Use Remote Desktop Easy Print printer driver first" policy is enabled
Apart from this providing link to understand RD Easy print in Windows 7 & Server 2008 R2.
Hope it helps!
Thanks.

Z6100ps 42 inch plotter paper feed issue

I have a HP Z6100ps 42 inch printer which will feed 4-5 feet of paper onto the floor during its schedule printer maintenance cycle. The firmware is up-to-date and everything prints normally, but when I get into work each morning I have a pile of paper waitng for me to clean up. Has anyone else had this issue? Is there a cure?
Help!

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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D110a paper feed issues

My printer has had these issues since day one of purchase.
1) Often, paper simply won't feed.
2) When it does feed, it usually tries to feed the entire packet of paper in the tray.
I have little hope of a solution, considering I've had these issues since the first time I used the unit.
I'm chalking it up to having purchased a low quality item. However, if you've seen these problems before I'd like to hear
what you have to say about it.

Try this link and see if it helps.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02017179&tmp_task=solveCategory&cc=us&dlc=en&la...
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

HP Laserjet 6L paper feed

For some reason, the paper has started coming out the bottom front of the printer, rather than following the normal path to the top front bin. I've wiped down everything I can reach inside the unit with alcohol. How can I fix this? Thanks.
-- Neil

Hi,
The HP Laserjet 6L has a switch to the left of the slot where your paper is coming out. The switch must be in the UP position to direct the paper output to the upper collection chute.

Hp laserjet 1536 paper feeding crooked

although the paper is flat & straight in the printer tray, as it pulls the paper into the printer, it pulls it in crooked.

Hi @kksomerset ,
I see that you are experiencing issues with skewed printing. I would like to help you out today.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack.
The input bin might be too full.
Check the media type and quality in the print driver settings.
Reseat the toner.
Try printing a hardware self test to see if the printing is also skewed. This way we will know if it is a hardware or software issue. Printing a Configuration Report.
I have provided a document for checking the print settings, running a cleaning and the recommended paper specifications. Troubleshooting Print Quality Issues.
What kind of paper are you using and what is the weight of the paper?
Try a different type and weight of paper to see if you have the same results.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Adobe InDesign CS5.5 Paper Feed Issue

Hi,
I am using InDesign CS 5.5 on Mac OS X Lion.
I can't print a document from InDesign using paper tray 2.
Within the same setting, I CAN print it from Adobe Acrobat X.
Has anyone got the same issue? know how to solve this issue?
Please leave a comment if you do so.
Thank you.
Bryan

Like I said, I don't know.
I never print from ID. If you feel it's a bug and needs to be reported you can do so here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Bob

LaserJet 2100 Paper Feed Issue

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