Laserjet 3052 Max OS X 10.8 scanning problem

I have a new Macbook Pro with retina display that is running OSX 10.8.2. I have connected it by USB cable to our old HP Laserjet 3052 which has been used succesfully both for printing and scanning for many years with a succession of PCs (latest one was running Windows 7). I have no problem printing to the HP from the new Mac. However, I can't get scanning to work. The Mac software is up to date. If I access the printer through Settings, Print & Scan, there is not Print|Scan button at the top -- so I can't use Preview to scan. If I open Image Capture, the Laserject 3052 is not shown under Devices in the right had column. I have successfully scanned to the Mac using another smaller pinter/scanner -- so the problem seems to be compatibility with the Laserject 3052, which I need for scanning larger documents. Can anyone help me with this problem?

Hi,
I afraid the Laserjet 3052 is no longer supported for scanning on any of the latest Mac OS versions, not by HP Software or by any Apple software, as you may find listed below:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03411613#A2
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

Laserjet 3052 and OSX Mavericks. Scanning with HP Director does not work. Any driver download.

My iMac will not scan using OSX 10.9 Mavericks and HP Director. Prints ok. Are there any new drivers available.

Read this thread:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Is-Laserjet-3055-compatib le-with-OS-X-Lion-10-7-for-print/td-p/812787
My LaserJet 3052 works with Mavericks after I followed these instructions. It's not 100% stable, but it sure beats buying a new scanner/printer combo. Mine still rocks after 7 years of use!
Good luck!

HP LaserJet 1536dnf MFP will not copy or scan but does print

My HP LaserJet 1536dnf MFP will not copy or scan but does print. It does not matter if I use the ADF or the glass. When copying or scanning I get a completey black page. The light bar does move from one end of the printer glass to the other. There are no connectivity issues as the printing function and the e-print function work fine.
Thank you for your help

Hi @akb3,
I understand that when you try to scan or copy, you are getting a black page. I can help you with this.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows.
Check if the scanner moves freely across the glass.
If it does not try connecting the printer directly to the wall jack and try again.
Update the printer's firmware if the bulb glows and scanner moves freely. HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. Contact HP Worldwide.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Scanning problem with HP Laserjet Pro 400MFP

HP LaserJet Pro 400 MFP M425dn- When I scan printed pages (PDF) they have large KB's. One page is 549 KB, 4 pages 1,358 KB. Yet I recently received a Preliminary Title Report of 19 pages was only 225 KB's!
One of my clients believes the printer/scanner is the problem. I am scanning at 100 DPI. HELP! John {Personal Information Removed}

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Toolbox FX Software and Driver for HP LaserJet 3052

Dear Sir,
I have lost my software driver for HP LaserJet 3052, currently I am using the printer (HP LaserJet 3052) with driver downloded from HP website. However, many features have dissappered. I can no longer able to print both side.
Where can I download the HP LaserJet 3052 driver software with fully features?
Where can I have HP LaserJet 3052 Toolbox software?
Thank you verry much.

Hi,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
The HP Toolbox FX ( as part of a Full Feature Software) is not compatible with Windows 7 but only a UPD solution, full functionality is only available uisng compatibility mode with the Windows Vista software but for a 32-bit OS only, not for a 64-bit OS:
http://h20566.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02096212
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

My HP LaserJet 3055 All In One does not scan using Windows 7 - 64bit.

My HP LaserJet 3055 All In One does not scan using Windows 7 - 64bit. I can copy and print only. Thanks.
This question was solved.
View Solution.

Hi,
Is the printer connected to your PC by USB or network?
By using USB connection, you may scan using the Windows Fax and Scan software integrated into your OS.
Scanning through a network connection unfortunately supported on Windows7 32 bit only, as you may find listed within the About network scanning section below:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02539136#A2
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Laserjet PRO MFP M125nw; Wireless Driver installation problem in Win 8.1

Product name : HP Laserjet PRO MFP M125nw, product nr CZ173A
US Operating system: Dual Boot:   Win Vista home premium (32 bit) / Win 8.1 pro (32 bit)
The printer was installed under Vista in September 2014 and was and still is wireless printing and scanning without a problem.
Recently I tried to install the printer (wireless) under Win 8.1 and I downloaded the latest Full Feature software from HP.nl.
During installation the software installation package could not find the printer and installation was aborted.
I ran the printer self test / Configuration. The network Info and product info sheets were without errors. A ping to the IP address of the printer was without a loss. The firewall indicated that HP software is accepted.
Off course I read everything on HP about this problem I followed every advice and repeatedly gave it a try. I even installed the usb cable solution ( USB was working ok) followed by your change connection instructions, but all in vain.
To my surprise HP was able to find my printer when I checked on http:// www.hp.com/cgi-bin/hpsupport/index.pl. However the printer was found in my local network as a HP Laserjet Pro M1132 multifunctional printer with product nr stars 3NW-01 which is not correct, however the found serie nr. of CNB7G3RC78 was correct.
The print and scan doctor made some changes to the software and after that I was able to print wirelessly, however the Scan doctor button did not react at all and using the program was not possible further. Starting the program again gave the same result.
Conclusion:       In Vista: HP wireless print and HP wireless Scan is working fine
                        In Win 8.1: HP wireless print is OK, HP wireless Scan cannot be installed !????
                        In Win 8.1: Windows Printer driver and Win Fax& Scan driver both wireless working ok
Remark: Reading the display is difficult in dim lit areas. The on / off button is brightly lit and this light should be used to enlighten the display instead.
A solution for the scanning problem would be appreciated.
Kind regards
JWAH

Hi @JWAH , and welcome to the HP Forums!
I understand you're experiencing driver issues. I'd like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP LaserJet Pro MFP M125/126 Series Full Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP 6500 AIO printer scanning problems.

I recently upgraded my Mac OSX software to Snow Leopard. Now the scanner part of my HP printer no longer works. I'VE SCANNED MANY TIMES PREVIOUSLY. I tried to scan today and got messages to the effect, no scanner options, scanner was not connected to the computer, scanner not found, no scanner selected; the scanner is not initialized...
I've done the following: tried to get help from HP- they said as long as my driver sw was up to date (which it is) i should contact Apple. I tried to add the scanner - didn't work; setup printer again - didn't work; setup profile for scanner - didn't work; read thru scanner help topics on apple support - didn't help. What's going on and how do i fix it?
thx.

It doesn't install a driver version 2.7. It does in fact install for your printer driver 3.1.1. In as much as you already have that driver installed there is some other reason why you are having issues. Contact HP to resolve the scanning problem.
There is third party scanning software which is much better than HP's. Check compatibily with VueScan.

Printing/Scanning Problem with HP All-In-One

As you will see, I am a bit confused as to how my Mac is talking to my HP all in one. I am having printing and scanning problems. When I try to print, nothing happens. I go to print status and the print job is there but the printer is not printing. I try pausing, deleting and trying to print again, hold to no avail. It recognizes the job, it just won't print.
Scanning is similar. Most of the time I end up with an error message "The scan cannot be performed because another program has control of the HP imaging device". It directs me to restart the program, close all programs, re-boot the computer. I have done all of these and no go. In addition, no other programs are running at the time.
As far as my computer recognizing the HP, it does in both wifi and bluetooth. I have made it my default printer.
I have a time capsule as a router and everything is set up properly for it. Four bars are shown indicating it is acting properly. Both it and bluetooth are turned on. The HP status lights are on for both wifi and bluetooth.
I have checked with HP and Apple Support and could not find anything that addresses my issue. Please help!!
Thanks

I had a similar problem awhile back with my HP F2210 all-in-one. I basically re-downloaded all of the software for the printer from HPs site. Before re-installing, I did a safe boot. Then, I reinstalled and restarted and all was well. When software update told me there was a new driver available, I installed it and things still worked. I'm able to print, scan, and all the printer is supposed to do without a hitch.

Scanning problem with HP Photosmart C6180

Since the upgrade to 10.6 my HP C6180 multifunction printer is not working as a scanner from Adobe Acrobat Pro 9
I select from the acrobat menu:
File
CreatePDF
From Scanner
in the "acrobat scan" window Scanner: shows "Please select a device" but there is nothing in the drop down list!
This means that i can not scan a document to PDF from within Adobe Acrobat pro. I can scan through preview but preview does not provide the same features that Acrobat Pro does.
Any Ideas? I have re-installed the adobe software but no joy...

Had scanning problem after uploading Snow Leopard -
This will fix your problem!
Scanning with the software included in Mac OS X 10.6
New with Snow Leopard, the Scanning interface to these HP Inkjet All-in-One devices is now built into Snow Leopard and supported with the Apple Image Capture application. There are three ways to perform scanning from your HP All-in-One:
Preview program
Image Capture program
System Preferences > Print & Fax
Important: After you open the scan interface, it is important to select the correct mode ( Flatbed or Document Feeder ) for the source of the scan image. Your HP All-in-One may have an Automatic Document Feeder (ADF) or a flatbed lid. By default, Document Feeder will be the automatically selected Mode for any devices that have an ADF. You must select Flatbed if you want to scan directly from the glass flatbed and not the Document Feeder.
For more information about Scanning and Image Capture, open the Help menu from Mac OS X 10.6 and type in your question.
Method one: Scan from the Preview application
Click the Apple Preview icon in the dock to open the Preview application.
From the Preview File pull-down menu, choose Import from Scanner .
Choose the HP Photosmart, Officejet, or Deskjet All-in-One.
The scan interface opens. Click Show Details to view settings and options.
Method two: Scan from the Image Capture application
In the Applications folder, select and open Image Capture .
In the list of devices on the left, click your HP All-in-One.
Networked devices appear in the Shared list.
The scan interface opens. Click Show Details to view settings and options.
Method three: Scan from Print & Fax > Printer browser
From the Apple menu, choose System Preferences .
Click Print & Fax .
In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
Click the Scan tab, and then click Open Scanner .
The Printer Browser window appears.
Click the Scan icon at top right of the toolbar to launch scanning.
The scan interface opens. Click Show Details to view settings and options.
Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
Select your HP printer in the list on the left.
Click the - sign at the bottom of the list to delete the product from the list.
Click the + sign at the bottom of the list to add the product back to the list.
Select your HP printer, and then click Add to create a new print queue.
The next time you open the Printer Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture.

Adobe Acrobat 8 Scanning Problem with Brother 7820N

I am all of a sudden having a scanning problem utilizing Adobe Acrobat and my Brother 7820N printer/scanner. It was working just fine scanning into PDF format in Adobe when I was on the Tiger OS. I just upgraded to Leopard about a month ago and now my scanner is not working, I can print to it no problem, but when I try to initiate a scan through Adobe it crashes and I get the following error message: "the application acrobat quit unexpectedly".
Can anyone provide me with any advice on how to fix this problem?
Thank you.

You need program for scanner to encode texts, not adobe
h
e
l
l
o

Scanning Problems with Brother 7820N

I am all of a sudden having a scanning problem utilizing Adobe Acrobat and my Brother 7820N printer/scanner. It was working just fine scanning into PDF format in Adobe when I was on the Tiger OS. I just upgraded to Leopard about a month ago and now my scanner is not working, I can print to it no problem, but when I try to initiate a scan through Adobe it crashes and I get the following error message: "the application acrobat quit unexpectedly".
Can anyone provide me with any advice on how to fix this problem?
Thank you.

Hello,
I think you answered the question yourself. You upgraded from Tiger to Leopard and now the scanner isn't working as it should.
You need to update the Brother drivers. Go to their web site, download and install the software, run Disk Utility and Repair Disk Permissions. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select FirstAid, then click: Repair Disk Permissions. Quit DU when it's finished and reboot.
Since you are trying to scan into Adobe software, there might be a TWAIN driver necessary to update.
Carolyn

I need help w/ HP Office Jet 4500 scanning problems

Mine is IMAC w/OSX 10.9.1 w/HP Officejet4500. I downloaded the MAC software for scanning problems. I can now scan but the scanner won't allow a file to be saved. Even after downloading and re-installing several times, rebootong the IMAC, I still receive the Error msg: file 'save to' 'read only'. I've checked the files and all the files are read/write. Any suggestions? Thanks, Amy

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967500 and

HP6280 Scanning Problem

My HP C6280 developed a scanning problem today. I can still scan but everything goes to HP Photostart 3.5. I no longer can designate where I want to scans to go and what name to give them. I do not want to use HP Photostart 3.5. I also cannot open my desk top pictures now. I get a "Attempt to Access Invalid Address." The pictures used to open automatically with Photoshop. Now I have to hunt for a program to open the pictures. Also I get "HP Cue--scanning flow component has stopped working. I use Windows 7 and have made no changes to my computer. Any help will be greatly appreciated.

Hi @dgn4,
Welcome to the HP Forums!
I noticed that you are having a scanning issue with your HP Photosmart c6280 on Windows 7. I am sorry to hear this, but happy to look into this for you!
I would recommend using our HP Print and Scan Doctor, sometimes this program can fix issues automatically for you!
I would also recommend this how to scan guide, How to Scan: Windows 7, as it has alternate methods of scanning as well.
Hope this helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Kodak 5252 scanning problems

does anybody have scanning problems after upgrading to Lion? My kodak all in one 5250 refuses to scan. Wifi is on, printing is working, it's just the scanning function that has given up. Any suggestions would be more then welcome. Chatted with kodak support but they are useless... I have the latest driver 6.2 but still does not work...

Thank you so much. I did as you said and checked out the drivers. Then it dawned on me that i could try my husbands imac running on Leopard. That one did scan. So I then compared the difference in the printer folder and it turned out that I had some extra plugins in my folder that were not present in the other desktop. They are called PrinterOptionsCombo plugin and USBClassDriver.plugin. I took those two out and bingo, it works. I wished though they had talked me through this at Kodak. I had a feeling that the guy in the chat did not really knew what he was talking about... Anyway, problem solved. Don't know how long it would have taken me to figure this out if I did not have had a second working computer in the house... ;o)))

Laserjet 3052 Max OS X 10.8 scanning problem

Similar Messages

Maybe you are looking for