Laserjet 3330 scan error message

My laserjet 3330 says "scanner error power on power off." It don't know where the power button is, but I unplug it for substantial periods and when i plug it back in to the power source, I get the same error message. In the meantime, it will not allow me to print, scan, copy or receive/send faxes. Any suggestions???? I love this printer and hope I can figure it out soon.

I have exactly the same problem
Is there a solution please?
Dave

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Hp 5535 will not scan, error message printer not found

I have a HP Envy 5535. I have only been able to scan one time with it. I scanned 22 documents, after running HP Scan Doc 4.4. Each time the HP Scan Doc states that everything is OK, yet as soon as I try to do even a test scan, I get the error message "Printer not found." I have also tried to run this scan with my McAfee virus firewall off, and it still doesn't work. I have also identified it on McAfee as part of my network.
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Hi @prazdancr,
Welcome to the HP Forums!
I am sorry that you cannot scan with your HP Envy 5535, but I am happy to help!
For further assistance I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try going through this scanning guide. A 'The computer is not responding' Error Message Displays During Scanning.
Hope to hear from you soon, and have a nice day!
RnRMusicMan
I work on behalf of HP
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HP Laserjet 1018-script error message when I print from web sites

I have a HP Laserjet 1018. When I print from Microsoft products, it prints fine. However, when I try to print from a web site, it gives me an error message stating that there is a script error.

Its some PDF files, it prints using Adobe on a Windows OS just fine, but not in adobe on the Mac. It prints using preview but all the fine details of the picture does not print. One file that does not print is a drawing generated from AutoCAD.

PDF SCANS ERROR MESSAGE: CAN'T "OPEN THE DEFAULT APP FOR THIS FILE TYPE" EG. PDF

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Hi @reddog2,
I would contact HP Cloud Services for assistance. Call 1-855-785-2777.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

HP 7520 Photosmart scanning error message: Unable to connect to Web Services

After many successful efforts in the past, suddenly I cannot scan to email on my HP Photosmart 7520. I have tried several of the solutions posted to no avail. I keep getting the error message "Unable to connect to Web Services. Confirm Iternet access and try again." I'm on Mac OS X. Very frustrating; I would appreciate help.

Hello skagitsusan,
Welcome to the HP Support Forums!
I am not 100% as to the steps you have tried in attempt to resolve the Scan to Email issue on the 7520, but I would like to offer the steps I have given in another Thread.
Re: Trouble scanning using Photosmart 6520 <---
The steps will cover your printer, even though they are different Photosmarts.
Let me know if this works.
JERENDS
I work on behalf of HP
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All appears in order per the Doctor, yet scan error message continues

I have deleted and reinstalled software and drivers for the HP Deskjet 3050, J610. Ran HP print and scan doctor, and the results indicate all ok with the scanner.I have went to the help pages and restarted the WINDOWS 7 Windows Image Acquisition. The printer will scan from PAINT.
When I test scan, or scan the message comes back HP Scan-An error occurred while scanning. I do notice on all file extension types the resolution option is blank, with no choice of options, and the printer gives message, successful scan.

As Paint is working, the Print and Scan Doctor is functioning, and you have restarted the WIA protocol, we do not have a lot of options left. We can still try the following:Uninstall the software.Restart the PC.Click on Start and type cmd where it says Search Programs and Files.In the black window that appears type in msiexec /unregister and press enter.In the same window type in msiexec /regserver and press enter.Now type in sfc /scannow and press enter.Run the Microsoft Fixit tool by clicking on this link. Under Section 2 Select Print, Fax, Scan, Share or Save and run the four suggested steps by clicking on each Run Now one at a time.Restart your PC.Disable your Firewall and Antivirus software temporily.Run the installer again.Try scanning from HP Scan (with the Firewall and Antivirus software still disabled).If you are still unable to scan using HP Scan then something within your operating system is corrupt. At this point your options are to contact whoever manufactured your PC or reinstall Windows. I hope this helps and I hope you have a great day!

MX Navigator for MX882 stopped scanning, error message.

I have a Canon MX Pixma 882 (All-In-One printer). The computers runs Windows 7 (64 bit) that is on a HP Touchsmart 320 PC. The printer was connected by Wifi up till a few days ago, but has stopped working. Now it is connected by USB, so it copies, prints and faxes fine. However, the MX Navigator "Error" Message, since then, has popped up everytime I try to scan paperwork to email.
Things I've tried:
*Uninstalling all Canon Software. (And Reinstalling)
*Removed the Printer from the Computer all together. (And Reinstalled)
*Went through OS:\C:\<Windows>\<Twain_32> (There are no additionals files but the '2' MX_printer files & the wiatwain.ds)
What can I do to fix this problem?
Thanks.

Hello hunters!
You have done the recommended troubleshooting by uninstalling and reinstalling the drivers and software. We'll need a little more information to determine what may be occurring. Please contact our support group using the link below for additional assistance. Thanks!
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
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M1319F Scan error message " cannot communicate with the scanner"

I have a HP M1319F which was able to print/scan/fax. Recently the fax function has ceased. I have ordered a fax board which will hopefully resolve that problem. Now it does not scan as well. I get the error message " cannot communicate with the scanner" . unistalled and resinstalled the software but to now avail

I have a HP M1319F which was able to print/scan/fax. Recently the fax function has ceased. I have ordered a fax board which will hopefully resolve that problem. Now it does not scan as well. I get the error message " cannot communicate with the scanner" . unistalled and resinstalled the software but to now avail

Scanning error message, prints fine

I kept getting this error while trying to scan a document for the first time.
"An error occurred while communicating with the device. Please check that the device is properly connected and powered on."
To ensure the printer is connected I printed a pdf on file on the computer and that was successful.
I have installed from the CD given, and I have intalled software from the HP site that was brought up for my specific operating system OS X 10.9. I have checked my firewall and allowed it to be open for sharing printers. I have restarted my wifi network from the modem, I have restarted the computer, and I have restarted the printer. I have reset my printers and reselected this printer...which is the only printer that was available to be selected. The computer recognizes the printer fully, however it just keeps giving me the message quoted above for scanning.
Please help.
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Thanks for replying. I ended up calling customer service and after 1.5 hours we determined the printer was broken. It could not copy either, in fact the interior scanner was inoperable.
I returned it to the store because HP never called me back for a new printer to be sent. SO glad they didn't call me back. I went back to Walmart and bought UP. We have an Envy now and it is AWESOME!!!

Photosmart 5520 scanning error message 403

I have been using my printer and scanning to my email and suddenly I have got this error 403 message - it is connected to the internet but will not scan to my email - any advice please

Hello V-11,
Welcome to the HP Support Forums!
I see that suddenly you are unable to use Scan to Email with the Photosmart 5520, receiving an error "403". I would like to suggest the steps I have given here: Re: Trouble scanning using Photosmart 6520. The steps will work for your printer even though it is a different model.
Let me know if those steps helps.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

LaserJet 3800 Printer Error Message

What do I do when I encounter "service error 49.4 co2" on my HP LaserJet 3800 printer?

49.XXXXX ERROR A critical firmware error has occurred.
If the message persists with different programs and print jobs, turn the printer off.
Remove all memory DIMMs or thirdparty DIMMs from the printer. (Do not remove the firmware DIMM in the lower slot J1).
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Turn the printer off and then on again after installing each device.
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HP Scan error message using HP C7280 All in one Printer

I have been scanning documents successfully until recently. I am using a Mac with OS X 10.7.5 and receive the following error when using HP Scan.
The scan cannot be performed because another program has control of the HP imaging device. Try the following steps. After each step, try scanning again.
- Restart the program.
- Close all programs that may be using the device.
- Reboot the computer.
I've tried downloading multiple drivers with no success.
Any help would be greatly appreciated.
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Hello @kellycc,
Welcome to the HP Support Forums! I see when you try to scan with your HP Photosmart C7280 with your Mac running the 10.7 Operating system you get an error 'The scan cannot be performed because another program has control of the HP imaging device. Try the following steps. After each step, try scanning again.'.
Please complete the steps listed below:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon ( ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
3. Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you will need to install the print driver using the Apple Updates. Click on the link below and follow the on screen instructions:
Installing Your HP Printer Driver and Software for Mac OS X
I hope this helps, please let me know the outcome!
Thanks,
HevnLgh
I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Scan error message and unable to perform system restore.

During a virus scan with Avira I get the following message and the scan cannot be completed; "The exception unknown software exception (0xc0000409) occurred in the application at location 0x0042ff93. Click OK to terminate the program." This has only just happened with no problems in the past. I have not loaded anything since the last scan and there are no problems with the pc except that I also tried to restore the system back to a date before this occurred however it fails.

Have you tried uninstalling and reinstalling Avira?
Also run Memtest to ensure the RAM is not corrupting the files.
1) Go to http://www.memtest.org/#downiso and download the "Pre-Compiled Bootable ISO (.zip)"
2) Open the ZIP file and extract the ISO file to a temporary folder.
3) Burn the ISO to a blank CD using a Disc-To-Image project in your CD/DVD burning software (dont use a normal Data Project).
4) Insert the Memtest CD into your laptop and turn it on, press F12 to launch the boot menu, and select "CD".

Windows 7 64 bit wlil not print to my HP Laserjet 2840. Error message 'file too complex' on printer.

How can I get Windows 7 64 bit to send 32 bit print files to my HP Laserjet 2840?

When the print job is being sent to the printer do any of the lights blink?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
I would also suggest running a stand alone sample page on the printer to make sure it is printing properly.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Error message when scanning

When attempting to scan, error message reads " Scan Error. try scan from computer or see documentation". No solution in documentation or online support. Printer will copy documents. Any suggestions?

Hi @Al_Maur_Fewd,
Welcome to the HP Forums!
I noticed that you are getting an error when scanning but your printer can print. I am happy to help you with your scanning!
For further assistance, I will need to know some more information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Meanwhile, if you are using Windows, please try the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Laserjet 3330 scan error message

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