Laserjet 4650 tray 1 envelopes printing instead of letter paper

I am working at a small office which has an HP CLJ 4650 printer. It is connected to the network with an Ethernet cable and shared from the Windows 2008 SBS server.
The clients are WIndows XP Pro SP3 and Windows 7 Pro SP1.
The problem we are experiencing is that if er have anvelopes in the feeder in Tray 1, no matter what type of print job we send, it grabs the envelopes and printes on them instead of printing letter jobs on letter paper, etc. I have checked the settings against this link:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
The behavior is set to "Exclusively" under the control panel system setup submenu of the Configure Device menu. The  server is using the UPD from http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=375775&p.... The clients are mapped either through the server (\\server\printershare) or via IP address. The computers that are mapped via IP address can print normally: they send a job and UNLESS there is an ENVELOPE, it pulls paper from the tray with paper in it and prints the job, even with envelopes in the feeder in tray 1. The computers mapped through the server print the job on an envelope, no matter what I try. I have reinstalled the driver on the server and tried 5.4.0.11744 UPD and it doesnt seem to make a difference. Is there a setting somewhere either on the server or printer to make it only pull envelopes when the job calls for an envelope but will allow them to leave envelopes in tray 1 feeder all the time and print the rest of their jobs normally?

Hello Undivine,
The HP Color LaserJet 4650 Printer series are commercial printer. I recommend posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Also, here is a link to the support page:
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportResources.jsp?lang=en&cc=us&prodTypeId=18972...
Good luck...hope you get the issue resolved!
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Similar Messages

  • My LaserJet 2200dn toner leaves previous prints inkmark on the paper

    Ijust bought a new HPtoner for the 2200dn and experience these black lines ( see image) , when actual content is printed it acually prints what was printed 4-5 lines above what it is printing , again onto the surface 
    Never faced issue before 
    was wondering if I can get a replacement toner 

    Hi RishadRai,
    Thank you for visiting the HP Support Forums! To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
    I hope this helps!
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Exporting from InDesign to PDF, and the updated PDF is larger than a month ago and not printing easily on letter paper, it is PDF presets?

    Hello,
    I am exporting from InDesign to a PDF and the page is larger in the PDF then others I have exported. Is this because of the PDF presents? One of the project managers is not able to print it out on 8.5 x 11 paper, but the document presets for InDesign are the same as before. I wish I could upload the PDFs to show, but the newly exported PDF is larger than the version I created a month ago. I created a PDF binder and the newly updated PDF is almost a .5 inch wider with the same export presets. Any thoughts?

    Sadira00123456789 wrote:
    One of the project managers is not able to print it out on 8.5 x 11 paper, but the document presets for InDesign are the same as before.
    I suspect the project manager simply has his/her copy of Reader/Acrobat set to print at actual size, rather than "Fit" (assuming the InDesign page size is truly 8.5 x 11).
    ..the newly updated PDF is almost a .5 inch wider with the same export presets.
    It would have nothing to do with export presets. How are you determining that half-inch difference?

  • Not able to print to custom 4x6 paper size with Pages 5

    I'm having a lot of trouble printing to a custom 4" x 6" paper size with pages 5.  I create my custom size, switch the page setup to use that size in landscape orientation, and everything looks fine.  Then when I go to print the document the destination paper size is set to "Suggested Paper: US Letter" instead of "Custom" as it used to be.  If I do print on US Letter paper then its properly lined up at the top left corner, but if I print on 4x6 it is all cut off.  I've tried scaling it to fit on my 4x6 size in the destination paper size menu, but that just shrinks the whole thing to fit in the center of the 4x6 in portrait orientation.
    I am able to do this fine in pages '09, however I've already converted over 40 recipe cards to work with pages 5 and they don't export back to pages '09 properly.
    If anyone has any suggestions on how to get this to work I would really appreciate them!

    Hi,
    here a short extract like i do it:
    CLASS LCL_EVENT_HANDLER DEFINITION .
      PUBLIC SECTION .
        METHODS:
       HANDLE_PRINT_TOP_OF_PAGE
             FOR EVENT PRINT_TOP_OF_PAGE OF CL_GUI_ALV_GRID,
    ENDCLASS.                    "LCL_EVENT_HANDLER DEFINITION
    * Event-Händer Implementierung
    CLASS LCL_EVENT_HANDLER IMPLEMENTATION .
      METHOD HANDLE_PRINT_TOP_OF_PAGE.
          PERFORM PRINT_TOP_OF_PAGE.
      ENDMETHOD.   
    ENDCLASS.
      CREATE OBJECT GR_EVENT_HANDLER.
      SET HANDLER
      GR_EVENT_HANDLER->HANDLE_PRINT_TOP_OF_PAGE  FOR GR_ALVGRID_LEFT.
      CALL METHOD GR_ALVGRID_LEFT->SET_TABLE_FOR_FIRST_DISPLAY
    FORM PRINT_TOP_OF_PAGE.
      LINSZ = SY-LINSZ - 16.
      WRITE: / 'Report:   ', SY-REPID,
               AT LINSZ 'Datum:',  SY-DATUM.
      WRITE: / 'Benutzer: ', SY-UNAME,
               AT LINSZ 'Zeit: ', SY-UZEIT.
    ENDFORM.
    hope it helps.
    Regards, Dieter

  • Crystal Report XI Print report on different paper size (A4/Letter)

    Hi,
    I have designed report in Crystal XI using paper sieze Letter. Multipler sites are using this application. User in USA are using Letter size paper and User in Euorpe are using A4 size paper. All reports work fine for USA users.
    When Eurpoe users print the report on A4 size paper which set in Letter size, the report is truncated from Header or footer. They are printing report from Application and application is set on Citix server.
    If Anybody have any idea how to setup Crystal report so it can print on any paper size?
    Thanks
    Bhagvat

    Hi Don,
    Please find the below description.
    Background: Crystal Report XI is utilized to develop and view reports with data source from Oracle based LIMS application (Vendor: LabWare). The reports are printed using network printer on US Letter paper for users located in North America and on A4 paper for users located in Europe. The report format is US Letter and designed to print on both paper formats i.e. Letter and A4.
    Issue: When reports are printed by users in Europe using A4 format paper the printer defaults to US Letter paper (in printer preferences) resulting to data cut off from top and bottom on the printout.
    1)      When report layout is select to A4 during developing reports using CR, the printing preferences changes to A4 when printed and vice versa for Letter format. How can we avoid CR to enforce from changing printing preferences?
    2)     According to Citrix engineers in the company, the printer drivers installed on Citrix servers have nothing to do with printing preferences and CR defaults to paper size based on report design. What do we tell them about doing different to resolve this issue?
    3)    Even though a printer preference of default printer on local desktop is changed to A4, the report gets printed to Letter format result in data cutoff.  We have tried this option with several HP printers from few different company locations.
    Thanks
    Bhagvat

  • Envelope Printing Incorrectly to HP laserjet

    When installing to one of the Mavericks upgrades last year, my old HP laser jet 3700n would no longer print envelopes correctly from either WordMac or from PrintShop3. I blamed the old age of the printer (More than 10 years) and no recent driver made for it. I purchased a new HP LaserJet MFP M476dw but I have the exact same issue. The envelope appears perfect in print preview but when the envelope prints, the text is perpendicular like in portrait mode and mostly off of the envelope. It doesn't matter the size of the envelope. I have tried changing every setting I could find, altering the dimensions to the opposite length/width, changing the orientation of the envelope feed, but I can't get it right. I can't believe I am the only person with this problem. I called HP and after 2 hours on the phone they said they couldn't help me. I'm not very computer literate and really would like help.

    envelope template

  • Envelope printing using HP LaserJet CP1525nw color

    I have been trying to print envelopes on our above printer.  My document is in Word and is formatted accordingly for a #10 business envelope.
    Under HP's help feature, I found the appropriate info on how to set up my document's printing options so it would print correctly.  
    The first envelope printed on the flap side; I re-loaded them back into tray 1 and was ready.
    The second envelope printed successfully so I thought I had it figured out.  So I loaded the paper tray with 5 envelopes, hoping to print them en masse.  I couldn't get this to work when I tried to print 4 at once.  I got an error "Jam in Tray 2" and I wasn't even using Tray 2.  I cleared the "problem" and ONE envelope printed successfully, then I got the same error message.
    I got 2 more envelopes printed this way but each time I got the same error message, cleared the machine, and 1 envelope printed.
    Frustrated, I cancelled the multiple print job and tried printing the envelopes one-by-one.  Now it's not working at all even though I clear the phantom paper jam each time.
    Can anyone help with this?  It's driving me nutty.
    Background info:  my husband (network engineer) set up the printer.  I have over 20 years of word processing experience and usually have good results with figuring out printing problems.  This one has me stumped!
    Thanks for any help you can provide.
    Dianne
    This question was solved.
    View Solution.

    The CP1525 does allow you to print envelopes.There are two trays that can be used. I will describe only using the lower tray. Normally this tray is used for standard paper.  To use it for letter envelopes, you need to pull out the tray and then make some changes. Take out all of the paper. There are blue-colored paper supporters. Two are used for the width of regular papers. Slide it toward the center so that it will handle the envelope with the top toward the left side. Put the envelope in with the printable side up and the top towards the left side. Slide the blue paper holders so they touch the top and bottom. Then push the envelope all the way toward the back and then move the single blue paper holder at the front so that it is against the envelope. You are ready to print as far as the printer.
    I have to select properties for the printer. I indicate that I am printing an envelope. I also had to indicate landscape. I also had to move the print areas to fit where I want them to be. Then I added my address and the address to where they are going. I am not sure that I got everything but this should work well.
    I did not do this, but you can use both trays with one that holds a number of pages and the other for a number of envelopes.

  • "waiting for printer to become available" on laserjet 4650

    Since 10.6.5, I can't print to my color laserjet 4650. All I get is a "waiting for printer to become available" message. I've repaired permissions, removed and re-added the printer, I've reset the printing system and plugged the printing straight into the mac book. Nothing has worked.
    Any help very gratefully received.

    I am experiencing the same issue with my HP 2550L. I can get a single job to print, but any subsequent jobs hold with the "Waiting for printer to become available" status.
    The only solution I have found thus far is to shut the printer off and turn it back on prior to sending each job.
    This issue JUST arose in 10.6.5 for me.

  • HP Laserjet P4014 tray 1 printing problems

    We have three HP Laserjet P4014 printers.  All of them are having intermittent issues with printing from Tray1 especially if the printer has been left for a time. Sometimes if paper is in tray 1 it will not take the paper from this tray only tray2.  I have checked the paper size and type which is Any Size/Any Type for Tray1 and A4/Plain for tray2.  I have read that in this model of printer, the fuser can be faulty.

    Hi LHOTSE Hope you a having a great day,
    I am reaching out to probe if you still experience this issue. If you are, bear in mind your HP LAserJet P4014 is a commercial product. I will suggest posting in the forum for HP Business Support  as well for a better chance at finding a solution.
    You may find the commercial Laserjet board here.
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-​p/bsc-413
    If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.
    Thanks
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • I am a studio graphic designer needing to purchase a color jet printer to handle small business takes.  I am trying to decide on the Epson WorkForce Pro WP-4530 All-In-One Printer  OR the HP Officejet Pro Premium e-All-in-One (need second tray for envelop

    I am a studio graphic designer needing to purchase a color jet printer, for my iMac, to handle small business tasks. I am trying to decide between the Epson WorkForce Pro WP-4530 All-In-One Printer  OR the HP Officejet Pro Premium e-All-in-One (need second tray for envelopes).   
    Do you have any recommendations?

    I am a studio graphic designer needing to purchase a color jet printer, for my iMac, to handle small business tasks. I am trying to decide between the Epson WorkForce Pro WP-4530 All-In-One Printer  OR the HP Officejet Pro Premium e-All-in-One (need second tray for envelopes).   
    Do you have any recommendations?

  • Print from windows 8.1 to laserjet 4650

    Having problems setting up an hp colour laserjet 4650 to my new windows 8.1 computer. The connections are OK, when the printer is on the driver comes up in the devices folder  automatically but when I print it comes us with an error, When I check through the devices, troubleshooting it tells me to connect to the comuter using USB 2.0, which I have done (originally 3.0) but still the sampe problem occurs. Information is going to the printer but its printing a blank page and on the computer I get Printer error!!! Am I missing something?? Thanks.

    This is possible, but not with Bonjour or any other fixes.  It is just a printer set up based on the Port name of the Airport, 10.0.1.1.
    I found the answer on YouTube, Title: Windows Printing For Apple AirPort Extreme without Bonjour Wireless wifi.

  • LaserJet 2100 Tray printing problem

    One computer in the office (8 computers total) will only print from tray 1 (Manual feed with envelopes) when set to automatically select.  I can manually select tray 2 and print from that tray.
    Paper tray settings:
    Auto - Letter
    Tray 1 – Envelope
    Tray 2 – Letter
    Tray 3 – Executive
    These are the same settings as all the other computers in the office.
     I have uninstalled and reinstalled it.  Changed drivers from PCL6 to PCL5.
     It even prints the test page on the envelopes.
    Any suggestions?

    I am having similar problem with C309C. Front page looks good, but the back page is not centered. Thank you.

  • Windows Server 2008 driver for LaserJet 4100 with envelope printer

    I have a new Windows 2008 Server 32 and a handful of HP printers.  I need a driver for the LaserJet 4100 with an envelope feeder.  The universal driver doesn't appear to recognize (or give an option to find) the envelope feeder.  The old drivers I used on the previous server won't install on the 2008 box.
    I can;t be the only person with an envelope feeder on this machine. Can anyone help or point me in the right direction?
    Thanks
    Jeff

    I'm afraid I'll have to refer you to the Business Support Forums for further help. They're more well-versed with Laserjet printers.
    Business Support Forums 
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • HP LaserJet 4650 and Leopard

    After I upgraded to Leopard, I haven't been able to print to my HP Color LaserJet 4650dn. It's connected via network (TCP/IP) and it used to work fine up through OS 10.4.x.
    I downloaded the latest driver from HP (v5.5.2.051). I deleted and reinstalled the printer using the Mac Printer and Fax utility. However, I encounter a couple of trouble signs:
    1. After I enter the IP address and try to select a printer, I choose the "Select a driver to use..." option, which doesn't allow me to choose from the list on the first try. Instead, it searches for a few seconds, then defaults to "Auto Select". On the second try, I am able to select the driver for the HP Color LaserJet 4650dn.
    2. When I select the driver for that printer, I get a message that says: "Some of the software for the printer is missing." "You may not be able to print to “HP Color LaserJet 4650”. Please reinstall the printer’s software."
    I've re-installed the driver a couple of times, but no success.
    When I try to print, the printer shows up in the print dialog box, and it appears to process the job through the Mac print utility, but nothing ever prints.
    I've sent an inquiry to HP, but haven't heard anything back yet. I though maybe someone out there had encountered the problem?
    I also thought about uninstalling the HP drivers and trying to re-install, but I don't know where to find the files or folders I would need to delete.

    I'm having the same problem with my wife's MacBook Pro. I've fixed it three or more times. It keeps coming back, and the same fix doesn't always work. My iMac, with the exact same configuration, has not had a problem since the first time. I have a (very old now) hp 4050dn connected to our LAN via ethernet through an Airport Express configured for relay.
    Console logs always have two errors, one says that post processing failed, the other says something about a filter.
    Test pages and files from Text Edit work, pdfs (from Acrobat or Preview) spool, but then the printer queue stops. Print jobs just pile up in the queue, but it's never one job holding the others up.
    I've deleted and recreated the printer. I've uninstalled and reinstalled drivers, including the hp 1.1 driver update (reinstalling that always worked until this last time, when nothing seems to work). I've restarted CUPS via terminal {
    cups disable
    cups enable
    I've restarted CUPs via terminal another way {
    sudo killall cupsd
    sudo cupsd
    I've deleted and recreated print presets. I've reset the printer in the Systems Prefs Print and Fax pane. I've repaired permissions. I've probably done a bunch of other things, too. It's come back after a week or so every time, and this time, nothing is working. Bad news.

  • Mac Mini envelopes printing full page size from contacts

    Good day.
    So here’s my story.
    In early summer I printed out enveoples form "Address Book" for our wedding invitations from a Macbook pro 2.16 GHz running 10.6.8. Everything worked out perfectly.
    I then got a Mac Mini 2.7 GHz Core i7  for a wedding gift and I did a data migration from my Macbook Pro to the mac Mini. It was running 10.8.5 and is now running the latest version or Maverics. The printer I used for both envelope printing jobs, an HP CM1415fnw color MPF has also been updated to the latest software version.
    The problem I am having is that the Mac mini will NOT print envelopes in the custom envelope size, it always prints full page. It has done this since the data migration form the Macbook Pro running "Address Book" to the Mac Mini 10.8 running "Contacts". I thought is was an operating system issue so I waited for the new OS Maverics.  I did another print out from both computers tonight to see if the issue had resoleved it's self. NOPE. I even do a print preview on the mini which loads up Preview and it shows the custom size, though it prints out full page
    All settings on both computers are the same for the custom envelope size.
    Anyone know how I can fix the paper size issue?
    Thanks for anyhelp I get
    ~rodger
    Label from MacBook Pro
    Label form Mac Mini
    Layout from MacBook Pro
    Layout from Mac Mini
    Orientaion from Mac Mini
    Orientation from MacBook Pro

    Hi Rodger_
    Thank you for the additional information, it was helpful.
    I was speaking with one of my colleagues and we would like you to try the following steps. Once you have completed the steps please try printing again.
    1)    Please reset your printing system, I have included a document on how to do this. Please be aware that this reset deletes all print settings and pending print jobs from your Mac.
    2)    In the "Printers & Scanners" please click on the '+' and choose "Add another printer or scanner from the options (see screen shot)
    3)    Choose your Laserjet CM1415fnw and at the bottom where it says "USE" please change it to the HP Laserjet (see screen shot) instead of AirPrint
    Happytohelp01
    I work on behalf of HP

Maybe you are looking for

  • Abap objects,java,xslt

    could u provide with links of abap,java and xslt mapping and also corresponding basic links using which i can master the  basics of abap objects ,java and xslt up to the extent what is required for mapping thanks

  • Timed Out Server

    Hello,           I have tried SP5, but I still have some problems and           questions...........could someone pls answer these, so that I know if           this is some known problem with the product, or some configuration           issue, or if

  • Video's become unsynced with audio track

    I have downloaded a few videos and used the conversion utility in iTunes, but still find that on longer videos, the video track becomes unsynced to the voice track. Is there a remedy?

  • Open GR list

    Dear Experts,      Do you know If there is a standard report for Open GR list, which means the GR list without IR, in the report include the po number, GR number? Thanks! Cindy

  • I can't see some of the pictures in iOS 7

    The missing photos appear with the text JPG, but not all of them are gone. Does anybody know what's wrong??