LaserJet 3390 Manual TCP/Ip config

I have a trouble
I write the IP adress manually, but it is do not saved

If you are unable to save your TCP/IP port, I will need to know the operating system of the computer you are referring to before I can be of much assistance.
Try turning the computer off and back on again.
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When a solution is found please mark the post that solves your issue.
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Similar Messages

  • Vista 64bit can't find driver for networked Laserjet 3390.

    I originally posted the following in the wrong section so I posted a retraction there and am reposting in this networking section. ===== I have an all-in-one Laserjet 3390 printer. It's connected to my WinXP Pro PC via USB and works fine as a printer. I don't use the scanner since I have a Canonon scanner that I use. I bought a Dell Studio 1537 laptop that came with Vista Home Premium 64bit installed. I networked the laptop to the WinXP PC via ethernet cables and a Belkin router. I can transfer files between both PCs with no problems. Now I'm trying to print on the 3390 from the Laptop. When using the Vista laptop, I can see the 3390 on the network. But when I try to connect to it, a window pops up saying: ***** The server for the 'HP LaserJet 3390 Series PCL6' printer does not have the correct printer driver installed. If you want to search for the proper driver, click OK. Otherwise, click Cancel and contact your network administrator or original equipment manufacturer for the correct printer driver.***** So I selected Vista 64bit on the HP website and downloaded the Universal Print Driver HPUPD47PCL664.exe. Unzipped that file in a folder on the Vista laptop. Then connected to the 3390 printer again from the Vista laptop as I did before and when the pop up occured, I browsed to the folder that contains the unzipped UPD driver. I see several .inf files which is what the install program wants but when I click OK, a pop up says: ***** Windows cannot locate a suitable printer driver. Contact your administrator for help locating and installing a suitable driver. ***** Any ideas?
    This question was solved.
    View Solution.

    mrlaw10,  You do not need the HP software since your printer is already on the network.
    First, do a Windows Update.  Next, 
    1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing.
    2. Click >> Start >> Control panel >> Devices and Printers.
    3. Click the Add a printer
    4. Select Local printer
    5. Select Create a new port and select Standard TCP/IP Port and click Next button.
    6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's host name (found on the printer's network configuration report the generated above). Click Next.
    If you get a message about Additional Port Information Required, then the printer was not found using the host name. You can go back and retry or using the printer's IP address instead of the host name.
    7. Select HP or Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
    If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
    8. If you are asked, use the currently installed driver.
    9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
    10. You may be asked to share the printer. Make a choice and click Next.
    11. The Print Test Page box appears. Go ahead and print it.
    12. Click Finish.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • "Waiting for printer to become available" LaserJet 3390 OSX 10.8.5

    I have had my LaserJet 3390 for years and it has worked great.  I have a MacBook Air running OSX 10.8.5.  According the the documentation I've seen, I can't download a specific driver, but there is a set of HP drivers that gets installed and updated through the Mac's Software Update.  Occasionally, I see an HP printer driver update. After I installed the last one (I think it started soon after, but not just after) I started getting the "Waiting for printer to become available" message that never seems to clear.  I can't print a thing.  Very frustrating!  
    I've tried:
    1) Repair disk permissions, delete the printer, reinstall the printer.  No dice.
    2) I've looked in Software Update to either reinstall the HP printer drivers or to install a previous version.  No dice--can't find it anywhere. 
    Any advice?  

    I am really sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at Printers - LaserJet.
    Click on New Post.
    I hope this helps.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • No internet access using manual TCP/IP settings after 10.4.6

    I stopped being able to access the internet with manual TCP/IP settings in the Network Preferences after updating from 10.4.5 -> 10.4.6.
    When I change settings to use DHCP everything works fine, but I need to get the manual settings working as I use them quite often when configuring/setting-up routers.
    This happens with both the AirPort and Ethernet interfaces, so it doesn't matter which interface I use to connect through.
    My network Locations with manual TCP/IP settings have worked fine with 10.4.5, under the same networking hardware (routers, cables, etc...).
    This occurs both at home (with my Linksys wireless router) and at work (with a DrayTek router).
    At home, this problem occurs with both my PB12 and my wife's iBook12, after the 10.4.6 update was applied.
    At work, all Windows laptops can connect to the internet using manual TCP/IP settings, but not my PB12.
    Example of my settings:
    - IP: 192.168.1.99
    - Mask: 255.255.255.0
    - Router: 192.168.0.1
    - DNS: <empty>
    - Domains: <empty>
    Already tried, without success:
    - verified disk -> no errors found on disk!
    - repaired permissions, using Disk Utility, rebooted and tested -> no connection!
    - tried with DNS=192.168.0.1 -> no connection!!
    - tried with DNS=[my ISP primary dns] -> still nothing!!!
    - even tried reapplying the combo update 10.4.5 -> of course, it didn't let me, as I'm now in 10.4.6!
    Any thoughts or ideas to fix it and make it work in 10.4.6?
    ... other than archive&install, in order to downgrade!
    PB12'' @ 1,33 GHz w/ 768MB RAM   Mac OS X (10.4.6)  

    Yes, buy I also state in my original post that I:
    - tried with DNS=[my ISP primary dns] -> still nothing!!!
    but yes, I probably should have titled it "No network access using..." (posting as 4:30 AM was probably not the best idea :D)
    I understand I might have been a bit clumpsy posting my problem and appreciate everyone's corrections to what I wrote, but trust me that I have done a lot of tests and spent many hours on this... Bear in mind that I am using a network Location with manual definitions that was working before the update!
    Anyway, as it happens, the likely culprit now seems to be more of a 3rd party software's inability to deal with 10.4.6 rather than the 10.4.6 itself!
    I've disabled/unistalled/turnned off/deleted (depending on the app) anything NOT Apple that had anything to do with networking, be it for monitoring, controlling or managing (just to name a few: Little Snitch, Menu Meters, BrickHouse, etc, etc, etc...).
    The Location with the manual settings is now working fine (at least at the office).
    Over the next week or so I'll incrementaly re-install those 3rd party tools (which were most likely not up-to-date anyway) and see if something breaks at some point... but won't put much effort into it -- just happy to see it working again!
    I'm closing this for now, as I don't have any more time for it (work is pilling up!)... If I manage to find out which version/app combination was causing the problem I'll post it back here!

  • Need help getting my LaserJet 3390 scanner to work with my (iMac) Apple OS X version 10.9.4

    About two months ago i kept getting a message that my printer was not connected. When I got that fixed my scanner no longer worked and I haven't been able to find the settings to make it work. This is an excellent printer, in fine condition. Can someone please help?

    Hello dcguy,
    Welcome to the HP Support Forums!
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial LaserJet Forums.
    The support page for your product may be helpful in the meantime: HP LaserJet 3390 All-in-One Printer
    I hope this helps!
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Laserjet P1102w problem running HTML Config from Printer Utility

    I have recently changed broadband providers and was trying to move my HP P1102w printer to the new router so while I was at it I thought I'd check for Software & Firmware updates - there were new ones so I updated both with the printer connected via USB to my Apple iMAC running 10.6.8 and now I can't run the HTML Config  via the Printer Utility screens - instead of the normal window you would get I I just get a screen full of the code it's tryingto run e.g. below
    I've tried going back to the original software provided with my original installed CD, but no luck - anyone experienced the same and any ideas how I can resolve this?
    Thanks in advance,
    Ian
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
    <html>
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
    <title>HP LaserJet Professional P1102w&nbsp;&nbsp;&nbsp;USB</title>
    <link href="/SSI/defaultnew.css" type="text/css" rel="stylesheet" media="screen,print">
    <script type="text/javascript" src="/SSI/global.js"></script>
    <script type="text/javascript" src="/SSI/buttonManager.js"></script>
    This question was solved.
    View Solution.

    Hi @cartian ,
    I see that you need to setup the printer on a new network. I can help you with this.
    Make sure Safari is set as the default browser. Sometimes the Embedded Web Server won't open in other browsers.
    Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
    Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
    Print out a configuration report and make sure the old SSID and IP address are cleared.
    (hold down the x button and when the printer makes a noise let go)
    Connect the USB cable from the printer to the Mac and install the printer software.
    (if this is already done then skip this step)
    Go to the Apple, system preferences, print and fax.
    Double click on the P1102w.
    Open the utility.
    Click printer setup.
    Click HTML config.
    This should open the Embedded Web Server for the printer.
    Click the Networking tab.
    Click Wireless from the list on the left.
    Under Communication Mode , click Infrastructure.
    Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
    From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
    Make sure you select either hexadecimal or alpha depending on your password. (very important)
    Apply the settings.
    In the confirmation box (changes have been saved), click OK.
    You should get a solid blue light on the printer shortly.
    Then all we have to do is delete the USB driver and add the network driver.
    Click on the Apple.
    Click system preferences.
    Click the print and fax icon.
    Highlight the printer and click on the - sign to delete the printer. (USB driver)
    Disconnect the USB cable.
    Then click the + sign and select the printer from the list and click add. (p1102w bonjour)
    Test the printer.
    If you have any issues with the HTML config opening then do the following steps:
    Close any applications.
    On the Apple menu bar, click Go, computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
    Then delete the USB driver and add the network printer.
    If there is anything else that I can help you with just let me know.
    Have a wonderful day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Laserjet 1300 Manual Double Sided Printing with Windows 7

    I just purchased a new laptop with windows 7, love the interface but have some hiccups here and there.  And the one that is the biggest pain is printing.  I have a HP Laserjet 1300 connected via a linksys print server.  Single sided printing works just fine, but I used to be able to (and still can from my work laptop running XP and from my wifes Laptop running Vista Home) print double sided manually.  But now even though it says duplex, it will not work and I think the Windows Driver believes that it is a duplexer attached to the printer verses a manual feature.  Any ideas on how to get my manual double sided printing back?

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    <option name="InstructionID_03_FACEDOWN-NOROTATE" value="BitmapID_231_StringID_3065"/>
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    More importantly, I was also able to modify the hpcu1306.xml file to enable full 1200 dpi support, by adding the following prn_grp at the end of the "Print Quality" section (after the hp LaserJet 9040 prn_grp and before the closing "</feature>")
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    <option name="PQGroup_5"/>
    </fname>
    </prn_grp>
    NB : PQGroup_2 is for 600 dpi, PQGroup_4 is for FastRes 1200 dpi (fast) and PQGroup_5 is for ProRes 1200 dpi (finer, slower, more memory used).
    The modified hpcu1306.xml file is available here : http://pastebin.com/6UxtcSaZ

  • HP LaserJet 4200 -- manual feed tray not working after 10.6 install

    Hi all...
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    You are correct but:
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    Please Mark This As Answer if it helps to solve the issue Visakh ---------------------------- http://visakhm.blogspot.com/ https://www.facebook.com/VmBlogs

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    Hmm, not sure then off the top of my head. Maybe one of the other posters may have a bit more info for you. I would check back during the day when more people are awake. *yawn*
    *Remember to mark your questions solved and click the "Kudos" star to show your thanks!

  • Manually edit config.xml

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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • LaserJet m1217nfw mfp - wireless printing keep failing / dropping off on Mac OS 10.7.5

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    This question was solved.
    View Solution.

    Hello SC_W,
    The IP address can be fixed by going to Setup > Network Config > TCP/IP Config from the printer front panel.
    Then select Manual and set the IP as manual.. I would using an higher value to avoid IP conflicts (e.g. if the current IP is 10.0.0.1, change only the last part to 10.0.0.20 so the address will remain and won't be used by other devices when the printer is powered off.)
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    Below is an example:
    https://community.bt.com/t5/Other-BB-Queries/HomeHub-3-Apple-Bonjour-not-working-for-AirPlay-AirPrin...
    If setting a fixed IP does not help, try the folowing to isolate the problem and ensure if Multicast packets transfer may cause the issue:
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    Select the HP Jetdirect Socket protocol and type the IP as the address value.
    Add the printer, you will see an additional print queue listed as the IP address.
    Keep using this queue for printing and let me know if you may se any difference for this print queue..
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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