Laserjet 4000n keeps printing (multiple) copies of first page

My LaserJet 4000n model C4118A serial no. nlqwo15293 manufactered Feb 16 1999 is conected to home LAN (bt Home Hub 5)
If I print a copy of the menu map using the buttons on the control panel I get muliple copies.
If I try to print 1 copy of a 2 page document I get multiple copies of the first page
I'm running Windows Vista Home Premium
Suggestions please
is the printer unrepairable?

Hi!
Thanks for the reply. I changed the settings of the printer to 'Pass Copies as Separate Output Request(in SAP System)' and re-tried printing 5 copies of the BOL and it again seems to print the first page 5 sides then Terms and conditions on 5 sides, then again 5 sides of page 2 and followed by 5 sides of T&C.
My settings on the smartforms is front page "D' and the back and the Last page is blank setting. This runs well when I just have to print one copy of my BOL , it prints the front page and then T&C on its back side , then again the second page and T&C on its back . This only messes when its more than one copy of the set of BOL.
Please suggest as to what to do next to make it print in proper sets.
Thanks and Regards
Aarav

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From: pwillener <[email protected]>
To: Caren Harris <[email protected]>
Sent: Friday, March 6, 2015 9:17 PM
Subject: How do I print multiple copies of a page in a PDF File?
How do I print multiple copies of a page in a PDF File?
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Hi!
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Thank you for your reply.
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Thank you for posting on the HP Forums. Have a great day!
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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I understand the printer won't print multiple copies.
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I will be happy to help you with this.
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Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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This question was solved.
View Solution.

Since the drivers and software refuses to update automatically, force it to. Uninstall all of the printer software and install it back using a fresh download. That will ensure that you have the latest driver and software for the printer installed and eliminate the need for updates for a while. I'll link them below. If that doesn't fix the problem with multiple documents not printing, try using an alternate driver for the printer. I'll link those instructions below. Let me know what happens.
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printer model? is your win 7, 32 bit or 64 bit?
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Laserjet 4000n keeps printing (multiple) copies of first page

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